10.3 OS Upgrade error. An error has occurred while downloading software for your device. Please verify your internet connection or try again later

HELP ! HELP ! HELP ! "An error has occurred while downloading software for your device. Please verify your internet connection or try again later, if the problem persists." appears while attempting to upgrade or install BlackBerry Device Software. upgrading my Z10 OS to 10.3 on both (link & web). but facing same problem again and again. plz help. internet speed is 1mbps and working fine.

I suggest you try the very clean and very forceful AutoLoader method:
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
Beware that it is completely destructive...the device will be "like new"...no data, no apps, no accounts, etc. Be sure you take a full backup first, as well as make full manual documentation of all apps, accounts, configurations, etc. Sometimes a restore reintroduces the very corruption one is trying to eliminate, and manual reconfiguration is necessary.
You can also use this to fall back to a prior OS if you desire...you can install any OS level for which you can find an AutoLoader. (Hint...search over on the CB site!)
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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