10.3 to 10.5 Canon MP500 Print Sharing not working - Apple's Fault
I have an iMac which I upgraded to 10.5. When I did this it stopped being able to print to our Canon MP500 connected to our G3 running 10.3.9 I think I just had regular drivers installed and turned print sharing on....no longer works.
Whats the deal?????? Its Apples fault because I didn't change anything. How can they advertise "it just works" when it clearly doesn't. Why are they not supporting their old machines/software?
I've mailed Canon, but I doubt they have a working solution. I tried installing the cups driver on the 10.5 machine, but I didn't see anything come up.
any actual solutions would be great. This is ****** up.
Have a look at this Apple article.
http://support.apple.com/kb/HT2275
This explains the workaround to let your 10.5 Mac find the 10.3 printer share.
Pahu
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10.4.10 and Canon MP500 Printer - Doen't Work
The pre-installed drivers didn't work so I loaded the MP500 drivers - both with the installed disc (didn't work) and downloaded from the Canon site. Followed all directions and tried to "Add" the printer but recieved "Error: -9672". Any thoughts?
Just curious — are you trying to add a Canon printer that's on a Firewire connection? I ask because I too have reinstalled the latest Canon printer driver for my Canon i9900 tabloid photo printer, and I've discovered that it is anything but "plug & play". I am using a Firewire connection that worked fine under Classic, Jaguar and Panther, but under Tiger my printer can only be added successfully if connected via USB. After losing a lot of sleep the other night trying to solve this issue — which is the inspiration for this tired rant, LOL— I have come to the conclusion that Canon's OS X/Tiger drivers just don't work. It's like they threw something together and just posted it, without warning their unsuspecting customers that these were basically BETA (untested) drivers. They didn't even update their troubleshooting sections to deal with these sorts of issues. Meanwhile, I know from what I've uncovered so far that there are too many of us who have lost plug & play functionality under Tiger in conjunction with various Canon models.
Since Tiger is not a new OS and the Canon driver I installed after updating to Tiger was posted THIS YEAR on the Canon Web site, it would seem that they've had more than enough time to either work out the bugs, or at least come on the record to admit that their drivers are not fully supported under Mac OS Tiger. I've read Canon "Read Me", and it places no disclaimer on Firewire plug & play functionality. The only thing the documentation discloses is a loss of functionality for things like banner printing, which were supported by the Classic drivers and earlier versions of OS X.
In my case, I cannot add my printer at all when connected via Firewire. If I try, I get a bunch of Gimp-print BETA version 5.x choices, none of which contain my model number, and none of work work in the slightest. Even so, I know that the Mac can "see" my printer via Firewire because it shows up in the System Profiler, and also because the standalone Canon Printer Utility app continues to function correctly insofar as I can clean the print heads, print test pages, etc.
With the current Canon OS X driver, I can ONLY use the printer via USB. Trying to get my Firewire connection back up and running, I added it that way and then disconnected the USB cable so that I could reattach the Firewire connection. I then restarted the computer. Yet Tiger's Printer Setup Utility, under preferences, still lists it as a USB connection and won't "see" it via Firewire. So it would appear that Tiger is not auto detecting the switchover, and there is no way that I have found to cause Tiger to "refresh" the connection, either.
When I attempt to manually add my Canon i9900 while attached via Firewire to the OEM Firewire ports, I see only "BJ_LUNO" listed TWICE when the list of available printers pops up. I Googled BJ_LUNO and I found one site in the UK where a user reported the exact same problem. A friendly poster who stepped into help advised the person to hook their Canon printer, which was a different model than my own, up via USB instead of Firewire. It was subsequently reported that the Canon printer began to work correctly under USB. Unfortunately, the user who had received this advice never came back to say if they were ever able to get the Firewire functionality back again. As such, I am assuming they decided to live with USB and left it at that.
Because I work with huge picture files in Photoshop and my Mac doesn't have USB 2.0, if I want fast, I have to connect via Firewire. Meanwhile, my Firewire iPod connection works fine. My Firewire Epson photo perfection scanner runs fine. So it would appear that Canon is at fault by releasing what appears to be Tiger-compatible driver from all available documentation, but which, in fact, is not a plug & play driver when connecting via Firewire under Tiger.
As a last ditch effort, I visited the Guten(?)Gimp Web site and was about to install their newer Gimp print drivers, when I discovered that my model, a Canon i9900, isn't on the list of printers the Guten Print drivers support. By contrast, when I visit the Apple document that lists which drivers are pre-loaded by Tiger, my model, supposedly, IS supported (but only plug & play via USB, which is the caveat Apple has seemingly left out).
Ironically, I finally upgraded to Tiger only because I was having funky problems under Panther wherein my Apple laserwriters were not being seen (EOF errors and such). I also upgraded to Tiger because under Panther my iTunes would display the dreaded beach ball and would not complete startup with the sole exception of when I rebooted Mac and immediately launched iTunes without anything else running. Even at that, under Panther, I could never let iTunes go idle after I launched it fresh from a reboot because if I did allow iTunes to run in the background while using other applications it would eventually crash (and again if the computer went to sleep).
All this is to say that the only version of OS X that didn't give me grief was Jaguar, which everyone said was so buggy but worked fine for me & all devices I own and use. With all these problems it might sound like I am a grumpy newbie, but the truth is I am a Mac OS user going back to the Apple II days. The first Mac I purchased ran system 7.x running on a PowerMac 7500. Those OSes were stable and but for a few extension conflicts in the early days, I was able to find my way around in relatively short amount of time. Not so with OS X. For every problem I solve by upgrading my OS, I create 10 more problems that are even more puzzling and or obscure than the first. I'm not too proud to admit that I'm totally lost…
Any advice? -
Canon 495 printer scanner not working after upgrade to maverick
I am sorry I upgraded to Maverick.. My Canon printer/scanner does not work. I upgraded the drivers, etc. I get an error message and the icons drop out as soon as they come up to auto scan or photo.
What is the error message?
Try resetting the printing system.
Reset Printing System -
File/Printer Sharing Not Working
2 identical X61 with XP and Intel Wireless WiFi Link AGN. 2 different home networks, one Belkin, one NetGear. Both connect to network. Both are set for file and printer sharing. Neither can see or be seen by other computers on same network or connect to shared printers. Have used 2 "expert" troubleshooting guides with no result. Every other laptop that has ever been used or has been a guest on these networks has connected with no problem and "seen" network resources.
Is there some obscure setting somewhere in Access or elsewhere that enables/disables networking other resources on same network?
Solved!
Go to Solution.See -> http://www.vistax64.com/vista-networking-sharing/72537-file-printer-sharing-turned-off-reboot.html Here is the text. Re: File and Printer sharing turned off on reboot
I FOUND MY SOLUTION!!!
In my case, it was in Lenovo's "ThinkVantage Access Connections" applet. It
is additional security that is applied at the CONNECTION level.
Here is how I fixed it:
1. Double click on the ThinkVantage Access Connections applet in the
notification area.
2. Click on the MANAGE button on the toolbar
3. Select the SSID where you want File Sharing to work, and click EDIT
4. Click on the ADDITIONAL SETTINGS tab
5. Next to "Network Security", click the SETTINGS button
6. The first option in Security Settings is "Disable file and printer
sharing". UNCHECK this box. Click OK for 3 levels of dialog boxes, then
close Access Connections
Although these directions are specific to ThinkPad notebooks, the same
principle may apply for other manufacturers' connection managers.
Best of luck! -
Connecting to Canon MG6360 - print drivers not working
Ive just purchased a Canon MG6360 air printer, which connected easily to iphone ipad etc.. Connected easily to a Windows computer also. Mac is a different story, I went onto the Canon website and downloaded the drivers & associated software - its says 'successfully installed', software there for image garden, scanners etc but no print driver -even though it says it is successfully installed? Would appreciated some help please
Ive just purchased a Canon MG6360 air printer, which connected easily to iphone ipad etc.. Connected easily to a Windows computer also. Mac is a different story, I went onto the Canon website and downloaded the drivers & associated software - its says 'successfully installed', software there for image garden, scanners etc but no print driver -even though it says it is successfully installed? Would appreciated some help please
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Canon pixma IP4000R will not work with Snow Leopard
After upgrading to Snow Leopard, my Canon IP4000r printer will not work. I have tried both the Canon Printer Drivers 2.3 (my printer is listed) from Apple and the latest printer driver from Canon. There are multiple problems ... the first thing I noticed is that not all of the printer options are available on the print dialog. When I tried to print, I got "fatal::internal error -9660."
It looks like both drivers I've tried so far are CUPS (which is probably why all of the printer options are not supported).
Anyone have any ideas? Other than buying a new printer ...
nojp.co.canon.bj.print.PrintSettings.BJThrougoutPage..b. media=na-letter PaperInfoIsSuggested..b. pserrorhandler-requested=standard sides=one-sided job-uuid=urn:uuid:f3c1ff27-c401-385e-4a60-d6659c8dcfff job-originating-host-name=localhost time-at-creation=1289542148 time-at-processing=1289542149 job-impressions=1 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=1 com.apple.print.PrintSettings.PMTotalBeginPages..n.=1 Duplex=None PageSize=na-letter"
D [12/Nov/2010:00:09:10 -0600] [Job 5] argv[6]="/private/var/spool/cups/d00005-001"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[0]="<CFProcessPath>"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[2]="CUPS_DATADIR=/usr/share/cups"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[7]="CUPS_SERVERROOT=/private/etc/cups"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[8]="CUPS_STATEDIR=/private/etc/cups"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[9]="HOME=/private/var/spool/cups/tmp"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[11]="[email protected]"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[12]="SOFTWARE=CUPS/1.4.5"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[13]="TMPDIR=/private/var/spool/cups/tmp"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[14]="USER=root"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[15]="CUPS_SERVER=/private/var/run/cupsd"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[16]="CUPS_ENCRYPTION=IfRequested"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[17]="IPP_PORT=631"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[18]="CHARSET=utf-8"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[19]="LANG=en_US.UTF-8"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[20]="APPLE_LANGUAGE=en-US"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[21]="PPD=/private/etc/cups/ppd/iP4000R_00_00_85_4f_d4_8e.ppd"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[22]="RIPMAXCACHE=8m"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[23]="CONTENT_TYPE=application/pdf"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[24]="DEVICE_URI=file:///dev/null"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[25]="PRINTER_INFO=iP4000R (00.00.85.4f.d4.8e)"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[26]="PRINTER_LOCATION="
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[27]="PRINTER=iP4000R_00_00_85_4f_d4_8e"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[28]="CUPS_FILETYPE=document"
D [12/Nov/2010:00:09:10 -0600] [Job 5] envp[29]="FINALCONTENT_TYPE=printer/iP4000R__00_00_85_4f_d4_8e"
D [12/Nov/2010:00:09:10 -0600] [Job 5] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 4367)
D [12/Nov/2010:00:09:10 -0600] [Job 5] JobManager converting file: /private/var/spool/cups/d00005-001 (7 args)
D [12/Nov/2010:00:09:10 -0600] [Job 5] PrintJobMgr trying ppc architecture...
D [12/Nov/2010:00:09:10 -0600] [Job 5] JobManager converting file: /private/var/spool/cups/d00005-001 (7 args)
D [12/Nov/2010:00:09:10 -0600] [Job 5] fatal::internal error -9660
D [12/Nov/2010:00:09:10 -0600] [Job 5] End of messages
D [12/Nov/2010:00:09:10 -0600] [Job 5] printer-state=3(idle)
D [12/Nov/2010:00:09:10 -0600] [Job 5] printer-state-message="/System/Library/Printers/Libraries/PrintJobMgr/Contents/ MacOS/PrintJobMgr failed"
D [12/Nov/2010:00:09:10 -0600] [Job 5] printer-state-reasons=noneLiz Gensheimer wrote:
After upgrading to Snow Leopard, my Canon IP4000r printer will not work. I have tried both the Canon Printer Drivers 2.3 (my printer is listed) from Apple and the latest printer driver from Canon.
The driver version provided by Canon is v10.26.x while the update provided by Apple will increase the version to 10.30.3.0. The v10.26 and v10.30 drivers provide all the features that the previous v4.8.3 driver for OS X 10.5 and earlier provided. However the layout for these menus is definitely different.
Also, a lot of user who upgrade from a previous OS X may not realise that the default print dialog is in a minimised view. You need to press the disclosure triangle next to the printer name to get the expanded view.
When I tried to print, I got "fatal::internal error -9660."
I suggest you try a printer reset.
1. Open System Preferences > Print & Fax
2. Move your mouse over the Printers list
3. Hold down the Control button and click the mouse
4. Click "Reset printing system ..."
5. Restart your Mac
This will remove your iP4000R print queue but not the printer drivers. So you will only need to add the queue again.
It looks like both drivers I've tried so far are CUPS (which is probably why all of the printer options are not supported).
Yes they are both CUPS by name as they are both made by Canon. But this is not your issue. If you believe that a particular option is not available then please reply with what that is. -
Trying to add Canon MP500 printer via Bonjour; get Error -9672
I have my Airport Express hooked up to my Canon MP500 printer. My computer recognizes the Airport Express. I go to Print & Fax in System Preferences and try and add the printer via Bonjour - it stalls and then displays Error -9672. I have had this printer hooked up successfully before. Any suggestions? Thanks.
From HP Support
Reset the device when it is not functioning properly.
If the device is not functioning properly or to clear memory, reset it.
On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)
Wait approximately ten seconds and then press the <ON/OFF> button again.
Wait until the device has completed its cycling process before submitting another job request.
A number of site online mention problems with different brand printers on intel macs. Some have correcedt the problem by downloading an older driver that that which came with the computer. -
Since upgrading to Mavericks, my Canon MP980 printer no longer works. I've tried deleting the printer and adding it again. I've downloaded the driver software from Canon. My Mac dropbox tells me "the selected printer software is available from Apple", but when I click to download it, the process ends with my mac saying the software is not currently available from the software update server.
Open Finder and click on Go > Go to Folder. Then type
/Library/Printers/Canon
and press Enter. This will show the BJPrinter and iJScanner folders. You could try moving or trashing this folder and then installing the driver that you downloaded from Canon again. -
My canon printer does not work with firefox12
my canon printer does not work firefox 12 edition
Try to reset the print prefs.
See:
*http://kb.mozillazine.org/Problems_printing_web_pages
*https://support.mozilla.org/kb/Printing+a+web+page
There are other things that need your attention.
Please Update to the latest Firefox 17.0.x version.<br />
The Firefox Firefox 12.0 version that you currently run is no longer supported with security updates
*Help > About Firefox
*https://support.mozilla.org/kb/update-firefox-latest-version -
I just had a new hard disc installed and now the LBP0000 canon printer does not work saying it can't connect to CCPD...connection refused! pls help!!?
You need to reinstall the printer driver, and set up the printer on the new hard drive.
The Canon site should have the driver. Download it and install.
Then go to Apple menu / System Preferences / Print & Fax and click the + (plus sign) and follow the directions. -
Redirected Printer is not working
Hello all,
We have a Windows Server 2012 R2 terminal server. We have set up two Lenovo thin clients to remote access this terminal server. The problem is that the redirected printer is not working on one of the thin client but works on the other one. I have made the
same settings on both of the thin clients.
The difference between these two thin clients is like following.
1. Printer: The one that is working is Canon printer and the one that is not working is HP printer.
2. They use different ISPs.
All other settings are the same. I did not find any error code from the event viewer too. The only thing that I have is this error message when I tried to print a test page. "Test page failed to print. Would you like to view the print troubleshooter
for assistance?" And when I click "Yes", it said I did not have the related service installed and I could not find the error code for this issue.
Does anyone have any ideas on this issue? Please share this.
Thank you very much.Hi,
Thank you for posting in Windows Server Forum.
Based on your description it seems that there is issue with incompatible print driver. As you commented you can access for canon but not for HP. Please see that you have update version of HP driver is installed. If possible try to use RDS universal printer
driver and verify.
How to configure Microsoft RDS Universal Printing
Does this happen for any specific user or for all users? If this happen for any particular user then there might be issue with user profile got corrupt so need to clear user profile cache or delete it and re-login to check the result.
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
Printer will not work after update to Mavericks
I have a macbook pro and an HP7280 printer connected wirelessly. After upgrading to Mavericks the printer will not work. The first time I used it the system upgraded automatically (I forget what it said but it just went ahead and did some upgrading) When I clicked on something to print it did recognized the printer but just scrolled and scrolled and never printed. So I deleted the printer and reset the system and then added the printer back on - same thing. Any ideas??
It means there is no issue with the driver you are using and with it working correctly on Mavericks. So you have a network issue with the printer queue you are using. Normally a reset of the printing system and re-adding the printer would be enough to get things working again. But since you have done this and your issue is not resolved, there must be some other gremlins in the system.
With the HP connected to the network, if you know its IP address you can enter this as a URL into a web browser. This should result in you connecting to the internal web page of the HP. Does this work? -
Dear Team
i need solution from Microsoft for the issue;
My infrastructure
- Windows Server 2008 R2 (Role - AD and Terminal Service)- Updated
- Client Machine running with windows 7 pro (Updated)
- Client Using RDP Client to connect Windows 2008 Terminal Session
- All are working fine, but Redirect Printing is not working (Through Windows 7 Pro) ... (HP Laser Jet 1020 plus - attached in Client PC)
- it is working fine from Windows XP
- i was done All terminal setting in both end, also try RDP Login with Administrator User, but issue is not resolve;
What Microsoft can say about the issue;
Thanks & Regards,
VIMAL PRAJAPATI | 09824111686Have you checked the Print Service log in event viewer?
Here's How.
I have the Microsoft XPS driver on my clients, so I use that fact to my advantage below.
Click Start Button/Administrative Tools/Remote Desktop Services/Remote Desktop Services Manager on the RDSH server
Click the Sessions tab. PC’s are listed Under Client Name by their computer name. Take Note of the corresponding
ID. We will use this to locate the Printer information in the Event Log.
In the Event Log open Application and Services Logs/Microsoft/Windows/Print Service/Admin/ and Find the Event ID 823 entry that has the corresponding ID from the sessions tab you previously noted.
This Event Log Entry is created at Logon and you can only get the session ID when they are logged in.
This tells you what client printer was mapped for the client. The name that appears is the name of the Printer that was set on the client when the printer was installed.
See if you see any errors here.
If you see Event Id 823 with the following message “The default printer was changed to Microsoft XPS Document Writer,winspool,Ne00:. See the event user data for context information.” Twice in a row with no other messages in between, and the first occurs
at the time the user logged in, then their printer was not properly redirected.
You see the Microsoft XPS driver mapped for each session prior to Easy Print redirecting the client machine’s Default Printer.
Since your printer is the HP 1020 I would bet the driver on the client does not work with Easyprint. I would try the the HP Universal Print Driver or the driver for a printer that is very close, like the HP 1018.
Thanks,
Jeremy -
I update my Mac to version 10.9.2 and now my printer does not work anymore. I did all the software updates and I do not understand why my mac does not recognize the printer anymore?
Go to the website of the manufacturer of your printer and check to see if they have released an updated driver for your particular model.
-
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