10. 3 update for Q10

Hello,
I have BB Q10, as 10.3 update has officially launched some time ago, I still have not got any update message.
What should I do, and may be there is other plans to roll out update for BBQ10
with best,
Janis Briedis

bambam417 wrote:
I have been told by Blackberry that the 10.3.1 release was pulled in Canada. Since I just had to wipe my phone back to factory settings to clear the bugs caused by the 10.3.1 system, I do not think I will be upgrading any time soon.
It was, and then 10.3.1.2558 has been released.
Read up > Article ID: KB36755 After upgrading BlackBerry 10 OS to version 10.3.1 the volume for notifications is noticed to be significantly lower than in the previous version
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Similar Messages

10.3 Update for Q10 in US

Is there going to be a 10.3 update for Q10 in the US? On T-Mobile service. Tried looking for update through settings on phone, on backberry website and through link software. Nothing. Any idea when?

No one here can say, or knows. Presumably BlackBerry has released 10.3.1 to T-Mobile for the respective T-Mobile branded models. It is up to T-Mobile to release it to it's users, but T-Mobile almost never announces a release before it is released.
- Ira

My blackberry messenger doesn't work its needs and update for q10

my blackberry messenger says that it needs an update and it doesn't work for Q10 and when i search for update it shows that there is no update available than you

Hey,
Welcome to the BlackBerry® Support Community Forums.
To better assist you can you please provide the full error message you receive when attempting to launch BlackBerry Messenger?
Thank you.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

10.3.1 OS update for Q10 purchased on EPP

Hello,
I'm an ex BlackBerry employee and use a Q10 on Rogers network that I purchased on EPP. I still haven't received the OS update.
Is there anything special to do to get the update for EPP devices?
Thanks,
Sylvain
Solved!
Go to Solution.

On the chance that your Q10 is similar in this respect to one purchased from Shop BlackBerry, remove the SIM and use wifi, and check for update. There are additional suggestions at http://www.blackberry.com/btsc/KB36767
- Ira

Update for Q10

Does anyone know how I can get the 10.2.1 software update for my q10 on the Verizon network? I tried with connecting to the BB link and it says I'm up to date. HELP

Verizon has not announced any dates for the release.
Let them know on twitter that you're waiting... @VerizonWireless
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Ok it's Feb 4th, where is the dang 10.2.1 update for Q10???

Seriously, I've been waiting patiently as are alot of other people, and enough is enough. I have restarted my phone, checked out my software updates, connected through BB Link, nothing. NOTHING. Where is the dang update??? Everything I've read says it's supposed to roll out today, even Verizon info has said that. So where the F is it? This is ridiculous. I have been with Verizon for 5 years, and I've been happy til now. This problem here, taking forever for the update, is pathetic. Verizon has clearly shown they don't care much about their BB customers. If I don't see the update by the end of the day, I'm going to storm into my local VZ store & ***** someone out until they can get the freaking update on my phone. I mean for F'sake, my fiance has the Z10 & his update came last week, first thing in the morning. But my Q10? It's halfway through the day and nothing. Flippin ridiculous

Well if you go to the store and I quote, "***** someone out" then they will not help you. You might possibly get kicked out of the store.
You would apparently rather have them update it ASAP rather than test it to make sure you won't come across issues.
Look at the Galaxy S3/S3 Mini. Eveyone wanted the update ASAP, complaining left and right, threatening to cancel. So the code was released and phones were updated before they could completely test it. Now everyone wants to reverse the update because of all the issues, it essentially turned their phones into expensive paperweights.
Be thankful they care enough to test it completely before releasing it on the Q10 otherwise you'll end up with a brick for a phone.
Patience is a virtue
Good Luck

I SERIOUSLY NEED HELP HERE__OS 10.3.1.1779 UPDATES FOR Q10

I got a pop message to update my os to 10.3.1.1779. I bought about 1.5gb on my etisalat but If I try the update, what I see is - you are connected to etisalat. this update is too large to be downloaded over this network.please use a wi-fi network instead. But the phone browse normally and I do chat normally. But why is the update not working as others. Sombody please help me out!!! {REMOVED}
Mod Edit: Edited post to remove personal information to comply with the Community Guidelines and Terms and Conditions of Use
Solved!
Go to Solution.

The message is normal and telling you to connect to WiFi to peform the update.
Find and connect to a WiFi router for the upgrade (and I'd recommend that you be connected to a wall outlet charger as well).
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

After updated my Q10 10.2.1.537 the battery always shown 0%

After updated my Q10 to release 10.2.1.537 the battery always shown 0%, now cannot send out e-mail or dial out call!!! Help pls!!

So, this only started after the update?
If so, it's likely just a battery meter calibration issue. Remove the battery for about 90 minutes and then replace.
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2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

I downloaded the latest update for my ipad and now it won't open. the screen shows the itunes icon and a pic of the usb cable

I downloaded the latest update for my ipad and now it won't open. the screen shows the itunes icon and a pic of the usb cable

That message means that you have to restore the iOS software because something went wrong. Follow the instructions here. I hope that you have a backup.
iTunes: Restoring iOS software - Support - Apple

I am unable to apply my update for Photoshop CS6

I also can no longer update
OSX 10.8.4.latest
CS6 Suite
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | Visit http://www.adobe.com/go/loganalyzer/ for more information
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | START - Installer Session
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | RIBS version: 7.0.0.108
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | OSX version: 10.8.4
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | ::START TIMER:: [Total Timer]
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | CHECK: Single instance running
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | CHECK : Credentials
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Load Deployment File
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | deploymentFile option not given
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | CHECK : Another Native OS installer already running
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Create Required Folders
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Assuming install mode
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Looking up install source path
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Sync Media DB ...
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | ::START TIMER:: [Sync Media DB]
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Pre check media db sync
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | End of Pre check media db sync. Exit code: 0
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | :: END TIMER :: [Sync Media DB] took 99 milliseconds (0.099 seconds) DTR = 282.828 KBPS (0.276199 MBPS)
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Ready to initialize session to start with ...
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | ::START TIMER:: [CreatePayloadSession]
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Updated source path: /Users/admin/Library/Caches/Adobe/AAMUpdater/AdobeExtensionManagerCS6-6.0/6.0.7
08/16/13 14:02:04:466 | [INFO] | | OOBE | DE | | | | 906494 | Updating media info for: {48BC197D-7053-434D-AF69-9233170D1614}
08/16/13 14:02:04:467 | [INFO] | | OOBE | DE | | | | 906494 | Ignoring original data since install source is local
08/16/13 14:02:04:467 | [INFO] | | OOBE | DE | | | | 906494 |   Type: 0, Volume Order: 1, Media Name: AdobeExtensionManager-6.0.7-mul-AdobeUpdate
08/16/13 14:02:04:467 | [INFO] | | OOBE | DE | | | | 906494 |   Path: /Users/admin/Library/Caches/Adobe/AAMUpdater/AdobeExtensionManagerCS6-6.0/6.0.7/payloads/ AdobeExtensionManager6.0All-140713200537/AdobeExtensionManager6.0All-140713200537.dmg
08/16/13 14:02:04:467 | [INFO] | | OOBE | DE | | | | 906494 | -------------------- END - Updating Media Sources - END --------------------
08/16/13 14:02:04:472 | [INFO] | | OOBE | DE | | | | 906494 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
08/16/13 14:02:04:472 | [INFO] | | OOBE | DE | | | | 906494 | ----------------- CreatePayloadSession: machine is x86 ---------------
08/16/13 14:02:05:276 | [INFO] | | OOBE | DE | | | | 906494 | ______ Verify Dependency Subscribers ______
08/16/13 14:02:05:276 | [INFO] | | OOBE | DE | | | | 906494 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
08/16/13 14:02:05:276 | [INFO] | | OOBE | DE | | | | 906494 |   Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}: 0 (0,0)
08/16/13 14:02:05:276 | [INFO] | | OOBE | DE | | | | 906494 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
08/16/13 14:02:05:277 | [INFO] | | OOBE | DE | | | | 906494 | Patch Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614} can be applied to product Adobe Extension Manager CS6 6.0.0.0 {83463106-DD1C-4FE5-A61C-DF6715472AD4}
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Setting property "installSourcePath" to: /Users/admin/Library/Caches/Adobe/AAMUpdater/AdobeExtensionManagerCS6-6.0/6.0.7
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Setting property "mode" to: silent
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Setting property "updateManifestPath" to: /Users/admin/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeExtensionManagerCS6-6.0/6.0.7/6.0.7.xml
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Setting property "workflow" to: updater
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Overwrite property "extensionsOnly" to: 1
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Overwrite property "mode" to: silent
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Overwrite property "patchesOnly" to: 1
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Overwrite property "updateManifestPath" to: /Users/admin/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeExtensionManagerCS6-6.0/6.0.7/6.0.7.xml
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Overwrite property "workflow" to: updater
08/16/13 14:02:05:535 | [INFO] | | OOBE | DE | | | | 906494 | Found payload actions:
08/16/13 14:02:05:535 | [INFO] | | OOBE | DE | | | | 906494 | Deciding what installer mode to use...
08/16/13 14:02:05:553 | [INFO] | | OOBE | DE | | | | 906494 | BEGIN Setting requested payload actions
08/16/13 14:02:05:553 | [INFO] | | OOBE | DE | | | | 906494 | Value returned on lookup of payload: Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614} is: false
08/16/13 14:02:05:553 | [INFO] | | OOBE | DE | | | | 906494 | Action string for Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614} is install
08/16/13 14:02:05:554 | [INFO] | | OOBE | DE | | | | 906494 | END Setting requested payload actions
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | Collected advanced path check information for INSTALLDIR
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | INSTALLDIR is a well-formed path
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | INSTALLDIR is not the root path
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | INSTALLDIR is on a local volume
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | INSTALLDIR is on a writable volume
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | INSTALLDIR is not on a case sensitive volume
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | INSTALLDIR passed path basic path validation: /Applications
08/16/13 14:02:05:774 | [INFO] | | OOBE | DE | | | | 906494 | BEGIN InstallOperationsQueue Unordered operations
08/16/13 14:02:05:774 | [INFO] | | OOBE | DE | | | | 906494 |   Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}: with operation install
08/16/13 14:02:05:774 | [INFO] | | OOBE | DE | | | | 906494 | END InstallOperationsQueue Unordered operations
08/16/13 14:02:05:774 | [INFO] | | OOBE | DE | | | | 906494 | BEGIN InstallOperationsQueue Ordered operations
08/16/13 14:02:05:774 | [INFO] | | OOBE | DE | | | | 906494 |   Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}: with operation install
08/16/13 14:02:05:774 | [INFO] | | OOBE | DE | | | | 906494 | END InstallOperationsQueue Ordered operations
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | Payloads passed preflight validation.
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | Call PreSession Custom Hook
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | BEGIN InstallOperationsQueue Unordered operations
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 |   Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}: with operation install
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | END InstallOperationsQueue Unordered operations
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | BEGIN InstallOperationsQueue Ordered operations
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 |   Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}: with operation install
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | END InstallOperationsQueue Ordered operations
08/16/13 14:02:06:008 | [INFO] | | OOBE | DE | | | | 906494 | Calling the custom action code for pre-install for payload Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}
08/16/13 14:02:06:008 | [INFO] | | OOBE | DE | | | | 906494 | ::START TIMER:: [Payload Operation :{48BC197D-7053-434D-AF69-9233170D1614}]
08/16/13 14:02:06:010 | [INFO] | | OOBE | DE | | | | 906531 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:06:010 | [INFO] | | OOBE | DE | | | | 906531 | Installer Operation: PayloadInstaller
08/16/13 14:02:06:010 | [INFO] | | OOBE | DE | | | | 906531 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:06:010 | [INFO] | | OOBE | DE | | | | 906531 | Request to install payload
08/16/13 14:02:06:021 | [INFO] | | OOBE | DE | | | | 906531 | Payload Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
08/16/13 14:02:07:320 | [INFO] | | OOBE | DE | | | | 906531 | CustomizedPatch property not found in database
08/16/13 14:02:07:320 | [INFO] | | OOBE | DE | | | | 906531 | Beginning installation for payload at /private/tmp/.tempdirTiFIOAwv/Install.db
08/16/13 14:02:07:433 | [INFO] | | OOBE | DE | | | | 906531 | Attempting to patch file: "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/MacOS/ZStringResources/uk_UA.xml"(Seq 5)
08/16/13 14:02:07:677 | [INFO] | | OOBE | DE | | | | 906531 | Attempting to patch file: "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/de.lproj/MainMenu.nib"(Seq 7)
08/16/13 14:02:07:677 | [ERROR] | | OOBE | DE | | | | 906531 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/de.lproj/MainMenu.nib")(Seq 7)
08/16/13 14:02:07:677 | [WARN] | | OOBE | DE | | | | 906531 | DW063: Command ARKPatchCommand failed.(Seq 7)
08/16/13 14:02:07:678 | [INFO] | | OOBE | DE | | | | 906531 | Completing installation for payload at /private/tmp/.tempdirTiFIOAwv/Install.db
08/16/13 14:02:08:024 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:08:024 | [INFO] | | OOBE | DE | | | | 906494 | :: END TIMER :: [Payload Operation :{48BC197D-7053-434D-AF69-9233170D1614}] took 2016 milliseconds (2.016 seconds) DTR = 3569.44 KBPS (3.48579 MBPS)
08/16/13 14:02:08:086 | [INFO] | | OOBE | DE | | | | 906494 | User specified overrideFile:
08/16/13 14:02:08:088 | [INFO] | | OOBE | DE | | | | 906494 | The csu inventory was not updated for payload Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}, value of local var is -1
08/16/13 14:02:08:088 | [INFO] | | OOBE | DE | | | | 906494 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}
08/16/13 14:02:08:883 | [INFO] | | OOBE | DE | | | | 906494 | No operation. We're done:
08/16/13 14:02:10:888 | [INFO] | | OOBE | DE | | | | 906494 | Total components installed: 0
08/16/13 14:02:10:888 | [INFO] | | OOBE | DE | | | | 906494 | Total components repaired: 0
08/16/13 14:02:10:888 | [INFO] | | OOBE | DE | | | | 906494 | Total components removed: 0
08/16/13 14:02:10:888 | [WARN] | | OOBE | DE | | | | 906494 | DW050: The following payload errors were found during install:
08/16/13 14:02:10:888 | [WARN] | | OOBE | DE | | | | 906494 | DW050: - Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All: Install failed
08/16/13 14:02:10:888 | [INFO] | | OOBE | DE | | | | 906494 | Call PostSession Custom Hook
08/16/13 14:02:10:888 | [INFO] | | OOBE | DE | | | | 906494 | :: END TIMER :: [Total Timer] took 7307 milliseconds (7.307 seconds) DTR = 990.831 KBPS (0.967608 MBPS)
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | -------------------------------------- Summary --------------------------------------
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | - 0 fatal error(s), 1 error(s)
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | OSX version: 10.8.4
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 |
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | ----------- Payload: Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614} -----------
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | ERROR: DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/de.lproj/MainMenu.nib")(Seq 7)
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 |
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | Please search the above error string(s) to find when the error occurred.
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | These errors resulted in installer Exit Code mentioned below.
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | -------------------------------------------------------------------------------------
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 |
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | Exit Code: 7 - Unable to complete Silent workflow.
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | Please see specific errors for troubleshooting. For example, ERROR: DF019 ...
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | END - Installer Session
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

Tasc_redleader which update exactly are you trying to apply? Your screen shot indicates an update to Photoshop CS6 but your installation log appears to be for Extension Manager CS6.
Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review and interpret your installation log files.

Camera Raw 6.7 Update for Mac OS 10.10: Installation Failed error message.

Camera Raw 6.7 Update for Mac: Installation Failed error message. Update downloaded directly from Adobe website. Newly purchased Mac Workbook Pro, OS 10.10, using Photoshop CS5. Other updates successfully accomplished. Camera Raw 6.7 Update was downloaded multiple times with multiple installation attempts. Any recommendations?

thanks for the prompt response...i appreciate it. according to the link you listed, that's correct. the strange thing is that prior to the upgrad to mac os 10.8.4, photoshop CS5 was working just fine and i was able to open my canon raw files with my current camera raw plug-in version 6.7 which adobe has indicated is the last camera raw update they'll be offering for cs 5
so it's clearly an issue related to the "upgrade" of the os. seems like every solution creates 6 new problems...further evidence for the notion that if it ain't broke don't fix it! thanks again.

Hi - I am looking for the Adobe Illustrator 2014 1.2 (or .0.2) bugfix update for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only update visible is Illustrator CC 2014.1 - which is what introduced the bugs.

Hi - I am looking for the Adobe Illustrator 2014 1.2 (or .0.2) bugfix update for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only update visible is Illustrator CC 2014.1 - which is what introduced the bugs.
The only thing that I can think of that might be causing the issues that I have a Mac Mini on Mavericks.
Dave

Hi
I have discovered that my question above is a non-question. A user triggered by looking at the below article about Illustrator 2014 cc 17.0.2
http://helpx.adobe.com/illustrator/release-note/illustrator-17-0-2-release-notes.html
He had recently upgraded from wht we now know is 18.0 to 18.1 which is the latest version. He read the above artic
le and supposed that it was a bug fix release for his version - because the v17 ov18 number is not often displayed. It is usually just 2014 CC.
I have asked him to post a bug report about Adobe Illustrator CC 2014.1
Dave

BIOS Update for HP Pavilion dv6t-7000 CTO

I was just looking at the updates for my laptop and saw two BIOS updates here. I was wondering which one actually applies to my particlular machine. As one can see, one is a few months more recent than the other. Does this mean that it has the fixes that the older one already employs? If so, why list both when only the newst one is relevant?
Looking further into this, I took a look at the revision history (Previous Versions) for both and they each list themselves as "Current". One lists as "F.29 Current 10-2013" and the other "F.24 Current 02-2013". So, which one is actually current?
Can anyone shed some light on this? I can post more specific info about my machine upon request if that would help.
This question was solved.
View Solution.

The one with the later date is more current. This is customary on computer manufacturer support websites. They will usually keep the last couple of versions up there with the latest one. Toshiba is particularly bad about never removing old versions of drivers and BIOS. And BIOS updates are cumulative. You can skip over to the latest one and all the updates in all the interim versions will be included. The files are labeled clearly as to their date of issue and that they only apply to models with Intel processors so it should be apparent you need to install the latest one and only of your machine has an Intel processor. If you need anything else let us know.

Google Analytics OPT-OUT Browser Add-on 0.9.6 doesn't retain OPT-OUT settings...never did really. Also JAVA now refuses to create updates for WinXP/FireFox.

I use PaleMoon now trying to get rid of advertising sharks. I have WINXP still - need assistive-technology computer for pain so taking time on getting new computer.
I have been severely sabotaged by advertising conglomerates selling my private information. They have no right -yet they do whatever they want. Anyhow...I've tried to OPT-OUT of EVERYTHING POSSIBLE. I've tried 5 places found. Google, NAI, DAA, & FIREFOX HELP said go to about:config was instructed to turn "from false to true" the "privacy.tracking.protection.enabled" .But I couldn't keep this setting because this also has to be set to false to use any saved log-on's to my accounts., and add-on AD BLOCK PLUS 2.6.7 when I was on Firefox & had some ticks and now it is disabled because it won't work with PaleMoon 25.2.1
This case is about GOOGLE OPT-OUT. Starting here: http://www.google.com/settings/ads?hl=en&sig=ACi0TCgWymel0CNWxdcnEWPzWNs9wDd7cVQHxHsmtz4w30CAyHk7MqyzzZdGh3m6FpDaJsKmunTLEvJZY5LAm3h6gIdzE30L-Q
There are 2 columns. The left one "ADS ON GOOGLE" NEVER RETAINS AFTER LOG-OFF. The right column "Google ads across the web
" seems to retain sometimes - if I remember right it falls off after a period of time as opposed to after just LOGGING-OFF. Below the columns there are options, but I don't have a GOOGLE ACCOUNT.
Also down there is this link: https://support.google.com/adsense/troubleshooter/1631343?hl=en ...you see the box with this: Advertising industry program participation
Google is a participating member of groups that have developed industry privacy standards like the Ad-Choices icon for online advertising.
Group Location
Network Advertising Initiative United States
Digital Advertising Alliance (DAA) United States
European Digital Advertising Alliance Europe
Digital Advertising Alliance of Canada Canada
....I clicked OPTED OUT FOR NAI on their link http://www.networkadvertising.org/
...I clicked OPTED OUT FOR DAA on their link http://www.aboutads.info/
...I clicked PROTECT MY CHOICES and downloaded the app.
These 1st 2 links used to have the same trouble and didn't retain ANYTHING and wouldn't re OPT-OUT ANY UNTIL THEY WERE SATIATED - saying I didn't have 3rd party cookies allowed when I did - this took hours.
I sent numerous trouble reports to them that they ignored - then I think I sent one to Firefox and it is much better but still not completely right. Today DAA retains 106 out of 122 and if I repeatedly RE-OPT-OUT successively I can get it to 121 out of 122 - never completely. (currently the one not taking is Accuen Inc. but it changes periodically - makes me think they set one up to take my info and then share it with all of them - lol )
Same for NAI currently I started with 94 out of 96 - next re-OPTED-OUT got it to 95 out of 96 and no further and same co. Accuen Inc (accuenmedia.com ) wouldn't update.
NOTE: I was copy/pasting the list of NON-OPT-OUT'S to them and my own document file to try and find trends/problems...now NAI programmers protected the list from being able to be COPIED AND PASTED!!! That's the opposite of being open and interested in making this work, right? Why would they want to allow us to OPT-OUT of their criminal espionage behavior...RIGHT? (lol) FYI: I recorded that the big one that was always retained before this one was...MEDIA MATH INC.
MANY Opt-outs would drop off while on-line and ALL would drop-off once logged-off. Now it's retaining most once logged off - but it hasn't been long enough to tell if they'll fall back into their bad habits as they've done before...
This has been going on forever for me - I've been reporting this malfunction since 2013.
Of course I downloaded PROTECT MY CHOICES FOR FIREFOX via NAI AND DAA'S links ...http://www.aboutads.info/PMC#protect-your-choices-for-firefox ............they both go to the same place???.....PROTECT MY CHOICES http://www.aboutads.info/plugin/install/firefox....that seems odd...it's as if they are the same entity then. ABOUTADS is DAA'S WEBSITE. NAI'S IS NETWORKADVERTISING.ORG so why would NAI use DAA'S PROTECT MY CHOICES app?
Lastely, I also requested that the COOKIES NAMES BE UNIFORMLY IDENTIFIABLE. All the OPT-OUT COOKIES that are to be forevermore retained on my computer and that I am to trust the EVERY FUNCTION OF - well they all have different COOKIE NAMES!! Most of the names you can not tell that they are OPT-OUT COOKIES!! - SO NOWWW They have created another problem.
We can no longer just "DELETE ALL COOKIES".
PLUS, we can no longer go through our cookies and delete individual ones that snuck through.
Every one of the OPT-OUT COOKIES SHOULD SAY "OPT-OUT" IWITHIN THEIR NAME OF THEIR COOKIE - PERIOD. RIGHT? (LOL) For real. Why was this mess was allowed?
REALLY IN MY OPINION THESE COMPANIES SHOULD BE BLOCKED AT THE LOCAL PHONE COMPANIES LEVEL - IN OUR SERVERS. We should not have to deal with them. Same thing with viruses, malware and such beasts. But I digress.
In summary:
1.)Google Analytics OPT-OUT Browser Add-on 0.9.6 doesn't retain OPT-OUT settings
2.) JAVA refuses to create updates for WinXP/FireFox/PaleMoon.
3.) DAA & NAI still don't retain ALL OPT-OUT settings and never completely OPT-OUT all companies.
4.) OPT-OUT cookies should be uniformly names with the words OPT-OUT in their titles.
5.) Ad Block Plus 25.6.7 doesn't work for Pale Moon and there is no alternative - (didn't work great in FireFox)
Right now I'm mainly interested in #1)retaining my GOOGLE OPT-OUTS while on line AND while logged off since it is attacking my computer and steeling all the speed until it freezes my keyboard.
Currently I am trying to remember to run through 3. OPT-OUTS every time I log on.
Thanks so much!

hello, palemoon's support forums are here: http://forum.palemoon.org/

How do I get rid of the red update number on app store? I have an update for an appmwhich requires ios6 which I cannot get on my iPad and there for cant do the update it is really annoying

I have an update for an app which I cannot update as it requires ios6 which I cannot get on my iPad - how do I get rid of the little red number? It is really annoying

Does this apply?
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support

10. 3 update for Q10

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