10.4.8 - now my MBP is unbootable

Ran the software update and now upon booting my system I get
panic(cpu 0 caller 0x0039c213): unable to find driver for this platform: "ACPI"
and then a big power button icon with "You need to restart your computer."
I try restarting, and nothing - same error message.
What's the solution to get my machine up and running again?

Ok... I wound up reinstalling the operating system with the original DVDs that came with the laptop (I selected the "keep user settings" option - sorry if I don't have the proper name for it). That restored my system and allowed me to boot. I did a Repair Permissions; several dozen come up and say that they've been fixed, but when I run it again the same files have issues.
Now, when I run the full .7 and .8 updates, I get to the point where I'm supposed to select the hard drive to install it on. The only icon is Macintosh HD, and it has a big red exclamation point on it. When I select it, it says "You cannot install Mac OS X Update (Intel) on this volume. This volume does not meet the requirements for this update." It's got plenty of space... Same error message from .7 and .8. For kicks I ran the software update from the Apple menu, I get two options, a FrontRow and a .8 update. I tried installing the FrontRow update, and it won't install either (just bails out with a Failure message after downloading just a MB of the 5.2 downloaded. Happens each and every time.)
I've zapped the PRAM (and subsequently managed to boost the boot chime from just loud to Big Ben chiming in the Tower of London loud) so I know the zap happened.
This whole "update" has been a disaster. Outside of the standard install all I have added to the system is Sorenson Squeeze, MS Entourage, MSN Messenger, and NeoOffice, so it's not like I've been hacking away at the system changing this that and the other thing...

Similar Messages

I have just updated my hard drive in my 15" MBP. I then loaded lion over Internet and then restored from my old HD. Now the MBP will not boot! Have I stuffed it?

HI, help! I have just replaced my hard rive in my 15" MBP.I have loaded lion back via Internet . I then restored from my old hard drive. Now the MBP won't boot, where as before I restored it was operating perfectly just with out my data only icloud data. Can I erase, my restore? Will I ever see my data again?
concerned

I have just replaced my hard rive in my 15" MBP.I have loaded lion back
via Internet . I then restored from my old hard drive. Now the MBP
won't boot
What do you see on the screen when it doesn't boot??
Gray, Blue or White screen at boot, w/spinner/progress bar
or
Folder with question mark issue?
How did you restore from your old hard drive?
Technically all that was needed was to use Migration Assistant on the fresh OS X install to migrate users accounts and programs to the new machine.
You can use a SATA to USB adapter to connect the old drive if you want to go that way and start over with a fresh install again on the new drive.
Reset your Mac

NVRM error, now mt MBP won't start

Over the last 2 weeks, my MBP would crash (mostly during playing games). At first, I could just restart it and after a few restart it would be fine. But yesterday it crashed again after I managed to restart it (after another crash). But now it won't start up.
At start up, I would get the grey screen with Apple logo and then after 30 seconds or so, the grey screen gets distorted and generally the graphics are all messed up (and crash). I have tried booting up from Leopard CD, but it gets to a certain part and I get the Mac crash screen where it says the Mac has crashed and I need to restart.
Before it got to this stage, I have managed to restart it and after a restart, I got a noticed saying my Mac has crash and would I like to send report to Apple. So I did (3 times) and below is the error I got.
Fri Feb 6 22:56:59 2009
panic(cpu 0 caller 0x00405DEB): "NVRM: Read Error: GPU 0, PCI 0x00000100, BAR0 0x92000000 0x3a0e2000"@/SourceCache/xnu/xnu-1228.9.59/iokit/Kernel/IOLib.cpp:724
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x39cb7548 : 0x12b4f3 (0x45b13c 0x39cb757c 0x1335e4 0x0)
0x39cb7598 : 0x405deb (0x49da40 0xda3280 0x39cb75dc 0x39cb75cc)
0x39cb75b8 : 0xb744f7 (0xda3280 0xda3280 0xd67c88 0x0)
0x39cb75f8 : 0xe2bd1a (0x4d73404 0x4d78804 0x100b80 0xbb356a)
0x39cb7638 : 0xe10feb (0x4d78804 0x100b80 0x0 0x0)
0x39cb7688 : 0xddb6ef (0x4d78804 0x4d8f804 0x39cb77b8 0x0)
0x39cb77f8 : 0xe44d16 (0x4d78804 0x4b7c004 0x0 0x1)
0x39cb7878 : 0xe1bd79 (0x4d78804 0x4bbc604 0x40 0x3e8)
0x39cb7998 : 0xcd6a00 (0x4d78804 0x4eeb804 0x39cb7a88 0x39cb7a88)
0x39cb7ab8 : 0xcd66c2 (0x4d78804 0x4ef4804 0x0 0x0)
0x39cb7b38 : 0xe14392 (0x4d78804 0x4ef4804 0x6 0x2)
0x39cb7bb8 : 0xe1517e (0x4d78804 0x4eeb804 0x1000 0x39cb7cdc)
0x39cb7d38 : 0xe46320 (0x4d78804 0x4eeb804 0x0 0x0)
0x39cb7e88 : 0xcca16f (0x4d78804 0x4bbc604 0x0 0x0)
0x39cb7ed8 : 0xb749b6 (0x4d78804 0x4bbc604 0x0 0x0)
0x39cb7f18 : 0x4224ff (0x0 0x4fb1c80 0x1 0x19eb5b)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.nvidia.nv50hal(5.3.6)@0xdb8000->0x100cfff
dependency: com.apple.NVDAResman(5.3.6)@0xb5b000
com.apple.NVDAResman(5.3.6)@0xb5b000->0xdb7fff
dependency: com.apple.iokit.IONDRVSupport(1.7.1)@0xb4d000
dependency: com.apple.iokit.IOPCIFamily(2.5)@0x5d2000
dependency: com.apple.iokit.IOGraphicsFamily(1.7.1)@0xaee000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9G55
Kernel version:
Darwin Kernel Version 9.6.0: Mon Nov 24 17:37:00 PST 2008; root:xnu-1228.9.59~1/RELEASE_I386
System model name: MacBookPro3,1 (Mac-F4238BC8)
This sounds very much like this error http://support.apple.com/kb/TS2377 but in this doc, nothing was said about not being able to start up the MBP.
The thing is I really need to boot up one last time to get some files off there, is there anyway I could boot up one last time? As I said before it won't boot up from HDD, not from CD, I tried booting up from external HDD but that system is 10.4 so it didn't show up.
Would appreciate any help so I can get these files off before I take it into repair!
Thanks

I just had a whole day of kernel panics and screen flicker (video flicker - not backlight) yesterday. I had stuck and incorrectly updated windows on the screen. Soon after that the machine crashed. A few reboots later the MacBook would freeze after a few minutes of use and then finally it would only boot into the dimmed screen of death or a stuck spinning wheel (even when booting form CD!!!). Inbetween, I managed to boot it from CD, but the machine crashed during disk check and finished the check (no errors) the third time!
I followed all instructions (5 secs power button while without battery and power) did NOT help.
I disconnected battery and power supply and let the MacBook sit for a few hours. That helped and magically the machine booted as if nothing happened.
I ran the loooong hardware test. Everything fine. I ran the disk check everything fine. I am clueless.
Today I had the same crash again, but at least everything was fine after a hard reboot. It even crashed the attached iPhone, which suddenly showed the Apple icon ?!? Hard to believe!
Remark: many of the crashes did not result in a kernel panic, but just froze the computer.
Kernel Panic Backtraces:
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.NVDAResman(5.4.4)@0xb6d000->0xdcbfff
dependency: com.apple.iokit.IONDRVSupport(1.7.3)@0xb5f000
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x5cd000
dependency: com.apple.iokit.IOGraphicsFamily(1.7.3)@0xac6000
com.apple.iokit.IONDRVSupport(1.7.3)@0xb5f000->0xb6cfff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x5cd000
dependency: com.apple.iokit.IOGraphicsFamily(1.7.3)@0xac6000
com.apple.iokit.IOGraphicsFamily(1.7.3)@0xac6000->0xae2fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x5cd000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
9J61
Kernel version:
Darwin Kernel Version 9.7.0: Tue Mar 31 22:52:17 PDT 2009; root:xnu-1228.12.14~1/RELEASE_I386
========== (Booted from CD) ===============
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.NVDAResman(5.1.6)@0x64308000->0x64534fff
dependency: com.apple.iokit.IONDRVSupport(1.5)@0x54eb1000
dependency: com.apple.iokit.IOPCIFamily(2.4)@0x54efc000
dependency: com.apple.iokit.IOGraphicsFamily(1.5)@0x55146000
com.apple.iokit.IONDRVSupport(1.5)@0x54eb1000->0x54ebefff
dependency: com.apple.iokit.IOPCIFamily(2.4)@0x54efc000
dependency: com.apple.iokit.IOGraphicsFamily(1.5)@0x55146000
com.apple.iokit.IOGraphicsFamily(1.5)@0x55146000->0x55161fff
dependency: com.apple.iokit.IOPCIFamily(2.4)@0x54efc000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
9A581
Kernel version:
Darwin Kernel Version 9.0.0: Tue Oct 9 21:35:55 PDT 2007; root:xnu-1228~1/RELEASE_I386
System model name: MacBookPro3,1 (Mac-F42388C8)
Message was edited by: katzlbt

SL install seemed to fail - now my MBP can't boot from HD or SL DVD

H E L P. Just bought SL family edition - upgraded my iMac 24 - worked fine so then I tried to upgrade my MBP (2+years old). At first the MBP just ejected the SL DVD - found lots of similar issues on this board. I finally got it working by holding my MBP at an angle while inserting the DVD - the install commenced. Since it would take some time I left the room and came back some time later (< 1 hour) - the screen was blank so I thought it had finished and gone to sleep. I had a lot of trouble waking up my MBP but finally it started to re-boot. It ejected the SL DVD then (I presume) tried to boot from the HD - this failed - screen just showed a folder icon with a question mark in it. So I assumed that somehow the SL install had not run to completion and the Mac OS image on the HD was corrupted. So I tried to boot from the SL DVD - this seemed to start working - screen shows Apple logo and spinning wheel for about 45 seconds (just like any normal boot) but then the screen goes blank and nothing happens. By holding down the power button for 15 seconds or so - the boot restarts but the same thing happens.
So now the SL DVD is "stuck" in the player and I'm not sure what to do next. I was going to try my Leopard disk (thinking maybe the SL DVD was dodgy) but I'm not sure how to eject the SL disk. It's Sunday here so I can't call the Apple support center and the Genius Bar at my local Apple shop is booked out until next weekend.

Before anyone jumps in I have fixed the problem - found it in the Snow Leopard forum. Issue was screen was too dim to see anything. As a result I must have accidentally aborted the SL install which corrupted something so I had to re-install from the SL DVD but it looked like that was not working due to the dim screen. VERY irritating to say the least - lost many hours on this.

Updated Software on Saturday, Now my MBP is all messed up

So I'm a long time user of Windows machines and I converted to a Mac about 2 years ago. My knowledge on how to fix a Mac is pretty limited so I'm having some serious trouble figuring my issue out.
Saturday my MBP ran the software update and told me to install : Canon Printer Software version 2.5; Security Update 2011-002 version 1.0; and Safari version 5.0.5.
Shortly after installing those 3 updates my machine now takes forever to start up (which is never has), it refuses to play a flash video anywhere (whether on facebook or youtube), and it won't load many of my programs such as Itunes.
For the video issue, if I try to view a video it gives me a pop up and says: flash player (safari internet plug-in) quit unexpectedly.
I can't even open Firefox to see if this is the same issue.
When I try to open ITunes, I get the error: ITunes quit unexpectedly.
Please respond if you are able to help, I would most appreciate it!

namesser wrote:
I haven't made a backup of this ever. Didn't really know how and honestly I didn't expect this kind of crap from a Mac.
I have had very reliable Macs.... one 11 year old one still gets used every day. But things happen...even to trusty Macs. Before I got DiskWarrior I had directory corruption so bad I lost eveything on the drive. It took me three months to re-enter all my Investment transactions from paper copies after an erase. DiskWarrior has always saved me since. But I learned to do the following so it would never happen again.
I like the free demo of SuperDuperto make clone backups. It's free, Leopard and Snow ready and is easy to use. If you buy the full version you can do incremental backups.
You should use Disk Utility to do a Disk Repair booted up on your install disk, before you make a clone of it. DiskWarrior is way better to use.
I then partition my external disk, in Disk Utility, with a partition that is the same size , actually a tad bigger, as my system disk. I then use SuperDuper to clone my system disk over to that partition.
With a clone on an external FireWire drive (USB drives are not bootable on PPC Macs but are on some Intel Macs) you can bootup on it to do your repairs or just run your Mac anytime you have trouble with your main drive. Be careful, there are a few external FireWire drives out there that are not bootable on PPC Macs. Check the drive's manual to be sure.
 DALE

I updated Mavericks yesterday. Now my MBP won't load.

It shutdown to install the update. When it came back up, it was at the grey apple logo, but there was a progress bar under it. I assumed this was part of the installation as I had never seen it before. Well, the progress bar finished, but then the computer turned off. So I turned it back on. I did this several times, and found out that the progress bar usually shows up if it wasn't shutdown properly. So then I ran disk utility, and now it says it can't repair the disk..disk,and restore your backed-up files. What happened? Has my hard drive crashed? I dont understand. Everything was fine until the update. Is there anything that can be done to save my files?! I'm an idiot (and I'm lazy) so I haven't backed anything although I'm trying. I have an external hard drive connected and trying to save an image in DU, but the screen went blank last night so it is taking forever. Any and all help would be appreciated! THANKS

Try this:
Unplug all peripherals (external drives, printers, hubs) and network cables.
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

Installed Yosemite - Now 13 MBP Retina runs hot...

Curious if anyone else is noticing this?
I did the upgrade install and it went smoothly. Now, however there is heat generated at the bottom of the laptop.
That was the one of the things I always loved about this machine - there was NEVER any heat at all (very uncommon for laptops).
I've completely shutdown and brought back up (booting seem faster now btw) only to find the machine running warm again after a few mins. Activity monitor shows nothing strange... and I have no other apps running during testing.. just the OS itself.
Thanks for anyone else's experiences.

It was an upgrade install over Mavericks. It certainly should not persist more than a few hours at most. Check Activity Monitor for the presence of any obviously burdensome processes.
If nothing obvious appears, the usual next step is an SMC reset. Read all the steps including the ones preceding it, which may alleviate the problem.
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the SMC on portables with a battery you should not remove on your own
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if it's not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. The power adapter indicator light may cycle off / on once.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.

I upgraded my RAM but now my MBP loses connection to wireless network in 5-10 minutes - what's going on?

Hello,
This afternoon I installed 16GB of RAM (Patriot brand) into my 2011 Macbook Pro. When I booted the computer up, everything seemed great until the internet stopped connecting (it did connect at first). AirPort tells me it is connected to my home wireless network, but any browser I use cannot connect to the web. I restarted the machine, and again, the internet worked great for 5-10 minutes and then stopped working. I restarted a third time with the same result.
I'm very confused as to why this is happening, and any thoughts or advice would be appreciated!

Ah! Unfortunately, I'm on a company computer and can't just try these things myself. If that's the issue, I can ask our admins and they'll do it, but I want to make sure I've exhausted anything that could be a small fix.
Is that a shot in the dark, or are you thinking there's a reason a clean install is the solution? Thanks for the help.

MBP 17" and Toshiba LCD HDTV HookUp HELP NOW PLEASE

I have tried to connect my MBP 17" to my Toshiba LCD HDTV Model # 42HL67 with a male to male VGA Cable as Toshiba will not let you go through HDMI so please don't send me that way and all I get on the Toshiba is nothing in the menu it has a PC where the HDMI and Ant. connections are and the PC is grayed out even though I have it connected using my Adaptor that came with my Macbook Pro 17" the adaptor is the only way I can connect the VGA cable to my MBP why can't I get the picture on the LCD when I'm using the F7 key to mirror is there something else I need to do on my MBP please go into detail as I know my Mac's this is the 1st time connecting any Mac to a TV?

Okay called Apple  and we had a talk and it wasn't
the cable and it wasn't the Macbook Pro 17"
it was the Input Labeling on Toshiba needed to be adjusting
all you have to do is Select it and change it from the
Grayed to the = sign then the PC shows in Input
So now my MBP 17" is on my Toshiba 42" LCD HDTV
and one other note you can use the HDMI adapter that Apple
sells so if you have the Model 42HL67 you can set a PC
up using the HDMI connection your not limited to the VGA...!
Thanks my Apple Family once again to ALL...!

Anyone else having trouble connecting MBP with thunderbolt port (TBp) and 27"iMac with mini display port (MDp)

I have a 27" Imac.i7 with mini displayport and MBP13 i5 with thunderbolt port. Some time ago I tried to connect my old MBP with miniDP to The 27"iMac I Failed so did the apple centre they refunded cable costs and said I'd be contacted by Cupertino. That was 9 months ago, now replaced MBP with 13 inch(**** I can use my iMac as display!). Does not work phoned Fast Lane very helpful guy called JIM emailed me some software/firmware update links. Still no display linking. One of the links was for a couple of updates for a TBp equiped 27" iMac mine is only MDp equiped. Failing to find any MDp updates in apple support. Anyone have any Ideas! My lad has a later 27"i5 he uses Xbox 360 no problem on his but it wont look at my MBP.
Beginning to feel like some of the kit that went with a fully loaded 5500 worked eventually. Computer and FM radio, Photography kit fine, video capture audio capture forget it. Too many crashes and resets made it impractical.

Check discussion from Linc Davis on this thread
Problems with Preview
Similarly preview hangs opening files

Anyone else get more than 4 defective MBP in a row?

I purchased my first Macbook Pro 15" in July right when Lion was released. It's my first Mac. I customized with 500gb/7200rpm and8gb ram. And then my Mac drama began and is still going on now.
MBP #1 (purchase #1 late July) - DVD did not work. Froze a few times. Saw lots of beach ball dancing. Black screen of death and did not come back on for a day. To top that off, apple care would not help me because they did not have record of my serial number. (purchased directly from apple.com only days ago) I spent the first few days with my first MBP reading apple discussion board and mac forums to learn to fix problems with my new $2k computer. After several attempts and many hours, I was told by apple care supervisor they missed a batch of orders which did not get properly transfer to apple care. I was very new to apple computers and did not want to deal with so many problems for new computer. I did not want to wait for replacement (they ship out after receiving your return) so I purchased a second MBP.
MBP #2 (purchase #2 early August) - Software worked fine. The trackpad was sluggish and sometimes got stuck. I felt this right away after powering on first time. After a long wait (it takes a while to get through to apple care), I finally got a voice at apple care and we tried a few things (reset hardware, reset p rails?, etc.), I thought the trackpad was fixed. I surfed the net and then the scroll acted up and the cursor kept freezing. Annoying. It drove me nuts. I had to return it.
MBP #3 (purchase #3 early September) - This one arrived dirty with some small scratches, and there was black finger prints and smudges on it. One thing that bothered me was the top lid is not flushed with the bottom piece. It’s slightly flapping over on the top left side. But otherwise, the computer works with no problems. I called apple right after opening the box and after 2 hours (they kept transferring me between apple care and sales support), I finally got a supervisor. He was nice enough to listen to my situation. I asked him frankly if he thought I should just keep MBP #3 after all the debacle (at this point, the top lid hanging over the bottom was minor to me) and he thought I should go for replacement because I purchased new MBP and the top lid should flush perfectly with the bottom. He suggested that I purchase the off the shelf versus custom to avoid problems but I explained that I wanted the faster hardrive and multitasking speed. And he contacted their sales support to coordinate a replacement. It took an hour but he did call me back and arranged the replacement.
MBP #4 (replacement) - This came a few days ago. Physically, this MBP has no flaws. Top and bottom piece flushed perfectly. I noticed when I used the trackpad, I felt like there were tiny grains of sand on my fingertip. I washed my hands thoroughly. Trackpad still felt different than previous MBP so I cleaned it according to apple forum suggestions. Computer worked fine...until...I surfed on it for a few hours and my finger tips started to tingle and feel numb and super sensitive at the same time. After a few more hours, my hands felt funny and slightly numb. The next day, my fingertips still felt slightly numb and sore at the same time. I searched up the mac forums and changed the power plug to the 3 prong. It got better but still felt tingly. Weird thing was that it was doing this even on battery. I called apple care and we did some hardware test and resets...didn't change. He scheduled an appt with Apple technician at the Apple store for next morning. Apple technician did some test and said he couldn't feel anything on the trackpad. I explained that I felt this after a couple of hours of use. Between the tingling on my fingertips and numbness on my palms (I tend to rest my palms on the mbp when i type), I am feeling uneasy about keeping this one.
So within one and a half months, I have been through 4 MBPs and came to the conclusion they all have problems. Apple customer service is okay (it takes 20-30 minutes just to get a live voice and then they tell you to speak with apple care first before they can issue return authorization). The apple care, sales support, case number issuing dept, and customer support transfer you between depts like they don't know who actually handles returns. A few of the reps I spoke with had no idea why I was being transferred to them. At this point as you can imagine, I have spent many hours on the phone with apple as well as in store. I really like the MBP but not sure how much more I can take. I never return anything and don't like dealing with hassles. I have been through over 10 PCs (half the price) and they never had problems when I first got them. Will be talking tomorrow to apple about MBP #4 again. Any thoughts? Please, any advice would be much appreciated.

I honestly don't know anyone who has had as many problems as you. Are you purchasing directly from Apple?
Having used PC's for over twenty years, I can tell you that currently, Mac's are worth every penny. I find them far more reliable (Mine have never failed - I previously had a 17" MBP, a 13" MBP, and the original MBA) , their are sleeker, lighter, and sturdier.
Also the OS is so much better! I am productive 10/10 hours a day. People tend to look at price a lot, but I think time is valuable too. I find everything so much more efficient and intuitive.
Everything has been designed so much better (especially the OS). Also, the experience is brilliant. I can just do whatever I need to efficiently.
If Apple maintains this level of quality, and is so much better than its peers, it is unlikely that I will ever switch back.
Also, all the products just integrate so well together.
Best of luck for your decision.

My new MBP can't see my Time capsule

Hi
Thanks for any help with this :
I use my capsule about once every 2 weeks to back up the MBP.
Have a new MBP and wanted to back it up for the first time. The MBP is running 10.7.2.
It could see the Time Capsule originally but said it needed a firmware update as its an original 1TB capsiule:
I don't have the capsule connected to the internet directly because I just don't like the idea of that.
When you'd disconnect the MBP from the internet WiFi, to connect to the Capsule, the capsule would say it needed an update - HOWEVER when you'd connect back to the WiFi network then airport utility didn't see a capsule to see a need for the firmware update:
My questions are:
1) can you download the firmware manually.
2) can the USB slot be used for connecting to the computer ??? It seem not to be possible as nothing comes up on the computer when the two are connected
I tried other strategies like setting up the Capsule on the house WiFi - now the MBP can't see the Capsule at all at all, ----green light on, soft resets done, USB in the back.
The only thing I havn't tried yet is to get an Ethernet cable - years since I had one and lost. Guess I'll have to go out and get one
Thanks
Tom

partial solution - hold the reset button down for longer than one sec, held it down for 5-6 sec and this reset the connection info to default so the computer could see it again.
Getting the firmware onto it remained a larger problem.

First MBP Grey Screen/Boot Problems/Only boots in Safe Mode

Hi everyone,
I've spent the last few days researching previous troubleshoots and threads on the subject, but haven't had much luck unfortunately.
This is a 2011 MBP, 2.2 GHz, 4 gb RAM, 15 inch. As a preface, I use(d) an external monitor via my MBP's mini-display port, and at some points, the monitor (both) would become distorted, vertical lines running down, and then both would freeze, so I immediately thought my GPU was going. Then after a few restarts after the problem occurred a few times, I got the infamous boot issue: the grey screen (after viewing the spinning logo), so to the forums and research it was.
Now, my MBP will boot in safe mode with no issues. Getting it to boot off of a disc with the "C" option works about 50/50, but I usually end up being able to get to it.
This is what I've attempted thus far from everything I've read:
Repaired Disk: repaired
Repaired Permissions: repaired (both of which I did in safe-mode AND from disc-booting, if that helps)
Reset SMC
Reset PRAM
Reinstalled factory RAM (2 x 2 gbs) ((I had a 2 gb stick and an 8 gb stick) Status of RAM via Profiler: OK
Removed peripheral devices to give that a shot with no luck
Reinstalled OS X (Snow Leopard, by the way, from disc)
Performed both abridged AND extended Apple Hardware Test: No problems found (which is what took me away from Logic Board or GPU issues..)
Used Time Machine backups to restore from previous working date (I regularly backed up my MBP) and have two seperate external drives with backups, though no clones.
Reformatted my entire 750 gb HD, last night, reinstalled the OS X, did not try and restore from Time Machine (as I know I could do that at a later date) and following completion of the OS X install and upon the "restart" requested of me, my MBP had a dark blue freeze, so I cold booted to the same problem of the grey screen, which is where I'm at now.
Summary:
Can Safe Boot with no issues. Reformatted drive. Reinstalled OS X (10.6.7, software update to 10.6.8). Operating with original RAM, went through trouble shoot procedures.
From what I've read, a lot of people have said to replace the MBP Hard Drive cable (SATA) cable, which I have ordered per my model, so I'm waiting on that.
Is there anything else I can do, or try in the meantime? I'd like to know peoples' thoughts on if my HD has failed (thought DU says it's fine) and the fact I can boot in safe mode, and whether a hard drive cable replacement is a probable fix.
This MBP was purchased NEW in June of 2011 and has been well maintained.
Thanks for any thoughts, suggestions, critiques,...anything.

Hi everyone,
I've spent the last few days researching previous troubleshoots and threads on the subject, but haven't had much luck unfortunately.
This is a 2011 MBP, 2.2 GHz, 4 gb RAM, 15 inch. As a preface, I use(d) an external monitor via my MBP's mini-display port, and at some points, the monitor (both) would become distorted, vertical lines running down, and then both would freeze, so I immediately thought my GPU was going. Then after a few restarts after the problem occurred a few times, I got the infamous boot issue: the grey screen (after viewing the spinning logo), so to the forums and research it was.
Now, my MBP will boot in safe mode with no issues. Getting it to boot off of a disc with the "C" option works about 50/50, but I usually end up being able to get to it.
This is what I've attempted thus far from everything I've read:
Repaired Disk: repaired
Repaired Permissions: repaired (both of which I did in safe-mode AND from disc-booting, if that helps)
Reset SMC
Reset PRAM
Reinstalled factory RAM (2 x 2 gbs) ((I had a 2 gb stick and an 8 gb stick) Status of RAM via Profiler: OK
Removed peripheral devices to give that a shot with no luck
Reinstalled OS X (Snow Leopard, by the way, from disc)
Performed both abridged AND extended Apple Hardware Test: No problems found (which is what took me away from Logic Board or GPU issues..)
Used Time Machine backups to restore from previous working date (I regularly backed up my MBP) and have two seperate external drives with backups, though no clones.
Reformatted my entire 750 gb HD, last night, reinstalled the OS X, did not try and restore from Time Machine (as I know I could do that at a later date) and following completion of the OS X install and upon the "restart" requested of me, my MBP had a dark blue freeze, so I cold booted to the same problem of the grey screen, which is where I'm at now.
Summary:
Can Safe Boot with no issues. Reformatted drive. Reinstalled OS X (10.6.7, software update to 10.6.8). Operating with original RAM, went through trouble shoot procedures.
From what I've read, a lot of people have said to replace the MBP Hard Drive cable (SATA) cable, which I have ordered per my model, so I'm waiting on that.
Is there anything else I can do, or try in the meantime? I'd like to know peoples' thoughts on if my HD has failed (thought DU says it's fine) and the fact I can boot in safe mode, and whether a hard drive cable replacement is a probable fix.
This MBP was purchased NEW in June of 2011 and has been well maintained.
Thanks for any thoughts, suggestions, critiques,...anything.

WD scorpio black 500 7200rpm running very slow on MBP 8.1

hi guys,
recently change my hitachi 5400rpm in to WD scorpio black 7200rpm, but now my MBP (early 20111) running very slow and laggy, slower than the hitachi. it takes hours just to install mountain lion (system said 30minutes left but in reality it takes hours) and more than 60secs to booting.. i really need ur help guys. thx

hi guys,
recently change my hitachi 5400rpm in to WD scorpio black 7200rpm, but now my MBP (early 20111) running very slow and laggy, slower than the hitachi. it takes hours just to install mountain lion (system said 30minutes left but in reality it takes hours) and more than 60secs to booting.. i really need ur help guys. thx

My MBP died after the keyboard update

Folks,
I updated my MBP with the keyboard update. Before performing the restart, I emptied trash. The trash would not empty. I tried to cancel the empty of trash. Finally, I did a hard reboot (held down power button).
Now, my MBP won't boot up. It starts booting but ends with a blue screen.
Argh... Some one... PLEASE help me figure this out.
Oh, yah, I've already re-installed Mac OS X 10.4 from the install CD. I did not do a clean install. Still have the same issue with the blue display even after the re-install.

Solved the issue by booting in safe mode (Hold down shift while rebooting), logging in, going to accounts (system prefs) and removing login item.
Had to call Apple Support to get the key information.

10.4.8 - now my MBP is unbootable

Similar Messages

Maybe you are looking for