10.5.1 -Print Utility Incompatibility?

I have new iMac, O.S. 10.5.1, using HP 3820 Printer. Printer works fine but print utility gives me "Error 1001" when I ask for ink level. HP tells me that Leopard is not fully compatible with HP 3820 and that if I need to see ink level, I need to get a new printer.
Is this so?
thanks
Bill

Well, yes, from HP's point of view. More proper would have been for them to say honestly that they do not have a compatible printer driver for use with Leopard. They make the printers and the drivers. It isn't Leopard's or Apple's problem. It's HP's problem. But it's easier to pass the buck and get you to buy another HP printer.
The last driver HP made for that model was in 2006. They haven't updated the driver for Leopard. Have you installed the Gutenprint (GIMP) drivers? If so try using their driver for the Deskjet 3810 which is the printer family to which the 3820 belongs.
A commercial alternative is PrintFab. It supports the 3820 completely and is a superior driver to HP's and supports wireless printing with HP printers.

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I have a problem with HP printer Utility. When a standard user adds a new paper profile HP Printer Utility asks to type an administrator's name and password to allow HP printer Utility to make changes. Is it possible to avoid this? Otherwise I have to give admin rights to every user because they have to be able to add new papers. HP printer Utility sharing and permisssions are set to read and write to everyone.
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Just found an email HP Support sent to me back in January 2008, about this issue
"Hello Hunter,
Thank you for contacting HP Total Care.
There currently is not proper driver for 10.5, so it is surprising that the printer is printing correctly on your Mac from any application.
Your issue cannot be resolved until the 10.5 driver is developed and released.
To sign up for an update as soon as it is available ...click on the link below:
HP's subscriber's choice is a free service where you can select to receive timely email notifications ranging from software and driver updates to creative ways to do more with your HP products.
http://h71036.www7.hp.com/hho/html/3618-0-0-225-121.html
If you need further assistance, please reply to this message and we will be happy to assist you further.
You may receive an e-mail survey regarding your e-mail support experience. We would appreciate your feedback.
For information on keeping your HP and Compaq products up and running, please visit our Web site
at:
http://www.hp.com/go/totalcare
Sincerely,
Dave
HP Total Care"
I just sent them an email today on any updates regarding a release date on the Leopard driver for P1005, i'll post any info i receive.

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scraps,
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Syd, you only need the GIMP Print driver if your printer doesn't have a driver for Tiger that is available from your printer's manufacturer. If reinstalling the printer's driver from the Cd that came with your Epson doesn't work, then you'll probably have to reinstall the system this time deselecting the GIMP Print driver as an optional install. Then install the Epson driver according to the instructions that came with your printer if the driver isn't already installed by Tiger.

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HP Laserjet P1102w problem running HTML Config from Printer Utility

I have recently changed broadband providers and was trying to move my HP P1102w printer to the new router so while I was at it I thought I'd check for Software & Firmware updates - there were new ones so I updated both with the printer connected via USB to my Apple iMAC running 10.6.8 and now I can't run the HTML Config via the Printer Utility screens - instead of the normal window you would get I I just get a screen full of the code it's tryingto run e.g. below
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This question was solved.
View Solution.

Hi @cartian ,
I see that you need to setup the printer on a new network. I can help you with this.
Make sure Safari is set as the default browser. Sometimes the Embedded Web Server won't open in other browsers.
Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print out a configuration report and make sure the old SSID and IP address are cleared.
(hold down the x button and when the printer makes a noise let go)
Connect the USB cable from the printer to the Mac and install the printer software.
(if this is already done then skip this step)
Go to the Apple, system preferences, print and fax.
Double click on the P1102w.
Open the utility.
Click printer setup.
Click HTML config.
This should open the Embedded Web Server for the printer.
Click the Networking tab.
Click Wireless from the list on the left.
Under Communication Mode , click Infrastructure.
Select your network SSID from the Available Network Names (SSID) list and then click the << button so the network name moves over to other box.
From the Security Mode pop-up menu under Authentication , click WEP, WPA/WPA2 or open . Your selection depends on which Wireless Security Protocol your network uses.
Make sure you select either hexadecimal or alpha depending on your password. (very important)
Apply the settings.
In the confirmation box (changes have been saved), click OK.
You should get a solid blue light on the printer shortly.
Then all we have to do is delete the USB driver and add the network driver.
Click on the Apple.
Click system preferences.
Click the print and fax icon.
Highlight the printer and click on the - sign to delete the printer. (USB driver)
Disconnect the USB cable.
Then click the + sign and select the printer from the list and click add. (p1102w bonjour)
Test the printer.
If you have any issues with the HTML config opening then do the following steps:
Close any applications.
On the Apple menu bar, click Go, computer, MAC harddrive, Library, Printers, HP, LaserJet, click on folder for your printer, click on EWS browser or HTML config, click the Networking tab, click wireless on the left and fill out your information. (make sure infrastructure is selected) Apply settings.
Then delete the USB driver and add the network printer.
If there is anything else that I can help you with just let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Problem with Printer Utility Setup when installing Epson printer

Hi everyone,
Hope some kind soul here can help me out on this.
I bought a Epson Stylus CX7300 All-in-one printer yesterday and am having difficulty installing the printer driver onto my eMac running on OSX 10.3.9.
I followed the procedure on the Epson installation disc and even called up their customer support office and went through step-by-step guides to troublesome the cause. Even downloaded the latest driver from the Epson site, and installed it, but every time I open up a document and tries to print, the following would occur:
1. When I click "PRINT", a pop-up will appear, and under the printer field, it will be indicated as "NO PRINTER SELECTED"
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I have submitted tonnes of "bug reports" to Apple since yesterday but nothing happened.
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Hi, I was just about to post the same question myself. I'm trying to sort out a friends iMac G5 with a Canon Pixma(?) printer. In this case the printer used to work OK, but after moving house and setting it up again, Print Utility crashes every time when trying to add the printer.
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Internet connection is fine.
I have a HP Deskjet 6127 connected trough TCP/IP to the same Router.
I tried for several hours to connect to the printer using the Print Utility without success.
I have downloaded the print selector software from HP site for MAC OS X which works fine and is able to identify the printer in the network without any extra effort.
In fact by using this software I was able to print a test page.
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In your Applications folder, do you have Hewlett-Packard folder with these files in it...
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HP Device Manager.app
HP Uninstaller.app
HP Photosmart Edit.app
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HP Uninstaller
HP Photosmart Studio.app
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HP Photosmart Create.app
HP Photosmart Share.app
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HP Network Settings Utility.app
HP Message Center.app
HP Registration Assistant.app
HP Photosmart Print.app
HP Software Update.app
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Have you tried turning off the Firewall in the Mac and/or Router?
Is this USB or Ethernet, btw?

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My wife has an iMac (Intel) with OS X 10.6.8.
When we bought it (about 2 years ago), we downloaded HPIJS 3.10.6 software so that our ancient HP DeskJet 930C would work.
Printing was fine until recently. Based on the troubleshooting tips in the HP manual, there are several steps that can be taken (clean the print heads;
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Any suggestions? Thanks!
J

JMNL wrote:
However, we use it rarely,
That could be the key. We've had several inkjets that fit the "rarely used" category and all but our current one died from lack of use.
The HP we have now (PhotoSmart C6280) is a multifunction and making copies several times a week with it seems to have avoided light-use clogging. Older printers were not nearly as forgiving on being ignored.
That printer model is on this list posted on the HP support site:
Product not supported in Mac OS X v10.6 or later
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I am trying to scan a document, but my printer utility will not give me the option to scan.

I am trying to can a document on my computer. However, when I bring up the printer utility it does not give me the option to scan. I have a laptop that does allow this option, but I don't want to go through the hassle of downloading to one device and emailing to another. HELP!!!

My experience, albeit slightly different, is that the scan functionality available from an Epson XP-600 is less on my iMac 21.5" than on an old Dell machine that ran on Microsoft. I suspect it's because the majority of home computers & laptops run on Microsoft platforms and this gets reflected in the amount of programming effort put in by printer/scanner manufacturers.

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Since then I can't clean my printer ink jets because the Printer Utilility no longer works.
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I have an Epson Photo 2200 connected to the USB port of my Time Capsule. Everything has been working great until recently. Now I cannot use Epson Printer Utility unless I connect the printer directly to my Mac via the USB port. It does not find the printer. Connected directly, Epson Print Utility2 works properly. Epson Print Utility3 does not find the printer, even when connected directly. Reading the various discussion threads, I am not alone and the problem is with many, if not all of the Epson printers. The Utility worked fine at one time but appears to have quit working over the network probably around OS upgrade 10.5.2. In addition, you must use the Gutenprint driver when installing the printer. Epson's gives an error.
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Help my printer is gone from printer utility!!!

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Thanks,
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You have to Add the printer to the printer list - I think that's in the manual. Use More Printers and Epson USB.

10.5.1 -Print Utility Incompatibility?

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