10.5.3 Installation error, macbook won't log on

After a failed upgrade, my Macbook won't go beyond the log in screen. Please help. Thankx in advance.

"The Installer has insufficient priveleges to modify this file: C\Program Files\Common Files\Apple\Apple Application Support\WebKit.resources\inspector\images\toolbarIconsSmall.png."
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
Vista instructions in the following document: Check your hard disk for errors
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Similar Messages

HELP! MacBook won't log in or do anything?

Yesterday I was on my MacBook doing a video chat with my friends, moments later I got that ball of colors spinning and everything begun to freeze up. I tried to force quit everything but it didn't work, so I turned off my MacBook. About an hour later I tried logging on again and whenever I do it always went back to the login screen after I entered my password. Eventually I restarted it. Now, whenever I turn it on there is the apple logo there and is a circle with the loading symbol going around it, it has been like this for about 2 hours. Does anyone know how to fix this?

You MAY BE suffering from HD failure. Bring it to an Apple store to get it fixed for you.

MacBook won't boot - Error: The underlying task reported failure on exit

My wife's new MacBook won't start up. It crashed earlier today and when she tried to restart it, it got as far as the gray Apple logo and the spinning gear and then it reboots again. I booted it with the Leopard install disc and two strange things happened.
1. When the installer first opens, it gives me an error that says I cannot install Mac OS X on this computer. This is a 3 month old MacBook that shipped with Leopard, but it's telling me that OS X can't be installed.
2. When I run verify or repair permissions with Disk Utility from the Leopard disc, I almost immediately get an error stating "The underlying task reported failure on exit". When I try to verify or repair the disk, it says everything is fine.
The HD appears to be fine. I can access it from Firewire Target Disk Mode and everything is still there. I can also boot into Single User Mode, but not Safe Mode.
The night before the crash I made a change to the HD permissions via "Get Info". I copied the "Read/Write" settings to all enclosed folders because it was telling me that it couldn't install Flashplayer because I didn't have sufficient permission, even though she has an Admin account. After the change, Flashplayer installed just fine and everything was OK until this afternoon when she had a kernel panic while iChatting. iChat was the only program open at the time. She rebooted and hasn't gotten past the gray Apple logo since. I read in some other threads about people having the same issue after accidently setting HD permissions to "none". One suggestion was to use Firewire Target Disk Mode to open the drive with another computer and change the permissions back. I tried that, and the drive opened just fine, as I mentioned, but the permissions didn't appear to be set in a way that would cause problems. I set all of them to read/write and applied them to all enclosed folders just to be sure, but nothing changed when I rebooted.
Any other suggestions will be much appreciated. Thanks!

ndelc wrote:
When I looked at the permissions for the HD in FW Target Disk mode, it was set to:
System: Read/Write
Admin: Read/Write
Everyone: Read Only
This is not your problem unless you have changed the r/w for special accounts elsewhere.
I have the same on my HD. But it's the individual files that are important.
Nothing there indicates that it should be locking her account out.
How do you create a new admin account from the Leopard DVD? It wouldn't allow me to do much of anything except Disk Utility.
I have not done it so I don't know, but there is a way to create a new administrator account using the DVD. Search these forums because I know others have done it.
Would it be possible to attempt to change things back by booting into single user mode? If so, what do I need to do?
I am not sure you can even boot into the Single User mode, or do you mean the Super User mode?
You have taken write privs away from everyone so I believe only a Super User can fix it. I am not even sure the Sudo will work in your case.
Thanks for your help!
If you find out how to access your drive from the Leopard DVD, you need to invoke SU privileges and undo whatever it was you did.
Were you using Time Machine? That would make fixing it a piece of cake. Just revert to the last backup before you made these changes.
Message was edited by: nerowolfe

Trying to download iTunes on Windows Vista, get system administrator won't allow this kind of installation error. How do I get around that?

I'm trying to download iTunes on Windows Vista, get system adminstrator won't allow this kind of installation error. What should I do? It's 64-bit.

Try the following user tip:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems

Installed Trend Micro Smart Surfing on new MacBook Pro and now it has caused error that won't let computer boot up. How do I get it to a point that I can delete program?

Installed Trend Micro Smart Surfing on new MacBook Pro and now it has caused error that won't let computer boot up. How do I get it to a point that I can delete program?

Try booting up in Safe mode (holding down the Shift key while booting). If the software came with an unistaller, use it to remove alll traces of the software - it's nothing that you need and, as you've experienced, can do more actual hard than good (as is the case with most software of this type). When you're booted in Safe Mode, if you can't run an uninstaller, at least check to make sure that there are no Trend Micro items that are set for automatic log in, at least.
Clinton

BootCamp 5.0 error on 13" MacBook Pro Mid-2010: "Installation Error. Boot Camp x64 is unsupported on this computer model"

Installing Boot Camp 5.0.5033 (downloadable at http://support.apple.com/kb/DL1638) on Windows 8 x64 on 13” MacBook Pro Mid-2010 using BootCamp\setup.exe, I get the following message: “Installation Error. Boot Camp x64 is unsupported on this computer model”.
According to http://support.apple.com/kb/HT5634, Windows 8 x64 is not supported by Boot Camp 5 on 13” MacBook Pro Mid-2010 .
Previous version, Boot Camp 4.0, causes bluescreens on Windows 8 (https://discussions.apple.com/message/20131524#20131524).
Fortunately, it might be still possible to employ updated Boot Camp by launching “msiexec /i BootCamp.msi” from BootCamp\Drivers\Apple folder using administrative command prompt (http://technet.microsoft.com/en-us/library/cc947813%28v=WS.10%29.aspx).
However, new Boot Camp 5.0.5033 does not contain all the drivers for 13” MacBook Pro Mid-2010. E.g. driver for NVIDIA nForce System Management Controller (labeled Other devices/Coprocessor in Control Panel) and NVIDIA nForce PCI Systems Management (labeled Other devices/SM Bus Controller in Control Panel) must be obtained at Drivers\NVidia\NVidiaChipset64 in older Boot Camp 4.0 (downloadable at http://support.apple.com/kb/DL1634)
According to Microsoft (http://windows.microsoft.com/en-US/windows-8/system-requirements), the MacBook Pro config (Intel Core 2 Duo P8600 2.4GHz, 4GB RAM) exceeds Windows 8 x64 hardware requirements. Windows Experience Index for this laptop is approx. 5.1 (http://windows.microsoft.com/en-US/windows-8/what-windows-experience-index).
Does anybody know, is there any technical reason why Windows 8 x64 is not supported by Boot Camp 5 on 13” MBP Mid-2010?
Is there a specific hardware/firmware deficiency in this MacBook model, incompatible with Win8? Maybe NVIDIA refused to provide Win8-compatible drivers for its chipset components (GeForce 320M graphics card though is still supported by latest notebook drivers available at www.geforce.com)?

Thanks for the detailed explanation! If MacBook supports AHCI/SATA only in native “UEFI mode”, while reverting back to PATA/IDE in legacy “BIOS mode”, then it could make perfect sense to use UEFI to make sure that technology like Native Command Queuing (NCQ) is employed, as it may give noticeable performance improvements for certain operations: www.happysysadm.com/2012/12/intel-g530-nas-performance-part-3.html. I wonder how do you get Windows 8 x64 with EFI bootloader installed on MacBook?
Simply choosing EFI Boot (“Some EFI platforms support both UEFI and BIOS firmware. On some of those systems, it is not always clear if the default DVD boot option is an EFI or BIOS boot option. On these systems, using the EFI shell command may be required. If you do not specifically start Windows Setup by using the EFI boot entry, the default firmware boot entry for BIOS may be used. If Windows Setup starts in BIOS mode on a combined EFI/BIOS system, the ESP and MSR partitions are not created.”) from Win8 x64 DVD when installing on blank HDD would yield “The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed" message. Also, if the hard drive was not in SATA mode during Windows installation, registry tweaking may be required before switching from PATA to SATA. Do you do registry tweaking and EFI bootloader configuration manually after a copy of Windows was installed in its dedicated partition in a regular way?

HT1349 Win 7 64 bit: iTunes won't install, get error code 2324 or installer says I am not logged on as administrator: only one user and it is an administrator user.

Win 7 64 bit: iTunes won't install, get error code 2324 or installer says I am not logged on as administrator: only one user and it is an administrator user.

Hey there k8ei,
Thank you for using Apple Support Communities
I found this article for you to help troubleshoot installing iTunes named Trouble installing iTunes or QuickTime for Windows found here http://support.apple.com/kb/HT1926.
Here is a general overview on where the troubleshooting will take you:
General installation troubleshooting
1. Empty your Temp directory and restart
2. Completely remove iTunes and related components
3. Install the latest version of iTunes
Additional troubleshooting
After performing each of the steps below, you will need to completely remove iTunes and related components and then install iTunes again to determine whether the issue is resolved.
1. Make sure you have administrator account access
2. Make sure your folder names don't contain strange characters
3. Get the latest Windows updates
4. Disable other conflicting software
All the very best,
Sterling

I am getting a content protected error that won't allow my downloaded HD content from iTunes to play on my macbook air! help, please

I am getting a content protected error that won't allow my downloaded HD content from iTunes to play on my macbook air! help, please

This may seem obvious, but presumably you have authorized the MacBook Air in iTunes?

Macbook won't get past the grey start up screen

I purchased my Macbook in 2008, roughly July.
My fiance unknowingly shut down my macbook in the middle of start up. Before that it was running perfectly fine, I had no issues.
After my fiance stopped the start up, the macbook won't turn on. It'll load up to the grey loading screen (example here)... It doesn't make much noise as it starts up either. I have all original discs that came with the macbook, if that helps any.
I'm frustrated, as I can't afford to replace my mac at this point.
Any idea what I can do?
Thanks..

Hopefully, nothing permanent. Do the following:
If you have Snow Leopard installed:
Reinstall Snow Leopard without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
If you have Lion installed:
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.
If you have Leopard installed:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

ITunes Producer installation error

iTunes Producer gives me this installation error:
"The installation failed.
An unknown installation error occurred.
The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."
I'm using a MacBook Pro, OS X 10.6.8, 2.53 GHz Intel processor, 4 GB RAM, with 30 GB of space available on my hard drive. I've already contacted iBookstore Publisher Support. They sent me here. Any ideas?
Thanks for your help,
Josh

I just installed Snow Leopard from install DVD 10.6 and then used software update to insure I have the latest system everything on this MacBook Pro with Intel Core Duo 2.4 GHz processor, 2GB ram, 133 GB available space on the hard drive.
I get the same error as above.
"The installation failed.
An unknown installation error occurred.
The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."
Not only that, I also tried the installation on a recently purchased Mac Mini. Same problem.
Any hints, folks? It's annoying that the only install of iTunes Producer I can use is on my old, out of date Mac that I am now afraid to upgrade the system on because if this keps happening, I won't be able to upload to iBooks at all.
-ctan

MacBook won't recognize disc

I've got a Windows Installer MSDN disc that I'm trying to use to install XP with, but my MacBook won't recognize the disc. When I put the disc in, I get the error message
"The disc you inserted is not readable by this computer."
It works fine on my PC, and most discs usually at least pop up on the desktop. What would the problem be?

So you're essentially trying to install the XP operating system on your Mac?
You first need to install Boot Camp or Parallels and partition your drive, allowing for there to be a drive to install windows on.
During that partitioning process, it eventually prompts to insert the installation disc.

My macbook won't start up, it gets stuck on the blue screen. can it be fixed? i suspect a hacking due to a strange phone call earlier which i thought was a scam.

my macbook won't start up, it gets stuck on the blue screen. can it be fixed? i suspect a hacking due to a strange phone call earlier which i thought was a scam.

Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

Windows 7 Production Premium CS4 language pack installation error + solution

Ok. Long story short...(For solution scroll all the way down)
Tried to install ubuntu next to my windows vista. Next day I found myself wondering in store searching for windows 7 because Ubuntu install ruined something somewhere inside my computer and neither one of my OS were not starting at all...
Ok. So I purchased Windows 7 with smile in my face and happiness in my soul! Now it´s clean installed and working and I have to say it is much better than Vista was...
Already installed 3d max 2009 and couple of other old programs and works like charm and softwares are starting fast!
...BUT
Today I tried to install my wonderful CS4 Production Premium package to this computer. All went well all the way to the end report where it said something like "installation error" and then there was few products or files on the list which it was unable to install...(I can post the exact list tomorrow when I try to uninstall and then again install suite the fourth or fifth time in a row.) After error report I was really worried. First I tried to start Photoshop and all I got was error report "some of the application components are missing from the application directory. Please re-install the application." Then I tried Illustrator and the message was "the localized resource files for this application could not be loaded. Please re-install...blah blah..." When I try to open Onlocation I get windows error "Adobe Onlocation has stopped working." Bridge and Media Encoder are working! But when tried to start After Effects, Premiere and Soundbooth it just opened the serial key window. When I write the serial from my dvd-box backlabel it gives me the nice big red X and says that my serial is not valid. But my serial was really valid just a while ago when I started to install these softwares! Oh please NO!
Ok. So...Questions shortly:
How to get my Production Premium installation work in Windows 7 and get back to work?
How to de-activate my softwares after computer breakdown or user stupidity leading to computer breakdown so I can use my softwares again?
EDIT:
Well...This is what I got from the error report:
Adobe After Effects CS4 LangPack (en_GB)
Error:
Error 2.
Adobe Encore CS4 LangPack (en_GB)
Error:
Error 2.
Adobe Flash CS4 Extension - Flash Lite LangPack Common
Error:
Error 2.
Adobe Flash CS4 Payload LangPack (en_GB)
Error:
Error 2.
Adobe Illustrator CS4 LangPack (en_GB)
Error:
Error 2.
Adobe OnLocation CS4 LangPack (en_GB)
Error:
Error 2.
Adobe Photoshop CS4 International English Language Pack
Error:
Error 2.
Adobe Photoshop CS4 International English Language Pack_x64
Error:
Error 2.
Adobe Premiere Pro CS4 LangPack (en_GB)
Error:
Error 2.
Adobe Soundbooth CS4 LangPack (en_GB)
Error:
Error 2.
LangPack (British) for DeviceCentral
Error:
Error 2.
Tried installing different language but it still won´t work...
Can´t install it in safe mode and installing trough troubleshooters different windows versions won´t work either...
Any ideas anyone?
EDIT:
Tried creating .nrg dvd-images with Nero and installing from harddrive instead of dvd-discs but still no luck. So problem is not in my dvd-drive or discs...
EDIT:
SOLUTION...
Adobe support answered to my question. I was missing a DOCUMENTS folder from my USERS - PUBLIC path and after I created that and un-installed & installed my production premium package, everything worked like it should! You might encounter to this same problem also if your USERS - PUBLIC - DOCUMENTS folder has some security settings on... Just right click the folder, choose security and check full control in permissions and remember to sign in as administrator when you install any software...
Hope this tip is helpful!
Now...Back to work!

WOH, just what I needed.
My problem was, that I have moved my documents to another partition, but the public parts I unfortunaly don't had thinked about. . This was 'the solution'! Thank you J_Suhonen!

My macbook won't let me download the new version of itunes and my ipod won't sync without the new version of itunes

My macbook won't let me download the new version of itunes and my ipod won't sync without the new version of itunes. Please help!!!

Are you running Snow Leopard or later?
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s MobileMe service; fees and
           terms apply.

"Windows cannot find the microsoft software license terms" Windows 8.1 Installation Error - Parallels

I'm trying to install Windows 8.1 via Parallels on my Macbook Pro.
I create a new VM and use the .ISO file and get the error: "Windows cannot find the microsoft software license terms. Make sure the installation sources are valid and restart the installation."
I found this question was answered here: http://social.technet.microsoft.com/Forums/windows/en-US/b1021d66-9774-4b5b-b50b-ad860c5ecc89/windows-8-enterprise-rtm-installation-error?forum=w8itproinstall
However, following the steps of the solution did not work for me. I created a blank VM and chose Windows 8.1. After this, it asks me to insert the installation disc. I cannot figure out how to use the .ISO as the source at this point. I tried copying and
pasting the path to the file and dragging the file to the VM, but no luck.
If there is a way I can install this without this error message or by somehow getting the path to the .ISO that'd be perfect.

Hi,
According to your description, I would like to confirm if you have unchecked the Express installation box.
Be sure to uncheck 'Express Installation' when installing, otherwise Windows setup will fail with an error "cannot find license terms" and get stuck in a reboot cycle.
I suggest you refer to the following link to use Parallels Desktop to install Windows 8.1.
Using Parallels Desktop to install Windows and the dev tools on your Mac:
http://msdn.microsoft.com/en-us/library/windows/apps/jj945424.aspx
Regards,
Kelvin hsu
TechNet Community Support

10.5.3 Installation error, macbook won't log on

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