10.5.4 install hangs at "Running Installer Script"

OK, my 10.5.4 server install isn't going so well. It's been sitting for over a half hour at "Running Installer Script"
And of course, I stupidly closed my ssh shell and now I can't open a new one (as the install disables ssh access)
Any suggestions (short of "just reboot") ?

I rebooted. Sad, but couldn't wait any longer.
Redid the install via commandline software update, watching install.log as it went, with no issues this time.
No idea what it was, but it's fine now....

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Xcode Installation Hangs on "Running Installer Scripts"

Hi, I'm trying to install Xcode to take advantage of their gcc and make files. However, no matter what I do, Xcode installation hangs on "Running Installer Scripts". Searching on Google did not give me any help. I can't quit the process either. Here's a screen shot:
http://lh4.ggpht.com/_id4E4GFQud0/SfvsNwDdDaI/AAAAAAAACnI/23tE3vWw3vk/Snapshot%2 02009-05-02%2001-44-41.png
Could you please advice on what can possibly go wrong?
I'm running OS 10.5.6, and installing Xcode directly from the Mac OS X Disc 1 CD. In the CD document, it says Xcode Developer Tools 3.0 for Mac OS 10.5.
Thanks!

Thanks for the details of what you've tried. Every detail you can remember increases the chance that someone can spot the problem.
My read is that you've documented beyond much doubt that a clean install is what you need. Restoring your system was a good try, but I don't think that would change much outside of the /system folder. Even if we think it did, the evidence you provided tells me that some files from the first Xcode installation remain. I would be looking for files created on that date and checking perms in places like the root directory, /tmp, /usr/share/sandbox, etc. I would also advise renaming /Developer as written in the +Book of the Dead+. I didn't invent that instruction; it was distilled from dozens of case histories in this forum.
You might also try one of the 3rd party tools that's out there for cleaning Macs. I've never tried any of them though, so can't make a recommendation.
Oh... erm... You did restart your Mac at some point since the problems started, right?
Re installing only gcc, have you been to the Developer Tools page at the connect.apple.com site? Select Downloads on the home page, and in the next page select Developer Tools from the lower right panel. I found 2 downloads that appear to be full gcc installers: Xcode Legacy Tools and GCC 4.2 Developer Preview 1. The other gcc downloads seem to be updates. I might try gcc 3.1 in the legacy tools. It's probably all you need, and if not you'd be good to go for an update.
Of course, you could always download directly from the gnu site, just you might need to be a rocket scientist to install one of those packages. I'm guessing it would be a learning experience. There's also something to be said for using a 3rd party installer, since it probably wouldn't be affected by whatever is stopping the Apple installer(s).
Sure hope some small part of the above turns out to be useful. But in any case, please let us know how you resolve the problem.

10.5.4 won't install-hangs on Configuring Installation

10.5.4 won't install-hangs on Configuring Installation and I have to force quit the installer. I've tried to wait it out for over an hour, but the progress bar never moves. This is with the Combo Updater. I've also tried using Software Update, but the progress bar for checking for new software stops about 3/4 of the way, and hangs forever. Any advice? Thanks.

Welcome to Apple Discussions.
Unfortunately such problems do occur for some people, not necessarily through any fault on the part of the user. Interruption of an update can cause problems for which there are solutions.
Which update was it?
Go to the Apple icon and select Software Update and see what it recommends if anything. Don't actually instal, rather just quit SU and let us know what the result is.
Secondly, open Disk Utility from the Utilities folder in the Applications folder. Select your hard drive in the LH column then Repair permissions from the lower part on the RH side of the window. It will take about 10mins to complete its task. If there is a list of permissions finishing with a message permissions repaired rerun this to make sure there are no more. See whether the odd behaviour continues.
If it does, insert the original installation dvd and restart holding the C key until the Select your language window appears. Do this & on the next window Select Disk Utility from the Tools menu. Again select your hard drive but this time choose Repair Disk. If there are repairs indicated and they are completed rerun this too to check that no more are needed. When this is finished rerun Repair permissions as well if there were any repairs carried out. Restart the computer normally and see how it all goes.
Neville

Re-Install freeze @ Running Installer Script

I am trying to do a fresh install f my iBook G4. The computer seems to freeze at Running Installer Script. I have left it on overnight and it has remained the same. Any help on this issue would be much appreciated.
*When I say freeze I just mean that the blue bar is not moving and the computer seems to be idling. You are able to use the pointer.
Thanks
John

Backups have to be done frequently to be of a great deal of use. I learned the hard way when my hard drive went belly-up last September, and my last cloned backup was in April. I lost a great deal of work.
https://discussions.apple.com/docs/DOC-2276
Were you attempting to completely erase the hard drive and reinstall the OS? Or were you doing an Archive and Install (which preserves data)?

Install Failed: The following install step failed: run preflight script

I'm trying to reinstall Photoshop CS2 on an intel iMac, OS 10.5.5. I ran the install program, after a few seconds I get the following error message:   "Install Failed: The following install step failed: run preflight script for Adobe Photoshop CS2. Contact the software manufacturer for assistance." (I did contact adobe, but they no longer support CS2) Originally, I had installed PS CS2 when I was using OS 10.4.X, then I upgraded to 10.5.x. PS CS2 was working fine on my system. Then I accidentally deleted the program, now I'm having trouble reinstalling. I'd appreciate any help that you can give me.

I encountered the exact same problem - I had upgraded to CS2 from a previous version of Photoshop, back
when I was using OSX 10.3.9. Later, I upgraded my OS from 10.3.9, to Leopard (10.5.8.)
CS2 always ran flawlessly, through all those systems.
Then I had occasion to reformat my HD and reinstall Leopard 10.5.8.
That's when the CS2 installer failed, with the same message mentioned above.
When I called in, they basically said, buzz off....we won't help you.
First, this shows that their software is flawed.
They managed to allow this problem to occur due to inept programming.
Now they are either incapable, or unwilling, to write a programming fix for this problem.
It reeks olf ineptitude, plus colossal, inexcusable arrogance and disrespect for their customer base.
Just my humble opinion of course...and I've been a Photoshop user since 1990.

Install step failed: run preinstall script for DeveloperTools

During install of option install, I received the install failed for DeveloperTools. I am juts starting to use a mac for development and was trying to install all the development tools. How can I get this install successfully?
Full Log entry follows:
Oct 31 23:34:33 Macintosh Installer[1534]: DeveloperTools Installation Log
Oct 31 23:34:33 Macintosh Installer[1534]: Opened from: /Volumes/Mac OS X Install DVD/Optional Installs/Xcode Tools/Packages/DeveloperTools.pkg
Oct 31 23:34:36 Macintosh Installer[1534]: fileURLForURL = x-disc://Mac%20OS%20X%20Install%20DVD/Optional%20Installs/Xcode%20Tools/Package s/DeveloperTools.pkg
Oct 31 23:34:36 Macintosh Installer[1534]: fileURLForURL = file://localhost/Volumes/Mac%20OS%20X%20Install%20DVD/Optional%20Installs/Xcode% 20Tools/Packages/DeveloperTools.pkg
Oct 31 23:34:49 Macintosh Installer[1534]: Install: "DeveloperTools"
Oct 31 23:34:49 Macintosh Installer[1534]: DeveloperTools.pkg : com.apple.pkg.DeveloperToolsLeo : 4.0.0.9000000000.1.1192168948
Oct 31 23:34:49 Macintosh Installer[1534]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Mac%20OS%20X%20Install%20DVD/Optional%20Installs/Xcode% 20Tools/Packages/DeveloperTools.pkg
Oct 31 23:34:50 Macintosh Installer[1534]: Create temporary directory "/private/tmp/DeveloperTools.pkg.1534N7IixP"
Oct 31 23:34:50 Macintosh Installer[1534]: Processing DeveloperTools:
Oct 31 23:34:50 Macintosh Installer[1534]: It took 0.60 seconds to create the install plan for DeveloperTools.
Oct 31 23:34:50 Macintosh Installer[1534]: run preinstall script for DeveloperTools
Oct 31 23:34:51 Macintosh Installer[1534]: Install failed: The following install step failed: run preinstall script for DeveloperTools. Contact the software manufacturer for assistance.
Oct 31 23:34:51 Macintosh Installer[1534]: 'Install Failed' UI displayed message:'The following install step failed: run preinstall script for DeveloperTools. Contact the software manufacturer for assistance.'.

"Create the folder "Developer" on your hard-disk."
I already had the Developer folder at the top level of the disk. What did work for me was to not let the install location default, but to actively select the Developer folder. (You may have to modify some permissions for this.) The install was a success and I've confirmed the tools are working.
Good luck!
Mark

I keep getting this message when wanting to download latest itunes software update :The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance. what can i do to download?

The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance. what can i do to download software when the above message keeps popping up...not allowing me to download

I had the same problem this weekend. The iphone 4s needed Itunes10.5 to sync to her Asus Windows 7 Laptop. When I tried to download from the Apple website I got the error that the windows installer was missings files or something like that. I uninstalled itunes and tried again but that didn't work. Then I redownloaded itunes 10.3 just to have a working version in case I gave up. Then I found site that suggested I update Windows by going through the start menu and while doing that I found an update Apple itunes file.
Goto Start and type Widows Update in the seach window. Click on check for updates (I already was current with all updates but I suggest you download the updates if there are some available.
Goto start and this time just type update in the search window. Look for the Apple itunes update link and click on it. It found there were updates for itunes 10.5, Quick time, Safari, and Icloud. I checked all the updates except for Safari, since we don't use it (yet).
The install started then seemed to stall at one spot for ~3min but then completed successfully. I open itunes and had her synced with Outlook Contact, Email, Calender, and Notes in 5 minutes. I did already configure Outlook by going to tools and Trust Center.
I hope this works.

Error Message: "Install Step Failed:run postflight script for Plugin" When Flash Player 11.7 instal

Don't See Question/Problem w/Flash Player Installation. Error w/11.7.700.260 Installation had errors (dialogue box) The following install step failed: run postflight script for Plugin.Contact the Software Manufacturer for Assistance. Please Note: I have read all Adobe Links related to installing Flash Player and uninstalling previous version 10.3 for MAC OS 10.5. So I have MAC OS 10.5.8 w/Firefox Browser 16.0.1 and disabled anti-viral software. Uninstalled previous version of Flash Player 10.3. Confirmed uninstallation. Downloaded Flash Player 11.7.700.260 instead of 10.3.183.90 due to Adobe stated information re:replacement of 10.3 versions with 11.7 extended support. Installation of 84% occurs then the Error Message: Installation had errors (dialogue box) The following install step failed: run postflight script for Plugin.Contact the Software Manufacturer for Assistance. Please help to resolve this issue as no flash player is currently on my MAC. Thank you so much.

Hi Mike,
First of all, thank you so much for responding and sorry I forgot to mention my CPU; fortunately I **DO** have the 2.6 GHz Intel Core 2 Duo Processor so I could upgrade to Mac OS X Snow Leopard. Two Questions:
1. Do you know whether Snow Leopard sold by Apple is an upgrade or "clean install?" If it's not a clean install, do you know (off-hand) if there are any upgrade issues? I'm very partiall to a clean install.
2. Why does Adobe state (for updating Flash Player 10.3 when Adobe knows that [most likely] the 10.3 versions run on Mac OS 10.5.x? See statement and link below...
Kindest thoughts - Karolynn_1
http://blogs.adobe.com/flashplayer/2013/05/extended-support-release-updated-to-flash-playe r-11-7.html
We’re happy to announce that we are updating the version of our extended support release to Flash Player 11.7 on Mac and Windows. Flash Player 11.7 will replace version 10.3 as the extended support version beginning July 9, 2013.
In order to continue receiving security updates, an upgrade to either Flash Player 11.7, or the standard Flash Player 11.8 release is required.
Flash Player 11.7 provides exciting new features, including Actionscript concurrency, webcam support for StageVideo and more. It also enables Protected Mode for FireFox on Windows, a sophisticated security-in-depth feature. With Protected Mode, Flash Player runs as restricted process, making it more difficult for attackers to build working exploits. Click here to learn more.
Flash Player 11.7 leverages hardware acceleration for audio, video and rendering to increase performance and lower CPU usage.
To ensure the smoothest possible transition, we encourage IT organizations deploying Flash Player 11.7 in managed environments to thoroughly test audio and video playback for critical use-cases using the latest available version before deploying this release widely. When hardware-related playback and stability problems do arise, updating to the latest hardware drivers frequently resolves these issues.As a secondary workaround, the Flash Player Administrator’s Guide details mechanisms for disabling hardware and audio acceleration via mms.cfg.
We have been hard at work to make Flash Player better than ever, and we look forward to continuing to serve you with a great web experience.

Stuck on "Running Installer Scripts"

Hey Guys, I am trying to install Xcode on my Mac but everytime I trie to install is gets stuck on "running installer scripts". How can I fix this?
Thanks

You should start using the iPhone Dev forums instead.
That said....
Always make sure these four applications are closed, not running, shut down, quit:
- Xcode
- Simulator
- Interface Builder
- iTunes
...no exceptions.

Cant upgrade itunesThe following install step failed: run preupgrade script

The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance

Try clicking on the Apple icon, upper left corner and going to "Forced Quit"
Click in iTunes and then do a Forced Quit.
Try install again. That worked for me.
Gary from Sandy

When I try to install an iTunes upgrade I get this message: The following install step failed: run preupgrade script for AppleMobileDevice Support.

When I try to install upgrades for itunes on my Mac, I get the following message: The following install step failed: run preupgrade script for AppleMobileDevice Support. When this happened before I trashed itunes and started over, but I don't want to have to do that everytime i install an upgrade.

C,
I ran into the same issue. Make sure your apple device in disconnected from the computer. It interrupts the itunes download. Disconnect and make sure itunes is closed, then try installing again. Remember that even though you close of itunes, it is often still running in the background. To make sure it's closed, click and hold the mouse on the itunes icon and select quit from the drop down menu. Then try installing the updated itunes.
Hope that helps.
SoEreal

The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance.

Just upgraded software. When system prompts to update itunes and in the middle of the system's attempt to complete the upgrade, the message, "The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance" appears.
I don't understand what "preupgrade" needs to be done.
Anyone else experience this?
Suggestions?

-= Pre Upgrade Script Error with iTunes =-
Do a general web search and you will discover there are many answers, none definitive.
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier - http://support.apple.com/kb/ht1747
scarier:
https://discussions.apple.com/message/10464515#10464515

The following install step failed: run preupgrade script for AirPortUtility. I have been getting this error whenever I try to do a software update on anything.

Each time I try to run a software update... I am getting these error messages so I am never able to upate.
The following install step failed: run preupgrade script for AirPortUtility

=Pre Upgrade Script Error with iTunes=
Do a general web search and you will discover there are many answers, none definitive.
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier - http://support.apple.com/kb/ht1747
scarier:
https://discussions.apple.com/message/10464515#10464515

I can't install Komplete Elements. I got the message Install Failed. The following install step failed: Run postflight script Kontakt 5 Content.

When I tried to install the free copy of Komplete Elements that came with my Komplete Audio 6 Interface I got the message : Install failed. The following install step failed :Run postflight script 5 Content. I was able to insall the Audio 6 drivers but didn't choose to load Traktor or Cubase LE because I use Garageband.
I have a Macbook. Running version 10.5.8. GHz Intel Core 2 Duo.
I tried the url their tech support sent me but that didn't work either.
If this is not the right forum please redirect me.

Thanks for answering. The weird part is that I was able to install Audio 6 and record my bass but Elelements won't install at all. When I orginally ordered it the site said that Elements would run on 10.5.8 but I guess you're right. I am going to have someone check it out later today. I'll let you know what happens. If you only want the Audio 6 Interface they sell it for $229 at Music123. I shouldn't complain because Elelements was free but the more I looked into it the more I became interested.. Another strange thing is that I told Komplete tech support I had 10.5.8 and they never told me it wouldn't work.

Error installing iLife 09 - "run preflight script for Registration"

Hi,
I am trying to install iLife 09 and am getting the error above (run preflight script for registration) and cant figure out how to fix it. I have run a permissions repair, rebooted and it just doesnt want to let me install. My Install.app is present in /System/Library/CoreServices/Installer.app and have installed all the latest updates for 10.5
Any ideas?
Thanks
Ian
Edit: I see this could be in the wrong forum - my apologies - please move to the correct forum.
Message was edited by: BarnRacoon

I'm having the same problem. I cannot instal Ilife on my new Imac.
I first tried to install all programs together via the installation guide. but it kept crashing without any reason.
after that I tried to install each program seperately via the customized installation guide but again the installation guide crashed.
for each program the following messages appeared:
run preflight script for iphoto, Imovie etc.
So what can I do about this. The warning message said I had to contact the manufacturer.
Thanks

10.5.4 install hangs at "Running Installer Script"

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