10.5.7 Update Possible Fix for Mail and Safari crash
Hi all,
I'm far from a computer whiz, but I've had both my MBP and my MacMini go kaput within 12 hours of each other from what had to be 10.5.7 update. I did the software update install on both without backup :0(
Anyhoo, I was experiencing same problems as many on the boards. Mail would crash, Safari would crash, etc. Spent three hours and two minutes on phone with Apple Care. Not overly helpful but they tried.
Ended up creating a new user and migrating data. Took the better part of a day. I do not recommend! Downloading whole installer kind of daunting as I am in Saudi Arabia where internet can be...sketchy...
I found this post below here and it fixed everything on my Mini. I'm not guaranteeing anything, but it sure helped me. You may want to try it if everything else is not working...
Props to rwtroxel!
Posts: 2
Registered: 6/26/09
Re: Mail 3.6 crash
Posted: Jun 26, 2009 12:22 PM
I think I figured it out. Deleted "Internet Plug-Ins/JavaPluginCocoa.bundle" and everything now works.
Problems arising right after installing a system update are usually the result of the problem already being there, or some filesystem corruption that should have been fixed first, or not having installed the update properly (e.g. applications running while installing it), or having ignored Apple’s “Important: Please read before installing” warnings, etc.
Quit all the applications and verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, if you’ve installed Safari 3 Beta, uninstall that first, then reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, unless this is the version of Mac OS X that came with the computer:
About the Mac OS X 10.4.10 Combo Update
Mac OS X 10.4.10 Combo Update for PowerPC
Mac OS X 10.4.10 Combo Update for Intel
After installing the Combo Update, the computer may restart twice and the first restart may take several minutes. This is normal.
If you installed the latest Security Update, you may need to reinstall that as well:
Security Update 2007-006 (Universal)
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk and back up before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.
BTW, please update the Operating System field on your My Settings’s profile (and click Save), so that the version of Mac OS X you’re running now automatically appears in all your posts and not just in some of them.
Similar Messages
-
Mail and Safari Crash after Full Restore with Time Machine
I did a complete restore with time Machine. I opened Mail and it did it's thing importing all the mail and creating it's new index and folders. Now Mail and Safari will not work. They crash every time I open them.
They were working fine, the only reason I did the restore was I inadvertently formated my hard drive while trying to install boot camp.
Anyone have any idea what to do?
MarioI have exactly the same problem as iGin. All other programs appear to be behaving normally, just Apple Mail and Safari crash immediately after starting them up - very annoying!
-
Mail and safari crash after update to 10.4.10
I have recently installed the update to Tiger (OSX 10.4.10) and ever since I have installed the update I have a problem with both Mail and Safari. In Safari the browser just closes (no dialog pops up, it's as if I'd just quit it). This doesn't have a particular point when it closes, it could be after as little as 5 seconds, or as much as an hour or so.
Safari does something similar however it is only when I click "New" or Forward/Reply, to create a new email, it just closes. It recieves and opens emails normally.
I don't know what I can do, so far I've had no luck finding anyone else with this problem. However I need my email for work, so it's getting quite a problem.
As a note using Fire-Fox I don't have any problems with programs closing, it is only these two programs.Problems arising right after installing a system update are usually the result of the problem already being there, or some filesystem corruption that should have been fixed first, or not having installed the update properly (e.g. applications running while installing it), or having ignored Apple’s “Important: Please read before installing” warnings, etc.
Quit all the applications and verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, if you’ve installed Safari 3 Beta, uninstall that first, then reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, unless this is the version of Mac OS X that came with the computer:
About the Mac OS X 10.4.10 Combo Update
Mac OS X 10.4.10 Combo Update for PowerPC
Mac OS X 10.4.10 Combo Update for Intel
After installing the Combo Update, the computer may restart twice and the first restart may take several minutes. This is normal.
If you installed the latest Security Update, you may need to reinstall that as well:
Security Update 2007-006 (Universal)
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk and back up before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.
BTW, please update the Operating System field on your My Settings’s profile (and click Save), so that the version of Mac OS X you’re running now automatically appears in all your posts and not just in some of them. -
Not until I moved to 10.5.2 have I had so many crashes and lock ups. It's as if I'm working on a PC. The problem seems to be when I'm working in mail and Safari. I know there is no solution to this problem but I thought I should post my frustration. I've switched my browser to FireFox and will see if that helps. I will also try and find a different mail client other than Mail.
Hi, Patrick.
1. You wrote: "I've long had a problem with my computer going to sleep via Energy Saver automatically - it doesn't, the screen goes dark but the hard drive continues to run. So whenever I do want the computer to go to sleep, I have to do it manually."I presume the slider for Computer sleep is not set to Never?
Check these Console logs for clues. Look for large blocks of rapidly-repeating messages being written to the logs cited in that link. This indicates a process is logging excessively, preventing sleep. Known causes of this include software distributed with Canon scanners and HP All-In-One Printer-Fax-Copier devices.
If you find large blocks of rapidly-repeating messages, post a small sample for analysis.
2. You wrote: "Shortly after upgrading to 10.4.5, every time I woke my machine from sleep the application Mail would crash, and I'd get the Report to Apple dialog box. I upgraded to 10.4.6, and now it happens with Safari and Mail - every time. Any suggestions?"Tow thoughts here:1. As a general check, run the procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified.
2. See my "Multiple applications quit unexpectedly or fail to launch" FAQ for advice on troubleshooting this issue.Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link. -
Mail and safari crashes and don't open
mail and safari crash
Hey petershohdy,
First, try force closing the two apps if they're running in the background:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
from: iOS: Force an app to close
http://support.apple.com/kb/HT5137
And if that doesn't help, I would reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
from: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
And if that doesn't resolve the issue then I would backup the device to iTunes and restore it. Just be cautious and back up first, since restoring deletes all content and settings:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Welcome to Apple Support Communities!
Have a great day,
Delgadoh -
Hi all
A couple of days ago, my Mail and Safari suddenly started to crash when I try to start them.
The programs don't even start, I immediately get an error because of something with the JavaScriptCore plugin.
I am no informatician, so I don't understand at all what the repport says. I'll post it under here (this is the one I get when I try to start my Mail)
MANY thanks in advance!
Cheers
Process: Mail [3308]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 7.2 (1874)
Build Info: Mail-1874000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [142]
Responsible: Mail [3308]
User ID: 501
PlugIn Path: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
PlugIn Identifier: com.apple.JavaScriptCore
PlugIn Version: 9537 (9537.75.12)
Date/Time: 2014-04-29 16:14:37.985 +0200
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: 1A98D63E-08CA-0816-0FB8-86390486E722
Sleep/Wake UUID: 25754648-14BC-46CE-B7F5-2051D8068CDD
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (Code Signature Invalid)
Exception Codes: 0x0000000000000032, 0x00007fff73915020
VM Regions Near 0x7fff73915020:
__DATA 00007fff738c4000-00007fff738da000 [ 88K] rw-/rwx SM=COW /System/Library/PrivateFrameworks/WhitePages.framework/Versions/A/WhitePages
--> __DATA 00007fff738da000-00007fff73918000 [ 248K] rw-/rwx SM=COW /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
__DATA 00007fff73918000-00007fff73919000 [ 4K] rw-/rwx SM=COW /usr/lib/system/libkeymgr.dylib
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.JavaScriptCore 0x00007fff8e620b81 ***::TCMalloc_PageHeap::init() + 385
1 com.apple.JavaScriptCore 0x00007fff8e6201ee ***::TCMalloc_ThreadCache::InitModule() + 590
2 com.apple.JavaScriptCore 0x00007fff8e61f813 ***::fastMalloc(unsigned long) + 51
3 com.apple.JavaScriptCore 0x00007fff8e61f792 ***::StringImpl::empty() + 34
4 com.apple.JavaScriptCore 0x00007fff8e61f5f6 ***::initializeThreading() + 54
5 com.apple.JavaScriptCore 0x00007fff8e61f52e JSC::initializeThreadingOnce() + 14
6 libsystem_pthread.dylib 0x00007fff8453c8d6 __pthread_once_handler + 65
7 libsystem_platform.dylib 0x00007fff833d4156 _os_once + 73
8 libsystem_pthread.dylib 0x00007fff8453c875 pthread_once + 57
9 com.apple.WebKit 0x00007fff850f1729 +[WebCache initialize] + 9
10 libobjc.A.dylib 0x00007fff87358371 _class_initialize + 645
11 libobjc.A.dylib 0x00007fff87364254 lookUpImpOrForward + 170
12 libobjc.A.dylib 0x00007fff87357169 objc_msgSend + 233
13 com.apple.mail 0x000000010dcd6355 0x10dcce000 + 33621
14 com.apple.mail 0x000000010dcd200c 0x10dcce000 + 16396
15 com.apple.CoreFoundation 0x00007fff8caffe0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
16 com.apple.CoreFoundation 0x00007fff8c9f38dd _CFXNotificationPost + 2893
17 com.apple.Foundation 0x00007fff8a41c7ba -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
18 com.apple.AppKit 0x00007fff83938cf9 -[NSApplication _postDidFinishNotification] + 289
19 com.apple.AppKit 0x00007fff83938a2c -[NSApplication _sendFinishLaunchingNotification] + 195
20 com.apple.AppKit 0x00007fff83935916 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 570
21 com.apple.AppKit 0x00007fff8393536b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
22 com.apple.Foundation 0x00007fff8a43af0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
23 com.apple.Foundation 0x00007fff8a43ad7d _NSAppleEventManagerGenericHandler + 106
24 com.apple.AE 0x00007fff8ebf2e1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
25 com.apple.AE 0x00007fff8ebf2c32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
26 com.apple.AE 0x00007fff8ebf2b36 aeProcessAppleEvent + 315
27 com.apple.HIToolbox 0x00007fff8966f161 AEProcessAppleEvent + 56
28 com.apple.AppKit 0x00007fff83931246 _DPSNextEvent + 1026
29 com.apple.AppKit 0x00007fff83930a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
30 com.apple.AppKit 0x00007fff83924b2c -[NSApplication run] + 553
31 com.apple.AppKit 0x00007fff8390f913 NSApplicationMain + 940
32 libdyld.dylib 0x00007fff8ce5b5fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d804662 kevent64 + 10
1 libdispatch.dylib 0x00007fff825aa43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff825aa152 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: NSOperationQueue 0x60000003d5a0
0 com.apple.CoreFoundation 0x00007fff8ca46a3b CFStringGetFastestEncoding + 43
1 com.apple.CoreFoundation 0x00007fff8ca5761a CFStringGetMaximumSizeOfFileSystemRepresentation + 26
2 com.apple.Foundation 0x00007fff8a43d66e -[NSFileManager fileSystemRepresentationWithPath:] + 121
3 com.apple.Mail.framework 0x00007fff81c8dea5 -[NSString(MailFrameworkAdditions) fileSystemString] + 51
4 com.apple.Mail.framework 0x00007fff81c4371f -[MFMailbox childWithName:] + 231
5 com.apple.Mail.framework 0x00007fff81c3687c __64-[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:]_block_invoke + 201
6 com.apple.CoreFoundation 0x00007fff8ca653a9 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 137
7 com.apple.CoreFoundation 0x00007fff8ca64b4f -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 319
8 com.apple.Mail.framework 0x00007fff81c36629 -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 944
9 com.apple.Mail.framework 0x00007fff81c3d81f -[MFMailAccount(Internal) _specialMailboxWithType:create:] + 111
10 com.apple.Mail.framework 0x00007fff81c2efcf +[MFMailAccount _specialMailboxesUsingSelector:] + 248
11 com.apple.Mail.framework 0x00007fff81beb4f7 MFExcludedMailboxes + 158
12 com.apple.Mail.framework 0x00007fff81beb5e5 +[MFLibrary createAllMailboxesSpotlightQueryWithQueryString:attributes:forUnreadCount:withM ailboxExclusions:includeWhereFromsCriterion:] + 72
13 com.apple.Mail.framework 0x00007fff81cb233c -[MFSmartMailboxUnreadCountManager _updateSmartMailboxUnreadCountUsingSpotlight:useTotalCount:] + 501
14 com.apple.Mail.framework 0x00007fff81cb31da __91-[MFSmartMailboxUnreadCountManager updateMailboxesUnreadCountUsingSpotlight:useTotalCount:]_block_invoke + 158
15 com.apple.Foundation 0x00007fff8a4420b5 -[NSBlockOperation main] + 75
16 com.apple.Foundation 0x00007fff8a4218a1 -[__NSOperationInternal _start:] + 631
17 com.apple.Foundation 0x00007fff8a42154b __NSOQSchedule_f + 64
18 libdispatch.dylib 0x00007fff825a82ad _dispatch_client_callout + 8
19 libdispatch.dylib 0x00007fff825ac7ff _dispatch_async_redirect_invoke + 154
20 libdispatch.dylib 0x00007fff825a82ad _dispatch_client_callout + 8
21 libdispatch.dylib 0x00007fff825aa09e _dispatch_root_queue_drain + 326
22 libdispatch.dylib 0x00007fff825ab193 _dispatch_worker_thread2 + 40
23 libsystem_pthread.dylib 0x00007fff8453cef8 _pthread_wqthread + 314
24 libsystem_pthread.dylib 0x00007fff8453ffb9 start_wqthread + 13
Thread 3:: Dispatch queue: NSOperationQueue 0x600000035a00
0 libsystem_kernel.dylib 0x00007fff8d7ffa56 semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff825aca15 _dispatch_semaphore_wait_slow + 206
2 com.apple.Foundation 0x00007fff8a442691 -[NSFileManager URLForUbiquityContainerIdentifier:] + 334
3 com.apple.Mail.framework 0x00007fff81ccb2df -[MFSyncedFile _setCloudURL] + 113
4 com.apple.Mail.framework 0x00007fff81ccbb23 __38-[MFSyncedFile _handleIdentityChange:]_block_invoke + 176
5 com.apple.Foundation 0x00007fff8a4420b5 -[NSBlockOperation main] + 75
6 com.apple.Foundation 0x00007fff8a4218a1 -[__NSOperationInternal _start:] + 631
7 com.apple.Foundation 0x00007fff8a42154b __NSOQSchedule_f + 64
8 libdispatch.dylib 0x00007fff825a82ad _dispatch_client_callout + 8
9 libdispatch.dylib 0x00007fff825ac7ff _dispatch_async_redirect_invoke + 154
10 libdispatch.dylib 0x00007fff825a82ad _dispatch_client_callout + 8
11 libdispatch.dylib 0x00007fff825aa09e _dispatch_root_queue_drain + 326
12 libdispatch.dylib 0x00007fff825ab193 _dispatch_worker_thread2 + 40
13 libsystem_pthread.dylib 0x00007fff8453cef8 _pthread_wqthread + 314
14 libsystem_pthread.dylib 0x00007fff8453ffb9 start_wqthread + 13
Thread 4:: Dispatch queue: NSOperationQueue Serial Queue
0 libsystem_kernel.dylib 0x00007fff8d7ffb16 syscall_thread_switch + 10
1 libsystem_platform.dylib 0x00007fff833d3f30 _os_lock_handoff_lock_slow + 79
2 libobjc.A.dylib 0x00007fff8735b96e _objc_rootRetain_slow + 25
3 libobjc.A.dylib 0x00007fff8736f36e -[NSObject retain] + 126
4 com.apple.CoreFoundation 0x00007fff8c9e97c0 +[__NSArrayI __new:::] + 160
5 com.apple.CoreFoundation 0x00007fff8ca1c3e2 -[NSArray initWithArray:range:copyItems:] + 482
6 com.apple.Foundation 0x00007fff8a4513d6 -[NSCompoundPredicate initWithType:subpredicates:] + 121
7 com.apple.Foundation 0x00007fff8a451763 buildORPredicate + 670
8 com.apple.Foundation 0x00007fff8a44d6e2 _qfqp2parse + 1565
9 com.apple.Foundation 0x00007fff8a44cd71 _qfqp2_performParsing + 159
10 com.apple.Foundation 0x00007fff8a44cc66 +[NSPredicate predicateWithFormat:arguments:] + 46
11 com.apple.Foundation 0x00007fff8a44cc20 +[NSPredicate predicateWithFormat:] + 142
12 com.apple.AddressBook.framework 0x00007fff889884e9 +[ABAddressBook(ABMailRecentSearch) initialize_MailRecents] + 378
13 com.apple.AddressBook.framework 0x00007fff88987f74 +[ABAddressBook initialize] + 255
14 libobjc.A.dylib 0x00007fff87358371 _class_initialize + 645
15 libobjc.A.dylib 0x00007fff87364254 lookUpImpOrForward + 170
16 libobjc.A.dylib 0x00007fff87357169 objc_msgSend + 233
17 com.apple.Mail.framework 0x00007fff81cd416a -[MFVIPSendersController _updateLocalWithCloud:refresh:] + 415
18 com.apple.Foundation 0x00007fff8a4420b5 -[NSBlockOperation main] + 75
19 com.apple.Foundation 0x00007fff8a4218a1 -[__NSOperationInternal _start:] + 631
20 com.apple.Foundation 0x00007fff8a42154b __NSOQSchedule_f + 64
21 libdispatch.dylib 0x00007fff825a82ad _dispatch_client_callout + 8
22 libdispatch.dylib 0x00007fff825aa68f _dispatch_queue_drain + 451
23 libdispatch.dylib 0x00007fff825ab9dd _dispatch_queue_invoke + 110
24 libdispatch.dylib 0x00007fff825a9fa3 _dispatch_root_queue_drain + 75
25 libdispatch.dylib 0x00007fff825ab193 _dispatch_worker_thread2 + 40
26 libsystem_pthread.dylib 0x00007fff8453cef8 _pthread_wqthread + 314
27 libsystem_pthread.dylib 0x00007fff8453ffb9 start_wqthread + 13
Thread 5:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8d7ffa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d7fed18 mach_msg + 64
2 libxpc.dylib 0x00007fff8a857acc xpc_pipe_routine + 234
3 libxpc.dylib 0x00007fff8a85dd2b _xpc_domain_extension_request + 316
4 libdispatch.dylib 0x00007fff825a82ad _dispatch_client_callout + 8
5 libdispatch.dylib 0x00007fff825aa09e _dispatch_root_queue_drain + 326
6 libdispatch.dylib 0x00007fff825ab193 _dispatch_worker_thread2 + 40
7 libsystem_pthread.dylib 0x00007fff8453cef8 _pthread_wqthread + 314
8 libsystem_pthread.dylib 0x00007fff8453ffb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8d803e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8453cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8453ffb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8d803e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8453cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8453ffb9 start_wqthread + 13
Thread 8:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8d803a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff81b0fdc0 nanosleep + 200
2 libsystem_c.dylib 0x00007fff81b0fcb2 usleep + 54
3 com.apple.AppKit 0x00007fff83b9521d -[NSUIHeartBeat _heartBeatThread:] + 2132
4 com.apple.Foundation 0x00007fff8a48076b __NSThread__main__ + 1318
5 libsystem_pthread.dylib 0x00007fff8453b899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8453b72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8453ffc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8d803e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8453cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8453ffb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8d803e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8453cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8453ffb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x19dd7b37041fba27 rbx: 0x00007fff73909190 rcx: 0xffffffffffffdde0 rdx: 0x995d04cb887576bd
rdi: 0x00007fff73911130 rsi: 0x00007fff73915010 rbp: 0x00007fff51f307e0 rsp: 0x00007fff51f287a0
r8: 0x0000000035000000 r9: 0x0000000000000000 r10: 0x0000000000001012 r11: 0x00000000219e09f8
r12: 0x00007fff71464420 r13: 0x0000608000002a60 r14: 0x00007fff51f287a8 r15: 0x19dd7b37041fba27
rip: 0x00007fff8e620b81 rfl: 0x0000000000010286 cr2: 0x00007fff73915020
Logical CPU: 2
Error Code: 0x00000006
Trap Number: 14
Binary Images:
0x10dcce000 - 0x10dfbffff com.apple.mail (7.2 - 1874) <9F450371-5F9B-3F84-A38F-BB4CAFC5AA23> /Applications/Mail.app/Contents/MacOS/Mail
0x10fa5f000 - 0x10fa62ffa libCGXType.A.dylib (599.21.1) <0F364FEE-105D-329D-B823-082AA45E6AFD> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x10fa6c000 - 0x10fa74ff3 libCGCMS.A.dylib (599.21.1) <84C6C6F3-AD75-3120-A86F-8AE1005A0ECE> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x10fa7d000 - 0x10faa5ffb libRIP.A.dylib (599.21.1) <994C1D46-A532-3361-8C20-11778DC12040> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x10fbde000 - 0x10fbe0fff apop.so (170.1) <97DD24EE-D5F4-34EB-B521-D7BA883D2606> /usr/lib/sasl2/apop.so
0x10fbe4000 - 0x10fbf4ff7 dhx.so (170.1) <E4299F4A-F42C-397A-A306-58161EFD7686> /usr/lib/sasl2/dhx.so
0x10fc00000 - 0x10fc08fff digestmd5WebDAV.so (170.1) <B11199EC-EF62-3592-AE51-38EBD1B6282F> /usr/lib/sasl2/digestmd5WebDAV.so
0x10fc0d000 - 0x10fc0ffff libanonymous.2.so (170) <D1297C21-A57B-311E-9006-C3FB8689849A> /usr/lib/sasl2/libanonymous.2.so
0x10fc13000 - 0x10fc15fff libcrammd5.2.so (170) <940A42FC-C634-354E-AD74-691CD90A1427> /usr/lib/sasl2/libcrammd5.2.so
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0x7fff8b514000 - 0x7fff8b51eff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8b51f000 - 0x7fff8b5eafff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff8b5f5000 - 0x7fff8b5f7fff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff8b5f8000 - 0x7fff8b630ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8b631000 - 0x7fff8b666ffc com.apple.LDAPFramework (2.4.28 - 194.5) <4ADD0595-25B9-3F09-897E-3FB790AD2C5A> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8b667000 - 0x7fff8b6d1ff7 com.apple.fraIf Safari also crashes in a new or Guest user account, I would reinstall OS X from Recovery.
Backup first, although your files & data should not be affected.
Isolating an issue by using another user account -
Mail and Safari crashes after Security Update 2007-006 and update 10.4.10
I just installed Security Update 2007-006 (Universal) and Mac OS X Update (Intel) 10.4.10 and now neither Mail nor Safari (nor sometimes Microsoft Messanger) will start. They just crash immediately after starting. Safari started working for a short while, but now, again, it won't start either, and Mail has not opened once since installing these two updates without immediately crashing. Does anyone have any idea why that might be so or how I can fix it?
Hi Barry,
Thank you very much for your quick answer. I never installed Safari 3 beta. I ran the repair disk and repair permissions from my install DVD, and did it did find and fix errors. I also deleted com.apple.safari.plist as suggested, but neither Safari nor Mail will open yet without crashing immediately (I've also rebooted since doing so). Additionally, I found a suggestion on another website to try installing "Mac OSX Update Combo 10.4.10"--Software Update installed the non-combo version, whatever that means, but the Combo installer app also crashes when I try to start it. Do you have any other suggestions? What other information can I give that could help? These problems only occurred after my reboot this morning after installing the OSX and security updates. Anyway, thanks for your help.
kris -
Booted in Safe Mode now Mail and Safari crash when I try to open them
I have a problem with InDesign. I booted in Safe Mode in an attempt to reset my system cache. Now when I boot normally the InDesign problem persists and Safari and Mail crash every time I try to open them. When I boot in safe mode Mail, Safari, and InDesign all work wonderfully.
I am running Snow Leopard 10.6.8. Here's the error report:
Process: Mail [233]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 4.6 (1085)
Build Info: Mail-10850000~1
Code Type: X86-64 (Native)
Parent Process: launchd [126]
Date/Time: 2013-04-30 19:16:28.655 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 13946459 sec
Crashes Since Last Report: 676
Per-App Interval Since Last Report: 4018594 sec
Per-App Crashes Since Last Report: 19
Anonymous UUID: 6EE64C35-7F24-4FA0-B301-EA0BE68C82D5
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Crashed Thread: 6
Application Specific Information:
-[MailApp _restoreMessagesFromDefaults]
Thread 0: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x0000000101fc67c3 __CFBasicHashRehash + 531
1 com.apple.Foundation 0x0000000102261b1b -[NSKeyedUnarchiver initForReadingWithData:] + 1662
2 com.apple.AppKit 0x0000000102d62a23 loadNib + 116
3 com.apple.AppKit 0x0000000102d621a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
4 com.apple.mail 0x0000000100008f77 0x100000000 + 36727
5 com.apple.mail 0x0000000100008de8 0x100000000 + 36328
6 com.apple.mail 0x000000010000876b 0x100000000 + 34667
7 com.apple.mail 0x00000001000073b5 0x100000000 + 29621
8 com.apple.mail 0x0000000100004079 0x100000000 + 16505
9 com.apple.Foundation 0x0000000102266ad5 _nsnote_callback + 167
10 com.apple.CoreFoundation 0x000000010201bfd0 __CFXNotificationPost + 1008
11 com.apple.CoreFoundation 0x0000000102008548 _CFXNotificationPostNotification + 200
12 com.apple.Foundation 0x000000010225da36 -[NSNotificationCenter postNotificationName:object:userInfo:] + 101
13 com.apple.mail 0x000000010000251d 0x100000000 + 9501
14 com.apple.AppKit 0x0000000102dd144a -[NSApplication _postDidFinishNotification] + 100
15 com.apple.AppKit 0x0000000102dd137f -[NSApplication _sendFinishLaunchingNotification] + 66
16 com.apple.AppKit 0x0000000102e9c35d -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 219
17 com.apple.AppKit 0x0000000102e9bfd9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
18 com.apple.Foundation 0x00000001022950d6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
19 com.apple.Foundation 0x0000000102294f06 _NSAppleEventManagerGenericHandler + 114
20 com.apple.AE 0x0000000104ce932b aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
21 com.apple.AE 0x0000000104ce9224 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
22 com.apple.AE 0x0000000104ce912b aeProcessAppleEvent + 210
23 com.apple.HIToolbox 0x00000001051f6619 AEProcessAppleEvent + 48
24 com.apple.AppKit 0x0000000102da1095 _DPSNextEvent + 1191
25 com.apple.AppKit 0x0000000102da0801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
26 com.apple.AppKit 0x0000000102d6668f -[NSApplication run] + 395
27 com.apple.AppKit 0x0000000102d5f3b0 NSApplicationMain + 364
28 com.apple.mail 0x000000010000205c 0x100000000 + 8284
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x0000000101cbcc0a kevent + 10
1 libSystem.B.dylib 0x0000000101cbeadd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x0000000101cbe7b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x0000000101cbe2de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x0000000101cbdc08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x0000000101cbdaa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x0000000101cbda2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x0000000101cbde3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x0000000101cbdaa5 start_wqthread + 13
Thread 3: Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x0000000101cdea6a __semwait_signal + 10
1 libSystem.B.dylib 0x0000000101ce2881 _pthread_cond_wait + 1286
2 com.apple.Foundation 0x0000000102290a7a -[NSCondition wait] + 277
3 com.apple.Foundation 0x000000010227dcf3 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 916
4 com.apple.Foundation 0x0000000102290dd0 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 143
5 com.apple.MessageFramework 0x0000000100f0de6b -[NSObject(MainThreadMessaging) performSelectorOnMainThread:waitUntilDone:result:args:] + 646
6 com.apple.mail 0x000000010020653e 0x100000000 + 2123070
7 com.apple.mail 0x000000010000840f 0x100000000 + 33807
8 com.apple.mail 0x00000001000080a2 0x100000000 + 32930
9 com.apple.CoreFoundation 0x000000010204993c __invoking___ + 140
10 com.apple.CoreFoundation 0x000000010204980d -[NSInvocation invoke] + 141
11 com.apple.MessageFramework 0x0000000100ef1d0d -[MonitoredInvocation invoke] + 214
12 com.apple.MessageFramework 0x0000000100ed8d13 -[ThrowingInvocationOperation main] + 31
13 com.apple.MessageFramework 0x0000000100ed8653 -[_MFInvocationOperation main] + 275
14 com.apple.Foundation 0x000000010228fdd0 -[__NSOperationInternal start] + 681
15 com.apple.Foundation 0x000000010236dbd5 ____NSOQSchedule_block_invoke_2 + 129
16 libSystem.B.dylib 0x0000000101cdfd64 _dispatch_call_block_and_release + 15
17 libSystem.B.dylib 0x0000000101cbe2d1 _dispatch_worker_thread2 + 239
18 libSystem.B.dylib 0x0000000101cbdc08 _pthread_wqthread + 353
19 libSystem.B.dylib 0x0000000101cbdaa5 start_wqthread + 13
Thread 4:
0 libSystem.B.dylib 0x0000000101ca3d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x0000000101ca43ed mach_msg + 59
2 com.apple.CoreFoundation 0x000000010200f902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x000000010200ed8f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00000001022a1b74 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation 0x00000001022a1a53 -[NSRunLoop(NSRunLoop) run] + 77
6 com.apple.MessageFramework 0x0000000100ef03a5 -[RSSInterchange _runManager] + 1445
7 com.apple.Foundation 0x0000000102267114 __NSThread__main__ + 1429
8 libSystem.B.dylib 0x0000000101cdcfd6 _pthread_start + 331
9 libSystem.B.dylib 0x0000000101cdce89 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x0000000101cbda2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x0000000101cbde3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x0000000101cbdaa5 start_wqthread + 13
Thread 6 Crashed:
0 com.apple.security 0x000000010189c1e9 0x10161b000 + 2626025
Thread 6 crashed with X86 Thread State (64-bit):
rax: 0x0000000018742000 rbx: 0x0000000000000000 rcx: 0x000000010effb000 rdx: 0x000000010bffa000
rdi: 0x000000010effb000 rsi: 0x000000010bffa000 rbp: 0x000000010effcff4 rsp: 0x000000010effcf54
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x000000010189c1e9 rfl: 0x0000000000010246 cr2: 0x000000010effb000
Binary Images:
0x100000000 - 0x100338ff7 com.apple.mail 4.6 (1085) <6AA3473B-A8D9-BD76-E344-1A45327E3A23> /Applications/Mail.app/Contents/MacOS/Mail
0x10040c000 - 0x10064efe7 com.apple.AddressBook.framework 5.0.4 (883) <3C634319-4B5B-592B-2D3A-A16336F93AA0> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x100789000 - 0x100806fef com.apple.backup.framework 1.2.2 (1.2.2) <CD3554D8-DA47-DDBC-910C-B2F1DE3B8CA6> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x100825000 - 0x100a23fe7 com.apple.CalendarStore 4.0.4 (997.7) <9A357B3C-F083-BEAA-4094-B00B423DDE47> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
0x100b4f000 - 0x100b4fff7 com.apple.Carbon 150 (152) <23704665-E9F4-6B43-1115-2E69F161FC45> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x100b52000 - 0x100b52ff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x100b55000 - 0x100b70fff com.apple.datadetectors 2.1 (102.2) <69DC4391-62F4-9168-A9EF-8EA36F49D77A> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
0x100b84000 - 0x100be4ff7 com.apple.ExchangeWebServices 1.3 (61) <7DB2989C-1362-8688-C73E-8405734A6566> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices
0x100c70000 - 0x100cfdfff com.apple.iLifeMediaBrowser 2.5.5 (468.2.2) <0A7B422E-5D79-9980-2477-05DC2CB5CF7C> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x100d59000 - 0x100d71fff com.apple.iChat.InstantMessage 5.0.5 (747) <D9784E28-7614-1BAD-8B22-EC12079BCC40> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x100d83000 - 0x100de3fe7 com.apple.framework.IOKit 2.0 (???) <4F071EF0-8260-01E9-C641-830E582FA416> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x100e07000 - 0x100e83ff7 com.apple.ISSupport 1.9.7 (55) <BAE839AB-9DBD-FB23-F1F1-39445F04D8DA> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x100ed2000 - 0x101215fff com.apple.MessageFramework 4.6 (1085) <7F3245FF-592B-6E14-4A80-8F2E9ABACC94> /System/Library/Frameworks/Message.framework/Versions/B/Message
0x1013be000 - 0x10152efff com.apple.QTKit 7.7 (1793) <6C8A8451-1FE5-79F5-3D6D-8FA846866609> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x101618000 - 0x101618ff7 com.apple.quartzframework 1.5 (1.5) <5BFE5998-26D9-0AF1-1522-55C78E41F778> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x10161b000 - 0x1018a4ff7 com.apple.security 6.1.2 (55002) <772E1B13-8271-02F8-B1FE-023592A7AED7> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x10199c000 - 0x1019e5ff7 com.apple.securityinterface 4.0.1 (40418.0.1) <9AF33A9F-2D8C-2AE6-868C-EA836C861031> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x101a17000 - 0x101bb9fe7 com.apple.WebKit 6534.59 (6534.59.8) <1853A066-5479-6549-3114-91FC2F3FF07A> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x101ca3000 - 0x101e64fef libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
0x101ef6000 - 0x101facff7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib
0x101fc0000 - 0x101fc0ff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x101fc3000 - 0x10213afe7 com.apple.CoreFoundation 6.6.6 (550.44) <BB4E5158-E47A-39D3-2561-96CB49FA82D4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x102253000 - 0x102253ff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x102256000 - 0x1024d8fff com.apple.Foundation 6.6.8 (751.63) <E10E4DB4-9D5E-54A8-3FB6-2A82426066E4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x102650000 - 0x1029edfe7 com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x102b1b000 - 0x102b65fef com.apple.IMCore 5.0.5 (747) <EA34457E-1946-C6E6-304D-B18233FF68BA> /System/Library/Frameworks/IMCore.framework/Versions/A/IMCore
0x102b87000 - 0x102cc5fff com.apple.CoreData 102.1 (251) <9DFE798D-AA52-6A9A-924A-DA73CB94D81A> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x102d5d000 - 0x103757ff7 com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3-B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x103d4f000 - 0x103dccfef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x103e2d000 - 0x103e4dfff com.apple.DirectoryService.Framework 3.6 (621.15) <9AD2A133-4275-5666-CE69-98FDF9A38B7A> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x103e57000 - 0x103e94fff com.apple.LDAPFramework 2.0 (120.1) <54A6769E-D7E2-DBE2-EA61-87B9EA355DA4> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x103ea1000 - 0x103ee2fff com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x103f06000 - 0x103f17fff com.apple.DSObjCWrappers.Framework 10.6 (134) <3C08225D-517E-2822-6152-F6EB13A4ADF9> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x103f24000 - 0x104043fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <14115D29-432B-CF02-6B24-A60CC533A09E> /usr/lib/libcrypto.0.9.8.dylib
0x1040ab000 - 0x1040b2fff com.apple.OpenDirectory 10.6 (10.6) <4FF6AD25-0916-B21C-9E88-2CC42D90EAC7> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x1040bb000 - 0x1040cafff com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x1040d3000 - 0x1040defff com.apple.CrashReporterSupport 10.6.7 (258) <A2CBB18C-BD1C-8650-9091-7687E780E689> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x1040ec000 - 0x104138fff libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
0x104145000 - 0x104149ff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x10414c000 - 0x10430afff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <97A75BFB-0DB6-6F44-36B0-97B7F7208ABB> /usr/lib/libicucore.A.dylib
0x104379000 - 0x10448fff7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <3814FCF9-92B9-A6AB-E76A-F7021894AA3F> /usr/lib/libxml2.2.dylib
0x1044b8000 - 0x1044c9ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <97019C74-161A-3488-41EC-A6CA8738418C> /usr/lib/libz.1.dylib
0x1044ce000 - 0x1045a2fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <C83E2BA1-1818-B3E8-5334-860AD21D1C80> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x104616000 - 0x1046cffff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x1046df000 - 0x104a13fef com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x104a8d000 - 0x104ad7ff7 com.apple.Metadata 10.6.3 (507.15) <DE238BE4-5E22-C4D5-CF5C-3D50FDEE4701> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x104b01000 - 0x104bbefff com.apple.CoreServices.OSServices 359.2 (359.2) <BBB8888E-18DE-5D09-3C3A-F4C029EC7886> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x104c18000 - 0x104ca8fff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x104ce6000 - 0x104d21fff com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x104d3b000 - 0x104ddbfff com.apple.LaunchServices 362.3 (362.3) <B90B7C31-FEF8-3C26-BFB3-D8A48BD2C0DA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x104e21000 - 0x104e49fff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x104e63000 - 0x104e69ff7 com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x104e72000 - 0x104e88fef libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
0x104e91000 - 0x104e9fff7 libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
0x104ea3000 - 0x104eceff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <3630A97F-55C1-3F34-CA63-3847653C9645> /usr/lib/libxslt.1.dylib
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0x105088000 - 0x105089ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <49B723D1-85F8-F86C-2331-F586C56D68AF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
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0x10b3e6000 - 0x10b468fff com.apple.QuickLookUIFramework 2.3 (327.7) <73407EAE-6854-E444-37B1-019AAEDEB31B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x10b4be000 - 0x10b4f7ff7 com.apple.MeshKit 1.1 (49.2) <832A074D-7601-F7C9-6D3A-E1C58965C3A1> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x10b523000 - 0x10b58bfff com.apple.MeshKitRuntime 1.1 (49.2) <4D3045D0-0D50-7053-3A05-0AECE86E39F8> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x10b5c1000 - 0x10b6cbff7 com.apple.MeshKitIO 1.1 (49.2) <C19D0CCD-1DCB-7EDE-76FA-BF74079AFC6A> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0x10b73e000 - 0x10b7aafe7 com.apple.CorePDF 1.4 (1.4) <06AE6D85-64C7-F9CC-D001-BD8BAE31B6D2> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x10b7e9000 - 0x10b7f3fff com.apple.DisplayServicesFW 2.3.3 (289) <97F62F36-964A-3E17-2A26-A0EEF63F4BDE> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x10b7fe000 - 0x10b849fef com.apple.ImageCaptureCore 1.1 (1.1) <F23CA537-4F18-76FC-8D9C-ED6E645186FC> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x10b87d000 - 0x10b87efff com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <5062DACE-FCE7-8E41-F5F6-58821778629C> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x10b883000 - 0x10b88bfff com.apple.iChat.IMUtils 5.0.5 (747) <8A019B06-52FB-0B23-8A8B-7C2DA5465934> /System/Library/Frameworks/IMCore.framework/Frameworks/IMUtils.framework/Versio ns/A/IMUtils
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0x10b8dd000 - 0x10b920fef libtidy.A.dylib ??? (???) <2F4273D3-418B-668C-F488-7E659D3A8C23> /usr/lib/libtidy.A.dylib
0x10b931000 - 0x10b95aff7 com.apple.speech.LatentSemanticMappingFramework 2.7.2 (2.7.2) <778F7753-F0DD-5B89-0908-B2EC9B66B30A> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
0x10b96b000 - 0x10ba6fff7 com.apple.PubSub 1.0.5 (65.28) <87EB5C5F-E4E2-E4FD-70EE-773B3A40ABCD> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
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0x10ce60000 - 0x10ce6dfe7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <1C35FA50-9C70-48DC-9E8D-2054F7A266B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
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0x10cf58000 - 0x10cf8bff7 libTrueTypeScaler.dylib ??? (???) <B7BA8104-FA18-39A2-56E1-922EE7A660AC> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
0x10cf97000 - 0x10cfdaff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <5FF3D7FD-84D8-C5FA-D640-90BB82EC651D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x121306000 - 0x12174dfef com.apple.RawCamera.bundle 3.7.1 (570) <5AFA87CA-DC3D-F84E-7EA1-6EABA8807766> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff5fc00000 - 0x7fff5fc3be0f dyld 132.1 (???) <29DECB19-0193-2575-D838-CF743F0400B2> /usr/lib/dyld
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylibI don't see how you could install incompatible apps because you cannot apps that are not compatible. You restored already and sometimes just rebooting the iPad helps with what you were experiencing. I don't if it will do any good now, but you might as well give it a try.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If you downloaded the latest version of iTunes, perhaps the download or installation of the software was corrupt. You could try deleting iTunes and reinstall it. What OS are you - Windows or Mac OS X?
I don't think that this will work, but try it anyway... Try downloading another app - any free app will be fine. -
Mail and Safari Crash when trying to print
Can anyone help?? It seems that evry time I try to print from mail or Safari the program will crash. I'm not sure what it could be because other people in the office can print fine from the programs. Please help it is SO annoying.
Can anyone help?? It seems that evry time I try to print from mail or Safari the program will crash. I'm not sure what it could be because other people in the office can print fine from the programs. Please help it is SO annoying.
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Possible fix for 3rd party apps crashing after 3.0
If some or most of your 3rd party apps crash when launching them after upgrading to 3.0, I have a fix that cured my problem. Another symptom is that you can delete the App, then reinstall and it works until syncing with iTunes.
Well my cure was to download any app, even a free one via iTunes, then sync with the iPhone. All was cured. I usually just download Apps straight from the iPhone, but the iTunes route worked.If some or most of your 3rd party apps crash when launching them after upgrading to 3.0, I have a fix that cured my problem. Another symptom is that you can delete the App, then reinstall and it works until syncing with iTunes.
Well my cure was to download any app, even a free one via iTunes, then sync with the iPhone. All was cured. I usually just download Apps straight from the iPhone, but the iTunes route worked. -
Anybody have an actual fix for the annoying Safari crashing/closing issue?
Have the problem on both my iPad 1 and 3. Definetly starte with the latest IOS update. Have tried everything people say to try - including Apple. Does anybody know if Apple has an actual fix out for this issue? I can't even browse on the iPad which pretty much makes it a useless device. Guess I'm starting to look forward to the Windows tablets coming out this fall. I bet they'll be able to surf the web. And that is all I want.
I've started having this issue too on my iPad 2. I checked through the diagnostics & usage tab on System Settings (for the 25 seconds it remained open) and found a slew of LowMemory-[INSERT DATE TIME].plist in there.
It seems the iPad runs out of memory and bombs what ever application it wants. This has only started in the past 24 hours with me which coincides with me finally updating to iOS 5.1.1
I have done a full reset, reinstall and even a complete reformat / restore back to factory settings and have had no joy.
For my sins I'm going to the "Genius" bar on Thursday to see what can be done, but I suspect its going to be a hiding to nothing. I'll report back either here or in the thread I'm going to create on the off chance someone from Apple actually has an answer / checks this place out. -
Mail and Safari crash when opening
Hi, I've run Disk Utility a bunch, but now I can't open these programs. Anyone have some basic suggestions for this?
Mac G5 2.0 Dual Ghz / 2.5 Gb Ram
Also, perhaps related, I can't download the combined update to 10.4.8 from either software update or the Apple site. I'm getting an error message....
Thanks!The 10.4.8 combo updater will update any previous version of 10.4 to 10.4.8
You could update 10.3.4 to 10.3.9 with the combo updater here
http://www.apple.com/support/downloads/macosxcombinedupdate1039.html
If you wish to install 10.4 it's here or here.
You should then be able to use the combo updater to 10.4.8 -
I just bought a new MacBook Air after my old one suffered a drink being spilled on it and died. I used migration assistant to back up from my time capsule but now it won't open Mail or Safari and iTunes can't find all my music. Any ideas how to fix this? I have downloaded software updates.
Thanks for that advice however now I have a duplicate of all my documents on my hard drive but the Mail and Safari will not open. I have been able to open iTunes. I have tried to download software updates for Mail and Safari and this tells me that the download was unsuccessful ( after taking some time to download). Can I reinstall the system? Would that help?
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Frequent crashes on Mail and Safari since Lion installed
Since upgrading to Lion on my mid 2007 20inch iMac I get extremely frequent Mail and Safari crashes, usually a few seconds after launch with no user input, and all with the same error on the crashed thread:
__THE_SYSTEM_HAS_NO_PORT_SETS_AVAILABLE__
This even occurs after a totally clean install and no migration of any previous user data. I am only using iCloud for email.
I have tried repairing permissions and run disk checks which are all OK.
Any suggestions?Since upgrading to Lion on my mid 2007 20inch iMac I get extremely frequent Mail and Safari crashes, usually a few seconds after launch with no user input, and all with the same error on the crashed thread:
__THE_SYSTEM_HAS_NO_PORT_SETS_AVAILABLE__
This even occurs after a totally clean install and no migration of any previous user data. I am only using iCloud for email.
I have tried repairing permissions and run disk checks which are all OK.
Any suggestions? -
Is there a fix for Mail keeping 4 connections open for one email account setup as IMAP.......?!
Im just wondering whether this is possible because it means our company website falls over when the processes go over 25! There are a lot of emails.....
It is a massive pain and ideally we dont want to upgrade our hosting package if we can help it!
There must be a way round it?! Someone brainy know any tricks?!Ernie Stamper wrote:
Never have encountered this -- more info, please? What are 4 connections, exactly?
Very simple: Mail opens one connection for each IMAP mailbox on the account. Typically, this means Inbox, Sent Mail, Drafts, and Trash, but also includes Apple Mail To Do and Junk and any mailboxes/folders the user has created.
The problem is that Mail is keeping these connections open when it's done checking for new mail, even when *Use IDLE command if server supports it* is not enabled. With 4 email accounts on one server, this causes a "500 Internal Server Error" because there are too many processes running. As soon as I quit Mail, my web server resumes serving pages.
Message was edited by: Don Morris
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