10.5.8 Software update screws permissions

I had a recent disk crash on my MacBook, so bought a new hard-disk for it. I installed OSX with the original disks that I have. That is to say I did the following:
Install 10.4 with 2 disks
Upgrade to 10.5 with the official upgrade disk
All seems to work fine at this stage. So I installed some additional software and everything works fine. Then I did the Apple Software Update (from the menu in the top left corner). Amongst other things, this installs Safari 4.0.3 and upgrades the OS version to 10.5.8.
Next time I boot up, I find out that Firefox doesn't load up. Some searching around the net and I find out that this might be related to disk permission problems. It's at this time that I discover that I am unable to create any new folders on my Desktop. The error reported when I try to is:
The operation could not be completed
An unexpected error occurred (error code -8058)
I run Disk Utility, and find a few hundred disk permission problems. "Repair Disk Permissions" button reports that it fixes all issues, but running the check again finds just as many violations.
To make sure that it wasn't something i did, I formatted the disk again, and re-installed the OS. But applying the updates screws up my permissions again.
So: the underlying problem appears to be with permissions. This manifests itself in several ways, including this problem with my desktop. To repeat, I cannot interact with the desktop itself (the computer background), although I can access it via the Finder. (e.g. Any USB files I add to the system don't appear on the desktop, but do appear in the desktop directory in the Finder).
Other problems that I've found (I suspect this is not an exhaustive list):
- Cannot redeploy DMG files (I tried to download and redeploy MacOSXUpdCombo10.5.8.dmg after finding suggestions that this might fix my problems). I then found that other DMG files don't work!
- Some programs (most notably Firefox) simply won't open (even in safe-mode).
Does anybody have any ideas as to what might be going wrong? And how I can fix it?
It can't be a compatibility problem with the specific hard-disk that I replaced - can it?
Thanks,

Thanks Kappy.
I followed this technique on my third re-installation with no success. I did it a fourth time, and instead of running the unified 10.5.8 update, I ran each of the 10.5.x updates individually. (10..5.1 followed by 10.5.2 etc.) This frustrating and time-consuming work-around seemed not to replicate the problem again, and I've been running happily for 2 weeks since.
However, after attempting to install a third party application tonight (a free app from the Web that I hoped would help me re-import my lost iTunes library from my iPod, an application I hasten to add, which I need because iTunes itself won't let me recover my library from my iPod), the whole system hung again, crashing the Finder app. After an leaving the system alone for an afternoon in order to allow Finder to recover itself, I forced a reboot. Now I find that I am unable to write anything to my desktop again. The original problem is back!!
I'm very frustrated at the moment as I am unable to pin down the cause exactly. Certainly however, there is something very unstable about the MacBook's setup! I'm pretty sure it's down to one of the following:
1) The OS has some kind of allergy to the particular brand of hard-disk that I've put into my MacBook after the original crash. This I find fairly unlikely, although I'd like to hear someone else's opinions and experiences on similar matters.
2) 10.5.8 has a bug in it. My chief suspects are the reported disk permission issues, much discussed in these forums. I strongly suspect that they are not quite as innocent as Apple make them out to be: http://support.apple.com/kb/TS1448
I'm going to reinstall my OS for the 5th time now. I will only upgrade the OS to 10.5.7 and run with that for a while to see what happens. If I run happily for a month with this setup, I would very much like to report this as a 10.5.8 'issue' to Apple. Does anyone know how I can do this in an official capacity?

Similar Messages

Software Update screwed it all up!

I have a powermac G3 machine, running a 500 MHZ G4 chip, 640 RAM, OS X 10.3.9.
I recently downloaded the newest Software Update (including the Airport update, around March 26). My machine, which has been working beautifully for years (probably because in the past I specifically haven't downloaded the updates for fear of what just happened), is now officially messed up.
The computer no longer recognizes any of the cards I have installed in the back, I.E. my wireless 8011 card is gone, as well as my USB 2 card; both used to work fine.
Why ever download updates if all they do is cause problems?? Any help would be appreciated. I don't believe there is a way to restore macs to a previous state, which would be the best thing to do.
Help! - N8 [email protected]

Sad to say now, but that's why us "oldtimers" always recommend backing the system up before installing an update, especially a large one. In VersionTracker or MacUpdate you can find a variety of packages that can "clone" your system out onto another drive and, should things go wrong, you can clone it back. My personal favorite is SuperDuper.

Ipod software update screwed my Ipod up.

I went into settings, then the "general" section. When I went to get the software update, the screen went immeaditatly blank. It is also not registering onto my computer.

Try:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod
To allow a restore you may have to place the iPod in Recovery mode.
Also, if you can't turn the iPod fully off, let the battery fully drain. After charging for at least an hour try a reset, and restore.

New Software Update screwed up my Q5

Last week my Q5 conected to my WiFi, by itself!! and downloaded that new update. Many things changed that weren't a big deal BUT it also screwed up my view. By that I mean is "everthing" needs to be re-sized down to be able to read it. So if a text comes in, it is so large that the reply type bar does not show up. It's a bitch to have to try and re-size "every time" without hiting something unintended. I had it working perfectly. Blackberry!!! I want a fix for this or I'll ship it back and post the worst online rant you have ever heard.
If anyone has a fix for this that doesn't involve shipping it back, I'd love to hear it.
Cheers, with Canadian Beer. :-)
Solved!
Go to Solution.

Hi @dboppre
Thanks for reaching out about this issue.
To confirm, after upgrading to BlackBerry 10 OS version 10.3.1, your display was magnified. After turning off Magnify mode, the issue was resolved but after restarting your device the issue returned?
If this is accurate do you mind gathering logs for me as well doing a quick test and letting me know the results?
How to gather logs;
Open the Help App
Swipe down from the top of the screen, tap Create Report
Tap Save Log Snapshot
If prompted to upload logs, tap No
After doing this, open the File Manage app and navigate to documents\logs. Within you should see a file along the lines of bbswltLog<date>.zip.
Tap and hold this file followed by tapping Share and finally tap your email address. Send the log to the email address I’ve sent you via private message.
After gather logs, can you answer the following as well?
After turning off Magnify mode the first time, how did you restart your device? Did you press and hold the power button for 10+ seconds, or did you press the power button followed by tapping Restart on your display?
If you disable Magnify mode again and restart your device, does the issue come back again?
If the issue comes back, create another set of logs and send them in for review.
Thanks!
Did someone help you? Click Like! Did a post solve your issue? Click Accept as Solution!
Follow me on Twitter or Google+ and subscribe to the Inside BlackBerry Help Blog

Software update screwed me too. Can I update from 9.2?

Hey guys,
I've been running Tiger on a G4 with no problems at all. After trying numerous times to install an PowerPC update that would freeze at the very end of installation, it finally finished and I restarted. Now, I get past the gray Apple and spinning gear thingy, but when the blue background with the staus bar comes up, it freezes without any progress on the staus bar. I'm sure it's something that I did or did not do correctly. However, I also have OS 9.2 on the machine which allows me to go in and access all my stuff. My question is: Can I download a stand alone installer while in 9.2 and have it update my version of Tiger or does it not work that way? To make it worse, I can't find my Tiger disc. The only restore discs I have are all pre-cat.

Welcome to Apple Discussions!
Well, I wouldn't use OS 9 unless you just need to salvage all of your personal data. Let's try to troubleshoot OS 10 and get it booting first before we use OS 9.
You have a few options here. The first, would be to boot into safe mode. You can do this by holding down the shift key during startup. This let's OS 10 boot in it's minimal form - so whatever is causing a conflict in the full startup may be resolved by doing a minimal startup. Safe boot also runs a behind-the-scenes disk check, so if it boots successfully, there is a chance that rebooting normally again would be successful.
If the reboot after safemode isn't successful, try booting in safemode again. Once you reach the desktop, go to your OS 10 hard drive and open Applications/Utilities/Disk Utility. Disk Utility will allow you to repair the permissions on your drive, hopefully solving the problem. Once Disk Utility is open, select the volume from the left menu that contains OS 10 on it, and then from the +first aid+ tab select +repair permissions+. Once complete, go ahead and reboot normally and see if that fixes it.
If it still won't boot, we have one more option besides you purchasing an install disk. You can boot into single user mode and run fsck. You can boot into single user mode by holding command+s at startup. This will bring you to a UNIX prompt, in which you can run a built-in disk utility. Here is a link to the step-by-step process you should take in running fsck. You can scroll right down to "use fsck".
http://docs.info.apple.com/article.html?artnum=106214
I hope this helps! Good luck, and let me know if you have anymore questions!

Software update screws up calendar synch! Help!

This is the second Blackberry where I have updated operating software and now 86 recurring calendar entries are really messed up. I have to deal with all 86 or else stop synching. Help!! How do I prevent this and how can I achieve a global fix?
Bruce Haines

Hello brucehaines and welcome to the BlackBerry Support Community Forums.
Can you elaborate on how the appointments are being messed up? Are they duplicating on your device? Are you getting any error when you are trying to sync?
Thanks,
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Software Update doesn't open a Finder window

I am helping a friend new to the Mac OS learn to use the "download only" option in Software Update. On my Mac, when the download completes, a new Finder window opens and shows the complete path to the update pkg(s). I have my Finder window preference set for column view.
I recommended that my friend use the "download only" option on 4 recent updates.
On her Mac, the downloads arrived, but a Finder window never opened. As a result, she was in a panic because she had no idea where the downloads went.
It has now been verified that they are indeed in /Library/Packages. But she had no way of knowing to look there.
I am trying to win this new user over to the Mac, and told her how Software Update would simply show her where it put the pkg files, but it truly doesn't happen on her machine.
It is the late 2006 Core 2 Duo iMac, 2.0 GHz (Intel), running 10.4.11, with almost all subsequent updates.
She is a "new user" in the sense that a) she is 78 years old and b) her previous PC ran Windows 95. She has had a very rough 2 years to date with Tiger - I receive a "HELP!" e-mail or phone call every 2-3 days. She looks for Mac Help in Mail, looks for Address Book Help in iPhoto, etc.
Excuse the digression. Any ideas why Software Update refuses to show where the downloads are? Any possible fixes? I know this is a small problem, but it's a significant one for my friend.
Thanks

I'm aware of that approach. I personally think its handy to have the update installers all at hand before I do any updates. If an update goes badly, sometimes it can be a good idea to verify the hard drive, repair permissions, and reapply it, at least that's what I've seen recommended many times for problematic updates.
I'm trying to avoid a philosophical discussion, though, of how to do OS X updates (standalone dmg files vs. Software Update, repairing permissions, or not, safe boot, or not etc. etc.) I've seen long, long discussions. I've never used Software Update to do an update on my machine, but that's only my preference. I could be branded a complete Luddite for this.
I was just hoping that someone out there had a quick fix for the "busted" automatic Finder window - that's all I seek. If not, it's not a serious problem, and I'll move on. Just irritating to see it work 100% perfectly on one Mac and not at all on the other.
Thank you for your input.

I'm on a MacPro, Snow Leopard, 10.6.8 and did software update to safari 5.1.4. Now I can't open Microsoft Word or Skype. I've done repair permissions, restarted. How can I fix ASAP? Wish I could dump this and go back to 5.1.2! Help!

I'm on a MacPro, Snow Leopard, 10.6.8 and did software update to safari 5.1.4. Now I can't open Microsoft Word or Skype. I've done repair permissions, restarted. How can I fix ASAP? Wish I could dump this and go back to 5.1.2! Help!

Try this Safari5.1 from the installer package
http://www.filefactory.com/file/cc9005d/n/Safari.pkg.zip
The download worked better with Firefox not sure why. At the bottom of the page after the captcha>> slow down load is the Free link, it took about 4 minutes to download on my test.

Some thoughts on Permissions Repair Failure and Software Update Failure

Here is what I am thinking about these issues. There are a few documented errors that are common when permissions repair is performed and the general consensus at this point is that these errors do not constitute a grave concern. But not being able to repair permissions at all is not good and having this process take an inordinate amount of time is also not good. Also, having the software update crash or fail to run sucessfully or cause additional problems is not good.
I believe these are indications of a low level corruption of the OS. Where this corruption resides or what caused it is open to speculation and may (will) vary from system to system. In any case, were these problems happening on my computer I would be concerned enough to consider backing up my system and performing a complete reformatting of the hard drive and reinstalling the OS "from scratch". Of course I would attempt all of the "known fixes" first but if these were not successful or were only partially successful, I would reinstall on a reformatted drive. When I say "reformatted" what I mean is that I would delete all partitions, "zero" the drive, create new partitions and go from there.

It's one of the permissions you can safely ignore without any problem. See > http://support.apple.com/kb/TS1448

Since yesterday all my usual .xls files will not open (Office for Mac 2011). Can open .xlxs files. Default 'open with' is Microsoft Excel.app. No software updates done. Have repaired disc permissions. What next?

Since yesterday all my usual .xls files will not open (Office for Mac 2011). CAN open .xlxs files. Default 'open with' is Microsoft Excel.app. No software updates done yesterday or the day before (or maybe a Silverlight or an Acrobat one by accident?). Have repaired disc permissions. HHD name is still same as it always was. What next? Thanks
PS I'm not a great techie so assume I don't know what you're talking about!

You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
Repair User Permissions

Software update 14 Java for Mac 10.6.8 gave me 27 permissions errorsI found 29 permissions errors.Disk Utility and Onyx cannot repair.

first time I contact Apple Support Communities
I have re-installed Snow Leopard on a MacBook Pro(permissions = ok) and each Software update proposed by Apple.
After each software update installation, I have checked the permissions being ok.
But after install update 14 Java for Mac OS X 10.6.8 (proposed by Apple), I found 27 permissions errors. Disk Utility as well as Onyx cannot repair. (in fact they repair and if you check again you still have those 27 permissions errors)
It concern mainly System/library/Java/Java Virtual Machine + System/Library/Framewoks/JavaVM.Framework and System/Library/Java/Support/Deploy.Bundle
Do you have an idea how to get rid of those 27 permissions errors.
Thanks in advance
claude533

As long as the report ends up with 'Permissions repair complete' then, as far as permissions go, you are fine. You can ignore the various statements in the report:
Permissions you can ignore on 10.5 onwards:
http://support.apple.com/kb/TS1448
Using 'should be -rw-r--r-- , they are lrw-r--r--' as an example, you will see the that the permissions are not changed, but the | indicates a different location. This is because an update to Leopard onwards changed the location of a number of system components.
Poster rccharles has provided this description of what it all means:
drwxrwxrwx
d = directory
r = read
w = write
x = executeable program
drwxrwxrwx
| | |
| | all other users not in first two types
| |
| group
|
owner
a little more info
Before the user had read & write. A member of the group had read.
After, only the user had read & write.

Can't repair disk permissions or run Mac Software update application

I tried repairing the disk permissions and received the following error message:
Error: The underlying task reported failure on exit
Got the same error message when verifying the disk permissions. The verify disk option also failed.
Whenever I run this application to check for updates, it just bounces in the dock and disappears. Then I get this error box that says "The application Software Update quit unexpectedly". It then gives me 3 options to "ignore, report, and relaunch".
Any ideas would be appreciated.

Thanks for the fast reply. I was able to run the disk utility using the disk. But I got the same errors when I booted back up and tried to run the "repair disk permissions". Plus the "Software Update" program still crashed.

Permissions Error Installing Graphic Update With Software Update

I tried to install Leopard Graphic Update 1.0 using Software Update and got a permissions error. There was also a message saying the package had been moved to the trash and to use the Finder to install it.
There was no package in the trash so I manually downloaded and installed Leopard Graphic Update 1.0.
I am running 10.5.2 on a 1 GHz iMac G4.
Has any one else seen this problem? Any idea what is wrong?
Thanks.

Ditto for me when installing Leopard Graphics Update 1.0 via Software Update.
Manual download and install worked w/o a hitch.
Curious Note: /Library/Updates/Leopard Graphics Update/Packages/SUGraphicsDrivers200801-1.0.dist had odd permissions in that the admin group had read access but a different admin account had write access. This was the last account logged in prior to my upgrading to Leopard from the DVD, but Software Update has never been run from that account. I gave the admin group write access (from the Get Info window) prior to manually installing the update. I doubt that had anything to do with the manual install working, but it might have something to do with Software Update failing.

Software Update permissions problem

Ok, I'm trying to do the latest software update, but it's telling me:
The update... could not be verified and expanded correctly.
Make sure you have permission to write to /tmp/501/TemporaryItems/com.apple.SoftwareUpdate, then try again.
I've done all the things listed on this page:
http://www.macosx.com/content/faq.php/q12571/Permissions-Error.html
with the exception of booting from the install disk and repairing the disk.
Here's what the console says:
2006-03-06 20:39:17.930 Software Update[416] Error verifying file with signature /tmp/SoftwareUpdate.dS17xs/signature
2006-03-06 20:39:17.934 Software Update[416] session:itemDidFail:SecUpd2006-001Pan-1.0 (Make sure you have permission to write to /tmp/501/TemporaryItems/com.apple.SoftwareUpdate, then try again.)
Any ideas short of repairing the disk with the install cd? I have them packed away and I'd have to dig them out, that's why I haven't already.
Could it be a corrupted download of the update?
Powerbook 1Ghz Mac OS X (10.3.9)

The message "Error verifying file with signature" implies (to the best of my knowledge) that the download is corrupted. However, I am not totally convinced that that is really the problem. This message has shown up at different times for other users and it has never been very clear what the problem is. (There might be multiple problems which can give this message.) Anyway, repairing your disk would be a good thing to try. Another possibility would be to go directly to Apple's software download site and get the Security Update. See if that installs. If not, can you get the download on another computer, preferably with a different internet connection? If so, copy the .dmg file onto a flash drive or a disk and then transfer to the computer with the problem. See if you can install that .dmg file.
If none of these works, post back - there are more things to try.
EMAC G4 1.0 GHz Mac OS X (10.4.5)

Repair Permissions problems after Software Update (10.5.7)

I ran Software Update this evening.
I selected the following Updates:
Mac OS X Update 10.5.7 (I was at 10.5.6)
iTunes 8.1.1
Airport Utility Software Update 5.4.1
On restart, there was a warning icon (circle with diagonal line) and the gear kept spinning. No response at that point.
I called Apple and following his instructions..... Booting from the Leopard disk I/we/it repaired permissions and verified disk and then restarted and all seems well.
However, on the repair permission after this warning there were a number of permission problems reported and I just ran Repair Permissions again and they persist. AppleCare said those error reports would most likely remain but that they will not cause any problems.
I'd appreciate an assessment by anyone who is an expert in this area.
Thank you.
The log from Permission repair follows:
Repairing permissions for “Peanut Butter HD2”
Reading permissions database.
Reading the permissions database can take several minutes.
Warning: SUID file "System/Library/Filesystems/AppleShare/afpLoad" has been modified and will not be repaired.
Warning: SUID file "System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/Resources /DiskManagementTool" has been modified and will not be repaired.
Warning: SUID file "sbin/umount" has been modified and will not be repaired.
Warning: SUID file "bin/rcp" has been modified and will not be repaired.
Warning: SUID file "usr/bin/quota" has been modified and will not be repaired.
Warning: SUID file "usr/bin/rlogin" has been modified and will not be repaired.
Warning: SUID file "usr/bin/rsh" has been modified and will not be repaired.
Permissions differ on "Applications/iTunes.app/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents/ CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "Applications/iTunes.app/Contents/Resources/iTunesHelper.app/Contents/CodeResou rces", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/AppleMobile DeviceHelper.app/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/AppleMobile Sync.app/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions repair complete

Norm,
I'd appreciate an assessment by anyone who is an expert in this area.
According to Apple: Mac OS X 10.5: Disk Utility's Repair Disk Permissions messages that you can safely ignore
;~)

10.5.8 Software update screws permissions

Similar Messages

Maybe you are looking for