10.6.5 and scanning not working on a brother
I upgraded to 10.6.5 and scanning stopped working on my Brother MFC-685CW?
It is on an ethernet. I played around enough (turn off firewall, reboot etc) to convince myself that I'm not going to be able to fix it
Hi Charles,
Thanks so much for taking the time to reply!
Yes I have tried cycling power on both the computer and printer. That used to fix versions before 10.6.5. Unfortunately I don't get any errors. It just doesn't exist as a scanner I can select.
I see other people are having printer problems with the software version just released so it might not be
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Print & Scan not working.
Drivers also cannot be uninstalled from the system.Hi,
Download and run HP Print and Scan Dr utility from link below to troubleshoot the issue.
www.hp.com/go/tools
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution" -
Microphone and Webcam not working/Webcam not recognized by YouCam
Hello,
I have a dv7-6c95dx and my YouCam program tells me that it does not recognize my integrated webcam. I have read all of the webcam forums on this site and clicked on all of the links people have posted in the forums. I have uninstalled the CyberLink YouCam program and it still comes up with the same messages. The webcam also does not show up in my device manager. The microphone is malfunction as well, it will not work any any programs including skype.
I have heard that the webcam can come unplugged internally, will that also cause the microphone to stop working? I have run out of options and I do not want to pay anyone to fix it. I would appreciate any advice on this subject.Hi DillOrNoDill,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion dv7-6c95dx Notebook and sound and microphone issues and Webcam not working correctly. I would be happy to assist if needed. Try these steps first.
1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok
You could also try Microsoft troubleshooter located on your Notebook.
Here is a document on WebCam troubleshooting. The Webcam will be listed in your device manager under Imaging devices. You should be able to click the action button and scan for new hardware.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Scan not working after windows 10 upgrade."1510 series not detected"
upgraded to windows 10 couple of days back. now scan not working, printing fine.tried updating drivers no joy.Hope HP finds a solution soon.
Well, it has been a long road on the Win 10 upgrade. At first I got the same error message as above, but after deleting the Dolby Advanced Audio v2 in Win 10 using Control Panel Programs and Features and rebooting, I got into the continual BSOD upon reboot. Here are the steps I took to at least get stable on Windows 10. First, I rolled back to Windows 8.1 using the advanced feature in the BSOD recovery options. Once back in Win 8.1, I deleted the Dolby Advanced Audio v2 using Add/Remove Programs in Control Panel. Then I downloaded the Win 10 update and re-installed it. Once that completed, I updated the Intel Graphics driver under the display adapters (on my G780 it is an Intel HD Graphics 4000, and the driver can be found at https://downloadcenter.intel.com/). Currently I am running version 10.18.10.4252 for my machine. Then, under the Device Manager, I updated the Conexant SmartAudio HD driver under the Sound, video, and game controllers. That driver is currently at 8.66.4.50 and was automatically downloaded from the web when I requested to update driver. I also changed several others settings such as Notify to schedule restart after updates are installed instead of automatic (under Settings --> Update & Security --> Advanced Options) and Do you want Windows to download driver software and realistic icons for your devices? --> No, let me choose what to do, never install driver software from Windows Update. After that, I shut down the machine, waited a moment and booted back up. I have no idea why this helped or if it is overkill, but I am stable and running without a fear of rebooting now. Hope this helps if someone else is having this same issue.
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Wireless network and bluetooth not working on touchsmart 600
This has not worked since day 1 and I have been using wired internet.
I really need to setup a home network and need to use wireless.
Research on the net has led me to belive I should have HP WIRELESS ASSISTANT on my machine... is that correct?
Everytime I try to download it is seem to be for a notepad... mine is a touchsmart desktop...
Please adviseHi coffee12345,
Welcome to the HP Forums!
I have read your post on your wireless keyboard and mouse not working with your desktop, and I would be happy to help you! To begin, I need to ask you a few introductory questions:
What is the Product and Model Number of your desktop?
What version of Windows are you using?
Is this a recent issue, or has it been like this since day one?
Are you using a USB hub to connect your peripherals or is it directly plugged into the computer?
Please re-post with the necessary information, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping! -
My Ipod is frozen!!! Its a 4th generation and its frozen on an app, Ive tried everything like holding down the lock screen and stuff and its not showing the red thing to slid to shut it down....This is my only thing to use to contact my friends and its not working, i dont have a phone and i cant get one, so this is the onlything i have.....PLEASE HELP!!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
How can I get my itunes onto my new laptop? Do I need to download itunes again or can I just copy it? My ipod classic has since been soaked in water and does not work so I cannot copy from there. Can anyone help?
You should copy everything from your old comptuer to your new one.
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Keyboard and Trackpad Not Working; Mac OSX Unexpectedly Quit?
Hey everyone... I think I may need to stop by the Apple store to figure this one out, but I just wanted to make sure if there was anything I could do on my own first.
So basically, on my MacBook Pro that I got nearly two years ago (late September of 2006) for the past month and a half has had problems. In the beginning, the mouse and keyboard would freeze up and just not work. Restarting the comp did nothing. Some times were worse than others (once it was frozen for 1.5 hours). Then it stopped, every now and then having a few freezes (sometimes when the keyboard froze but the trackpad was still good), but two days ago I had my comp not hooked up to an adapter. When the battery got low, the comp froze. I went to bed and closed the laptop, and the next day it was still frozen. I unfroze it, but then it happened again (I'm pretty sure the same situation... almost no battery)... and it is still frozen, even after multiple restarts.
Also, during the time when freezes weren't as bad, sometimes the keyboard would get stuck on one key, usually the volume up button (very annoying)... then I was told to restart the comp. When I came back, I was told that Mac OS X had unexpectedly quit.
Sorry that was a lot to read, but any help is really appreciated! Thanks!
Not sure if this is also important, but I did spill some water on the keyboard a very long time ago (late December '06)... it wouldn't take this long for that to cause the problem, would it?Does booting up in [Safe Mode|http://support.apple.com/kb/HT1455?viewlocale=en_US] help at all? This boot mode checks the disk on startup and disables non-apple start up items and certain kernel extensions.
Steve -
while updating my ipad to new software through itunes it got stuck and does not work anymore - it just displays the screen with symbols of itunes and the cable to connect to it - help - what should i do?
Disconnect the iPad, do a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is 'appsolutely' safe!, reconnect and follow the prompts.
If that does not work then see here http://support.apple.com/kb/HT1808 -
hi i have a ipod touch 4 generation 64gb and my camera is blocked and dose not work i cant update the ipod either
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
since I upgraded to the new operating system my charger no longer works...
It says"this cable or accessory is not certified and may not work reliably with this iPhone"Try checking your cable socket/lightning cable for dirt, grime, pocket lint, etc. I could not find the solution to this issue myself and after much searching I found someone stating that cleaning this out helped them immensely.
After taking a wooden toothpick (making sure the phone was OFF first) and gently clearing out the edges and inside of the lightning socket this went away.) It is worth noting that I had a significant amount of dust or lint buildup along the edge rails which I think was causing the iphone to believe it was plugged into something when it was not.
Try it and see, ensure you are very careful and do not use any conductive tools to clean the area in question. Compressed air also does wonders here. -
Why do my iPhone cords for my 5 say it is not certified and may not work with this device? It's the same cord that came with my phone. The only difference is the iOS7 update.
Maps took me to the completely wrong side of town for a long standing business in town.Hello margmcarlson,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting iPhone, iPad, and iPod touch accessories
http://support.apple.com/kb/TS2634
Restore iPhone, iPad, or iPod touch to its factory default state. You should rarely need to use this step with an accessory issue.
Best of luck,
Mario -
my sons ipod classic was left on all day and now has a red circle with a cross in it and will not work - nothing we do will make it work - any ideas??
Try to restore the iPod. Here's an article that provides troubleshooting for it.
http://support.apple.com/kb/TS1463
If that doesn't work visit an Apple Store and see if they can replace it. -
Why does drag and drop not work?
Why does drag and drop not work?
Do you mean that when you move files on the Desktop, they don't stay where you put them ?.
If so - use Finder - View menu - Show View options & choose 'Arrange by' : none
If not - please describe exactly what the problem is. -
Just Upgraded my IPOD 5 to iOS 7.0.2 and it will not charge the battery anymore.
When I plug it in, it now gives the message "This cable or accessory is not certified and may not work reliably with this IPOD".
Anyone else have this issue after they upgraded the iOS system?
Thanks,- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
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