10.6.5 installed, MacBook Air dead after restart

I've just seen a report that somebody killed his MacBook Air with the 10.6.5 update. How does that happen? Is the upgrade safe to install? The report was on trick77.com

I (tried to) update to 10.6.5 on my Macbook Air 11.6" last thursday evening. *Sadly this resulted in the death of the machine*. Despite being connected to mains through out the machine never restarted after the install. *Pressing the power button does absolutely nothing*.
I took it in to the 'Genius Bar' the following morning. The 'genius' told me there was nothing that could be done. A replacement is on its way.
Luckily i had everything backed up so haven't lost any data but it is still a major inconvenience. Because mine was a custom spec (4GB ram instead of 2GB) they were unable to replace it in store - i have to wait probably a week an a half for it to be shipped and delivered.
*_My advice:_ definitely do a full backup before updating to 10.6.5, but if were you i'd wait a while. There's a number of reports of this issue, and there's bound to be more over the coming days as more people attempt to install the update. You can live without 10.6.5 for a week or two, wait until more is known.*

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1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/d;/(etc|Preferences)\//s/^\.\/[^/]+//p;' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / /{$0="'"${p[28]}"'"};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' 's/0/Off/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1|head -1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D12 26 48 59 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Reader won't open after install - Macbook Air, Chrome

Hello, After downloading the reader (seemingly successfully), it won't open. Downloaded via Chrome OSX on a brand new Macbook air. Adobe's help section advised redownloading the program again. When I did so, I received this message after going through all steps (including deleting the original download from the computer). Have tried a few times now, with same result:
When I click on the installer on my desktop, it repeats the exact process described above. Any ideas?

Hi laurenr67230747,
You indicated that Reader won't open, so it sounds like you did get it installed (as indicated by the message in the installer as well). What happens when you try to launch Reader? Do you receive an error, or does nothing happen when you try to open it?
Have you tried removing Reader before running the installer again?
Best,
Sara

MacBook Air won't restart after installing Mavericks

My MacBook Air (v Fall 2011) won't restart after installing Mavericks. I have done the instal several times, done the disk repair, I have had 2 visits to the local Apple store where they installed Mavericks with their software only to return home and have it fail again. Does anyone know of issues with the SSD or memory?
Next visit to the Apple store is Tuesday morning 12-17-13. Anywthing that can help us would be appreciated. Tks David

Ok. Nevermind. I guess I had to Force Quit/Relaunch Finder.

Macbook air slow after install of Yosemite

Problem description:
mac is slow
EtreCheck version: 2.1.2 (105)
Report generated December 13, 2014 at 5:48:04 PM EST
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2011) (Verified)
MacBook Air - model: MacBookAir4,1
1 1.8 GHz Intel Core i7 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 13:43:2
Disk Information: ℹ️
APPLE SSD SM128C disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.10 GB (29.07 GB free)
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist [Details]
[failed] com.apple.coreservices.appleid.authentication.plist [Details]
[failed] com.apple.EscrowSecurityAlert.plist [Details]
[failed] com.apple.icloud.fmfd.plist [Details]
[failed] com.apple.sbd.plist [Details]
[failed] com.apple.telephonyutilities.callservicesd.plist [Details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist [Details]
[failed] com.apple.corestorage.corestoragehelperd.plist
[failed] com.apple.ctkd.plist [Details]
[failed] com.apple.icloud.findmydeviced.plist [Details]
[failed] com.apple.ifdreader.plist
[failed] com.apple.installd.plist [Details]
[failed] com.apple.nehelper.plist [Details]
[failed] com.apple.softwareupdated.plist [Details]
[failed] com.apple.wdhelper.plist [Details]
[failed] com.apple.xpc.smd.plist [Details]
Launch Agents: ℹ️
[running] com.bjango.istatmenusagent.plist [Support]
[running] com.bjango.istatmenusnotifications.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.bjango.istatmenusdaemon.plist [Support]
[invalid?] com.cardosystems.cardo-updater.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[running] com.amazon.cloud-player.plist [Support]
[invalid?] com.google.GoogleContactSyncAgent.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
CMlite UNKNOWN (missing value)
SizeUp Application (/Applications/SizeUp.app)
Dropbox Application (/Applications/Dropbox.app)
Google Drive Application (/Applications/Google Drive.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Support]
OnLiveGameClientDetector: Version: OnLiveGameClientDetector 1.0.0 [Support]
JavaAppletPlugin: Version: Java 7 Update 67 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.92 [Support]
ATTConnectEventEntry: Version: 1.0.3 - SDK 10.6
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
LastPass
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 120.10 GB Disk used: 91.03 GB
Destinations:
Time Bandit [Network]
Total size: 997.71 GB
Total number of backups: 12
Oldest backup: 2014-10-19 04:31:39 +0000
Last backup: 2014-12-13 22:00:00 +0000
Size of backup disk: Excellent
Backup size 997.71 GB > (Disk size 120.10 GB X 3)
Top Processes by CPU: ℹ️
      16% Mail
      6% WindowServer
      4% Dropbox
      1% cardo-updater
      1% SystemUIServer
Top Processes by Memory: ℹ️
133 MB mds_stores
129 MB Finder
113 MB Google Chrome Helper
107 MB Google Chrome
94 MB iconservicesagent
Virtual Memory Information: ℹ️
68 MB Free RAM
1.28 GB Active RAM
1.22 GB Inactive RAM
1.24 GB Wired RAM
27.32 GB Page-ins
923 MB Page-outs
Diagnostics Information: ℹ️
Dec 13, 2014, 04:06:15 AM ctkd_2014-12-13-040615_PratBook-Air.crash
Dec 13, 2014, 04:05:36 AM Self test - passed

Howdy.
Thanks for the replies. For what it's worth, a simple reboot, the first post install, resulted in a "i'm installing something" status bar (the grey screen with the dark grey status bar)" Now it's faster. So sorry about that - I guess I just wasn't done, although Apple maybe should have forced one more restart? Small thing.
In the new report below, there are still two [invalid?]. One is cardo - that's my headset for my motorcycle com. I don't know why it says it's invalid - it works, when I have it installed with a USB cord. The [invalid?] com.google.GoogleContactSyncAgent.plist is weird. I can't find a good article on what to do about that, but since it's not that slow anymore, maybe I'll downprioritize.
Thanks for your responses.
Here's the new report:
EtreCheck version: 2.1.2 (105)
Report generated December 14, 2014 at 12:33:31 AM EST
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2011) (Verified)
MacBook Air - model: MacBookAir4,1
1 1.8 GHz Intel Core i7 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:12:18
Disk Information: ℹ️
APPLE SSD SM128C disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.10 GB (27.66 GB free)
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[running] com.bjango.istatmenusagent.plist [Support]
[running] com.bjango.istatmenusnotifications.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.bjango.istatmenusdaemon.plist [Support]
[invalid?] com.cardosystems.cardo-updater.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[running] com.amazon.cloud-player.plist [Support]
[invalid?] com.google.GoogleContactSyncAgent.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
CMlite UNKNOWN (missing value)
SizeUp Application (/Applications/SizeUp.app)
Dropbox Application (/Applications/Dropbox.app)
Google Drive Application (/Applications/Google Drive.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Support]
OnLiveGameClientDetector: Version: OnLiveGameClientDetector 1.0.0 [Support]
JavaAppletPlugin: Version: Java 7 Update 67 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.92 [Support]
ATTConnectEventEntry: Version: 1.0.3 - SDK 10.6
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
LastPass
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 120.10 GB Disk used: 92.44 GB
Destinations:
Time Bandit [Network]
Total size: 997.71 GB
Total number of backups: 16
Oldest backup: 2014-10-19 04:31:39 +0000
Last backup: 2014-12-14 05:07:20 +0000
Size of backup disk: Excellent
Backup size 997.71 GB > (Disk size 120.10 GB X 3)
Top Processes by CPU: ℹ️
      6% WindowServer
      2% AppZapper
      2% launchd
      1% cardo-updater
      1% fontd
Top Processes by Memory: ℹ️
180 MB mds_stores
99 MB Google Drive
77 MB iStatMenusDaemon
73 MB SystemUIServer
60 MB CalendarAgent
Virtual Memory Information: ℹ️
1.10 GB Free RAM
1.04 GB Active RAM
848 MB Inactive RAM
1.10 GB Wired RAM
2.46 GB Page-ins
61 MB Page-outs
Diagnostics Information: ℹ️
Dec 14, 2014, 12:21:49 AM Self test - passed
Dec 13, 2014, 06:19:31 PM Google Drive_2014-12-13-181931_PratBook-Air.crash
Dec 13, 2014, 04:06:15 AM ctkd_2014-12-13-040615_PratBook-Air.crash

10.5.2 killed my MacBook Air DEAD.

10.5.2 completely killed my MacBook Air.
i just installed the 10.5.2 update from the 343MB Combo updater downloaded from Apple. installation went fine... clicked to restart... showed the "need to update boot caches" window/warning. clicked "okay". it continued and went to the blue screen with the spinny wheel. then rebooted.
went to a grey screen... and nothing else. no Apple. no spinny wheel. nothing.
left it there for a good 20 minutes. no hard drive noise. nothing was happening.
powered it up again. grey screen. nothing happens. no Apple. no "no" symbol. no anything.
restarted with D to try out that new built-in hardware test. NOTHING.
restarted with "option" to get the bootloader screen. NOTHING.
restarted with apple-V... obviously it wasn't even getting that far. so still NOTHING.
restarted with the PRAM reset combo. at least i got the chime. did it 3 times. then... NOTHING. grey screen still.
restarted with the SMC reset key-combo. got the chime... then NOTHING. grey screen.
i have run out of key combinations to try. and the machine is functionally dead.
normally at this point i'd try a "T" and mount it on another machine to see what is going on. but... this is a MacBook Air.
anyone have any ideas? this is beyond frustrating.
thanks.

beesleep wrote:
looks like the 10.5.2 update was just highly highly coincidental. definitely seems odd the logic board would die at the exact instant of a restart from installing 10.5.2.
When a light bulb files, it's usually fails when it is turned on. Ditto for most electronic devices. Whether it's a surge or whatever, it's probably true that your logic board would have failed when you started the computer up for whatever reason. There is no evidence that software can damage hardware directly, or at least instantly. Besides, the update should not have any effect on the computer until the boot process is well under way.
Bad software might cause a computer to overheat, etc., but not to damage a component on boot.

Macbook air freezes after login on internet

Hi
I'm having an issue with a student's macbook Air, running 10.6.7 fully updated.
What happened is it was working fine, she was just having a website pop up issue, so I ticked the "Auto Proxy Discovery" setting, like all other macbooks.
Then I quit Safari and opened it again, it loaded some of the Apple page and beach balled. I can move the mouse but everything else is frozen, cannot force quit, so had to hold down the power button. The same thing happens in Firefox. The kicker is that it all works in Safe Mode and I can browse to a website just fine. (All students are required to login to the proxy server)
It works fine in normal mode if I'm just using Word or anything not requiring internet.
She has had this problem before, but it was fixed by the previous IT guy and she did say it ran out of power last night and shutdown. This just seems so strange!
Thankyou for any help in advance.
Pierre

Ok I have an update which is most interesting.
The student said it worked fine at home over the weekend. They brought it to school today and bam, as soon as they log onto the network it will freeze if it gets any internet traffic. I cancelled the proxy login when opening Safari then it froze after 3 seconds, but I still believe it's internet traffic related.
I turned it off and back on, but didn't log onto the network just yet and it works fine, obviously getting no http traffic.
I guess when I couldn't find the power button like a normal macbook it decided not to like our school

Macbook Air freezes after standby and boots with Questionmark-folder

Hello Apple Community,
My Macbook Air 2011
i5
4gb ram
128ssd
Lion
started acting up recently. After waking it from sleep (on any of the 3 hibernate modes) it freezes(beachball, no reaction) as soon as I use an application.
Adding to that, everytime I boot it needs around 4-6 attempts to boot and not show the questionmark folder.
I did reset NVRAM and SMC, which brought very short relief, but after 2 or 3 boot sequenzes it stopped working again. I then repaired the disk in recovery mode which seemed to fix the boot problem. However, the sleep problem still persisted. I changed the hibernate setting from 2 to 1, because I assumed a harddrive problem. After that though, the mac did not wake at all after sleep and I had to force a restart. After that, the questionmark folder was back...
Does anyone have any input? I really dont know what to do, it seems both RAM and harddrive broke.However, when it boots properly it runs like always, no problems, what so ever.

Time to send it to Apple for repair...

Macbook Air unable to restart after a "complete restart attempt"

Hi,
I wanted to get my Macbook Air cleaner to work easier this Summer. So I pressed : Command-R while restarting, and deleted the partition called "Macintosh HD". I'd already done it before, so I wasn't frightened at all. I turned the computer off again, and restarted it while pressing Command-R a second time. The fact is, it showed me exactly what I wanted to : The "livebox list". But my livebox wasn't in it, so, I restarted the computer after waiting a few minutes.
When I pressed Command-R again, it showed me the Earth, turning, and a message saying it is actually looking for an update on Apple's server, but it may take time. After 2 seconds, the Earth stopped her rotation, got a big exclamation point on her face, and had written under her : "apple.com/support - 2006F".
I looked for 4 hours, but nothing could help my Macbook to download Mavericks again.
Thank you,
Paul.
NB : Sorry for this poor english D:

Try this. I am assuming your MBA came with Lion (10.7) or later.
Boot the MBA withe the OPTION+COMMAND+R keys.
This should result in a display with a revolving globe.
This will connect you to the Apple servers and will determine what the original OSX was for your MBA.
Follow the installation instructions.
You will need a solid Internet connection.
Ciao.

Can't install MacBook Air Flash Storage Firmware Update 1.1

My macbook air is mid 2012
And I just update the mac on Oct 15
And today I heard about the ssd failure thing.
I head to appstore and find 0 updates there.
Then I download the MacBook Air Flash Storage Firmware Update 1.1 here http://support.apple.com/kb/DL1690
And it says "This computer does not need this update"
Does this mean my mac is good? Or not?

dknyxh wrote:
And it says "This computer does not need this update"
Does this mean my mac is good? Or not?
Firmware update tests the computer first to make sure that the SSD is not a faulty one.
Then update will not be installed and returns the message
"This computer does not need this update".
Does this mean my mac is good? Or not?
Your Mac is good.
Best.

Macbook Air - Dead Pixel

I bought my early 2014 Macbook Air a little over 4 weeks ago, and I have just noticed a dead pixel in the middle of the screen. Will Apple fix this for free? I didn't buy my Macbook at an Apple shop, but at an authorized Apple retailer, so should I take it back to them for repair? Needless to say i'm a little frustrated with paying £1000 for a laptop to have a considerable sized dead pixel in the screen.

Will Apple fix this for free?
Only Apple can determine that. Read:
About LCD display pixel anomalies for Apple products released in 2010 and later

Macbook air dead

MAcbook air won't start, yosemite. It is completely dead. Smc and pram don't work. Yesterday it was fine, i left it asleep.

Keep it charging for at least 12 hours.
Reset SMC again.
If that doesn't help, contact Apple.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/
Best.

Macbook air crashes after 2-3mins after startup

Hello,
I'm having this problem for 3 days now, since I was playing a game and the screen just froze. Unable to do anything I had to press the power button.
However when I tried to start up after that it wouldnt get past the apple logo and start, although this continues to happen sometimes I am able to start up after a few tries.
The thing is whenever I start up it only keeps crashing again after 2 or 3 minutes, sometimes it gives me more time, sometimes less. Already tried checking for errors with Disk Utility, resetted SMC and PRAM as I saw on other forums, with nothing changing...
It's a Macbook Air from 2010 Mountain Lion OS X 10.8.3 Core 2 Duo 1,82 GHz 2Gb RAM. It's 3 years old but it worked good for what I needed it for...
Please help thanks!

Here it is finally, hope it can be of any help
Process:         mds [49]
Path:            /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mds
Identifier:      mds
Version:         707.5
Code Type:       X86-64 (Native)
Parent Process: launchd [1]
User ID:         0
Date/Time:       2013-04-21 00:28:31.672 +0100
OS Version:      Mac OS X 10.8.3 (12D78)
Report Version: 10
Anonymous UUID:
Crashed Thread: 3 Dispatch queue: com.apple.metadata.spotlightindex
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000bad
VM Regions Near 0xbad:
-->
    __TEXT                 000000010ddf2000-000000010df12000 [ 1152K] r-x/rwx SM=COW /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mds
Application Specific Information:
[0x11655a000]/SourceCache/Spotlight_frameworks/Spotlight-707.5/core-db/log-db/ld b.c:237: failed assertion 'val' / (hfs, t: 0x11, st: 0x1, f: 0x480d000)
[0x11628e000](Warning) IndexQuery in virtual bool SISearchCtx_FSI::performSearch(struct PartialQueryResults *):Retried searchfs 4 times
[0x11655a000](Warning) IndexQuery in bool preIterate_FSI(SISearchCtx_FSI *):Throttling inefficient file system query
[0x11628e000](Warning) IndexState in void updateMetaInfoForState(CIMetaInfo *, unsigned int, unsigned i
Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib             0x000000010f9d2686 mach_msg_trap + 10
1   libsystem_kernel.dylib             0x000000010f9d1c42 mach_msg + 70
2   com.apple.CoreFoundation           0x000000010f032233 __CFRunLoopServiceMachPort + 195
3   com.apple.CoreFoundation           0x000000010f037916 __CFRunLoopRun + 1078
4   com.apple.CoreFoundation           0x000000010f0370e2 CFRunLoopRunSpecific + 290
5   mds                                0x000000010de006e4 0x10ddf2000 + 59108
6   libdyld.dylib                      0x000000010f7fb7e1 start + 1
Thread 1:
0   libsystem_kernel.dylib             0x000000010f9d46d6 __workq_kernreturn + 10
1   libsystem_c.dylib                  0x000000010f862f4c _pthread_workq_return + 25
2   libsystem_c.dylib                  0x000000010f862d13 _pthread_wqthread + 412
3   libsystem_c.dylib                  0x000000010f84d1d1 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib             0x000000010f9d4d16 kevent + 10
1   libdispatch.dylib                  0x000000010f7c6dea _dispatch_mgr_invoke + 883
2   libdispatch.dylib                  0x000000010f7c69ee _dispatch_mgr_thread + 54
Thread 3 Crashed:: Dispatch queue: com.apple.metadata.spotlightindex
0   com.apple.spotlight.index          0x000000010e16b92c getDBFForUniquedValue + 175
1   com.apple.spotlight.index          0x000000010e16ae3f inflateDBO2 + 2237
2   com.apple.spotlight.index          0x000000010e176718 db2_get_obj_callback + 626
3   com.apple.spotlight.index          0x000000010e04d3a6 processOneFile + 400
4   com.apple.spotlight.index          0x000000010e04b92d moveFiles + 46
5   com.apple.spotlight.index          0x000000010e032e13 runLoop + 51
6   com.apple.spotlight.index          0x000000010e05b4e1 work_fun + 662
7   libdispatch.dylib                  0x000000010f7c40b6 _dispatch_client_callout + 8
8   libdispatch.dylib                  0x000000010f7c547f _dispatch_queue_drain + 235
9   libdispatch.dylib                  0x000000010f7c52f1 _dispatch_queue_invoke + 52
10 libdispatch.dylib                  0x000000010f7c5448 _dispatch_queue_drain + 180
11 libdispatch.dylib                  0x000000010f7c52f1 _dispatch_queue_invoke + 52
12 libdispatch.dylib                  0x000000010f7c5448 _dispatch_queue_drain + 180
13 libdispatch.dylib                  0x000000010f7c52f1 _dispatch_queue_invoke + 52
14 libdispatch.dylib                  0x000000010f7c51c3 _dispatch_worker_thread2 + 249
15 libsystem_c.dylib                  0x000000010f862d0b _pthread_wqthread + 404
16 libsystem_c.dylib                  0x000000010f84d1d1 start_wqthread + 13
Thread 4:
0   libsystem_kernel.dylib             0x000000010f9d4ffa read + 10
1   mds                                0x000000010ddfb97d 0x10ddf2000 + 39293
2   libsystem_c.dylib                  0x000000010f8607a2 _pthread_start + 327
3   libsystem_c.dylib                  0x000000010f84d1e1 thread_start + 13
Thread 5:
0   libsystem_kernel.dylib             0x000000010f9d46d6 __workq_kernreturn + 10
1   libsystem_c.dylib                  0x000000010f862f4c _pthread_workq_return + 25
2   libsystem_c.dylib                  0x000000010f862d13 _pthread_wqthread + 412
3   libsystem_c.dylib                  0x000000010f84d1d1 start_wqthread + 13
Thread 6:
0   libsystem_kernel.dylib             0x000000010f9d46d6 __workq_kernreturn + 10
1   libsystem_c.dylib                  0x000000010f862f4c _pthread_workq_return + 25
2   libsystem_c.dylib                  0x000000010f862d13 _pthread_wqthread + 412
3   libsystem_c.dylib                  0x000000010f84d1d1 start_wqthread + 13
Thread 7:
0   libsystem_kernel.dylib             0x000000010f9d46d6 __workq_kernreturn + 10
1   libsystem_c.dylib                  0x000000010f862f4c _pthread_workq_return + 25
2   libsystem_c.dylib                  0x000000010f862d13 _pthread_wqthread + 412
3   libsystem_c.dylib                  0x000000010f84d1d1 start_wqthread + 13
Thread 8:
0   libsystem_kernel.dylib             0x000000010f9d46d6 __workq_kernreturn + 10
1   libsystem_c.dylib                  0x000000010f862f4c _pthread_workq_return + 25
2   libsystem_c.dylib                  0x000000010f862d13 _pthread_wqthread + 412
3   libsystem_c.dylib                  0x000000010f84d1d1 start_wqthread + 13
Thread 9:
0   libsystem_kernel.dylib             0x000000010f9d46d6 __workq_kernreturn + 10
1   libsystem_c.dylib                  0x000000010f862f4c _pthread_workq_return + 25
2   libsystem_c.dylib                  0x000000010f862d13 _pthread_wqthread + 412
3   libsystem_c.dylib                  0x000000010f84d1d1 start_wqthread + 13
Thread 3 crashed with X86 Thread State (64-bit):
rax: 0x0d551363f7d62557 rbx: 0x0000000000000094 rcx: 0x00000000002f4180 rdx: 0x00000000000ecdf0
rdi: 0x0000000116088a00 rsi: 0x0000000000000000 rbp: 0x00000001165578d0 rsp: 0x0000000116557820
   r8: 0x0000000000000009   r9: 0x00000000348a3750 r10: 0x0000000000000000 r11: 0x00000000348a3750
r12: 0x00007f8698472bf5 r13: 0x00007f8698472b70 r14: 0x00007f8699832600 r15: 0x0000000000000004
rip: 0x000000010e16b92c rfl: 0x0000000000010206 cr2: 0x0000000000000bad
Logical CPU: 1
Binary Images:
       0x10ddf2000 -        0x10df11ff7 mds (707.5) <2EED8584-AD83-3E0A-A895-55C908B7E353> /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
       0x10df64000 -        0x10df68ff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
       0x10df70000 -        0x10df71fff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
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       0x1120a7000 -        0x112242fef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
       0x112267000 -        0x112267fff com.apple.Accelerate.vecLib (3.8 - vecLib 3. <B5A18EE8-DF81-38DD-ACAF-7076B2A26225> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
       0x112270000 -        0x1122d8fff libvDSP.dylib (380.6) <CD4C5EEB-9E63-30C4-8103-7A5EAEA0BE60> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
       0x1122e3000 -        0x11237dfff libvMisc.dylib (380.6) <714336EA-1C0E-3735-B31C-19DFDAAF6221> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
       0x11238e000 -        0x112785fff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
       0x1127e9000 -        0x11296ffff libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
       0x1129a4000 -        0x1129ccfff libJPEG.dylib (849) <5C9052F6-D0B3-39CC-8302-468B43D694D5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
       0x1129d6000 -        0x112a2bff7 libTIFF.dylib (849) <C4D0E196-9319-319B-AF72-8B63FB5AF71B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
       0x112a3a000 -        0x112a5afff libPng.dylib (849) <F4C23A55-F17B-3E4F-9E80-BC97F778BA49> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
       0x112a64000 -        0x112a68fff libGIF.dylib (849) <6A664B4D-0A88-33F7-9064-0CD159AB9CE9> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
       0x112a70000 -        0x112b72fff libJP2.dylib (849) <4EEA33EB-AF9F-365D-A572-F7D11AD1C76F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
       0x112ba4000 -        0x112ba7fff libRadiance.dylib (849) <F7D9A0FD-1195-34CB-BFE5-79DAF3F40AC3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
       0x112bb1000 -        0x112bf5fff libcups.2.dylib (327.3) <71E771A1-0489-3417-8A4A-56A2C930F80C> /usr/lib/libcups.2.dylib
       0x112c0d000 -        0x112c2fff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
       0x112c4a000 -        0x112d3ffff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
       0x112d50000 -        0x11397dff7 com.apple.AppKit (6.8 - 1187.37) <FAEA8B77-210F-3C0F-B9CF-85A7595CCA26> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
       0x114077000 -        0x1140baff7 com.apple.RemoteViewServices (2.0 - 80.6) <5CFA361D-4853-3ACC-9EFC-A2AC1F43BA4B> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
       0x1140f3000 -        0x114244fff com.apple.audio.toolbox.AudioToolbox (1.8 - 1. <C680EE1A-B4ED-3E77-A08C-DC47922ACA33> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
       0x1142d5000 -        0x1142d5ffd com.apple.audio.units.AudioUnit (1.8 - 1.

Why can't my Macbook Air startup after formatting hard drive?

Hello fellow apple users,
I recently decided to restore my macbook air to factory settings. I held command + R at startup and from there went to disk utilities and formatted the hard drive. I have done this several times in the past. I restarted my computer before anything else over curiosity (which was a stupid mistake). My computer restarted and nothing happened. Just a blank black screen. The sound from when it turns on was there but nothing else. I tried literally all of the start up commands but none of those worked. I tried internet recovery but it could not connect to the internet and it gave me an error saying 2013f. Does anyone know how i can fix this? I am on a wifi connection with a proxy. Does that have anything to do with it unable to connect?

Because by formatting the hard drive, you erased the operating system... You need to re-install OS X.
You're probably going to have to connect to a different network. The proxy server is probably interfering with your ability to download and re-install.

10.6.5 installed, MacBook Air dead after restart

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