10.6.7 Update and Quadro 4000

Heads-up - the OSX 10.6.7 update contains bad graphics drivers for the nVidia Quadro 4000 GPU. After using either Software Update or the Combo Updater, Quadro 4000 users will find that they're no longer able to use the 2nd display output on the card, screen capture, or record video directly from the screen, plus there appear to be performance problems and 'tearing' when scrolling up/down.
Adding to the frustration is that when you download and try to install the drivers from nVidia's web site (256.01.00f03v5 as of this writing), you get an error message.
nVidia will likely release an updated driver that will work with 10.6.7 soon. Until then, you can either hold off on the update, or follow these steps for a workaround to get your card working properly.
1) Install the OSX 10.6.7 Combo Updater
http://support.apple.com/kb/DL1361
2) Download the nVidia drivers
http://us.download.nvidia.com/Mac/QuadroCertified/256.01.00f03/Retail256.01.00f03v5.dmg
3) Mount the .dmg file (if it doesn't automatically pop open after downloading)
4) Right-click on the installer file and choose 'Show Package Contents'
5) Go to the 'Packages' folder, and you'll see 3 drivers. Install each, one at a time.
6) Restart your Mac Pro.
That's it. Everything will work normally after that.
Cheers

Unfortunately, it appears that the 256.01.00f03v7 driver breaks the Mercury Playback Engine support in Adobe Premiere Pro CS5. After successful installation and restart of the machine, the computer runs normally until you get to Premiere Pro.
In PPro, with MPE enabled you'll find that the video preview windows will only display garbled information and will not play back video (checked at multiple resolutions). Switching from MPE acceleration to software rendering and deleting the previews immediately resolves the problem, and video plays back normally. Turning Mercury Playback Engine back on and deleting previews again (in the hopes of 'jiggling the handle' so to speak) did not help. I also tried re-installing the latest CUDA driver, to no avail.
No real workaround, except to use Time Machine (or whatever you use for backup) and revert the system back to 10.6.6, or just use Premiere Pro CS5 with the software renderer, and hope the nVidia Quadro team can get a real driver update in very short order. I'm still kind of shocked that in nearly 6 months they still haven't updated from the 256.01 driver code that was released on Mac in November - for comparison's sake, they're up to version 267.11 on the Windows 7 driver (some of those updates have offered big performance improvements that we've just been left out on). Of course, if you happen to have the now-discontinued GTX-285 card lying around, you could also swap out the Quadro card and be good to go in no time.

Similar Messages

Power available for GPU/graphics card/Quadro 4000

I need to upgrade to a Quadro 4000 GPU in order to use DaVinci Resolve on my Mac Pro. DaVinci needs to graphics cards for full operation: the Quadro to process video and another card to actually run the displays (an Apple 30" Cinema Display and a 21" DVI monitor).
Any of the decently powerful cards I'm looking at require power from the mainboard -- which has two power outlets. The Quadro 4000 requires both of them.
Is there another power source available somewhere inside the computer to run this second graphics card? Or perhaps someone can suggest a good solid graphics card to run the two displays that does not require power?

And your Mac running OS X will not accept the Quadro 4000.
http://store.apple.com/us/product/H3314LL/A
Same card on Amazon for $790 with MacPro3,1 or later
http://www.amazon.com/PNY-DisplayPort-Profesional-Graphics-VCQ4000MAC-PB/dp/B004 CRS78O/
There are some helpful comments there like this one:
i work in 3D visual effects, post production, and graphics.
this video card works fantastic under Windows 7. the Windows drivers for the Quadro are finely tuned and allow particular applications to take full advantage of the video card.
under OS X, the card is NOT worth the premium cost. my ATI 5870 performs better in applications that the Quadro 4000 is suppose to work better with. for the life of me, i can't understand why Nvidia/Apple can't get these drivers right under OS X. its the same story, Quadro release after Quadro release. Nvidia and Apple just don't seem to care. my current 2010 12-core Mac Pro might be my very last Apple desktop. i just can't justify the Apple tax anymore if Apple isn't going to provide basic stuff professionals need. it just seems like Apple is drifting farther and farther away from the professional market.....so disappointing.
another extremely annoying thing is that i can't have my ATI 5870 and Quadro 4000 running at the same time. the Mac Pro only has two 6-pin power cables!!!! what's with that!! are you kidding me??!!
So you need to look at a new Mac. Or running Windows. Or... something.
2008 brought with it EFI64 / UEFI which is what you would need right now. Had you waited back when you did buy your Mac Pro until March 2008.... you would really have been set as far as usiing Quadro or GTX 285 and having 64-bit EFI. I just think this is another of those times.
Not everyone is ready to and running Lion, but Lion does have some support for the GTX 580, which is more power.
http://netkas.org/?p=1059
http://forum.netkas.org/index.php/topic,979.0.html
http://forum.netkas.org/index.php/topic,979.15.html
This: support for GTX cards even in MacPro1,1 if you have 10.7,3
http://forum.netkas.org/index.php/topic,1897.0.html
Why wait? Ivy Bridge from Intel in April will and has to arrive someday on Apple's desktop.
the GTX 680 arrives on 23rd, and AMD has their new line of GPUs, so something there.
Your GTX 285 no matter what, unless the seller isn't what he/you say they are, should work in Windows, Mac OR PC. I've used GTX 260 in my Mac Pro and in a PC with X58.
Vendors are coming out with Thunder storage arrays more so now, more for laptops and other systems, but there and using optical.
Given your needs etc I would find someone that wants your system and PowerPC etc and part with it. If you can't wait, or don't want "1.0" and want solid mature and known hardware, pick up one (you could even get the $2100 2.8 4-core ref'd model and do the W3680 6-core 3.33GHz $599 yourself.
www.macperformanceguide.com has a number of tips. The guy is now running 100% SSDs with a pair of PCIe controllers populated with 1TB SSD modules on each, and 48GB RAM. 2010 lets you use 3 x 8 or 16GB RAM also.

Quadro 4000 issues w/ PP CC. Crashes MacPro during rendering and exporting in Encoder.

I'm using a Mac Pro 3,1 early 2008 w/ 2x2.8 GHz Quad-Core Intel Xeon w/16 GB RAM, Nvidia Quadro 4000 is installed and the factory installed NVidia GeForce 8800 GT for dual monitors. I also have a Blackmagic Design Deckling HD Extreme installed but mainly only use it for the XLR audio outputs to my Mackie Mixer. I'm running Yosemite 10.10.2 and all drivers have been updated.
I finally made the switch to PP CC from CS6 thinking it would make my life easier, boy was I wrong. What a mess. Playback in the timeline is laggy and it seems like the audio is just a bit behind even though technically it is in sync. Makes it very difficult for precise cutting to a quick beat. Main problem though is when I go to Export the Media. As soon as the progress reached a spot in the sequence that I know was not fully rendered in the timeline, the display flashed and then froze the MacPro. I had to manually shutdown. Then I tried to render all the clips still with the yellow bar so that the entire sequence was green. I had to do it in small increments because if I tried to render more than about 10 seconds of the sequence the same crash occurred. Once the entire sequence had the green render bar I tried to Export again. Sure enough, once in Encoder the processing starts out normal, but then as the export continues the processing starts to slow down and then came to a crawl, literally 5 minutes to process perhaps one 5 second clip until it got about halfway and bang, the same flashes and weird pixelation patterns on my displays and then the MacPro froze. Again I had to do manual shutdown and then start back up. After struggling with this till 3 in the morning I did notice that at some point when I reopened Premiere I got the following missing render error msg. "This project was last used with Mercury Playback Engine GPU Acceleration (Open CL), which is not available on this system. Mercury Playback Engine GPU Acceleration (Cuda) will be used." Ok, so something tells me there is an issue with my NVidia Quadro 4000 and Premiere CC.
If anyone has figured out a solution please let me know. Right now I just can't afford to buy a new Mac so I'm hoping perhaps a simple solution or even purchasing a different acceleration card to replace the Quadro 4000 will do the trick.

Yes, latest version of Yosemite, all drivers are up to date. All fans working. I have always used 2x 23" Apple Cinema displays, but they are using the GEForce8800 Graphics card that came with the Mac Pro in the other PCI slot. So the Quadro 4000 is not connected to any displays. Internal Media RAID is 3TB with 2.4 TB still available. I did not keep any settings from old CS6 version of Premiere. Here's an update for you. Its the Quadro 4000 for sure. I talked to PNY, the manufacturer, and they said to pull it out of the Mac and see if the problem goes away. So I did, and of course the problem went away. I also tried installing it in different PCI slots, but to no avail. I also bought a brand new 3TB internal Seagate drive and I did a clean install of latest Yosemite and all the necessary drivers for the Quadro 4000 and installed Premiere CC on it. I had the exact same issues when running PP CC on the new internal drive. So that pretty much tells that its most likely a defective Quadro 4000. Unless you can think of something else that I am overlooking.

Looking for how to run both a Quadro 4000 and a geforce card win7 please

hello,
way back when i built the window 7 editing rig i tried to get a quadro 4000 and a geforce 9800 GT (older version) to work together to get 4 displays going
but i had stability issues so i got another quadro and never had a problem
however, reading this recent thread
http://forums.adobe.com/thread/1258243?tstart=0
it sounds like users are able to mix quadro 4000 with geforce cards
using the geforce for the cuda processing and the quadro for the output
i still want to run 4 monitors (2 from the quadro 4000 and then 2 from the geforce card (open to suggestions here)
if i can mix cards now i'd like to get a geforce gpu to help out with 4k editing of a feature (probably red scarlet)
and use the quadro for 10bit output
as always positive feedback is appreciated, cheers, j

hello,
no i am still sticking with cs6 for now
and i found where i had read the instructions before
(an answer to one of my own previously asked questions):
Install Quadro Driver full installation via Wizard.
Decompress Geforce Driver latest version but do not run Wizard install.
Manually update Geforce Card driver via Device manager by pointing to Nvidia/Geforce folder
Launch Nvidia Control Panel and set the GPU Acceleration to Geforce card only.
Eric
ADK
i guess this wraps this one up
thanks for taking the time to read
sorry for wasting your time
cheers, j

Problems with 10.8.3 and Nvidia Quadro 4000

Hi,
I have not been able to upgrade from 10.8.2 to 10.8.3 because it does not support my Nvidia Quadro 4000 for Mac. It crashes when I try to rotate an attached screen 90 degrees. It does not matter if the screen is attached to the DVI or the Display Port. Anyone else have this problem and is there a fix? I reported as a developer to Mac Developer forums with no answer and they also closed the ticket.

This problem has been solved by 10.8.4 update. So that is great news!
10.8.3 did not fix it so that is why I stayed on 10.8.2 until this latest one came out. Thanks Apple.

After update OSX to 10.8.5, my graphic card (nwidia quadro 4000) say is not compatible, haw to fix that

hı, today I update my osx and after that, I recive drive not compatible for this system, message from graphıc card, before update that works nice...
I try to download new drive from nvidia but its saye no update avalible...
haw to fix that
thx
mac pro
Processor 2 x 2,4 GHz 6-Core Intel Xeon
Memory 32 GB 1333 MHz DDR3 ECC
Graphics NVIDIA Quadro 4000 2048 MB
Software OS X 10.8.5 (12F37)

Recover from your backup, and if you don't have a backup, install an older version of Mac OS X on a second hard drive installed on your system and boot off that. You can request the Apple Store support to make available 10.8.0, and you can install the 10.8.4 combo on top of that, if that was what you were last running. For a listing of combo updates, see my FAQ*.
Do not attempt to install 10.8.0 to 10.8.4 on top of 10.8.5 as some applications designed only for 10.8.5 may not work with 10.8.4 or earlier.
Contact nVidia and make them aware of your issue. Only upgrade once they have verified 10.8.5 compatibility.

Nvidia quadro 4000 for mac and os 10.6.8 on After Effects CS6 (11.0.2) Cuda don't work

Hi,
We bought an Nvidia Quadro 4000 for Mac for use RayTrace on After Effects CS6 (11.0.2) with our Mac Pro 5.1 on OS 10.6.8.
And the Mac lost the Cuda driver when we restart it.
We use the Nvidia driver 256.02.25f01 for Mac Os 10.6.8 and we made test on different Cuda driver (4.1.25, 4.2.10, 5.0.37 and 5.0.47).
When we install Cuda driver and start directly After Effects 11.0.2 it’s works (after effects see the GPU processor).
But when we restart the Mac and try to launch After Effects, AE doesn’t see GPU processor and ask to install Cuda driver 4.0 or later.
Do you know this problem ?
Do you have a solution ?
Thanks.
And sorry for my English !

Hi All,
I'm having the exact same problem on 10.6.8 with a brand new Quadro 4000. My CUDA preferences are up to date, but After Effects CS6 is not seeing the card.
GPUSniffer gives me some really weird results, which I've included. Of particular note there is a repeated "just leaking" message, an "invalid drawable" and "Did not find any devices that support GPU computation."
Anyone have a fix for this? We just dropped a lot of money on this card so I could squeeze some more life out of this workstation (Mac Pro 4,1 dual quad 2.66 with 12GB RAM).
Last login: Fri May 31 10:20:47 on console
edit-e-room-20:~ johnlee$ /Applications/Adobe\ Premiere\ Pro\ CS6/Adobe\ Premiere\ Pro\ CS6.app/Contents/GPUSniffer.app/Contents/MacOS/GPUSniffer
--- OpenGL Info ---
2013-05-31 10:28:52.456 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x1046095a0 of class NSCFString autoreleased with no pool in place - just leaking
2013-05-31 10:28:52.458 GPUSniffer[71708:903] invalid drawable
Vendor: NVIDIA Corporation
Renderer: NVIDIA Quadro 4000 OpenGL Engine
OpenGL Version: 2.1 NVIDIA-1.6.37
GLSL Version: 1.20
Monitors: 2
Monitor 0 properties -
   Size: (0, 0, 2560, 1600)
   Max texture size: 16384
   Supports non-power of two: 1
   Shaders 444: 1
   Shaders 422: 1
   Shaders 420: 1
2013-05-31 10:28:52.467 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x10411d900 of class NSCFString autoreleased with no pool in place - just leaking
2013-05-31 10:28:52.467 GPUSniffer[71708:903] invalid drawable
Monitor 1 properties -
   Size: (2560, 0, 1600, 1200)
   Max texture size: 16384
   Supports non-power of two: 1
   Shaders 444: 1
   Shaders 422: 1
   Shaders 420: 1
--- GPU Computation Info ---
Did not find any devices that support GPU computation.
2013-05-31 10:28:52.471 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x1041234d0 of class NSCFArray autoreleased with no pool in place - just leaking
2013-05-31 10:28:52.471 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x1041236a0 of class NSCFArray autoreleased with no pool in place - just leaking
2013-05-31 10:28:52.471 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x10411c030 of class NSView autoreleased with no pool in place - just leaking
2013-05-31 10:28:52.471 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x10411c030 of class NSView autoreleased with no pool in place - just leaking
2013-05-31 10:28:52.472 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x10411b000 of class NSCFArray autoreleased with no pool in place - just leaking
2013-05-31 10:28:52.472 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x104110e00 of class NSCFArray autoreleased with no pool in place - just leaking
2013-05-31 10:28:52.472 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x10411ccc0 of class NSView autoreleased with no pool in place - just leaking
2013-05-31 10:28:52.473 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x10411ccc0 of class NSView autoreleased with no pool in place - just leaking
edit-e-room-20:~ johnlee$

Cisco C240M3 and NVIDIA Quadro 4000

I was told this week @ #vmwarepex that the C240M3 supports the quadro 4000 video card, i'm not certain, but I have yet to see anything internally to that box that would provide power required for the card.

I will move this to the Premiere Pro forum
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

Nvidia Quadro 4000 and Prodad Vitascene

Hello all and Happy Holidays.
I just upgraded to the Quadro 4000 in anticipation of upgrading to PP and AE CS5.
I have been using Prodad's Vitascene for years (filters and transitions) and am very dependent on them...... I can't seem to get it to work with the Quadro 4000. It's telling me that it's not compatible with the software. However, Prodad says it is. Any suggestions for settings I may have wrong on the graphics card.
Thanks for your help in advance.
Very Frustrated....
Jessica

Please refresh my feeble memory. What OS version are you using?
I cannot recall the exact history, but seem to recall that DirectX 9 was for XP, and with Vista, it jumped up to about 10. I wonder if loading DirectX 9 would work? I have DirectX 9.0c on my XP-Pro SP3 machines. This would be to run a test. Where I am coming from here is experiences that I had with some older 3D paint programs. They were written for a time, when 512MB of RAM was tops. I built a new machine, with 2GB RAM, and none would work, as they saw any RAM amount, beyond 512MB as not usable. I had to build another box, with only 512MB RAM, to run those. I am wondering if Vitascene is seeing DirectX 11 as not recognized, as the program may have been written to see only up to DirectX 9, or perhaps DirectX 10, and DirectX 11 is beyond its database.
When you told ProDAD that you had DirectX 11, did that throw up any flags to them?
Just a thought,
Hunt

Nvidia quadro 4000 and boot camp monitor issue

Hey Im running a quadro 4000 on my mac pro and I'm having issues in my bootcamp partition running windows 7, were it won't wake up from sleep or screens won't turn on at all, some issues in general with it booting up properly and sometimes screens go black, but computer is still running just black screens... any ideas... from what i see people have been running this with and since the latest drivers people seem to be happy... just can't seem to get much performance out of mine. Even treid installing the drivers as a root user but still having similar issues as before.
From reading on many forums it seems like this should not be happening with the latest drivers now out, Ive put back my old ATI and it works fine so im pretty sure its the card... any suggestions or tips?
thanks
steve

You will have to ask the Suitcase people. I see nothing in there related to the Adobe part of the equation. It's the Suitcase plug-in dragging down everything all the way.
Mylenium

Nvidia Quadro 4000 and GeForce GT 120

Hi,
I currently have 2 CUDA cards in my MacPro and I know that PPro can only use one card at a time. I'm just trying to figure out if it is possible to tell which card PPro is using for CUDA acceleration, or hopefully to point PPro to the card I want it to use?
I'm testing out Davinci Resolve and have added a GT 120 to my system which I've put in Slot 1, and moved my Quadro 4000 to Slot 2 as per the Resolve specs.
The way I'm understanding it, is that PPro is using the GT 120 now instead of the 4000. I've noticed today a couple of outright crashes of PPro. I'm wondering it the GT 120 is responsible for that. (I did put in a Speed/Duration of 100% reverse on a clip which I think may be the problem)
My concern is that I want to continue to use the Quadro 4000 with PPro (I'm thinking, for the price I paid, it should be the higher preforming card), and not have it just sitting there, only getting used by DaVinci.
I guess my question really is, if I am not sold on going with DaVinci, does make any sense to keep the GT 120 in my tower if PPro is my main editor?
Also on a related note... is the GT 120 a better preforming card with AE? A quick render test did show the GT 120 render a comp 43secs as opposed to 62sec by the 4000.
Any insight is appreciated.
Thanks,
A.J.
www.modrew.com
MacPro OS 10.7.2
2.93 GHz Quad
12GB RAM
Nvidia Quadro 4000
Nvidia GeForce GT 120
Decklink HD Extreme 3D

one quick addition... I know the GT 120 is not a "supported" card, but I am getting Mercury Hardware playback... that's why i'm not sure if the 4000 is being used. What's leading to my confusion is the fact that After Effects will only use the GT 120 for OpenCL if both cards are installed (in either slot 1 or 2, the order doesn't seem to matter).
A.J.

Quadro 4000 and FCPX

Hey guys,
I'm running a Quadro 4000 on a 2010 Mac Pro with 32 GB Memory.
Running FCPX is not nearly as smooth as it is on my 2010 iMac with the ATI 5770M. I understand that's because the NVidia card doesn't do opencl well...
BUT, especially now with 10.0.6, I'm seeing crashes pretty much every five minutes. I've reset the PRAM, I've run disk utilities and repaired permissions, I've wiped the prefs...
Anybody else in a similar boat? FCPX is awesome, but I can't use it if it crashes all the time.

Yes I did... I bought a used PC 5870 for like $110... works like a charm. Sold the Quadro. FCPX is buttery smooth now, and after a little tweak I also have acceleration is PPro CS6. I'm a happy camper.

Will Nvidia update the driver for quadro 4000 for mac? When?

Will Nvidia update the driver for quadro 4000 for mac? When?

Not sure when/if they will make an update to the Quadro 4000 driver but I've been running the current driver without any issues.
Are you experiencing any problems? If so please explain.
Here the links to the latest driver:
http://www.nvidia.com/object/macosx-cuda-5.5.28-driver.html
http://www.nvidia.com/download/driverResults.aspx/68439/en-us
Thanks,
Peter Garaway
Adobe
Premiere Pro

Okay to run Quadro 4000 and ATI 5770 in MacPro?

I have switched from FCP to Premiere CS6 but still use Apple motion for graphics and titles. Unfortunately the Nvidia Quadro 4000 performs pitifully in Motion so I was hoping to run both cards at the same time and get the best of both worlds if possible.
Anyone else try this mad experiment?
I have both cards but wanted to ask first before I embark on this journey...
2010 MacPro 3.33 hexacore

Run & Gunner wrote:
May I ask how are you using both cards? Do you have a monitor hooked up to each card? How do you tell your apps which card to hook up with or is it automatic?
I don't have this setup anymore as I'm using a modified GTX570 in my Mac Pro now. It's far faster than either of the aforementioned. But, when I had both in, I was only using the nVidia for card-specific work. In other words: just Premiere Pro. I had an LCD panel connected to each of the cards, and the nVidia was the primary display. At no point did I ever stress the ATI.
jas

Speed Grade and nvidia quadro 4000 crashing Mac Pro

I cannot use SpeedGrade or render a Premiere Pro movie on CC or CC 2014 without crashing my Quadro 4000 on Mac Pro. It restarts without reading the graphic card again. I turned GPU off and now it works slowly but without crashing. Does Adobe has any answer to this? CUDA v. 6.0.46 on Mac OS Mavericks.

I will move this to the Premiere Pro forum
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

10.6.7 Update and Quadro 4000

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