10.6.8 Supplemental update -- Freeze

I let software update install this supplemental update today, after ensuring that my time machine backup had completed. After the restart, it seemed to launch ok until the desktop appeared with larger/rearranged icons, and a huge dock appeared (usually hidden and containing many more items). Activity Monitor launched (login item) and began updating.... then stopped.
At that point, I could move the pointer with the mouse, but it was otherwise unresponsive. I've seen similar behavior with 2 bad video boards in past, but there weren't any screen glitches. It would boot in safe mode, but all my usual finder/keyboard/mouse preferences were reset to those of a new install. Any attempt to reboot led to a similar hang shortly after launch. (< 30 sec).
I undid the changes, reverting to a complete restore from this AM's time machine backup. While it is back to functioning as it was before the update, I appear to have lost anything in my user folder that was changed since the last restart some time ago. This is a feature of file vault, I presume.
Does anyone else long for the days when Apple Computer sold computers, rather than lifestyle?

Same problem here, but i don't have time machine running so cannot back out the update. Hope Apple fixes this soon.

Similar Messages

V10.8.5 Supplemental Update 1.0 froze after reboot

While running OS X 10.8.5 I installed the "OS X v10.8.5 Supplemental Update 1.0" from the Software Update menu, and the initial install process succeeded, and then prompted me to restart the machine as expected.
I clicked restart and then during the start-up process, a dialog "Installing Software Update…" appeared, got to about 80% progress and then froze with "Less than a minute" to go:
I waited about 20 minutes for something to happen, but nothing moved at all.
So then I forced a restart by holding down the power button, and the machine rebooted and everything appeared normal.
But I was worried that the update had not installed correctly, so I downloaded the combo update for "OS X v10.8.5 Supplemental Update 1.0" from Apple and re-installed it. Again, the initial install process succeeded and prompted me to restart. However this time, no additional install dialog appeared during the startup process.
After the startup, things appeared normal, except there was no OS X menu bar at first - it wasn't until I clicked an app in the Dock that the OS X menu bar suddenly appeared (I don't know if that's significant or related).
I rebooted the machine once more, and everything seems completely normal now. Software Update is not prompting me to install the supplemental update again (says there's nothing to install).
Any idea what happened? What is the purpose of the "Installing Software Update" process that runs after startup? And what is the significance and likely impact of it freezing at 80% and not completing?

The supplemental update did address the 'slow' Time Machine backups under 10.7.5 - if this is your first backup, and depending on how much data you are backing up, I would guess that it could take 6-9 hours, but certainly not 2 (or 99) days. If it seems that the backup is 'hung' just stop it, reformat the external drive, and try again. For some great Time Machine troubleshooting tips, see http://pondini.org/TM/Troubleshooting.html.
Good luck,
Clinton

10.8.2 Supplemental update crashes?

Hi All,
How are you getting on with the 10.8.2 supplemental update? Mine results in yet more problems.
After the update and subsequent restart, all was fine for about 4 hours, then total lock-up. I had to force restart my MBA and on boot-up I got loads of error messages scrolling on the grey apple screen, followed by a bunch of error text overlayed on the apple icon. To continue the re-boot I was invited to press a key or wait - I was too slow to take a pic of the screen to post here.
Any one else experiencing this and have advice?
Rob.

I had this problem and I used Disk Utility to find and repair my drive. I rebooted normally and all is now well.

Big hard drive problem after 10.8.5 supplemental update

Hello, I just tried installing the 10.8.5 supplemental update, but now I can't restart my iMac at all. It keeps trying to reinstall the update, and then shuts down. I can restart from the recovery HD, but I can't reinstall the previous software as it says that both of my disks are locked, the main HD and the recovery HD. I tried disk repair, but it says the main HD can't be repaired. Is there any way to unlock the disks? Any other options? Thanks.

You will have to do internet recovery OS X: About OS X Recovery
or Mountain Lion Recovery disk assistant OS X Recovery Disk Assistant v1.0
If you have a third party utility like disk warrior or techtool DiskWarrior 4 - The Disk Utility for Mac Disk Repair, Mac Directory Repair, Mac Disk Recovery, Mac Data Recovery or Techtool Pro 7
they might be able to fix your drive, but this is unlikely.
If you can get the drive repaired and you are still game for the update, I'd use the combo installer instead. A lot of people have had problems with the supplemental installer. I just used the combo installer the other day for a problem I was having with iTunes, worked like a charm. OS X Mountain Lion Update v10.8.5 (Combo)
If the recovery partition will let you, you might have to erase the drive and reinstall ML and reinstall your documents from backups, which I hope you have.
If it won't let you, and DW or TT or Disk Utility won't fix or erase your drive, then the drive has probably failed, and you'll have to replace it.

IMac-27inch model (late 2012) running slow after Mountain Lion 10.8.5 supplemental update

I have the iMac 27-inch (late 2012 model), 8GB RAM, 1TB Hard Drive. All of a sudden after the Mountain Lion 10.8.5 Supplemental update it started running like molasses (apps take forever to open, takes forever to wake out of sleep, long boot up times, etc.) I ran verify disk, verify disk permissions, etc. I found that when I ran verify disk permissions, it stated that the iTunes permissions weren't right so I repaired disk permissions, reboot, still same problem. Ran verify disk permissions again, once again iTunes permissions issues, repair disk permissions, restart, same problem over and over again like Ground Hog Day, please help...

First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

I have upgraded Snow Leopard with Combo 10.6.8, the supplemental update and fixed permissions, but still can't open app store to upgrade to Mountain Lion. I am on the Cayman Islands. Thanks for the help!

I have upgraded Snow Leopard with Combo 10.6.8, the supplemental update and fixed permissions, but still can't open app store to upgrade to Mountain Lion. I am on the Cayman Islands. Thanks for the help!

Don't be afraid to bump this topic. There's also an App Store forum where you might repost this question, but give some of these details in your post. I'd rephrase the topic to something like "Can't use App Store to upgrade." (Instead of can't "open".) Then give the details.
https://discussions.apple.com/community/mac_app_store/using_mac_apple_store

Updater freezes. Shuffle corrupted. Please help.

Before I get started I'll try to be clear on a few things.
UPDATER VERSION IS IRRELEVANT. I've tried with three different versions.
ITUNES VERSION IS IRRELEVANT. This is unrelated to itunes.
Short story: Program problem disallowed safe shuffle removal. It was corrupted as a result. I can't restore the ipod because the updater freezes up.
Longer story: Because of program I tried to run off my shuffle and my schools computer setup, things got messed up and when I tried to eject it it wouldn't let me. So I removed it manually. The shuffle got corrupted and was unreadable.
Seemed like a minor problem since I could easily restore the Ipod. I knew I had lost my files but that wasn't too bad. However the updaters all freeze when the ipod is plugged in or if they start while it's plugged in.
Now instead of just getting an error message when I try to do anything with my ipod the computer seems to be treating it as though it were an empty cd drive or something.
I doubt I can fix things. If I can't can anyone direct me to a replacement form and tell me if I've somehow voided the warranty?

I fixed it myself. The restorer was freezing up but apprently there is a third party one.
http://www.ilounge.com/index.php/ipod-software-windows/comments/anapod-reinitial izer-100/
It works great. it may help those of you who can't get the updater to recognize your ipod.

? OSX 10.6.8 V1.1 update vs. 10.6.8 update& Supplemental Update

Hi,
I did the Combo 10.6.8 update, followed by the 10.6.8 Supplemental Update (small file around 10MB if I am correct) I saw
? on same date posted 7-25-11 10.6.8 V 1.1 Update posted in software downloads in support,(& and I believe I saw both a Combo and Client
Version option for OSX 10.6.8 V1.1 ) By chance and ? dumb question ..
Is the 10.6.8 V1.1 update ,(perhaps) a combination of either the Combo 10.6.8 update + the 10.6.8 supplemental update
and/ or the Client 10.6.8 update and Supplemental 10.6.8 update ?
s > I did the updates and checked the Software Updates (via the Apple Icon ) and checked a few days apart again
the 10.6.8 V1.1 never appeared as a update,
Do I need to download or attempt to download the 10.6.8 v1.1 update (Combo or Client) from Support>Downloads>
Thank You
diamondblues

Fortuny,
Stefen,
Thank You for Your reply, I certainly appreciate it !
I marked Your answer as Correct Answer,
Take Care
David
diamondblues

ZAC update freezes

Hi,
I have one user whose ZAC update just stops at the same point every time.
There are no errors being shown on either the client or the server. From
what I could figure out ZAC bootstrap updates files in batches. It may be
that it is opening (and not closing) more files than allowed by operating
system (I think I've seen that one before). But basically the symptom is
that the update just stops at the same point every time from any machine at
the that user's location (they have a pretty good pipe so the bandwidth
should not be a problem). It works fine for all other users.
Cheers,
Ivan

Ivan,
I've spoken with our technical support folks and I asked that you give us
another try. Someone should be able to answer your ZAC questions when you
reconnect with them.
Thanks,
Michael
Michael Girdley
BEA Systems Inc
"Ivan N. Zhidov" <[email protected]> wrote in message
news:3a22c1e1$[email protected]..
Some time ago I posted a couple of questions/wishes about ZAC andbasically
the response was that it is not going to get that much support. Well now I
think ZAC is no longer a existing functionality of WebLogic and my opinion
should be put into 'as-is' or 'use at your own risk' category. Since my
recent post about a problem I'm having with ZAC (see ZAC update freezes)was
unanswered (I totally understand that, a newsgroup is not the main support
venue) I went to the Customer Support and gave them a call. First it tookme
about five minutes to convince the rep that ZAC is a feature of WebLogicand
not a third party product since they have NEVER heard of it. Second, ittook
another three minutes to confirm that it is a WebLogic fetaure and when I
asked about when I should expect a callback I was told if I didn't receive
the call within a couple of days to call them again. Now, I filed the case
as a production level problem on top of it.
Conclusions:
1) DO NOT use ZAC as a PRODUCTION level deployment tool. IT IS NOT
SUPPORTED.
2) Lack of well trained, qualified, and timely support will be the causeof
shrinking WLS market share.
Meanwhile I'm going to dig in the archives...
Cheers,
Ivan

HELP ME UPDATER FREEZES OR GIVES ERROR WHEN TRYING TO RESTORE CORRUPT IPOD!

I have a 5th gen 60g ipod. I haven't used it in awhile and decided to get some vids on it. I hook the ipod up and it does not appear in itunes or anywhere. I use a 2005 updater and it tells me it's not mounted. I decide to restore it. I click restore and the updater freezes during the time bar. Because of being disconnected in the middle of the restore, my ipod is corrupted and just have the folder with the question mark. I decide to try to restore again, 5 more times. Freezes 5 more times. I download the new 2006 updater and while using that restore, it gives me the error "Error: An error occured updating or restoring iPod." Then I try it in Disk Mode for both updaters and the same thing happens. And when I try to update the ipod, the updater just force quits and doesn't even give me an error (with the 2006). The 2005 doesn't even allow me to update it as the option is transparent. Now I have no clue with what to do. Please, I layed out everything and I just want a simple quick answer. Thanks.

Try using Disk Utility to format the iPod just as you would a hard drive. Once that is complete, try the latest iPod updater again.
http://www.apple.com/ipod/download/

Updating Web CS6, Flash update freezes

Updating Web CS6, Flash update freezes, what is the problem?

In FB 4.5, if you go to the Data Services view, and then right click on the data service (WSDL) you connected to, there is an option there to refresh the WSDL. It works very well for me.

64GB+ RAM support: OS X v10.8.2 Supplemental Update 1.0

OS X v10.8.2 Supplemental Update 1.0, a minor software update bringing a handful of fixes to the latest version of OS X Mountain Lion.
The OS X v10.8.2 Supplemental Update is recommended for all users running OS X Mountain Lion v10.8.2 and includes the following fixes:
- Resolves an issue that may cause certain Japanese characters to appear incorrectly in Mail
- Allows Safari to access secure sites when parental controls are enabled
- Addresses an issue that may prevent systems with more than 64 GB of RAM from starting up
Not on http://support.apple.com/downloads/ yet.

The supplemental update did address the 'slow' Time Machine backups under 10.7.5 - if this is your first backup, and depending on how much data you are backing up, I would guess that it could take 6-9 hours, but certainly not 2 (or 99) days. If it seems that the backup is 'hung' just stop it, reformat the external drive, and try again. For some great Time Machine troubleshooting tips, see http://pondini.org/TM/Troubleshooting.html.
Good luck,
Clinton

Facetime Camera not working - Installed 10.8.5 Supplemental Update

So I cheerfully installed the supplemental update for Mountain Lion 10.8.5 tonight and it did not fix my camera issue with Skype. In fact, my Facetime camera, which was working fine with Facetime & Photobooth, stopped working with any software after this update. Before this update came, I did change the plug in back to the pre-10.8.5 update camera plug in, which made it work fine again. I thought installing this update would fix it but it didn't. I ended up changing the plug back to the pre-10.8.5 plug in again and now everything works fine. Any suggestions as to why this is the case?
And I'm using a mid-2013 Macbook Air. 4g Ram/256bg Hard Drive

Unfortunately this is not working for my MacBookAir6,2.
10.8.5 broke the camera for everything but FaceTime.
I installed 10.8.5 supplemental; that broke the camera completely.
Installed 10.8.5 combo, and FaceTime works again, but Skype and Gmail are still broken.
I tried copying the AppleCamera.plugin as noted on the Skype site, but that doesn't fix Skype or Gmail.
Ideas?

Ipod update freeze, firewire problem, possible fix for many.

Hello all,
I've been having a problem with my ipod 3rd gen updating in much the same way as many in this forum have throughout a number of topic threads.
PROBLEM:
During song/playlist/content (not software update or restore) updating function one of two things would happen:
- update would freeze at some point of the transfer (5, 74, 687 songs in to the update) and I would have to force quite itunes and, not being able to dismount the ipod through recommended procedure, I would physically dismount the ipod and receive a scolding for improper dismounting of device.
- system would crash at some point of the transfer yielding the shaded screen and a prompt to restart the computer by depressing the front panel button for two seconds.
In each of the above cases, no matter how many songs that itunes thought it had transferred, I would only have about a dozen songs on the ipod itself, perhaps indicating a bottleneck on the G4 end of the transfer.
DEADENDS FOR ME THAT MAY STILL SOLVE PROBLEM FOR SOME:
- swaping out cables
- ipod software restore or restore to earlier version
SOLUTION:
After contacting Apple support, I was led to the opinion that the problem was with the firewire port itself. This was confirmed by attaching my ipod with my cable to a roomates G5 resulting in a faultless transfer of his song library. I was ready to go out and purchase a new firewire PCI card but decided to research firewire problems in the G4 folder of Discussions. This is where I found the fix to my problem (see links at bottom of document). It would seem that Mac ports, both firewire and USB, have a tendency to bog down after awhile and need to be reset. This can be a addressed by one of three possible solutions. The first and easiest was the solution that worked for me (for other solutions please follow links at bottom of page):
- powered down and disconnected all firewire and USB cables from the G4
- disconnected power cable from G4 (for laptops I would guess that the battery would need to be removed, not sure if that causes any other problems though, please research)and let sit for about 30 minutes.
- reconnected all cables and restarted computer. Ports should be reset at that point
- I took the added measure to restart my computer once with nothing attached to USB and firewire ports and then powering down with front panel button before connecting cables and proceding with final restart.
RESULT:
Faultless transfer of 37.6 gigs of content in less that 45 minutes.
LINKS:
http://discussions.info.apple.com/webx?128@@.68bb1cb3
Dale Weisshaar, "Security Update killed my firewire ports" #1, 08:28pm Sep 27, 2005 CDT
Good Luck
GKE

This worked perfectly for me!!!
SOMEBODY PLEASE TAG THIS POST!!!
i have had the problem that everyone has posted about (i.e. - updated iTunes/iPod software and had the update/freeze problem, tried all solutions, to no avail, and was pretty much screwed.)
JUST DO EXACTLY WHAT HE SAYS TO DO (powermac g5, by the way):
1) power down the computer
2) unplug EVERYTHING (usb, firewire, power, monitor, etc.)
3) leave unplugged for 30 minutes
4) plug power back in
5) power up from main power button
6) wait for computer to start back up, then shut down from power button
7) plug everything back in and power up
8) restart once more for good measure
9) update your ipod
10) take a sigh of relief!
you are seriously a godsend...only one thing...I BOUGHT A NEW ONE ALREADY!!! i literally bought it the day that you posted this solution. After a month and a half of trying to fix this problem, i finally gave up and bought a 20GB iPod Photo with applecare...cost me about $380.
no matter, i think i'm gonna sell my "older" ipod to my mom or dad. they'll use it doing whatever they do. plus, that way, if there's any problem, i can fix it for them without feeling bad about screwing over some stranger.
thanks again, this solution worked perfectly.

10.8.5 Supplemental Update causing external drive error?

I'm seeing a lot of discussion about 10.8.5 having a bug that caused some external drives to eject improperly. I have never had this issue, but just did the software update -- which *I believe* was the 10.8.5 Supplemental Update, because I remember it saying this:
"Fixes an issue that may cause external drives to be ejected after the computer goes to sleep"
... and now I AM getting that error message sometimes after my computer is woken from sleep! So, for me, the Supplemental Update caused the problem that others had been having, but that I'd never had, with the previous update!
I'm assuming I'm fully up to date with my software updates because, when I check, there are no updates to be found.
It's frustrating because I never had this issue, and the update that was supposed to fix it for everyone else, cause it to start happening to me.
Any help or thoughts on this would be appreciated!

Try running the combo update.
10.8.5 Combo Update

10.6.8 Supplemental update -- Freeze

Similar Messages

Maybe you are looking for