10.8.4 fixed my wi-fi connectivity issues, now where do I send it?

After updating my MacBook Pro to 10.8.3 from an earlier version I was no longer able to connect to my Wi-Fi network. This network had one other Mac, 3 iPhones and 2 iPads connected uninterruted the whole time. Now 10.8.4 fixed my connectivity issues. I spent 5 hours trying to get my MacBook Pro to connect to my network and Apple tried to charge me $19.99 to walk me through how to connect my MacBook Pro to my network that was working fine. We bill clients a very reasonable $200 per hour for our services. Where can I send my $1,000 bill to Apple for wasting my time?

I don't know how you feel sig, but I have a strong belief that corporations should be held accountable for their actions. For something as basic, preliminary, and expected as a Wi-Fi connection, of which was working prior to the 10.8.3 update and now works after the 10.8.4 update, this would likely be considered negligence on Apple's behalf, and could possibly even be considered gross negligence if someone could prove it was intentional. This was a common issue and I know I am not the only one.
I was days away of getting the Airport Router in hopes it would bring me back to Wi-Fi. Who knows how many people were coerced into picking up an Apple router in hopes of having Wi-Fi connectivity back. If there was any way this could be determined, this would likely be considered fraud.
I know my family, as many of you out there, have spent greater than $9,000 at the Apple store over the years. We expect to have Wi-Fi after an update.

Similar Messages

  • Is there a fix for the wifi connectivity issue after ios6 update?

    Is there a fix for the wifi connectivity issue after ios6 update?
    Cannot connect to any wifi since update to 6.0.1
    How do I get update to 6.0.2?
    Will that even help?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Is there any fix for the bluetooth connectivity issue after most recent OS update?

    Seems to be a common problem particularly with bluetooth headseat connectivity. Any ideas?

    There is no bluetooth connectivity issue after the recent OS update. There may be a problem with your phone, which may or may not be related to the update. A "common problem" looks like this in the forums:
    I haven't seen any threads on BlueTooth with over 1.4 million views and over 12,000 replies, or even any vaguely close. For any problem that someone has there is bound to be someone else amoung 150 million users who have it. That doesn't make it a "common problem."
    If you tell us what the problem is specifically and what you have done so far to try to resolve it someone can probably help you.

  • Where can i send my Zen to get it fix

    I cannot figure out how to fix my Zen with the recovery tool, where can i send my Zen to get it fixed? I have downloaded the recovery tool and the new firmware but it keeps telling me my Zen is not connected to my computer. Help!

    Hi,
    You could try to get in touch with Support and if your player is really faulty and still w/in warranty, they will help you on how to secure an RMA.
    Best of luck.

  • My brand new mac pro always had Internet connection issues at school. WHY is that? I see the school's Internet working perfectly fine on other PC's, but there is never a day where my mac doesn't have Internet connection issues at school. How do I fix it?

    I got my mac pro in the middle of August. School started the week after. Internet was working perfectly fine at home. But at school, I never had a good connection. Sometimes on the good days I get a connection when I'm sitting at the exact spot in class I always sit at. It's ridiculous and it's frustrating. I invested my money into this laptop and I'm beginning to regret it. I thought it was the school's Internet, but I don't see Internet issues with other PC users. It's most frustrating on registration days and I'm trying to register for my classes before it gets taken, but again... Internet connection issues. It's random. Majority of the time, it doesn't work at all. I've done Network Diagnosis and turning WiFi off then turning it on again. I've done everything I could. I put my money on this laptop and it was a lot of money. I could have bought an 800 dollars laptop and I would have Internet connection anywhere on campus. So, I don't want to continue everyday to regret on buying this laptop every time I try to connect to the Internet at school or Starbucks or anywhere else. How do I fix this? What's the problem ?
    At school, I heard this guy had a problem with Internet connections too and he owned a new mac book pro. He said something like Apple messed up on something, but he fixed it. If I knew mac book pro's had these issues I wouldn't have bought it in the first place. It's freezing on me every other day. It's ridiculous. But what concerns me the most is the Internet connection. So someone please tell me what can I do next to prevent the problem? Am I doing something wrong maybe?

    Hi Kevin,
    I'm using an XLR input mic which is connected to the phantom power enabled XLR mic socket on a USB M-Audio M-Track. The M-Track is connected by USB to the Mac Pro - so effectively I've got an M-Audio USB soundcard with a mic input.  I've also tried a microphone that is a straight XLR to USB cable (guessing with some soundcard chip buried in the usb plug) but that also yields the same effect of bad latency, intermittent quality, stuttering and repeating and echoing (without the speakers on during record so its not feedback).
    The mic works absolutely fine with other recording applications I have on the mac at the moment - albeit non-adobe ones (tested it on the EasyAudioRecorder - and it lives up to its name. it's easy)
    I will try with Audition and report back, but sitting here right now I can imagine it would work fine with audition too - it just seems to be the way premiere is set up for recording into the timeline is a bit sketchy.  I'm willing to accept it might well be a quirk with the new Mac Pro trashcan - I'm not weighting all the woes on premiere.
    Any thoughts or am I out of luck to sit with my fingers crossed for a fix in the next round of updates?
    Nathan.

  • IPhone 6 and Bluetooth phone connectivity issues with my vehicle: this is how I fixed it.

    With so many threads on this topic, I wanted to detail the steps I took to fix my iPhone 6 Bluetooth issues regarding connectivity to my vehicle and handsfree calling.  My phone was pairing with my vehicle without a problem and syncing my contacts and call history but when I attempted to make a call (from either the phone or the vehicle screen) the audio went out and I could not hear the call either through the vehicle speakers or on the phone. The call was going through but I was unable to see it on my vehicle screen and/or hear it either the phone or the vehicle screen. 
    Based on my research and what I have learned so far, the people having problems are those who restored their new iPhone 6 from an iCloud backup from a previous phone, rather than setting up their iPhone 6 as a new phone.  I did an iCloud restore from my previous 5s running iOS 8.   
    First, I am a Verizon customer and I enabled Advanced Calling on my line.  After I requested that this feature be added to my line, under “Cellular” settings on my iPhone, I enabled LTE voice & data.
    Next steps:
    1) Unpair/remove iPhone from the vehicle;
    2) Forget/remove the vehicle from the phone Bluetooth settings;
    3) Soft reset the iPhone;
    4) Reset network settings on the iPhone; and
    5) Pair the phone to the vehicle again and attempt to make a call. 
    If that does not work…
    6) Perform a factory reset, erasing EVERYTHING from your phone and set it up as a new iPhone rather than restoring from a backup.  
    Resetting the network settings seems to be working for some people.  It did not work for me.  I tried it a few times with no result.  I did the dreaded factory reset, paired the phone with my vehicle and had all of my Bluetooth functionality back and was able to use the handsfree phone with zero issues.
    I was on the phone yesterday multiple times with Apple, Toyota Entune, Verizon and my Toyota dealer. Verizon blamed Toyota Entune, Toyota Entune blamed Verizon and my Toyota dealer blamed Apple.  Nobody had a clue how to fix this issue or what was causing it. I don’t know the exact reason why the previous iCloud backups are killing the Bluetooth connections, I just know what worked for me and I thought it was worth sharing. 
    Good luck.

    The new 8.0.2 update DID NOT FIX THIS ISSUE AT ALL. After you power off and on with the phone, same issue as the 8.0, all 3 of my cars lost Bluetooth connection and shows no signal at all.  Good job Apple, what a lousy update you guys did.
    2011 Lexus ES350
    2011 Subaru STI
    2012 Mercedes E350.

  • Is there a fix for Airport No Connect Bug post 10.5.8 for 2009 Macbooks???

    My Airport stopped working after 10.5.8 update.
    It won't connect to my wifi even though it can see it,
    kept getting self assigned IP.
    The airport fix doesn't work with my machine, possibly because it's too new.
    Normal ethernet works fine. I also tried internet sharing on my laptop, as that's how i get my iphone to use wifi at work, that doesn't work either.
    Hardware details below.
    macbook ver 5.1
    Model Name: MacBook
    Model Identifier: MacBook5,1
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.4 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 3 MB
    Memory: 4 GB
    Bus Speed: 1.07 GHz
    Boot ROM Version: MB51.0073.B06

    After doing a Software Update, AirPort has been having serious connection issues. It cannot find wireless networks where the *Wireless SSID Broadcast is DISABLED*. My iPhone finds the networks perfectly, every time. I am forced to input the network manually every time through "Join Other Network...", even though the network is saved on the Advanced list in Network Preferences.
    *Here are the specs of my MacBook Pro:*
    Model Name: MacBook Pro
    Model Identifier: MacBookPro5,3
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.8 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 6 MB
    Memory: 4 GB
    Bus Speed: 1.07 GHz
    *The router I am connecting to is...*
    Linksys Compact Wireless-G Broadband Router
    Model WRT54GC
    Firmware Version: v1.05.7
    Mode: Mixed
    Wireless Channel: 06
    Security: WPA2 Personal
    Encryption: AES
    Everything is pretty much defaulted to the default settings for the router. I have also another Linksys Router that is having the same problems. These used to work before perfectly BEFORE the MacBook 10.5.8 updates...
    *Previous Methods in Trying to Resolve Issue:*
    -Deleting AirPort connection in Network Preferences and re-adding it
    -Deleting the "com.apple.airport.preferences.plist" file in /Library/Preferences/etc.
    I'm at a loss here... any help would be greatly appreciated.

  • Does anyone Know how to fix error 0xe8000065 when connecting the ipod touch 4g

    does anyone Know how to fix error 0xe8000065 when connecting the ipod touch 4g

    See:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

  • How i fixed my Airport ** dodgy connection**Airdisks**

    Since the upgrade to leopard i was plagued with connection issues : dropping, slow, no reconnect after sleep and plenty more.
    Also my airdisks would not connect after sleep and a restart was the only way to sort it.
    In the end i took the AEBS firmware back to 7.1 by selecting 'Base Station>Upload firmware' in the airport utility.
    With this done i also ran the patch for VMware Fusion
    http://communities.vmware.com/servlet/JiveServlet/download/811177-4082/vmnet_fix .zip
    EVERYTHING IS NOW PERFECT!!!! Weeks of frustration is at an end!!! Whoo Hoo!

    If you lose after sleep, that often means that the default network it is trying to connect to is not setup in the network preferences.
    If you go to:
    Apple menu -> System Preferences -> Network -> change Network Status to Airport, and By default Join Preferred networks, and delete all the networks, and only add the network with the correct username and password for your network, usually that will fix the network so that it only goes to that network after it wakes from sleep. Sometimes if the network settings become corrupted, it is best to clear the preferred networks, and start fresh.

  • I haven't used my iPod touch in at least a year, and turned it on again, and it said it's locked up for 22 million minutes? How do I fix it? I connected it to iTunes, but it said I need to put in the password to connect it, and I can't!

    I haven't used my iPod touch in at least a year, and turned it on again, and it said it's locked up for 22 million minutes? How do I fix it? I connected it to iTunes, but it said I need to put in the password to connect it, and I can't do that until time is up. Plus, I can't remember the password!

    iOS: Unable to update or restore

  • Has anyone else noticed that: "The OS X Lion v10.7.3 Update includes Safari 5.1.3 and fixes that: Resolve a Wi-Fi connection issue when waking from sleep" didn't work?

    I installed OS X Lion v10.7.3 because of the following claim.
    The OS X Lion v10.7.3 Update includes Safari 5.1.3 and fixes that:
    Resolve a Wi-Fi connection issue when waking from sleep
    It continues to be a real pain having to reconnect to the network each time I wake my MacBook Air from sleep.
    Does anyone have a suggestion for the resolution to this problem?

    It seems the update fixed old problems for some and caused new problems for others. Sorry to hear you're in the latter group.
    Here are some things to try.
    1. Go to System Preferences > Network, and click the gear icon under the network interfaces like so:
    Whatever service order you have set, drag Wi-Fi either to the top (assuming it's not already there) or someplace else in the list. Click OK and then Apply. Sleep the system then wake it again to observe any changes.
    2. Click Wi-Fi in the above then click Advanced. Select all the networks your computer has ever joined and delete them with the "-" button. OK then Apply again. Select your network under the AirPort icon to re-join it. Sleep and wake again to see if that did anything.
    3. Try creating a new, temporary user account. Log in under that account to see if its behavior is any different.
    You may have done all of these already but perhaps there is something you have not thought of. If nothing helps we may just have to wait a bit longer for Apple to release a fix.

  • When is Apple going to fix Yosemite's internet connection problem

    Is Apple going to fix Yosemite"s internet connection problem?

    Nobody here knows any more than you do about what Apple is going to do. If you want help from other end users with your problem, you'll have to describe it in more detail.

  • Fix for Airport Wireless Connection Problem stating Self-Assigned IP and not wanting to connect in Lion OSX.

    Fix for Airport Wireless Connection Problem stating Self-Assigned IP and not wanting to connect in Lion OSX.
    Bought my girlfriend the newest Macbook Pro 13" and began experiencing problems with my wifi the moment we got home. Her Macbook would not connect to our home Wi-Fi while my old Macbook Late 2008 running Snow Leopard connected without a problem. Airport would say that it had a Self-Assigned IP address (168.x.x.x). Did not realize it was a Lion problem until after using her Macbook Pro and becoming jealous of the new OSX, I upgraded. Soon after I was unable to go online. Luckily I had my iPad 2 and I began to scoure the net for help. Ran into allot of suggestions but it was not until I tried the following all together was I able to share the good new, from my Macbook. Hope this works:
    First go to Preferences > Network and click on the cog next to the + and - on the sidebar and click Set Service Order
         - Move Wi-Fi to the top and click ok.
         - Set location to Automatic
         - Click Apply
         - Click Advanced
         - Click the "-" on the selected Wi-Fi router you wish to connect to
         - Click Apply
         - Click Lock to Prevent Further Changes
    Go to your Mac's harddrive, (Macintosh)
         - Go to Library > Preferences > SystemConfiguration >
         - Delete "com.apple.airport.preferences.plist" file
    Turn off your computer
         - push and hold Option+Command+R+P
         - turn on computer
         - when the grey screen turns on you will hear the OS X "ON" sound (for lack of a proper term) and it will momentarily restart.
         - you will once again hear the "ON" sound, let go of all keys.
         - this resets your PRAM
    Go to Preferences > Network > Advanced > + sign
         - click Choose a Network
         - Select your network and enter password
    Viola!!! I tried this on my Macbook Late 2008 and my girlfriends new Macbook Pro 2010

         No you are clearly mistaken. The Self-Assigned IP address problem exists on many Macbook Pro models, including the current model, which I mentioned as being the original computer with the problem. While my 2008 Macbook is older it was working perfectly on Snow Leopard and didn't suffer issues until switching to Lion. So clearly the problem exists on the operating system and not so much the hardware.
         I called Apple Support  and they had no fix for the problem and told me that this would hopefully be addressed in a subsequent update. It wasn't until I came accross the answer after trying many different methods that I got both of the Macbooks to connect to my router. Otherwise I wouldn't or could not have been surfing the internet for the last 4 months.
    Cheers.

  • How can i fix Connection issues with back to my mac since yosemite upgrade.

    Ok I have been having nothing but problems with back to my mac since the upgrade. both machines are using yosemite and I have even reinstalled yosemite on both still having connection issues. anyone else know how I can fix this? I get one of 2 error messages one that says there is a problem connecting and i should make sure screen sharing is active and then another that says the server does not exist. So far to get it working it involves restarting back to my mac or both macs. This is not a good fix since once I disconnect and try to reconnect a few hours later it does it all over again. I am currently in France and needless to say my parents are starting to get really annoyed with constantly having to do things on there end so I can remote into my iMac.Before the yosemite upgrade I maybe had to do this once or twice.

    What I have done is open Disk Utility, Repair Permissions, and do that more than once if it returns a lot of errors in the permissions.  Then Restart the Mac.
    Also, go to System Preferences > Spotlight and try turning off a couple settings such as search suggestions...these things are taking a lot of resources now.

  • Wifi connectivity issues iPad 2.. Any fixes yet?

    I have issues keeping a connection to my home network.  No, I don't have an airport router (just in case that comes up).  My iPad connects, but loses signal strength, even though I'm only a few feet away from the router, and sometimes just disconnects altogether.  I'm wondering if anyone knows of a fix yet.  I noticed there are quite a few users having similar troubles, but haven't seen anyone actually ask or receive concrete feedback regarding a fix.

    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

Maybe you are looking for