10.9.2 crashes and restarts when I put display to sleep using Hot Corners.
This started happening after applying this update. I have an iMac mid 2007.
This is probably the case as I am booting OS X from a USB drive until I can afford to be without my computer while having my internal drive replaced.
Similar Messages
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My ipad keeps crashing and restarting when I try to open camera
My ipad keeps crashing and restarting when I try to open camera. Whenever I attempt to open my camera, the screen turns black, and then the ipad crashes and restarts on its own. Everything else works fine. Is anyone familiar with this problem?
You can't upgrade to iOS 7 you can only upgrade to iOS 7.1.
In case that 7 is a typo what is the error that is occurring? -
I have a Macbook Pro 2009, i upgraded from 10.5 to 10.8.2 and now when I put it to sleep it shuts down. Does anyone know how to fix this?
That disk from her computer is a machine specific version, you need this disk
http://store.apple.com/us/product/MC573Z/A
and follow these instructions
How to erase and install Snow Leopard 10.6 -
Finder crashes and restarts when Adobe PDF documents are accessed.
Recently I've been having problems with my Finder crashing (window closes and the dot under the Finder icon in the Dock goes out) and restarting (dot under the icon in the Dock comes back on). The problem occurs when I select an Adobe PDF document in the Finder. I use column view. If I click once on a document to see the Preview information in the next column, or if I double click to open the document, the crash and restart occurs. However, it doesn't happen for all Adobe PDF documents. If the icon next to the document name in the Finder shows the first page of the document, the problem does no occur. But if the document icon remains the Adobe logo, the problem occurs.
I'm running Os X 10.5.5 on one of the early iMacs. Other than regular Apple updates, the only software change I've made recently is to install Adobe Flash Player.Here's an update.
The problem seems to be confined to the Finder when Column view is selected. When List or Icon view is selected there is no crash and restart. When Cover Flow is selected the Finder crashes and restarts, but the pattern seems a bit odd. It crashes when some folders or subfolders are selected, but not others.
In Column view the problem occurs for some Adobe PDF documents where the document icon is the first page. It occurs for all PDF documents where the icon is the Adobe logo. -
Mountain Lion Crashes and Restarts When Trying to Sleep
Ever since I installed Mountain Lion, when I try to put my early 2011 MacBook Pro to sleep it crashes and then auto restarts. I can't find anything in the log files to indicate what is causing this crash. This seems different than the reported bugs of the sleep function under the Apple menu not working. It tries to sleep, then "bong" it reboots and tells me it restared because there was a problem.
Actually it hangs at almost every program launched.
It crashes during archiving process using winrar, when I tried to copy a file larger than 4GB, when launching windows internet update, avast antivirus internet update, when configuring local network, when trying to launch Prince of Persia: two thrones, when playing Dark messiah of might & magic (those were the only games I installed).
At the moment I'm quite determined to report everything to the thoshiba service and ask to use the guarantee or sumething like that.
When I reported the errors as Windows proposed, it showed that it is a graphic card problem, it said to install new drivers or decerase the speed of the display device (though it never had beed incerased by me). Either reinstalling the new derivers or decereasing power of the graphic card didn't help.
The new, never seen by me blue screen showed me this: IRQ_NOT_LOWER_THAN_EQUAL (or somthing simmilar).
As I wrote at the begining it crashes almost at every opportunity... -
Mini crashes and restarts when attempting to play songs
Hi, I just received this refurb 4gb mini(from the online apple store) and I was able to install eveything ok... but...after I loaded some songs onto it and went to play them, the darn thing crashes and goes back to the apple logo and reloads itself... I've gone through all of the troubleshooting and have updated iTunes and my iPod, tried restoring etc. and same problem. I just select a song and sometimes it will freeze on that song and it has to be reset. I've tried using songs that I ripped from cds freshly with iTunes and other that I've had on my computer(ripped from windows in mp3 format). The songs are all stereo and 44.1kHz
Any suggestions before I send it back?
Refurb iPod mini 4gb Windows XP ProI'm nowhere near one I was planning on giving them a call and sending it in, but i figured that I'd see if anyone had a fix for it.
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I have the 21.5 inch 2010 iMac and I bought this Kingston 8GB 1 piece Ramstick (http://www.amazon.com/Kingston-Technology-1333MHz-KTA-MB1333-8G/dp/B007TGZ4UY/re f=sr_1_7?ie=UTF8&qid=1401114006&sr=8-7&keywords=iMac+1333Mhz+RAM) and when I put it in my Mac, and I start up my Mac, it crashes and reboots itself. Then it happens over and over again. No matter what I do. Anyone have a solution?
If it is Kingston ValueRAM, that product has been troublesome since Intel Macs were introduced in 2006.
Look to Crucial or OtherWorld Computing (macsales.com). -
MBP restarts when I put it to sleep
This is driving me crazy. About 1/5th of the time I would say when I put the computer to sleep, close the screen, then reopen it again, the computer is actually restarting.
So instead of going to sleep, it restarts. Anything that was in memory is trashed, gone.
Sometimes I'll close the computer to put it to sleep, then without a matter of seconds I hear the restart sound.
Has anyone else had this unwanted restart problem?
Thanks,
ChrisIt looks like there is a bluetooth issue, but I'm not sure what to do with it. We don't have any blue tooth devices in our house. From the console log:
Jan 5 14:57:49 Rigpa kernel[0]: System SafeSleep
Jan 5 14:57:49 Rigpa mDNSResponder: Adding browse domain local.
Jan 5 14:57:49 Rigpa kernel[0]: hibernatepage_listsetall start
Jan 5 14:57:49 Rigpa kernel[0]: hibernatepage_listsetall time: 51 ms
Jan 5 14:57:49 Rigpa kernel[0]: pages 93229, wire 29477, act 34496, inact 2520, zf 1141, could discard act 9830 inact 15765
Jan 5 14:57:49 Rigpa kernel[0]: hibernatepage_listsetall found pageCount 93229
Jan 5 14:57:49 Rigpa kernel[0]: IOHibernatePollerOpen, mlget_interruptsenabled 0
Jan 5 14:57:49 Rigpa kernel[0]: IOHibernatePollerOpen(0)
Jan 5 14:57:49 Rigpa kernel[0]: writing 92989 pages
Jan 5 14:57:49 Rigpa kernel[0]: image1Size 41692160
Jan 5 14:57:49 Rigpa kernel[0]: all time: 5774 ms, comp time: 437 ms, deco time: 0 ms,
Jan 5 14:57:49 Rigpa kernel[0]: image 159194624, uncompressed 276045824 (67394), compressed 158654492 (57%), sum1 529d572d, sum2 c6e9eed5
Jan 5 14:57:49 Rigpa kernel[0]: hibernatewriteimage done(0)
Jan 5 14:57:49 Rigpa kernel[0]: sleep
Jan 5 14:57:49 Rigpa kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Jan 5 14:57:49 Rigpa kernel[0]: Started CPU 01
Jan 5 14:57:49 Rigpa kernel[0]: IOBluetoothHCIController::restartShutdownWL this is a wake from sleep
Jan 5 14:57:49 Rigpa kernel[0]: System Wake
Jan 5 14:57:52 Rigpa mDNSResponder: Repeated transitions for interface lo0 (127.0.0.1); delaying packets by 5 seconds
Jan 5 14:57:53 Rigpa configd[35]: posting notification com.apple.system.config.network_change
Jan 5 14:57:53 Rigpa lookupd[185]: lookupd (version 369.6) starting - Sat Jan 5 14:57:53 2008 -
Phone crashes and restarts when playing Spotify
When I stream or play offline music with Spotify on my Galaxy s6 edge, the phone crashes frequently. It then restarts. I have tried uninstalling and reinstalling Spotify but it doesn't help.
I'm nowhere near one I was planning on giving them a call and sending it in, but i figured that I'd see if anyone had a fix for it.
-
It happens too much. I have 8gbs of Kingstom RAM installed. Is there a problem with Mavericks and Kingstom RAM?
This is the report i get after restarting:
Anonymous UUID: 0BAE1215-28B3-3F86-AA86-D3E08FC8B1AC
Mon Nov 18 00:23:03 2013
panic(cpu 0 caller 0xffffff7fa7d4b041): "AGC GPU REGISTER RESTORE FAILED : rdar://7254528, VendorID invalid"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Appl eMuxControl/kext/AGCPowerManagement.cpp:1036
Backtrace (CPU 0), Frame : Return Address
0xffffff810ea23de0 : 0xffffff8026022f69
0xffffff810ea23e60 : 0xffffff7fa7d4b041
0xffffff810ea23ea0 : 0xffffff7fa7d4d668
0xffffff810ea23ec0 : 0xffffff80264b05fb
0xffffff810ea23f20 : 0xffffff802604a15a
0xffffff810ea23fb0 : 0xffffff80260d6aa7
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7fa7d40000->0xffffff7fa7d52fff
dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7fa7d27000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7fa69fb000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7fa66ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7fa6f31000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7fa7d3b000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000025e00000
Kernel text base: 0xffffff8026000000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 638958040535
last loaded kext at 311440015536: com.apple.filesystems.smbfs 2.0.0 (addr 0xffffff7fa8608000, size 335872)
last unloaded kext at 318563611238: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fa85fa000, size 57344)
loaded kexts:
com.apple.filesystems.smbfs 2.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.ntfs 3.11
com.apple.driver.AGPM 100.14.11
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.driver.AppleIntelHD3000Graphics 8.1.8
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.AMDRadeonX3000 1.1.4
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
com.apple.kext.AMD6000Controller 1.1.4
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleSDXC 1.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0Hi. I'm not trying to rush things, you may have a different problem, but your issue looks quite familiar to me. I recently had a problem with the discrete graphics card (the Radeon GPU) due to overheating, all because a faulty application of the thermal compound in the factory.
In my case, the problem started slowly and intermittently, a few days after a gaming session (Quake 3) of about three hours (at the moment, I didn't realized that could be linked to the problem).
This issue is being actively discussed in another threads in this forum, but so far there's enough evidence that it's been causing similar problems for 2011 MBPs owners: screen corruption, black/blue screens, and in some cases, a total inability to boot. Some of the threads I'm talking about:
https://discussions.apple.com/message/13150366#13150366
https://discussions.apple.com/message/21110132#21110132
So far, and since the problem seems to affect only the discrete GPU (that's why you can boot in safe mode) a possible solution is to disable it by removing some extensions which prevent OS X from loading the Radeon drivers. This post describing the process (there are different files involved depending of your GPU version, so make sure you are moving the right ones):
https://discussions.apple.com/message/22521574#22521574
In the case your discrete GPU survived and is not permanently damaged, I personally had success by changing the thermal compound myself, which completely fixed the problem (at least for now). I've posted about it here:
https://discussions.apple.com/message/22630561#22630561
I hope you can find a solution, believe me I know the feeling when you see your expensive machine turning into a brick and it *****.
Good luck! -
Dock frequently crashes and restarts when entering Mission Control
Hello,
Long time lurker, first time poster here. Hoping someone can help me with this issue.
I am running Mac OS X Lion (10.8) on a 2.5 GHz Intel Core i5 24" iMac with 12 GB RAM. Peripherals include Apple wired keyboard, Apple Magic Trackpad, Logitech G9x laser mouse, and a Seagate USB External Hard Drive, and an old Dell 17" LCD (E177FP) connected as a second monitor.
Throughout the day, I work with Adobe Photoshop, Abode Indesign, Firefox, Chrome, Safari, BB Edit, Cyberduck, iTunes, Microsoft Remote Desktop Connection, Terminal, Text Edit, Screen Sharing, Microsoft Excel 2011, Microsoft Word 2011, and additional applications across eight desktops in Mission Control (for a total of 16 screens, with the two diaplays).
Approximately 6-12 times a day Mission Control will become unresponsive while entering it, whether by using four-finger swipe up on trackpad, mouse button 4 on Logitech mouse, or control + up arrow on keyboard. I can still move the mouse cursor, type in applications, and click on applications. However, the dock relaunches (all of my minimized windows at restored to my screen) and then Mission Control is responsive again. The window of unavailability is about 10 seconds.
I have used Macs for years now and never before have I had to deal with such a minor (yet frequent) inconvenience. They have always "just worked."
I am including my most recent crash report and am hoping that someone will have a solution that doesn't involve installing the operating system from scratch.
Thank you for your time.
Joe
CRASH REPORT:
Process: Dock [51108]
Path: /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
Identifier: com.apple.dock
Version: 1.8 (1168)
Build Info: Dock-1168000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [273]
User ID: 501
Date/Time: 2012-08-02 09:31:24.797 -0400
OS Version: Mac OS X 10.8 (12A269)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
VM Regions Near 0x18:
-->
__TEXT 000000010b8c0000-000000010bb1a000 [ 2408K] r-x/rwx SM=COW /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
Application Specific Information:
objc_msgSend() selector name: retain
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff84033790 objc_msgSend_vtable13 + 16
1 com.apple.dock 0x000000010b90fdc4 0x10b8c0000 + 327108
2 com.apple.dock 0x000000010b9c7377 0x10b8c0000 + 1078135
3 com.apple.dock 0x000000010b91789d 0x10b8c0000 + 358557
4 com.apple.dock 0x000000010b918e62 0x10b8c0000 + 364130
5 com.apple.dock 0x000000010b90dbd2 0x10b8c0000 + 318418
6 com.apple.dock 0x000000010b8fc14b 0x10b8c0000 + 246091
7 com.apple.dock 0x000000010b909145 0x10b8c0000 + 299333
8 com.apple.dock 0x000000010b8f9d7f 0x10b8c0000 + 236927
9 com.apple.dock 0x000000010b8e16a0 0x10b8c0000 + 136864
10 com.apple.HIServices 0x00007fff8eb8133e mshPerform + 11
11 com.apple.CoreFoundation 0x00007fff8bba4a19 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41
12 com.apple.CoreFoundation 0x00007fff8bba4759 __CFRunLoopDoSource1 + 153
13 com.apple.CoreFoundation 0x00007fff8bbd78bf __CFRunLoopRun + 1775
14 com.apple.CoreFoundation 0x00007fff8bbd6dd2 CFRunLoopRunSpecific + 290
15 com.apple.dock 0x000000010b98e11e 0x10b8c0000 + 844062
16 libdyld.dylib 0x00007fff8eeaa7e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d69cd16 kevent + 10
1 libdispatch.dylib 0x00007fff8d66ce26 _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8d66ca2a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8d69a776 clock_sleep_trap + 10
1 com.apple.dock 0x000000010b8d906c 0x10b8c0000 + 102508
2 libsystem_c.dylib 0x00007fff87e4a782 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff87e371c1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8d69c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87e4cf2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87e4ccf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87e371b1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8d69c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87e4cf2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87e4ccf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87e371b1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8d69c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87e4cf2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87e4ccf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87e371b1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8d69c6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87e4cf2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87e4ccf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87e371b1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010bb6b548 rcx: 0x00000000000000b9 rdx: 0x0000000000000009
rdi: 0x00007ffca61abd50 rsi: 0x000000010bb690b0 rbp: 0x00007fff5433c670 rsp: 0x00007fff5433c638
r8: 0x0000000000003290 r9: 0x00000000000000ff r10: 0x00007ffca611ff10 r11: 0x00007ffca4239340
r12: 0x0000000000003290 r13: 0x00007fff840322c0 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff84033790 rfl: 0x0000000000010246 cr2: 0x0000000000000018
Logical CPU: 1
Binary Images:
0x10b8c0000 - 0x10bb19fff com.apple.dock (1.8 - 1168) <BB195D81-846F-3B85-95E0-EDC1E4F302DE> /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
0x10bbb4000 - 0x10bbbaff7 com.apple.Uninstall (1.0 - 115) <00BE8D46-5D4C-3B45-AFC4-8009E88E7A6F> /System/Library/PrivateFrameworks/Uninstall.framework/Versions/A/Uninstall
0x10bfd4000 - 0x10bfd7ff7 libCoreFSCache.dylib (24.4) <C375CAA0-F91F-3D9F-AF90-DB951BD86983> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x10bfde000 - 0x10bfdeff4 +cl_kernels (???) <AC61141E-6B8F-489D-B233-E8180AD73A63> cl_kernels
0x10c05a000 - 0x10c05bffe +cl_kernels (???) <ECFD1A04-BD9B-4C66-9D5F-058541C87BA6> cl_kernels
0x10eff1000 - 0x10effafef libcldcpuengine.dylib (2.1.16) <BA5F6C17-7A08-3DCF-A30E-E9C4D76B7356> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x10f010000 - 0x10f0a6ff7 unorm8_rgba.dylib (2.1.16) <AC3AFE82-7E82-340B-9E7A-9A27C29816DA> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_rgba. dylib
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0x7fff89467000 - 0x7fff8946ffff liblaunch.dylib (442.21) <224CB010-6CF8-3FC2-885C-6F80330321EB> /usr/lib/system/liblaunch.dylib
0x7fff89470000 - 0x7fff894cdfff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <B3198BD6-EA1D-3E5E-ADD4-37D8E6B72678> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff89567000 - 0x7fff8987eff7 com.apple.CoreServices.CarbonCore (1037 - 1037) <5127E2AB-AE98-3393-AEF6-CA8C1090F921> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8987f000 - 0x7fff898a5fff com.apple.framework.familycontrols (4.0 - 400) <B296674D-6D0B-323D-84C0-1D356F6F3BFA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff898a6000 - 0x7fff89c02ff7 com.apple.Foundation (6.8 - 945) <0C972F73-0C07-3384-98F2-B176E0289494> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff89c03000 - 0x7fff89c04fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x7fff8abb8000 - 0x7fff8ae48fff com.apple.CoreImage (8.0.17 - 1.0.1) <FFD6159F-DF31-3EFC-9C59-7FC4F4219D43> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8af64000 - 0x7fff8af76ff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x7fff8af79000 - 0x7fff8b395fff FaceCoreLight (2.0.1) <BEDAFBE8-CC12-343D-85D5-29B694DC97F6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff8b78f000 - 0x7fff8b81cff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8b81d000 - 0x7fff8b879ff7 com.apple.Symbolication (1.3 - 93) <F2C7E0B6-B241-3020-B30A-0636D0FA3378> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8b87a000 - 0x7fff8b8f8ff7 com.apple.securityfoundation (6.0 - 55115.4) <C5461971-E455-31A6-99B8-AF80C4BC26DD> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8b97c000 - 0x7fff8b9b7fff com.apple.LDAPFramework (2.4.28 - 194.5) <012E3038-92EA-3DC8-82B1-A71462DDAE9E> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8b9fe000 - 0x7fff8bafbfff libsqlite3.dylib (138) <8D6A6805-1494-30D1-9F2A-F58FA3C0D7EE> /usr/lib/libsqlite3.dylib
0x7fff8bb3b000 - 0x7fff8bb4cff7 libsasl2.2.dylib (166) <649CAE0E-8FFE-3C60-A849-BE6300E4B726> /usr/lib/libsasl2.2.dylib
0x7fff8bb8c000 - 0x7fff8bba1fff com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8bba2000 - 0x7fff8bd8bfff com.apple.CoreFoundation (6.8 - 744) <47AEA7C7-EF9B-3FC6-AEBF-CE02FC650301> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8bd8c000 - 0x7fff8bd90fff com.apple.IOSurface (86.0.2 - 86.0.2) <739A481A-DF06-39EB-B784-D03BA1CBD762> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8bdf2000 - 0x7fff8be4fff7 com.apple.AE (645 - 645) <9C3E54BA-EE6B-3F02-8775-9C4AF40F40CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8be51000 - 0x7fff8bfd7fff libBLAS.dylib (1073.3) <6B71AB8C-3D9A-33C2-9EAF-2A0BA504D493> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8bfd8000 - 0x7fff8bff9ff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff8c0a2000 - 0x7fff8c0a8fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff8c0ef000 - 0x7fff8c0f3fff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff8c2a6000 - 0x7fff8c2e0fff com.apple.GSS (3.0 - 2.0) <0BDF8090-5EF4-3759-94DE-8521D74188AA> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8c3d3000 - 0x7fff8c3d6fff libRadiance.dylib (843) <61405840-A8B0-368E-B39A-704B5A04FDA5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff8c3d7000 - 0x7fff8c433fff com.apple.QuickLookFramework (4.0 - 555.0) <8B163B8C-001E-3BBB-98ED-8173C68BC84C> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8c434000 - 0x7fff8c436fff libCVMSPluginSupport.dylib (8.5) <437A72B8-1FA6-346C-8949-D63164A062F7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff8c4b0000 - 0x7fff8c4b4fff libCGXType.A.dylib (322) <0FA2272E-7733-36EA-9B9B-9279169D5919> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff8c4b5000 - 0x7fff8c4b8fff com.apple.TCC (1.0 - 1) <DE7ECAC3-BD08-323A-9C12-EE4A49B72871> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8c4b9000 - 0x7fff8c4c5ff7 com.apple.CrashReporterSupport (10.8 - 411) <FA7EA7CD-103D-30B1-BF2F-862E68A6B5B7> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8c4c6000 - 0x7fff8c509ff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8d148000 - 0x7fff8d17efff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8d17f000 - 0x7fff8d18eff7 com.apple.opengl (1.8.5 - 1.8.5) <C554C4DA-517D-3F77-BC7E-DDFD9E01A891> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8d4d1000 - 0x7fff8d4e7fff com.apple.MultitouchSupport.framework (235.27 - 235.27) <78E356A6-78E8-3CAB-8982-7A4958C7A955> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff8d522000 - 0x7fff8d536fff com.apple.speech.synthesis.framework (4.1.10 - 4.1.10) <21086D96-F997-38D3-BB59-8600CCC3A36F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8d5e6000 - 0x7fff8d630ff7 libGLU.dylib (8.5) <47CB8E1C-F98F-352E-B235-DE9EA7A3454F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8d631000 - 0x7fff8d667fff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff8d668000 - 0x7fff8d67dff7 libdispatch.dylib (228.18) <0B6B6E7F-4D8A-3F3B-A4BF-6CF34638DBBB> /usr/lib/system/libdispatch.dylib
0x7fff8d67e000 - 0x7fff8d689fff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
0x7fff8d68a000 - 0x7fff8d6a5ff7 libsystem_kernel.dylib (2050.7.9) <E0447BF5-E104-35B0-B28B-4156887D58F1> /usr/lib/system/libsystem_kernel.dylib
0x7fff8d6aa000 - 0x7fff8d6b5fff com.apple.CommonAuth (3.0 - 2.0) <74A86DDD-57D0-3178-AB74-E1F31DBFFC39> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8d6b6000 - 0x7fff8d6b7ff7 libsystem_sandbox.dylib (220) <3C3B03CF-C525-3CB3-8557-62E91B93AC95> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8d719000 - 0x7fff8d74afff com.apple.DictionaryServices (1.2 - 184) <B37F9A90-8954-3DEC-A216-8ABB15C615A1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8d756000 - 0x7fff8d858fff libcrypto.0.9.8.dylib (47) <74F165AD-4572-3B26-B0E2-A97477FE59D0> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8da3a000 - 0x7fff8da46fff libCSync.A.dylib (322) <C1321292-F5D3-3B8F-8CBB-57AC8E05F90C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8da47000 - 0x7fff8da5efff com.apple.GenerationalStorage (1.1 - 132.1) <EAB41613-0145-3CE5-AA60-A8A791A3EE22> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8da6e000 - 0x7fff8dbbefff com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <8019964B-4FFB-3328-A425-B1A702177A25> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8dbc4000 - 0x7fff8dbcaff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff8dbcb000 - 0x7fff8dfc2fff libLAPACK.dylib (1073.3) <E670020A-6969-3ED7-B80B-285AE1DE5F95> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8e1aa000 - 0x7fff8e1aafff libOpenScriptingUtil.dylib (148) <4DB14EC4-422C-3AE8-83BF-354FEC197FD3> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8e3c9000 - 0x7fff8e463fff com.apple.CoreSymbolication (3.0 - 87) <75F2C0DD-549A-36F6-BD9E-FB40A924344F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8e464000 - 0x7fff8e483fff com.apple.ChunkingLibrary (2.0 - 132) <F5051C19-6C4E-3E65-9BEC-B0A4BA82457A> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8e484000 - 0x7fff8e4dbff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8e4dc000 - 0x7fff8e50afff com.apple.CoreServicesInternal (153 - 153) <11507A03-9165-350C-9492-A545EA7331BD> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8e532000 - 0x7fff8e57eff7 libauto.dylib (185.1) <73CDC482-16E3-3FC7-9BB4-FBA2DA44DBC2> /usr/lib/libauto.dylib
0x7fff8e57f000 - 0x7fff8e5e7ff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x7fff8e5e8000 - 0x7fff8e5e8ffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <ECC4891A-9BA8-3C13-9A2B-6116521B7B46> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8e63a000 - 0x7fff8e63afff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff8e63b000 - 0x7fff8e65dff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8e65e000 - 0x7fff8e663fff com.apple.OpenDirectory (10.8 - 151.10) <CF44120B-9B01-32DD-852E-C9C0E1243FC0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8e664000 - 0x7fff8e6acfff libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib
0x7fff8e6ad000 - 0x7fff8e6bcff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
0x7fff8e702000 - 0x7fff8e716fff libGL.dylib (8.5) <BE75219E-DC86-343A-983C-CA3ECADE659F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8e763000 - 0x7fff8e76cfff com.apple.CommerceCore (1.0 - 26) <997CD214-BC78-3C61-A1B8-813EA1CB9997> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff8e76d000 - 0x7fff8e7dafff com.apple.datadetectorscore (4.0 - 269.1) <C94C372B-3821-3A46-A8C2-091AB1CFF7F4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8eab5000 - 0x7fff8eab5fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8eaec000 - 0x7fff8eb46fff com.apple.print.framework.PrintCore (8.0 - 387) <3CA8A004-8F93-3936-9F9E-7030BD474D2B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8eb47000 - 0x7fff8eb9dfff com.apple.HIServices (1.20 - 416) <E7DC75C4-A3E0-3D6B-B961-C9849442BCA6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8ee55000 - 0x7fff8ee80fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff8ee81000 - 0x7fff8eea5ff7 libc++abi.dylib (24.2) <340E7C7B-DC93-3AA2-B015-B1C9541EC255> /usr/lib/libc++abi.dylib
0x7fff8eea8000 - 0x7fff8eeabff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff8eee1000 - 0x7fff8eee2ff7 libremovefile.dylib (23.1) <DBBFAF35-AC78-3856-92F6-6E4FD9DF14A2> /usr/lib/system/libremovefile.dylib
0x7fff8eee3000 - 0x7fff8eee4fff libquit.dylib (130) <FD30E6D6-B4F9-3E14-8376-7036271100D1> /usr/lib/libquit.dylib
0x7fff8ef9e000 - 0x7fff8efa3fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff8efa9000 - 0x7fff8efe9fff com.apple.MediaKit (13 - 658) <3614D66C-0712-3049-9C5A-1ED9A94D82C5> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8f02c000 - 0x7fff8f9bd39f com.apple.CoreGraphics (1.600.0 - 322) <2F5D7032-9A96-36AE-A227-428E95CAE0C5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8fa96000 - 0x7fff8fa97fff libDiagnosticMessagesClient.dylib (7) <56A70657-E8C2-3804-AB87-77DC100512A4> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8fa98000 - 0x7fff8facfff7 libssl.0.9.8.dylib (47) <923945E6-C489-3406-903B-A362410753F8> /usr/lib/libssl.0.9.8.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 10
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 36881
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=151.3M resident=111.9M(74%) swapped_out_or_unallocated=39.4M(26%)
Writable regions: Total=80.7M written=10.6M(13%) resident=35.8M(44%) swapped_out=0K(0%) unallocated=44.9M(56%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 992K
CG shared images 1376K
CoreAnimation 4988K
CoreImage 420K
CoreServices 1460K
MALLOC 45.6M
MALLOC guard page 48K
Memory tag=242 12K
Memory tag=243 4K
Memory tag=246 2560K
Memory tag=247 860K
Memory tag=248 128K
Memory tag=249 304K
Memory tag=250 5996K
OpenCL 84K
SQLite page cache 2112K
STACK GUARD 56.0M
Stack 11.0M
VM_ALLOCATE 17.2M
__DATA 11.7M
__IMAGE 528K
__LINKEDIT 53.1M
__TEXT 98.3M
__UNICODE 544K
mapped file 25.9M
shared memory 17.1M
=========== =======
TOTAL 357.9MPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Mac mini 2012 crashes and restarts
Hi,
I've read similar issues to this, however here goes:
I've just bought a second hand mac mini, late 2012, quad-core 2.3 ghz i7 running Yosemite, that's just been upgraded to 16 gb ram. I don't have the original rams sadly. The computer keeps crashing and restarting when it's been in sleep mode for a while. It never crashes when I'm working on it or am using it, it's just when it's been in sleep mode for approximately 2+ hours. What could cause this? the Ram upgrade? or some dodgy file in /Library that shouldn't be there? Hope someone can help.
/Thomas
The panic report looks like this:
Anonymous UUID: 322418DA-11E6-1695-3D86-A6777BEA9D73
Fri Jan 16 16:31:33 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff8021c1e80a): Kernel trap at 0xffffff8021bb4f00, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000048, CR3: 0x00000004437d3045, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000600000, RDX: 0x0000000000600000
RSP: 0xffffff82241a3d20, RBP: 0xffffff82241a3d70, RSI: 0xffffff82241a3da0, RDI: 0xffffff80472ae4b0
R8: 0xffffff8061c72600, R9: 0xffffff82241a3ee4, R10: 0x0000000000000000, R11: 0x0000000000000087
R12: 0x0000000000000102, R13: 0x0000000000000000, R14: 0xffffff80472ae4c0, R15: 0x0000000000000000
RFL: 0x0000000000010203, RIP: 0xffffff8021bb4f00, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000048, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff82241a39d0 : 0xffffff8021b3a811
0xffffff82241a3a50 : 0xffffff8021c1e80a
0xffffff82241a3c10 : 0xffffff8021c3a443
0xffffff82241a3c30 : 0xffffff8021bb4f00
0xffffff82241a3d70 : 0xffffff8021b5e0f3
0xffffff82241a3de0 : 0xffffff8021b905d9
0xffffff82241a3e10 : 0xffffff8021b3e91c
0xffffff82241a3e40 : 0xffffff8021b235a3
0xffffff82241a3e90 : 0xffffff8021b33e8d
0xffffff82241a3f10 : 0xffffff8021c0a142
0xffffff82241a3fb0 : 0xffffff8021c3ac66
BSD process name corresponding to current thread: sysmond
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000021800000
Kernel text base: 0xffffff8021a00000
__HIB text base: 0xffffff8021900000
System model name: Macmini6,2 (Mac-F65AE981FFA204ED)
System uptime in nanoseconds: 6634302873459
last loaded kext at 277377235904: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fa426f000, size 69632)
last unloaded kext at 357813523587: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fa426f000, size 61440)
loaded kexts:
com.apple.driver.AGPM 100.14.37
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleHDA 267.0
com.apple.driver.AppleMikeyDriver 267.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelHD4000Graphics 10.0.0
com.apple.driver.AppleIntelFramebufferCapri 10.0.0
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.AppleUSBODD 3.5.0
com.apple.driver.AppleUSBDisplays 372.1
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AirPort.Brcm4360 901.19.10
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.3.1f2
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 267.0
com.apple.kext.OSvKernDSPLib 1.15
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 267.0
com.apple.iokit.IOHDAFamily 267.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.iokit.IOSurface 97
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBHIDKeyboard 175.5
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.iokit.IOUSBHIDDriverPM 705.4.5
com.apple.driver.AppleUSBAudio 295.22
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1Just to reply to you Illaass to thank for your help, and to anyone else reading in having similar problems with their mac minis.
I tried the RAMs individually, taking them out, testing them one by one, but with no luck. In the end however, I reinstalled OS Yosemite (factory reset), did a transfer from my Time Capsule (Time Machine backup) re-installing everything (user, programs, documents, computer settings). I did it in several steps, ie. first the user, checking if there was a problem = no problem, then programs, etc. It was only when I'd re-installed computer settings it started crashing again. I then did a factory reset again, installing everything from the transfer program from the time capsule, but WITHOUT installing the computer and network settings and I haven't had a problem since.
The strange thing is that I don't have a problem on my "old" mac (retina macbook pro, mid 2011, 15", ssd drive), but apparently for some odd reason, when I transfer computer and network settings from its time machine backup it screws up the mac mini. I can only guess there is some corrupt file or some software thing that's making a problem for the mac mini, as I haven't had a problem with the mac mini since.
Anyways, thanks for your input Illaass – and I hope this can be of help to anyone else out there. -
My iphone 4s crashes too much when i download and app from store and open it its freeze or crash and restart the phone i think i am having big problem with this device i restored it to factory settings and no waay!
I think many of us need a Defense Against the Podcasts App professor.
Have you looked at this Apple support page?
http://support.apple.com/kb/HT6190?viewlocale=en_US&locale=en_US -
Brand new Macbook Pro keeps crashing and restarting - Mavericks
Hey guys, I just got a new Macbook Pro on Monday and my first time turning it on it was perfect, the next day I turned it on and kept crashing and "Restarting due to a problem", it wouldn't even make to to the log in page. Every time I power it up now I get the same issue over and over, once I make it passed the log in it is usually fine but does crash sometimes randomly but not much.
I have read here that updating to Mavericks has caused this problem but surely when it came with it and is less than a week old it should be fine? (I'm confused as to why the report says my Mac is Mid 2012, I just bought it!!) Also the only software I have installed is Microsoft Office. I do have Silverlight Plug in installed for Netflix which I read can be an issue with Mavericks.
I downloaded EtreCheck and this is the report I have. Please any help will be great!
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:20:26
Disk Information:
APPLE HDD ST500LM012 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (469.68 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS41N
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
User Launch Agents:
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Internet Plug-ins::
SharePointBrowserPlugin: Version: 14.0.0
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
Bad Fonts:
None
Old applications:
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
1% EtreCheck
0% firefox
0% hidd
0% coreservicesd
Top Processes by Memory:
303 MB firefox
57 MB mds_stores
41 MB Finder
33 MB Dock
33 MB WindowServer
Virtual Memory Statistics:
5.80 GB Free RAM
1.16 GB Active RAM
223 MB Inactive RAM
844 MB Wired RAM
206 MB Page-ins
0 B Page-outsThe warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies. -
I have no idea whether there is a causal relationship but since moving to Lion and iCloud, my iMac has become so unresponsive that I wind up having to crash and restart most of the time. This is true regardless of the app I am using at the time.
The specs of this iMac are:
iMac 27 inch, late 2009 model with a 3.0 GHz Intel Core 2 Duo with 4 Gig 1067 Mhz DDR3, using OSX Lion 10.7.4 (11E53)
I have Mackeeper installed and according to the scans I have run, everything is fine. No virus, no junk files . . . no problems at all . . .
Except that for all practical purposes, my computer isn't working.
I am nearly totally deaf and live in an isolated, rural area of NW Missouri and this computer is what I mainly rely on to contact friends, relatives and business associtates!
Any and all suggestions will be greatly appreciated!First, back up all data immediately, as your boot drive may be failing.
If you have more than ten or so files or folders on your Desktop, move them, temporarily at least, somewhere else in your home folder.
If iCloud is enabled, disable it.
Disconnect all wired peripherals except keyboard, mouse, and monitor, if applicable. Launch the usual set of applications you use when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Step 2
You must be logged in as an administrator to carry out this step.
Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting.
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