10.9.2 os freezes when quicklook/preview word excel files

Hi All,
My MacBook Pro (15-inch Mid 2010) recently updated to 10.9.2. And a problem with preview app and QuickLook function occured right after the update, as described here:
It is unalbe to 'QuickLook' MS word and excel files (by pressing spacebar to these files on desktop or those in finder). When doing it, a blank Quicklook window pops out and the small circling thing is showing in the middle, but never showing its content. It can be meanwhile sensed that the Hard Disk freezes exremely and I cannot operate other apps or files while QuickLook is stucking as mentioned about. This also happens in Finder's "preview colonm" by highligting any word or excel files.
Same severe freezing happens when using preview.app to open word and excel files. The preview-app and hard disk will being stuck for a while (roughly one minute) and after that it shows an info. window without displaying file content but only showing file-name&file-type and modified date etc.
The BMP has installed MS office 2011 and it works fine when using office apps to open doc/docx/xls files directly. Only are the freezings found with Preview.app and using QuickLook fucntion.
Can Apple developers/technicians or anyone please check upon this issue and sugguest any solution that I could apply. Reply me if further infomation is needed. Thanks ahead.

Hi,
I have the same problem. I don't know what cause this, but I can tell you that I tried to reset SMC and VRAM and the problem not was solved. In my case it ocurrs only when the word file have section breaks...
You can look for the "finder web content" process at system monitor ant force its termination. Then the issue should be solved until you try to preview a new word, excel file in finder...
Bye

Similar Messages

  • Excel 2007 ribbon freezes when opening (double clicking) a file from a network share

    So unlike other post I have found when double clicking an excel file from a network share the ribbon is frozen. If I start excel from the start menu then open the file through recent documents browse to the file from within excel the ribbon is active.
    Also, the preview pane is not active so it is not that issue.

    Hello-  I am having the same issue with a client in my office.  Minimizing then bringing it back up fixes the problem but it is still a hassle.  Have you found out anything else?  Thanks - Erik

  • Unable to Connect to the Data Source with Report Builder when using a closed Excel file

    I am using Report Builder 3.0 and to get started I am using an Excel spreadsheet as my data source.  I set this up just fine.  I can connect successfully if the file is open Excel.  But if I close the file, I get the error "Unable to
    Connect to the data source".
    This is my connection string:
    Dsn=Licenses;dbq=C:\USERS\AMEADE\DOCUMENTS\licenses.xlsx;defaultdir=C:\USERS\AMEADE\DOCUMENTS;driverid=790;fil=excel 8.0;maxbuffersize=2048;pagetimeout=5
    Works fine if the file is open but stops working when the file is closed.  Any idea what I can do?

    Hi Alice,
    Based on my understanding, when you keep the Excel file open, you can connect to the data source correctly. But when you close the Excel file, the error “Unable to Connect to the data source” is thrown out.
    In your scenario, I would like to know if only this Excel comes across this issue. Have you experienced the same issue when you use other Excel files as a data source? As we tested in our environment, we can connect to the data source whether the Excel file
    is open. You can refer to this
    article to create a data source again then check if you can connect to the data source when the Excel file is closed.
    If issue persists, I would suggest you use the
    Process Monitor to capture the processes during the connection to the data source. Then check the result of each process to find the exact reason.
    If you have any question, please feel free to ask.
    Best regards,
    Qiuyun Yu
    Qiuyun Yu
    TechNet Community Support

  • ITunes 10.3.1 freezes when I try to delete files I have ripped from my own CDs.

    I am in the process of updating a number of CDs that I ripped at 128kbps with rips at 256kbps.  When I delete the 128kbps files most of the time iTunes 10.3.1 freezes with the spinning beach ball.  The files are in the trash but I have to force quit iTunes.  When I restart iTunes, the deleted files are still visible and playable and I can know delete these without any issues.
    I have tried turning off my external OWC Mercury Pro Blu-ray/DVD/CD burner but this has no effect.

    I have the same issue.  I took it the genius bar and called talked to tier 2 phone support. They have standard thing where you uninstall all apple software in a certain order and then reinstall 64bit itunes.  That did nothing (tried it 4 times).
    I've gotten two clues so far.
    One is that at the store if I plug someone else's iphone 4 in then itunes acts the same way. So it is not the phone. Two is tier 2 phone support told me to try syncing it with a fresh user account (an admin one). I did that and itunes was just fine, it did not freeze.
    So there appears to be some conflict with the software, music files, whatever that is on my current user account (also an admin account).  I ran virus and malware detectors and found nothing.  Now I'm going to try putting my music, movies, apps, etc in the new user account and see if the phone will sync then.
    I know its not much but thats where I'm at. I hope it helps.

  • Finder Window Flashes When Showing Preview Of Multimedia Files.

    When Show Icon Preview is selected the finder window flashes(i.e, its gets highlighted and deactivated in a flashing manner) especially when previewing files of movies and pictures(PDF previewing is fine).The problem is there even in cover flow mode while loading the preview,and once the preview(thumnails) of files are done the finder behaves normal.When i checked the problem in another account it's working fine with out any problem in show icon preview mode,clover flow mode.I think the problem is a corrupted preference file.I tried deleting com.apple.finder.plist but its of no use...

    You are using Perian?
    --> Delete ~/Library/Preferences/org.perian.Perian.plist and re-login! May update the Perian tool and the flashing is gone.

  • Photoshop CS6 keeps freezing when I work with large files

    I've had problems with Photoshop CS6 freezing on me and giving me RAM and Scratch Disk alerts/warnings ever since I upgraded to Windows 8.  This usually only happens when I work with large files, however once I work with a large file, I can't seem to work with any file at all that day.  Today however I have received my first error in which Photoshop says that it has stopped working.  I thought that if I post this event info about the error, it might be of some help to someone to try to help me.  The log info is as follows:
    General info
    Faulting application name: Photoshop.exe, version: 13.1.2.0, time stamp: 0x50e86403
    Faulting module name: KERNELBASE.dll, version: 6.2.9200.16451, time stamp: 0x50988950
    Exception code: 0xe06d7363
    Fault offset: 0x00014b32
    Faulting process id: 0x1834
    Faulting application start time: 0x01ce6664ee6acc59
    Faulting application path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Photoshop.exe
    Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
    Report Id: 2e5de768-d259-11e2-be86-742f68828cd0
    Faulting package full name:
    Faulting package-relative application ID:
    I really hope to hear from someone soon, my job requires me to work with Photoshop every day and I run into errors and bugs almost constantly and all of the help I've received so far from people in my office doesn't seem to make much difference at all.  I'll be checking in regularly, so if you need any further details or need me to elaborate on anything, I should be able to get back to you fairly quickly.
    Thank you.

    Here you go Conroy.  These are probably a mess after various attempts at getting help.

  • Flash CS6 opens then freezes when opening old or new file.

    I have the Adobe production premium and all other software works except flash. This is driving me crazy because It was working fine about 3 months ago, then all of a sudden it stopped working. It loads up just fine and it gives me the options screen. But when I open a new file or an old one it freezes with no error message. Windows just gives a "This program is not responding and needs to close." I have tried everything to get it to work, from uninstalling/reinstalling to the fontinfo.txt trick from the FAQ. I also updated it as well.
    I am using a Windows 7 64 bit HP PC.
    If anybody can help please let me know, and if you have any other questions please ask. Thanks
    Chris

    Wow, I knew I should've held out on making a post. I ended up getting it working.
    Turns out I didn't do the SING component / datastore correctly. Instead of going into the SING folder on the startup disk I was going into the SING folder under the user (me). I didn't catch that at first but going back and re-reading everything I caught it.
    I feel good

  • RoboHelp freezing when importing large word docs

    What are your experiences with RoboHelp for HTML Help when
    importing large Word docs?
    Mine seems to stop responding and has to be restarted. Also,
    creating PDFs for large docs seems to be a problem.
    While I am here, could someone please answer these questions:
    1. Does RoboHelp support conditional inclusion/exclusion and
    replacement of text? Where you can use a condition to display one
    text OR another.
    2. Does Robo support Modular Help?
    3. What about automating output generation using batch files?
    Is this possible?
    4. Can PDF outputs be customized using templates?
    it looks like Robo offers partial solutions to each of the
    above questions but I will like to hear your experiences, as I am
    on evaluation the tool with limited time.
    TIA.

    Hi zmajwa and welcome to the community
    Please review the Posting Guidelines. You may do that by
    clicking
    here. Why? Because at this point, you have made exactly two
    posts. You have asked the same question in two different places and
    it is frowned upon here as it creates confusion and more work for
    all involved.
    The original thread can be viewed by
    Clicking
    here.
    Thanks... Rick

  • Error when trying to convert excel files to pdf

    I'm getting the following error when trying to convert .xls and .xlsx files to pdf, using the "Create PDF" option:
    Error message from the primary converter:
    ALC-PDG-010-012-PDFMaker reported an error while printing the document.
    Word, Powerpoint and Text files convert without any issues. Also I'm able to opent the excel files and convert them to pdf using the acrobat option in excel.
    Livecycle Version: 10.0.2, GM
    MS Office Version: 2007
    Any help would be appreciated. Thanks in advance.
    Regards,
    Suhail N.

    It is always difficult when you need to convert multiple xls files to pdf or multiple sheets to pdf. If you have a single file to convert then the best method would be to copy your data to doc file and then convert it into PDF . If you have multiple files to convert then it is really difficult to convert all the files manually. Then the better method would be to use converter tool to convert excel to pdf . By doing this you can convert many files in just few seconds.

  • SOFFICEINTEGRATION 898 error message when trying to send excel file to

    Hi,
    I am trying to send excel file from sap dp planning book using macro with document function to outlook mail.
    when i am running the macro online its sending the file to my mail
    but when i am scheduling a background job and executing its giving me SOFFICEINTEGRATION error 898
    can you please help?
    do i need to do any setting any where
    Thanks

    Hello,
    Programs that run in the background cannot address controls on the frontend. This is why you are not able to run a Program using SAP Office Integration which is a Frontend Control and can be used only with the SAP Gui. Since background process cannot make use of UI screens or actions hence it's not possible use SAP Office Integration in background processing. The reason for this is explained in note 674060. Therefore sending emails using a batch macro is not supported.
    Best regards
    Rico Frenzel

  • Error message when clicking hyperlink in Excel file

    Hi all,
    I am working on SSRS 2012. In main report having hyperlink. When click this hyperlink in browser (IE 11 or Chrome), it open sub report correctly.
    But once i download the main report to Excel 2013 and click hyperlink, it can't open sub report.
    I am getting following error message in Excel file.
    Unable to open "http://...". Cannot download the information you requested.
    In SSRS 2005, it is working fine.
    How can i fix this issue in SSRS 2012?
    Thanks,
    Raja Shekhar Reddy

    Hi Raja,
    After testing the issue in my environment, I can reproduce the error message in Excel 2013. When the user who have no access to the report, it would display the error message that “Unable to open "http://...". Cannot download the information you requested.”
    when he click the hyperlink in Excel. So we can try to directly type the URL in browser to make sure the users have view permission to the report.
    Reference:
    Tutorial: Setting Permissions in Reporting Services
    Hope this helps.
    Thanks,
    Katherine Xiong
    Katherine Xiong
    TechNet Community Support

  • Why does TDM Importer start up when I open an Excel file in LabVIEW, and how can I stop it?

    I have a new application using LabVIEW 2012 SP1.  I open an Excel file using the Report Generation toolkit and when I do so, a small TDM Importer window pops up on top of the Excel file.  
    How can I prevent this?

    Hi Steve,
    The TDM Importer pops up because the report generated in LabVIEW is in the TDMS file format.  TDMS is a binary file that requires an importer to make sense of the binary data and translate it into an Excel spreadsheet.  As per this white paper, the appearance of the floating toolbar is expected behavior:  http://www.ni.com/white-paper/5874/en/
    To the best of my knowledge, you cannot get rid of the floating toolbar unless you uninstall the add-in, in which case you probably would not be able to open your LabVIEW-generated reports.  However, as of Excel 2007, the toolbar is embedded in the "Add-Ins" tab instead of floating on your spreadsheet.  You can see how the toolbar looks as of Excel 2007 in step 6 of this white paper:  http://www.ni.com/white-paper/5885/en/
    If there is a way to embed the toolbar in Excel 2003, it would be the exact same way you would embed any other floating customer toolbar in Excel.  In other words, I don't think this has anything to do with the fact that it's NI's add-in.  This is just the way Excel 2003 and earlier treats add-in toolbars.  Someone on these forums may well know a way to embed it (perhaps a macro?), but you may have better luck contacting Microsoft.  I'm not sure whether it's even possible for a user to embed the toolbar.
    David R
    Applications Engineer
    National Instruments

  • Numbers 2.1 when exported as an excel file and my application tries opening it, it says file contains corrupt data.

    I recently updated my iPad to the latest iOS 7 and updated my numbers app to 2.1. When i export it to a excel file and then when my C# application(using gembox library) tries reading it, i would get an error "file contains corrupt data". before making the update to iOS 7 and before updating my numbers the process worked fine!

    That didn't work for me and the page times out right about 5
    minutes (300 seconds). I don't have timeout checked in the CF
    Administrator so I don't think it is CF that is causing the
    timeout. I checked IIS also and the timeout is set to 900 seconds.
    Is there a possibility that SQL Server has some sort of
    connection limit and I'm using too many cfquery tags? If anyone has
    experienced a similar problem I would really appreciate the help,
    thanks.

  • Finder Freezes when I try to get file info

    G5, OSX 3.9
    Occasionally finder will freeze and become unresponsive when I try to check a file's info. I control+click on the file and the drop down menu appears normally, but when I click "Get Info" the Finder freezes; I get the spinning colour wheel of death and Finder won't respond. Forcing Finder to re-launch works fine and I haven't had to restart the computer yet, but I want to nip this problem in the bud right now before it gets any worse.
    Can anyone help?

    Buy DISK WARRIOR Software is only one is best to fix your HD problem! You can download in Site: www.alsoft.com/DiskWarrior/
    It is same as mine, but worser than yours... My internal HD is failure, Do not restart often it can create heaviest corrpt in Files! Back up Important included Mail, Preferences, Applications you downloaded, etc to External HD or to CD-RW. If you have External HD, Do it, before too late.
    No Disk Utility or FCSK(FSCK?) can you trust, because they cannot tell if its HD is bad...
    Remember if Finder is freezing, it is in HD with sereve corrpt in this file which cannot fix. Do not restart it, Back up all... I did try like you do, but nothing work out without Disk Warrior. Make sure Back up all before it stop working. If it is, then buy new HD.
    I tried do Clean Install (Archive and Install), but still the same problem as even getting worser... Its "Bootstrap Errors" Bad errors I found out its in HD during installing while opening Error log (in Installer menu?). Let me give you link I learned:
    http://discussions.apple.com/thread.jspa?messageID=1999003&
    That is all if it is helpful to you. Smile...
    Andy
    iBook G4 (Late 2004)   Mac OS X (10.3.9)   1.33Ghz - 14.1" - 786MB -
    iBook G4 (Late 2004)   Mac OS X (10.3.9)   1.33Ghz - 14.1" - 786MB

  • Re: Satellite Pro U400-160 - Freezes when copying videos or larger files

    Hello:
    I have a Satellite Pro U400-160 and a VERBATIM external drive USB eSATA combo.
    If I active the AHCI mode recognizes the disc but when copying video files or large size file, the system is frozen. However if I remove the AHCI mode works correctly. I have version 9.8.9.1023 Intel(R) Matrix Storage Manager and my laptop BIOS v4.0 and SO Windows Vista Business.
    Thanks in advance.

    Hi:
    I've proved the last drivers from the Intel website and the hard disk freeze.
    Only works fine when in the BIOS I actived the SATA parameter with IDE mode X-(
    Thanks anyway
    _System Information_
    Chipset
    Detected Chipset:
    http://support.intel.com/support/chipsets/sb/CS-029319.htm
    Chipset Components
    Memory Controller:
    Mobile Intel 82GM45 Graphics and Memory Controller Hub (GMCH)
    I/O Controller:
    Intel(R) 82801IMB Intel(R) I/O Controller Hub (ICH9M-B) SATA Controller found in IDE mode
    Integrated Graphics:
    This chipset supports integrated graphics.

Maybe you are looking for