10.9.2 update broke my macbook
I updated downloaded 10.9.2, and chose 'Not Now' to the question about restart. I set a timer on my computer to go to sleep (counting sheep dashboard widget that I've used since Tiger), because I anticipated a long download. I wake up this morning to a gray screen of death upon tapping the keyboard. Mind you, I never actually chose to do the upgrade, but at some point during the night the system crashed.
Now, as soon as I input my password, the gray apple logo shows for about 5 seconds, the screen flickers to a different color (I presume the OS applying a monitor profile), and then goes black. At this point I'm fairly certain the machine is completely off. I press and hold the power button, and it starts up.
Note: This is a corporate computer, which sometimes makes me put in my password twice (at the OS level)—I don't reach the second login that has my chosen wallpaper.
What I've tried:
Guest account. Computer restarts and safari is the only application available.
Safe mode. When I enter safe mode, I have a black screen with a mouse pointer. No other functions work. No keyboard shortcuts, screen dimming, etc. Nothing.
Turning off my wifi router. I know this there were patches related to SSL, so I thought my corporate computer might have an SSL related bug.
There is a VERY odd bug that I've noticed. While on the guest account, the safari URL bar flickers/jitters. This also happens when I hold cmd+r on startup and I'm at the screen where I'm chosing a language. There's an animation of the languages going by. They're jittery/sliced up while flowing by.
I would just erase the partition and reinstall the OS, but I NEED to get some files off of the HD first. Is there any way to get to bash on the main partition to cp/scp some files?
Also in same boat. Saw update. Told it to continue in hour and then closed my lid. Apparently it installed and now i have the same symptoms.
I havent' tried guest account approach, but that might let me mess with display settings if your at least getting a GUI with that approach.
At present right after logon screen, things go dark. If I move the mouse continuously i get a pointer over a black screen but nothing more.
I was able to remotely access the machine via SSH and started poking around.
When looking at /var/log/system.log I do see one suspect message:
" Received display connect changed for display 0x42803c2"
This could be a normal message since I've not had to look at system log much in the past but other posts would seem to indicate this isn't normal. My only hope at the moment is that the system believes it has an external monitor attached, though i've never had a blank screen as a result of attaching external display.
When I'm back in the office tomorrow I'll try attaching external display and see what happens.
Some things I've tried/found:
Killilng windowserver process doesn't do anything. It is simply restarted with no change in symptoms.
Removing Plist files for WindowServer in /Library/Prefrences and ~/Library/Prefrences/ByHost does nothing.
I can access the system still via SSH but VNC just gives a black screen as well. At least data is recoverable.
This also implies i can move files off of this machine thankfully since network doesn't appear impaired.
Running "softwareupdate" command indicates no new updates available, so this update was "successfully" applied (i.e. not partially applied such that it could be re-applied or completed from the systems perspective)
After an extended period of time (hours at least) the system seems to kernel panic and crash.
I'm really begining to hate thunderbolt adapters.
If anyone knows how to up logging level for WindowServer that might be helpful in determining cause more specically than the generally obvious fact that this update had significant side effects.
Message was edited by: cbrinley
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☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
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PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon 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-k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I use Citrix to access my office network, and have been using the latest version (10.00.6) since it was launched a week or so ago. Today I installed the new Leopard security updates on my MacBook, and now Citrix won't work - I get an error message "Error in connection file "users/(me)/Library/Preferences/Citrix ICA Client/Modules": Cannot find section "ClientManagement". Error number 11
I tried reinstalling Citrix (twice), but it's still broken. I have not updated my G5 with the security update, and Citrix (same version) still works fine on that. Anyone have any ideas? Apple? Thanks!I got the exact same error when I installed the newest version of the Citrix client. I ended up fixing it by going into ~/Library/Preferences/Citrix ICA Client, then renaming the "Modules" file. Then I reinstalled the Citrix client and it fixed my problem. Hope this helps.
Greig Wise -
I downloaded the latest update on my MacBook Pro last week. Now I keep getting a pop-up that iCloud wants my password from an email login I haven't had in a year. I can't find where to delete that email login. iCloud is also showing my new email login, plus a bogus one I accidentally created trying to fix this problem. Now the calendar on my MacBook Pro won't sync with my iPhone5.
It sounds like you have the Find my iphone Activation lock for sure. Go to www.icloud.com/find and see if you put in that Apple ID that is coming up and yoru password to see if you are able to sign into the account that way to turn it off. If you are unable to, you will have to contact AppleCare by phone (chat cannot handle account lock outs or forgotten password due to not being able to verify your identity) and see if they can reset it. And are you sure the Apple ID that is coming up yours?
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Airport utility 5.3.2 update broke configuration functionality
After upgrading to the newest apple airport utility I can no longer read the configuration of any of my airports. Using an extreme and airport express.
I open the application, it shows my 2 airport networks but when I try to run any kind of configuration on them then it stalls at the 'reading configuration' screen.
This is quite a serious problem for me as this effects a work network that I need to be able to update. This is like the 3rd or 4th time something that was supposed to be an update broke functionality. Very disappointing. If someone is still on the old version, perhaps they could eMail it to me ?
Specs of the effected computer and what it is effecting :
Intel 2.4gz iMac
Airport Extreme
Airport Express
Message was edited by: hellotyler
Message was edited by: hellotylerBump~
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I cannot export projects from GB in my MacBook into GB on my iPad3; nor can I export from IPad to my MacBook. I have tried going onto Apps update on the MacBook, but there were none available. I have read that this omission is to be corrected - can you confirm this is intended to happen, or is it already in process. While awaiting for this essential development, can you please suggest any way of transferring information either way?
spicer_the_coalman wrote:
I cannot export projects from GB in my MacBook into GB on my iPad3
http://www.bulletsandbones.com/GB/GBFAQ.html#exportgbxtogbi
(Let the page FULLY load. The link to your answer is at the top of your screen)
spicer_the_coalman wrote:
nor can I export from IPad to my MacBook.
http://www.bulletsandbones.com/GB/GBFAQ.html#exportgbitogbx
(Let the page FULLY load. The link to your answer is at the top of your screen) -
I interrupted a software update and my macbook pro will not boot. I have tried to reboot using the startup disc, I have tried to verify the disc, and repair the disc. It tells me I need to erase and reformat the hard drive then reinstall the operating system. I do not have a back up of all my applications, my garageband music and other things. I also do not have time capsule set up on this machine, but I do have a 2 TB time capsule.
Is there anyway to back up this corrupted drive so I can restore my applications later?There's an old saying. If you don't have a backup disc, then there must be nothing important to backup. That's just lesson #1. Lesson #2 is to never interrupt a software update. Not a good thing.
OK, I'm sure you know this. It just upsets me to read your story, knowing you have a lot of important stuff on your hard drive, and didn't use time machine.
You're pretty much in a bad place. My only hope for you is to boot to your Installation Disc, then using disk utility see if you can save the internal hard drive (by fixing what can be fixed). You might be able to see your user folder and some of your apps. I wouldn't even consider copying the library, because who knows what's been corrupted in there.
Good luck. -
Update bootcamp on macbook pro 15 mid 2010
Hy there,
my friend has a macbook pro 15inch mid 2010 with OS X 10.8.2 and
he wants to install windows 7 from an image.
There is bootcamp 5.0.0 installed.
Isn´t it possible to create a bootable windows 7 usb stick with bootcamp?
I didn´t found an update to bootcamp 5.0.1. Isn´t there an update for this macbook?
regards
MichaelNo, there is no update except for what is installed with an OS X update. Open Boot Camp Assistant and click on the large Print Documentation button. Read carefully.
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I've updated my 2007 MacBook to 10.6.8, and now my iPhone 3 (used as iPod) and iPhone 4 aren't recognized to be synced anymore or I get an error message telling me to update my phone to 11.1 or something. When I do that is appears to update and when finished nothing appears to have updated.
It is possible one of the 10.6.8 updates may help:
Combo v1.1 (7/25/2011), 10.6.8 2013 Security Update 004, 2013-005 Java update.
Note, your machine is too old to use the latest Java from http://www.java.com/ -
My computer had been wanting to do a software update, with what I believe was the Mavericks Software, for a few weeks but I had been putting it off. When I finally decided to install the update onto my Macbook Pro 15" today, my screen went completely black and I haven't been able to get it back since. The computer still turns on, I can tell because my caps lock key still glows when I press it and my volume buttons still make sounds when I press them. However, I cannot see anything on the screen. I don't even get the grey start up screen when I reset my computer. I have tried the SafeMode Restart where you hold Shift while it is restarting and the Display Reset in which you hold Command + Option (alt) + R + P until you hear the start up noise twice, and neither have worked. Any other advice on what I can do to get my screen back without having to send my computer away to be fixed?
Try a SMC reset:
http://support.apple.com/kb/ht3964
Ciao.
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