10.9.5 freezing my computer

Sorry for my bad english, I'm from Italy.
I hope you guys can give me some help. Since the latest update my computer is freezing a lot after it stops/screensaver, and I have to shut the mac down everytime.
I have an early 2014 macbook air, bought it like 2 months ago. I really need some help here, can the issue be related to stopping the hdd?
When the computer freezes it doesn't even let me use the mouse or sometimes I type the password for the login and nothing happens doesn't matter how many times I push the enter key.
Help!!

You are entitled to 90 day telephone support from Apple. Try contacting them.
Apple Support Contact
Apple Support contact - Telephone
You also might want to take the computer in for testing since it is under warranty.
Authorized Service Provider

Similar Messages

  • I have not been able to use iTunes for several months.  Every time I open iTunes, it freezes by computer such that there is about a minutes between each action.  I am running iTunes 11 on Mac OS 10.6.8 and have a computer with maxed out memory.

    I have not been able to use iTunes for several months.  Every time I open iTunes, it freezes by computer such that there is about a minutes between each action.  I am running iTunes 11 on Mac OS 10.6.8 and have a computer with maxed out memory.  Help!  I can't access my iTunes content.

    I have not been able to use iTunes for several months.  Every time I open iTunes, it freezes by computer such that there is about a minutes between each action.  I am running iTunes 11 on Mac OS 10.6.8 and have a computer with maxed out memory.  Help!  I can't access my iTunes content.

  • Ipod will not sync to itunes, just stops half way and freezes the computer

    my ipod has suddenly stopped syncing to itunes half way through and freezes the computer. it is not the songs because they sync to my phone. how can i fix this?

    Have you tried plugging the Nano into another available USB port or using another USB sync cable?  Does it seem to be freeze when syncing the same track?
    I assume iTunes is up to date (10.7 at the time of this writing).
    See here for more troubleshooting as well.
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    B-rock

  • Adobe Reader keeps on crashing and freezing my computer

    I have Adobe reader 9.4, the latest version, on my computer but even after numerous reinstalls the software continues to cause problems by freezing my computer. I've thought about other problems like viruses or bugs that could be and explanation but I have run scans on my computer which have come up with nothing. My computer does not have that much software running on it and I have checked for issues with those programs but have come up with nothing and still believe Adobe Reader Is the cause.Any advice? Thank You!

    Uninstall Reader 9.4 and try the latest Adobe Reader X (10.0).
    If you still have problems, please state your operating system and version.

  • What are .frameworks, and why are they freezing my computer?? Help!

    It seems as though every time I open an audio program (Garage Band mainly), a folder entitled CoreMIDIserver.framework pops up on my dock, bounces for a bit, and then proceeds to freeze my computer. I have to force quit it every time. Frameworks are located in System-Library-Frameworks. I looked them up online and it wasn't very helpful.
    What can I do to fix this? Why does it keep popping up? Can I delete it, or would that potentially cause more problems?
    I really really REALLY need to use pro audio and the fact that it's not working is killing me. Any help is much appreciated!
    Tim G.

    I had a couple of problems with other frameworks.
    I used Pacifist to "Update Prebinding" for entire system.
    It cleared up my framework console errors among other things.

  • DVD Player freezing my computer

    I have one DVD that will not play in DVD Player. It starts playing and then freezes on the legal notice. And it doesn't just freeze the application, it freezes the whole computer, and my computer screen starts flashing to black for split seconds at regular intervals. All I can do is a hard shut down with the power button. There's nothing out of the ordinary with the disc that I can tell. It's brand new without any scratches. DVD Player plays other DVDs just fine.
    Things I've tried:
    Playing the DVD using VLC: No problem at all. Plays just fine.
    Playing the DVD in DVD Player in a different user account: Still freezes the computer.
    Playing the DVD on my family's PowerPC iMac G5: Plays in DVD Player without a hitch.
    Playing the DVD on my brother's Intel MacBook Pro exactly like mine: Plays in DVD Player just fine.
    Deleting DVD Player and CDInfo preferences & restarting: Still freezes my computer in DVD Player.
    Now I'm out of ideas. Anyone have a clue as to what might be wrong?
    Thanks!

    One more thing I've tried: uninstalling and reinstalling DVD Player and repairing permissions. It didn't work. The DVD is still freezing my computer in DVD Player. Any ideas anyone?

  • Corrupted download is freezing my computer

    There is an incomplete download (a video) that completely freezes my computer as soon as it starts. I can't figure out how to delete it and start over. I'm using Windows Vista.

    http://www.apple.com/support/itunes/contact.html

  • ITunes CONSTANTLY freezing the computer

    For about a week now iTunes just won't stop freezing my computer. Anything I do (listen to a song, download a song or update my iPhone/iPod), it will freeze. The computer starts making noises and eventually i have to shut off the computer and restart because it stops responding.
    I've looked through all of the support procedures for things that are related to this and right now I have an empty iTunes library, and just when I thought it was fixed, I go to copy my information back into iTunes and it freezes again.
    Please help! My iPhone has all my information on it, and I can no longer put any new things on it because of this.

    mangofreee,
    Have you tried the steps in article http://support.apple.com/kb/HT1451 ?
    Hope this helps,
    Raleigh

  • TS1363 need to sync my iphone  and update but it keep freezing my computer up

    i need to up date my phone and sync it but evrytime i try it freezes my computer up i need help

    What version of iTunes?
    What OS on the computer?
    What version of iOS on the device?
    What model device?
    If you want help, we need details.

  • Mozilla when open do not repond and thus freezes my computer entirely!

    Mozilla has tendency not to respond to my commands and becomes white completely writing '' NOT RESPONDING''each time i went on internet.It also freezes my computer.i can't even click on start & affect the pc.Does the pro has bugs or what?
    == This happened ==
    Every time Firefox opened
    == Two months ago

    Go to '''Help > Troubleshooting Information''', click on '''Copy all to Clipboard''', then open a reply to this post, and go to '''Edit > Paste'''.
    That information should give a much better idea of your Firefox installation information.

  • Restoring iPhone from backup freezes my computer

    I need to restore my iPhone from a previous backup (I think it's corrupt). When I plug it into my PC, it works normally. Everything syncs correctly to iTunes and works as expected. When I go to restore from a previous backup, it looks like it'll work fine, but midway my PC will freeze every time, forcing me to shut it down completely. The iPhone does restore part of the way, but acts as new when it comes to alarms, notes, passwords, home screen, contact ring tones, etc.
    This has happened to EVERY iPhone I've ever used (3). I've reinstalled iTunes several times, updated drivers, updated USB drivers, ran iTunes in "safe mode" ... I've tried everything I can think of and research. Why will it freeze my computer every time with every iPhone???
    The version of iPhone I'm currently using is 4S (but I've also tried with 3G and 4), firmware is up to date, iTunes is 10.6.3.25.
    My computer is a PC that uses Windows 7.
    If you have any other advice, I'd really appreciate it.
    Thanks

    Obviously, the problem is with your PC.  Try creating a new user account and see if you have the same problem. If you don't, then the problem is in your user profile. If you do, you're going to have to dig deeper. Try a Windows forum or one dedicated to your specific make/model PC.

  • Using latest Itunes and freezes my computer

    I have uninstalled this program various time and everytime I reinstall it all of my music files are still in my Itunes, don't know if this is normal or another problem as well. And everytime I bring the Itunes program up it freezes my computer.

    Hey Dakotes,
    I would take a look at the troubleshooting steps in the following article to resolve the issue:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    All the best,
    Delgadoh

  • Firefox freezes the computer for about 20-30 seconds (not even Alt+Tab works), the screen blinks black and then it shows the desired page. Does that several times at the beginning, then sort of stabilizes.

    Firefox freezes the computer for about 20-30 seconds (not even Alt+Tab works), the screen blinks black and then it shows the desired page. Does that several times at the beginning, then sort of stabilizes.
    This happens even if I simply hover the mouse over bookmarks, not even opening a page.
    And waiting for this to happen some times or closing and re-opening seems to make it work ok again.
    I've already disabled almost all add-ons (I'm using only one for Flash and NoScript right now), reinstalled Firefox (8.0.1), restoring only the bookmarks from an older version.

    '''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
    ''(If you're not using it, switch to the Default theme.)''
    * You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
    * Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    ''Don't select anything right now, just use "'Start in Safe Mode"''
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
    '''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
    Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

  • Ipod freezing my computer please help

    i installed the ipod software and i put a bunch of music on my ipod and it worked fine but know when i use it its freezing my computer can anyone help me

    If your using iTunes, I would reinstall it. The program is a bit glitchy especially in windows. You know you could just use Windows Explorer and copy and paste your MP3 or WAV or w/e files into the iPod's hidden folders.

  • IPod freezing my computer

    Whenever I connect my iPod to the computer, anything involving my iPod freezes. iTunes will not run, and if it is running it will freeze. I cannot eject the device properly, again because it freezes my computer. Once I do unplug my iPod, I get a message about not being able to stop the device, and iTunes will open. I can't access my iPod, because I am unable to open "My Computer", because that would require showing that my iPod is plugged in, which: freezes my computer. I mainly would like to just recover the files off of my iPod at this point. I don't mind buying a new iPod, but I do want my files. Please help
    Dell i4600   Windows XP  

    I left my iPod plugged in overnight, and when I came back in the morning, it still had not been recognized. I then tried to press the "Stop device" button so that I could eject my iPod, but again, nothing happened. When I unplugged my iPod, a message came up saying that the device could not be stopped, and iTunes unfroze.
    I have had my iPod for just about over a year (the warranty expired probably two weeks ago), but I have not had this problem until very recently, and have no idea what could have caused it. I don't think that it is just taking to long to load, because If it were, it would have loaded overnight.
    I have noticed that my iPod is basically acting like a "Pause" button for my computer. If I want to Pause my iTunes, I can just plug it in, and iTunes will stop until I unplug it. The same is true for the other 5 or 6 programs that I have been trying to use to recover the data from my iPod (PodUtil, xPodCopy, and CopyPod to name a few).
    Dell i4600   Windows XP  

  • Internet freezing my computer

    Hi everyone, A little history. My computer starting to freeze up with in the past two weeks, where I have to manually force shut down. I can't even use explore or firefox or any of my Microsoft apps including my Anti virus. Right now,  I am in safe mode and ran my kaspersky anti virus and did not picking anything up. I used my disk cleanup and took out all the temp files that was up to 1 GB (in Safemode), and I saw more files that I have never seen before.  I am trying to go to internet explore to reset it back to defalt setting o.k. but I don't know how to do that. Right now, I am in my HP support assistant to tune up my computer, but it is just running on "Set Restore Point" I am not a computer geek, so if you are going to give me advise, please explain it like you would as a to a 10 year old (but a 10 year old are more computer savy these days).  And any other advise you can give me will be much appreciated.

    Hello kmrold17:  Sorry I received an HP Website error last night trying to summit  futher steps.
    HP Moderator: Can you please move us to Note Book Selection. Thank you. frrw
    HP DV7-4285 Windows 7 64bit.  Title Re: Internet freezing my computer.
              Here is your computers support and update link for future reference.
    http://www8.hp.com/us/en/hp-search/search-results.html?cc=us&lang=en&qt=HP+DV7-4285dx&cat=SUPPORT_AN...&
           I am going to give you directions on excessing Recovery Manager  Performing a Microsoft Recovery .
    Click on start botton go to all programs search box [ Box under all programs]. Type in it recovery manager. Above it will display click on Recovery Manager. If white prompt  window displays click yes. Now recovery manager is open, click on Microsoft System Restore Next window click Next. Now you will see Restore system files and settings. I want you to select  Choose a different restore poin.  Click Next Choose a date that goes back at least two weeks or more. Click Next. Let it do its thing.  After restore is completed click ok restore finish window.Now your computer is some what stable. Its time for you to become an expert on your new lap-top.
           Click on start botton on the right side Help and Support . When it opens goto. Not sure where to start ? The blue writing you see are called links. Please click on any subject you choose. They will help you become the grand master on your computer on how to's. Videos and diagrams are excellent. Any thing and every thing you want to know can be found here. Use the search box just type in topic and problems then click search. Thank you. frrw     

Maybe you are looking for

  • How can I transfer movies from my PC to my new IPod ?

    I got an IPod touch 4th generation as a Fathers Day present and I want to transfer a movie from my Lap top to my IPod. How can I do this ? Thank you

  • Dvd wont eject

    I have a mac pro I just had a replacement dvd drive installed the old one jammed up and the tray was stuck in open position. the new one was installed at my local apple store. It wont open when you press the eject button. But it only opens when you c

  • ODI file append with unix command problem

    Hi everyone, I will apennd multiple files to a main file in a directory.I wrote jython code like this: import os sourceDirectory = "/home/oracle1/Desktop/test" inFileNames = "#FILE_NAMES" inFileNamesList = inFileNames.split(" ") inFileIDS = *"'a','1'

  • Cannot insert photo in imovie11

    Hi, I try to insert a photo from iphoto in imovie. However, I drag and drop the photo in  the imovie. The photo cannot be shown. Is it the library problem? Eddie

  • Can't transfer cs5 from fried macbook air to my new Pro - i have serial numbers but no startup disk

    my macbook air has software on it that I can't retrieve because it is dead - i have a brand new mac book pro and serial numbers for both cs3 and the cs5 updagrade. I called adobe to see if i can download the standard suite from their support but appa