10 days ago I bought 15" MBP 2.4 i5 - do I return or not?
I realize I have 14 days to return. I also realize there is usage questions regarding what I do on the MBP to determine the true speed of this MBP versus the ones that just came out yesterday. All things being equal, and I've read everything I can, I am not up to speed enough on this new technology to be educated enough on what I should do. I know I don't want to have spent $1,800 on a laptop that is now an old model, but in layman's terms what benefits are there to making the return and getting the new MBP and even then I don't know which one to get! Confused Heather here!!
http://www.neooffice.org/ can read what older versions of iWork can't. I'd try that.
As for screen issues, run the hardware test that came with your machine:
http://docs.info.apple.com/article.html?artnum=303081
If you mean the screen is not mounted physically properly in its chasis, it may be time to consider how it is being carried around or stored. You don't want a stack of books leaning against it.
Similar Messages
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A few days ago i bought the macbook pro in a Providence. In late Summer i will come back to my Country - Ukraine. I would like to know about a tax for my
laptop. Can i return tax? Through the TAX FREE or return in airport? What should i do?You need to talk with the tax authorities in the countries to which you traveled and that of your home country. We are all end-users liek you and not Apple agents.
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5 days ago I bought a 13" MacBook Air from an apple store. It does not have Maverick on it! I paid full price for it, but since it has the old operating system I kind of feel like I bought a "clearance" item but payed full price for it! Does anyone have any advice, wisdom etc. This is my first Mac and I'm really bummed that it's not the latest and greatest. I know I can download maverick for free.....but are there other differences? Maybe something else that I thought I was getting but didn't? Thanks.
There is no difference, you didnt get "shorted" Mavericks is a FREE DOWNLOAD
Open the APP store and download Mavericks.
You didnt buy a "clearance" item, you just got an Air that was there at the shop before Mavericks was released.
There is no difference other than a 40 min. download. -
I recently bought a KoboGlo ereader. Several days ago I bought an ebook from Booktopia. However I was unable to download the ebook onto my new ereader. I was told that I needed to load Adobe DRM which I did. When I contacted Booktopia they told me that when I authorised my Adobe DRM I should have "select 'Booktopia' next to Vendor ID, and then log in using your Booktopia account details ie email address [email protected] and your Booktopia password as the password."
I erased my Adobe DRM software from my computer and reloaded it but I seem to be unable to convince your software that I want to start over... it keeps telling me that I am using an ID and password that was used to authorise another computer!
What do I do?
A frustrated customer!
Bob Ross
[email protected]In order to make your posts easier to read I suggest that you not type in all caps.
The operating system on your Gateway system is Windows based, as are all of the applications that you had installed. Your iMac uses the Mac OS X operating system. The applications on your external hard drive that you pulled from the Gateway system will not directly run on your iMac. One option is to purchase Mac OS X versions of the software where possible, or your can install Window's on your iMac and have the capability to use both Mac OS X and Windows.
Since you are a new Mac user it may be best to go back to your place of purchase and spend some time learning about your options for transferring your data and options. According to the Stamps.Com website, they apparently don't make a Mac OS X version of the software, but they supposedly allow you to print directly using the Mac's web browser. Microsoft sells a Mac OS X version of their Office suite which you can view at http://www.microsoft.com/mac/products.
Here's some more information that helps people like you who are converting from Window's to the the Mac OS X environment. There is some learning to do, but like me, I think you'll like it once you have everything configured correctly.
http://www.apple.com/support/switch101/ -
A few days ago I bought my first IMAC. I needed to download Mountain Lion, and I would get it for free as it's a new IMAC. Apple sent me a 'content code' - several times - because every time I enter it, it says the code is wrong.
Sorry to ask, but is it case sensitive?
Otherwise best to contact support and register a ticket: http://www.apple.com/support/contact/ -
Hi ...Some days ago i bought a used iphone 4s....but i can't activate the phone...when i connect it to itunes it shown that activate the phone but the person was not give me the ID & password....pls help me for this issue....Iphone is my favourite phone...in my child hood i love Apple products & till now......I can't activate it & for this reason i can't find the carrier network & can't make any call....pls help me...thanks for always support..My device ios is 7.1.2
& IMEI is : *****
Br-----------------------
Fazlur
<Personal Information Edited By Host>It's a security risk to post your IMEI number and I've asked the Hosts to remove it.
If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515
If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.
You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless. -
Hi few days ago I bought a second hand iphone 5 white 64 gb, and when I try to activate it I see the following message: "This iPhone can not be activated for service.please contact your carrier or AppleCare"
So then do what it says...contact Apple or your wireless carrier.
However your phone is probably locked to another carrier and cannot be used on yours. -
Several days ago I bought an in app game and paid a fee to unlock all levels but it still has not downloaded yet. When I try to rebuy it I receive a message "I've already purchased but it hasn't been downloaded yet. How can I fix this? I'm not showing that it is pending either.
Hi, Alycialiok,
I'm having the same problem. Did u ever get an answer or Resolution? -
Hi. 2 days ago I bought a cd ATB. And yesterday I deleted everything from iTunes. Please help in recovering all purchased cd
Did you just delete them from iTunes, or did you also tell it to delete the music files from your Mac ? If just from iTunes then they might still be stored under /Users/username/Music - if they are then you can add them back via File > Add To Library
If not, then whether you can redownload music depends upon what country that you are in. If you can redownload music (and if you haven't changed countries since buying it and it's still in your country's store) then it should show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage :
If you can't redownload music then do you have a copy of it on your backup of your downloads/library that you can copy it back from ? -
It has been not more than 10 days since i bought iphone 5s 32gb and the finger print scanner is not detecting the prints.what to do??is it an issue with the device or iOS??
Standard practices:
Restart the device (power off completely, then back on) - retest.
Reset (hold sleep wake and home buttons until apple logo appears) - you can try this, but it is most useful when your device is frozen.
Restore to factory settings - retest.
Make an appointment at an Apple retail store genius bar if the above did not resolve the issue.
HTH. -
2 days ago did sync via wi-fi with Ipad2 and it wiped out my notes. Anyone know if they can be retrieved and how?
Also today decided to try to sync with I cloud and it wiped out my contacts. contacts did not go to outlook either. Fortunately they are still on Ipod touch, but i am afraid to do anymore syncing. Not the first time I have done a sync!Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M. -
Have down loaded Maverick two days ago. To activate it asked for my Administrator ID which I had forgotten.
Now i have managed to change my ID. Now to instal Maverick I cannot find it on my computer. If I down load it again it will use my Internet plans %gb mor from out provider. So How do i activate my down loaded Maverick OS.No It did not help. After Down loading it asked for my administrator ID which I could not give as I had forgotten.
Now I changed my administrator Id and remember it. But now I cannot find the same anywhere on my laptop. it is not in application as i could not instal it. so where is it. If I down load it again Iwill b using 5GB of my internet again from my plan of 30Gb which my provider will minus again. In short I will b using 10gb of my plan for a 5gb Maverick. -
I have been running Photoshop 8 for years. Upgraded from Vista to Windows 7 just so I could get Lightroom. I am paying the 9.99/mth for Lightroom and photoshop. I downloaded and am already using Lightroom. When I try to open photshop it will open, but when I go to file to try and select a photo, it errors out and says looking for solution and to close program. Totally frustrated
Holy cow. Victoria, if I could reach through the internet and give you a cupcake I would! That worked!
It's amazing -- I sat on chat with customer support for 3 hours, and they weren't able to come up with the solution. He had me creating new accounts, wiping out various directories, changing read and write permissions here and there, searching for non-existant files, and yes, repeatedly installing from disc and from download, and nothing worked. I've been searching the internet up and down, and there are some really involved "solutions" out there for this problem.
Thanks for finallly guiding me to a solution! -
Basically my iPhone 4 asked for my Apple ID and I entered it thinking it was just some check or something and then I've just been scrolling through my music library and there is a whole U2 album there and i have never even heard of U2... i clicked on one of the songs to see what it was and it came up with "This device is already associated with an apple ID. If you download past purchases with your apple ID, you cannot auto download or download past purchases with a different Apple ID for 90 days."
I Can't delete the album like I can with my other music from my phone and I don't really want to connect my phone to my laptop incase I have been hacked and it could give the person all access to my phone?
Pde lease help me out, I don't know what's happened:(Do the half billion copies of the album they gave away count as "sales"?
Let's see... An album has to sell 500,000 copies to go gold, 1,000,000 copies to go Platinum, 10,000,000 copies to go diamond... What will they come up with for 500,000,000 copies sold?
Something radioactive would be cool... though difficult to display safely on the wall... -
This is the crash report..
AdapterDeviceID: 3582
AdapterVendorID: 8086
Add-ons: {02450954-cdd9-410f-b1da-db804e18c671}:0.96.3,{a7c6cf7f-112c-4500-a7ea-39801a327e5f}:1.99.5,[email protected]:1.0,[email protected]:1.8.15,[email protected]:1.23.0.5,[email protected]:1.12.3.53363,{972ce4c6-7e08-4474-a285-3208198ce6fd}:7.0.1
AvailableVirtualMemory: 1986260992
BuildID: 20111104165243
CrashTime: 1321048791
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1320939236
Notes: Cisco VPN
AdapterVendorID: 8086, AdapterDeviceID: 3582, AdapterDriverVersion: 6.14.10.4396
D3D10 Layers? D3D10 Layers-
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 1443
StartupTime: 1321048783
SystemMemoryUsePercentage: 89
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
URL: http://www.google.com/ig?hl=en
Vendor: Mozilla
Version: 8.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 :
RSVP UDP Service Provider : 6 : 2 :
RSVP TCP Service Provider : 6 : 1 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{37712E8C-9FB8-4B88-8AF2-3EE41F358984}] SEQPACKET 4 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{37712E8C-9FB8-4B88-8AF2-3EE41F358984}] DATAGRAM 4 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{66007C7F-458C-46B5-B844-DC12168FAAA8}] SEQPACKET 3 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{66007C7F-458C-46B5-B844-DC12168FAAA8}] DATAGRAM 3 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F9C7BC14-8723-4B6C-A3CC-C47D5CB832A4}] SEQPACKET 0 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F9C7BC14-8723-4B6C-A3CC-C47D5CB832A4}] DATAGRAM 0 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2810EB22-763D-4D0C-9450-64BBD1758685}] SEQPACKET 1 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2810EB22-763D-4D0C-9450-64BBD1758685}] DATAGRAM 1 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{531D3D38-B38F-4A40-9052-52EFBA55506B}] SEQPACKET 2 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{531D3D38-B38F-4A40-9052-52EFBA55506B}] DATAGRAM 2 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{86947241-CF46-4E69-B7DD-633E04A3D882}] SEQPACKET 5 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{86947241-CF46-4E69-B7DD-633E04A3D882}] DATAGRAM 5 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{947908E1-6CF6-43EF-AE36-C921AA871A97}] SEQPACKET 6 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{947908E1-6CF6-43EF-AE36-C921AA871A97}] DATAGRAM 6 : 2 : 2 :
This report also contains technical information about the state of the application when it crashed.OK, lets do a complete overhaul to make sure it's working ok.
First to check your Windows system file for any corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer.
Start iTunes and see if it is ok.
If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
(Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch
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