$10 extra data packs

 I am worried that if I sign up for the $10 for 1 gig top up, if I exceed my current 8 gig mobile broadband data (currently slowed till the end of month) by only a few kilobytes I will be charged $10 for a gig which I will only use a small part of. Am I correct in thinking that? 

Any TELSTRA mobile/mobile broadband plan. If you are slowed then you are on a Bigpond mobile broadband service, which is covered under different terms and conditions.
The Bigpond Mobile Broadband terms and conditions can be found at https://www.telstra.com.au/content/dam/tcom/personal/consumer-advice/pdf/consumer/bp-part-d.pdf and have no mention of Extra Data as an option.
Also, if you visit https://www.telstra.com.au/broadband/mobile-broadband/plans you'll notice the 'Go Mobile' plans mention Extra Data, yet when you switch to the Bigpond tab, all the information around Extra Data disappears.

Similar Messages

  • How to remove extra data

    Hi there.
    I recently added some data to my capped plan mobile phone and want to remove the added data. So it was 2GB usage and I made it 2.2GB but I want to go back to 2GB. Anyone know where/how to do this please :/

    Thanks Jeff
    It says:
    Removing a data pack
    To remove a data pack from your service, please:
    Call us on 1800 303 302
    Visit your nearest Telstra Store
    So there is no self service to this. So easy to add the extra data pack but have to get Telstra to do it I don't that but thank you so much for your reply (y)

  • How can I cancel a data pack?

    Now that Extra Data is available, you can no longer add or change your data pack, you can only remove it. You can remove your data pack via your mobile device, through My Account or by chatting to one of our agents online.
    How to cancel your data pack from your mobile
    Connect to My Plan Manager portal by typing telstra.com/mpm into your mobile's browser
    Click on the 'My tab' at the top of the screen to see information on My Plan Manager
    Select 'My Data Usage' then 'Data Packs' and select ‘cancel your Data Pack‘.
    If you need any further assistance with your data pack you can chat with us online.
    How to cancel your data pack via My Account
    Log into My Account
    Select Plans & usage for your mobile service
    Select Buy add-ons then ‘Remove your data pack’
    Once you cancel your Data Pack you will not be able to buy another one. If you need more data you can find out more about Extra Data.

    Re: How can I add, change or cancel a data pack?
    This information says that you can downgrade your data pack online but you CANT!!! I do not want to spend hours watching my phone in order to have a 'chat'. I won't buy extra data in future if it is going to be this HARD! I will just turn my internet OFF!

  • What about the 50% extra data for new customers?

    I signed up for Verizon HomeFusion 17 days ago.  I copied the following straight off your webpage for new HomeFusion customers:
    "New customers to the service will  receive 50% more data allowance for their first 2 full billing cycles.  Requires new 2-year activation."  Why am I getting data usage alerts and my account is only showing 10 GB allotted for this month. My bill shows that I was allotted 15 GB for only two days (1/24-1/25).  It hasn't been two months yet, barely even two weeks.  Who do I contact to get this fixed? 

        Getting data overage alerts can certainly be concerning flair_2000. Let's get to the bottom of your usage concerns. Customer gets a 50% data bonus on their prorated billing cycle at activation. If you are currently on the 10 GB data plan, with the 50% more data, you will obtain an additional 5GB of data. When is your bill cycle end? Depending on your bill cycle, you will still obtain data usage alerts. For example, the 10 GB of data usage will be prorated depending on when service is activated and your bill cycle ends. The 5GB of extra data will not be prorated.
    To view your usage and prevent any overage, you may review your usage online via My Verizon by clicking http://bit.ly/xB4iTc  Should you have further questions or concerns, please feel free to reach out to us.
    Thank You,
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    Follow us on Twitter @VZWSUPPORT

  • I have a recently acquired iPhone 4. Is it true if I am using PhotoStream to upload photos to my PC via iCloud, photos are only pushed when wifi is available?  This means I don't have to worry about extra data usage, right? Thank you.

    I have a recently acquired an iPhone 4. Is it true if I am using PhotoStream to upload photos to my PC via iCloud, photos are only pushed when wifi is available?  This means I don't have to worry about extra data usage, right?
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    Correct.
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  • Validator error - Extra data was encountered.

    Hi All,
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    2010.06.03 at 04:33:34:988: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (ERROR) Error -: B2B-51505: General validation error.
         at oracle.tip.b2b.document.edi.EDIDocumentPlugin.processOutgoingDocument(EDIDocumentPlugin.java:2539)
         at oracle.tip.b2b.msgproc.Request.outgoingRequestPostColab(Request.java:1279)
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         at oracle.tip.b2b.engine.Engine.processOutgoingMessageImpl(Engine.java:1201)
         at oracle.tip.b2b.engine.Engine.processOutgoingMessage(Engine.java:713)
         at oracle.tip.b2b.engine.Engine.handleMessageEvent(Engine.java:2754)
         at oracle.tip.b2b.engine.Engine.processEvents(Engine.java:2444)
         at oracle.tip.b2b.engine.ThreadWorkExecutor.processEvent(ThreadWorkExecutor.java:464)
         at oracle.tip.b2b.engine.ThreadWorkExecutor.run(ThreadWorkExecutor.java:180)
         at oracle.integration.platform.blocks.executor.WorkManagerExecutor$1.run(WorkManagerExecutor.java:77)
         at weblogic.work.j2ee.J2EEWorkManager$WorkWithListener.run(J2EEWorkManager.java:171)
         at java.lang.Thread.run(Thread.java:619)
    2010.06.03 at 04:33:34:988: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) Engine: processOutgoingMessageImpl: B2BDomainException
    2010.06.03 at 04:33:34:988: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.engine.Engine:handleOutboundException Updating Error Message: Error -: B2B-51505: General validation error.
    2010.06.03 at 04:33:34:988: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) DbAccess:updateWireBusinessToErrorState
    2010.06.03 at 04:33:34:988: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.DbAccess:updateWireBusinessToErrorState Enter
    2010.06.03 at 04:33:34:989: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: queryById: Enter
    2010.06.03 at 04:33:34:989: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: queryById: Got RTP Context
    2010.06.03 at 04:33:35:006: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: queryById: Got 1messages for field messageId with value 1410017
    2010.06.03 at 04:33:35:007: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: queryById: Exit
    2010.06.03 at 04:33:35:007: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: findWireMessageByB2BMessageId: querying for id = 1410017
    2010.06.03 at 04:33:35:007: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: findWireMessageByB2BMessageId: Returning null
    2010.06.03 at 04:33:35:007: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.DbAccess:updateWireBusinessToErrorState Wire message not found.
    2010.06.03 at 04:33:35:008: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.DbAccess:updateWireBusinessToErrorState Updating business message error information
    2010.06.03 at 04:33:35:008: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: updateObject: Enter:
    2010.06.03 at 04:33:35:008: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: updateObject: Got RTP Context
    2010.06.03 at 04:33:35:008: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: updateObject: Exit
    2010.06.03 at 04:33:35:009: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.DbAccess:updateAppMessageState Enter
    2010.06.03 at 04:33:35:009: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: getAppMessageById: Enter appMsg id = 7F000001128FCF1A4C600000EA6A8D00
    2010.06.03 at 04:33:35:009: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: getAppMessageById: Got RTP Context
    2010.06.03 at 04:33:35:012: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: getAppMessageById: Got [1] messages for AppMessage ID 7F000001128FCF1A4C600000EA6A8D00
    2010.06.03 at 04:33:35:012: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: getAppMessageById: Exit
    2010.06.03 at 04:33:35:013: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.DbAccess:setAppMsgErrorInfo Enter
    2010.06.03 at 04:33:35:013: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.DbAccess:setAppMsgErrorInfo Setting AppMessage to ERROR
    2010.06.03 at 04:33:35:013: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.DbAccess:setAppMsgErrorInfo Exitr
    2010.06.03 at 04:33:35:013: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: updateObject: Enter:
    2010.06.03 at 04:33:35:013: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: updateObject: Got RTP Context
    2010.06.03 at 04:33:35:014: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: updateObject: Exit
    2010.06.03 at 04:33:35:014: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.DbAccess:updateAppMessageState Exit
    2010.06.03 at 04:33:35:014: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.DbAccess:DbAccess:updateMsgError(3 params) Enter
    2010.06.03 at 04:33:35:015: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: updateObject: Enter:
    2010.06.03 at 04:33:35:015: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: updateObject: Got RTP Context
    2010.06.03 at 04:33:35:016: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: updateObject: Exit
    2010.06.03 at 04:33:35:016: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.DbAccess:DbAccess:updateMsgError(3 params) Exit
    2010.06.03 at 04:33:35:016: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.engine.Engine:handleOutboundException Updating Native Event Tbl Row
    2010.06.03 at 04:33:35:016: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.DbAccess:updateNativeEvtTblRow Enter
    2010.06.03 at 04:33:35:017: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: queryById: Enter
    2010.06.03 at 04:33:35:017: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: queryById: Got RTP Context
    2010.06.03 at 04:33:35:019: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: queryById: Got 1messages for field messageId with value 1410017
    2010.06.03 at 04:33:35:019: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: queryById: Exit
    2010.06.03 at 04:33:35:019: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: findWireMessageByB2BMessageId: querying for id = 1410017
    2010.06.03 at 04:33:35:019: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.ToplinkHelper: findWireMessageByB2BMessageId: Returning null
    2010.06.03 at 04:33:35:019: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) DbAccess:updateNativeEvtTblRowGot WireMessage with B2BMessage ID 1410017
    2010.06.03 at 04:33:35:020: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.msgproc.DbAccess:
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    2010.06.03 at 04:33:35:020: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) oracle.tip.b2b.engine.Engine:handleOutboundException notifying App
    2010.06.03 at 04:33:35:020: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) Notification: notifyApp: Enter
    2010.06.03 at 04:33:35:020: oracle.integration.platform.blocks.executor.WorkManagerExecutor$1@8f1195: B2B - (DEBUG) Notification: notifyApp: payload = <Exception xmlns="http://integration.oracle.com/B2B/Exception" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <correlationId>7F000001128FCF1A4C600000EA6A8D00</correlationId>
    <b2bMessageId>1410017</b2bMessageId>
    <errorCode>B2B-51505</errorCode>
    <errorText>
    Error Brief :
    Validator error - Extra data was encountered.
    An X12 syntax error occurred.
    An X12 syntax error occurred.
    Validator error - Extra data was encountered.
    Validator error - Extra data was encountered.
    A data element with 'Mandatory' status is missing.
    </errorText>
    <errorDescription>
    <![CDATA[
    Error :
    Extra Element was found in the data file as part of Segment REF. Segment REF is defined in the guideline at position 046.{br}{br}This error was detected at:{br}{tab}Segment Count: 3{br}{tab}Element Count: 2{br}{tab}Characters: 567 through 575
    At least one of REF02, REF03 must be present. The syntax rule R0203 of Segment REF is violated. Segment REF is defined in the guideline at position 046.{br}{br}This error was detected at:{br}{tab}Segment Count: 3{br}{tab}Element Count: 2{br}{tab}Characters: 593 through 593
    At least one of REF02, REF03 must be present. The syntax rule R0203 of Segment REF is violated. Segment REF is defined in the guideline at position 046.{br}{br}This error was detected at:{br}{tab}Segment Count: 3{br}{tab}Element Count: 3{br}{tab}Characters: 593 through 593
    Extra Element was found in the data file as part of Segment ISR. Segment ISR is defined in the guideline at position 030.{br}{br}This error was detected at:{br}{tab}Segment Count: 6{br}{tab}Element Count: 1{br}{tab}Characters: 870 through 872
    Extra Element was found in the data file as part of Segment ISR. Segment ISR is defined in the guideline at position 030.{br}{br}This error was detected at:{br}{tab}Segment Count: 6{br}{tab}Element Count: 2{br}{tab}Characters: 907 through 915
    Element ISR01 (Shipment/Order Status Code) is missing. This Element's standard option is 'Mandatory'. Segment ISR is defined in the guideline at position 030.{br}{br}This Element was expected in:{br}{tab}Segment Count: 6{br}{tab}Element Count: 1{br}{tab}Character: 933
    ]]>
    </errorDescription>
    <errorSeverity>2</errorSeverity>
    </Exception>
    Even though I am providing REF01 and ISR01 values, I am getting this Error.
    Below is my XML payload.
    <?xml version="1.0" encoding="UTF-8" ?>
    - <Transaction-870 xmlns:ns0="http://www.edifecs.com/xdata/200" Standard="X12" xmlns="http://www.edifecs.com/xdata/200">
    - <ns0:Segment-ST>
    <ns0:Element-143>870</ns0:Element-143>
    <ns0:Element-329>000000043</ns0:Element-329>
    </ns0:Segment-ST>
    - <ns0:Segment-BSR>
    <ns0:Element-850>3</ns0:Element-850>
    <ns0:Element-847>PA</ns0:Element-847>
    <ns0:Element-127>3110000031OTM_TestPR</ns0:Element-127>
    <ns0:Element-373>20100603</ns0:Element-373>
    </ns0:Segment-BSR>
    - <ns0:Loop-REF>
    - <ns0:Segment-REF>
    <ns0:Element-128>VR</ns0:Element-128>
    <ns0:Element-127>RHEEM002</ns0:Element-127>
    </ns0:Segment-REF>
    </ns0:Loop-REF>
    - <ns0:Loop-HL>
    - <ns0:Segment-HL>
    <ns0:Element-628>1</ns0:Element-628>
    <ns0:Element-735>O</ns0:Element-735>
    </ns0:Segment-HL>
    - <ns0:Segment-PRF>
    <ns0:Element-324>OTM_Test</ns0:Element-324>
    </ns0:Segment-PRF>
    - <ns0:Loop-ISR>
    - <ns0:Segment-ISR>
    <ns0:Element-368>PR</ns0:Element-368>
    <ns0:Element-373>20100531</ns0:Element-373>
    </ns0:Segment-ISR>
    </ns0:Loop-ISR>
    </ns0:Loop-HL>
    - <ns0:Loop-HL>
    - <ns0:Segment-HL>
    <ns0:Element-628>2</ns0:Element-628>
    <ns0:Element-735>I</ns0:Element-735>
    </ns0:Segment-HL>
    - <ns0:Loop-PO1>
    - <ns0:Segment-PO1>
    <ns0:Element-350>1</ns0:Element-350>
    <ns0:Element-330>2</ns0:Element-330>
    <ns0:Element-355>EA</ns0:Element-355>
    <ns0:Element-235>SK</ns0:Element-235>
    <ns0:Element-234>6836003</ns0:Element-234>
    <ns0:Element-235_1>VP</ns0:Element-235_1>
    <ns0:Element-234_1>TAHM ITEM</ns0:Element-234_1>
    </ns0:Segment-PO1>
    - <ns0:Segment-PID>
    <ns0:Element-349>F</ns0:Element-349>
    <ns0:Element-352>TAHM ITEM</ns0:Element-352>
    </ns0:Segment-PID>
    </ns0:Loop-PO1>
    </ns0:Loop-HL>
    - <ns0:Segment-CTT>
    <ns0:Element-354>2</ns0:Element-354>
    </ns0:Segment-CTT>
    - <ns0:Segment-SE>
    <ns0:Element-96>11</ns0:Element-96>
    <ns0:Element-329>000000043</ns0:Element-329>
    </ns0:Segment-SE>
    </Transaction-870>
    Thanks in Advance
    Ravdeep

    Hi Ravdeep,
    Have you validated the payload against the ecs using document editor? If no, please do so.
    Also refer -
    5084: XEngine error - Invalid data (outbound with validation disabled)
    Please paste the complete B2B log here/mail it to my id (in my profile)
    Regards,
    Anuj

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    I am calling a vendor web service, using HTTP adapter, and get a "No data allowed here" error.  When looking at the payload coming back from my vendor (the service response), it looks like they are adding data before and after the xml portion of the response.
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    galaxyguy24 wrote:
    I'm wondering, if I'm buying a smartphone (this one is a 3G smartphone) and don't want to use the internet or email on it for the first several months, can I just buy the $29.97/month data package at a later date in order to save money now?   Or am I forced to buy the data package now with the phone in order to get the discount price listed for the phone?
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    you must get the data pack.
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    derbyguy wrote:
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    Cust1         01062007      31129999    HighCust2
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    Cust1         01012007      31129999   HighCust1
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    SELECT in field routine:
    ==========================================================
          DATA src_doc_no(10) TYPE c.
          DATA src_item_num(3) TYPE c.
          DATA src_year(5) TYPE c.
          DATA src_doc_typ(2) TYPE c.
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         endif.
         RESULT = src_doc_typ.
      endif.
    ============================================

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    sterling11 wrote:
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