$10 reward certificate with EVERY pre-order using GCU?

So every single time I pre-order with my GCU I will get a $10 certificate?

Hey MutantMike,
It'd be amazing if our Get $10 program worked that way, but alas, it does not -- My Best Buy members must pre-order and purchase an eligible title to receive this bonus. A full list of qualifying titles can be found here:
Get $10 in Reward Certificates
The offer is also limited to one bonus certificate per My Best Buy membership per title. For example, if you were to pre-order and purchase two Xbox One copies of The Witcher 3: Wild Hunt and one PlayStation 4 collector's edition of the same title, you would still only be eligible to receive one $10 pre-order bonus certificate.
I hope this helps.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

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Pre-order using Reward Certificates question

Background information:Back on June 25th I pre-ordered Fallout 4 and paid in full for the entire game (not just a down payment). To pay for the order, I cashed in some Reward Points to make a $40 Reward Certificate and paid the remainder on my credit card. All good, and I'm set for my Fallout 4 addiction... I think.... Yesterday I got an email from Best Buy reminding me to USE my $40 Reward Certificate before it expires (which is 10 days away). Does this mean the $40 Reward Certificate has NOT actually been used, and could in fact EXPIRE while waiting for the game to come out, AND that I could show up on release day and find out I had LOST that $40 Reward Certificate, AND have to pay $40 more out of my pocket for the game? That would make me a VERY unhappy camper.... Looking for verification of how this works, and reassurance that it WILL work now that Best Buy is acting like the Reward Certificate I used is about to expire. Danny

Hello bullet-worm,
I can't wait for Fallout 4 to be released!
If the My Best Buy certificate was used prior to the expiration date on the pre-order, then it won't expire. I want to make sure that it was correctly added to the pre-order. Please send me a private message by clicking the blue box at the end of my signature with the "Customer Service Pin" from you in-store purchase or the BestBuy.com Order Number.

HT4528 Why is it that everything is fine with my verizon account and apple is messing with my pre order of the iphone 5?

Why is it that everything is fine with my verizon account and apple is messing with my pre order of the iphone 5 telling me that verizon is "rejecting" my order.. My verizon account is fine, and I am eligible for an upgrade, there is no past due balance.. the order went from being prepared to ship back to processing 2 days before it's supposed to get here.. still says it's going to deliver 9/21, yet it still stuck in processing mode, called apple for the past couple of days since i ordered it ON TIME and basically spoke to 17 different people telling me all different things and seems as if it just becomes more and more of a problem..

this what most people say, track in on UPS website using your phone number. its TRUE and better tracking info
more info here
https://discussions.apple.com/thread/4311254?tstart=0

Why is it that everything is fine with my verizon account and apple is messing with my pre order of the iphone 5?

Why is it that everything is fine with my verizon account and apple is messing with my pre order of the iphone 5 telling me that verizon is "rejecting" my order.. My verizon account is fine, and I am eligible for an upgrade, there is no past due balance.. the order went from being prepared to ship back to processing 2 days before it's supposed to get here.. still says it's going to deliver 9/21, yet it still stuck in processing mode, called apple for the past couple of days since i ordered it ON TIME and basically spoke to 17 different people telling me all different things and seems as if it just becomes more and more of a problem..

this what most people say, track in on UPS website using your phone number. its TRUE and better tracking info
more info here
https://discussions.apple.com/thread/4311254?tstart=0

$10 certificate for pre-ordering

Hi I pre-ordered Destiny: Limited Edition, and picked up the game on 9/9. I was under the impression that this pre-order included a $10 reward certificate. Was this on my receipt? How do I get my reward? I checked my best buy but don't see it on there.
Thanks!

Good afternoon Kieffer,
If you picked up your Destiny pre-order within 7 days of the official release date, then you should qualify for the "Get $10" pre-order offer. It can generally take 20 days for the bonus certificate/points ($10 = 500 points) to officially post to a member's My Best Buy™ account. I used the email address you registered with the forum to review your account, and from what I can see, your 500 bonus points have already posted. You will need to scroll back in your points history to July when the pre-order was originally placed to view those points.
Let me know if you have any other questions, and thank you for posting to the forum!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Big problems in store (Whitehall PA) with Battfield pre-order + coupons + DLC +GCU

I preordered Hardline in store and went to pick it up today. I had two coupons. The 5 dollar off a new game for GCU and a 10% off coupon I got from the post office.
The cashier rang up my preorder and scanned the 5 off coupon and something happened and her manager voided the transaction. The seond time around the coupon no longer worked. She basically accused me of trying to use the same coupon twice like I'm a theif. The 10 percent coupon worked fine.
Also no pre order codes were printed on my receipt and I didnt get them in an email.
I have copies of the original recepit where i put down a 5 dollar deposit.
A Post Void recepit with the managers and cashiers initials
Another receipt staped to the Post Void
And a final receipt with the GCU + 10% discount but no DLC or 5 dollars off discount.
I'm also worried I wont get my 10 dollars forpre ordering because of all the weird transactions.
Basically I need my DLC codes and another 5 dollar off coupon to replace the one they wasted. I guess I'll have to wait the 15 days to see if I get the 10 bucks for pre ordering or if that messed up too.
Thanks for reading any any help you can give me.

Good afternoon massawill,
Thank you for joining Gamers Club Unlocked! There are some great benefits to this program and I'm happy to hear you've been able to jump right in on the offers.
With that said, I understand your recent interaction didn't go quite as you would have liked. I apologize for the trouble and confusion. I'll be happy to discuss the situation with you.
I am happy to see that you have received support with your code concerns, and I can also confirm that your My Best Buy bonus is currently pending as it should. I needed to do a little research to find out more on the $5 off coupon.
From what I have been told, the welcome packet $5 off coupon does not stack with movers coupons, so only one should have shown up. By needing to do a post-void on the first receipt though, I regret that the used coupon is not also able to be used on a different transaction. I will send you a private message for additional information.
Best regards,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Never received $10 rewards on Arkham Knight pre-order

Hi there, It's been over a month since I picked up Arkham Knight after pre-ordering online and I haven't received the $10 pre-order reward for it, any idea what's going on?

Hello candlej4ck,
Welcome to the Best Buy forum!
If your pre-order of Batman Arkham Knight was picked up or shipped within 7 days of the official release day (6/23/2015), then you should qualify for the "Get $10" pre-order bonus. It can usually take up to 20 days for points to officially post to a member's My Best Buy™ account. After looking over your account, I can see why the bonus points have not posted and it has to do with the time of the day you placed your pre-order.
With that being said, your pre-order may not have actually been a pre-order. I am going to send you a private message so that I can go over your pre-order and your My Best Buy™ account with you in additional detail. To check your private messages, you will want to login to the forum and click on the little yellow envelope icon located at the top of the page.
Where are my My Best Buy Bonus Points?
Thank you for posting and for being a My Best Buy™ member.

Creation of saleorder with reference to order using BAPI_SALESORDER_CREATE

hello
iam trying to create a sale order with respect to order BAPI_SALESORDER_CREATEFROMDAT2.
the parameters i am passing is
*Fill the header information for the order.
wa_order_header_in-doc_type = Sales Doc type of order to be created.
wa_order_header_in-sales_org = sales org.
wa_order_header_in-distr_chan = distribution channel.
wa_order_header_in-division = division.
wa_order_header_in-ref_doc = order number(This is the order i refer to).
wa_order_header_in-refdoc_cat = 'C' (c stands for order).
*Fill the item level information for the order.
wa_order_items_in-itm_number = item number.
wa_order_items_in-material = material number.
wa_order_items_in-ref_doc = order number(This is the order i refer to).
wa_order_items_in-ref_doc_it = Item number of order i create.
wa_order_items_in-ref_doc_ca = 'C'.
APPEND wa_order_items_in TO i_order_items_in.
*Fill the partner information for the order.
wa_order_partners-partn_role = partner function.
wa_order_partners-partn_numb = partner number.
APPEND wa_order_partners TO i_order_partners.
& likewise conditions structure
i have done bapi_transaction_commit after bapi call.
probelm which i am facing is , BAPI is creating a new sale order.. but it is not creating a order with reference order.
thanks

see this example as how to add text and multiple lines...
loop at it_tab into wa_tab.
        record_no = sy-tabix.
        serial_no = wa_tab-ser_no.
*       ORDER_TYPE = WA_TAB-ORD_TYP.
        sales_office = wa_tab-sal_off.
        sales_group = wa_tab-sal_grp.
        old_ref_no = wa_tab-ref_shp_to_par.
        shipping_condition = wa_tab-ship_cond.
        perform sales_info using sales_office sales_group
shipping_condition.
        condense shipping_condition.
        ship_cond = shipping_condition.
        on change of old_ref_no.
          refresh it_bapisdhead.
          refresh it_bapisdhead1x.
          refresh it_bapiparnr.
             wa_bapisdhead-doc_type     = wa_tab-ord_typ.
             wa_bapisdhead1x-doc_type   = 'X'.
             wa_bapisdhead-sales_org    = '5088'.
             wa_bapisdhead1x-sales_org = 'X'.
             wa_bapisdhead-distr_chan   = '01'.
             wa_bapisdhead1x-distr_chan = 'X'.
             wa_bapisdhead-division     = '00'.
             wa_bapisdhead1x-division   = 'X'.
             wa_bapisdhead-sales_grp    = sales_group.
             wa_bapisdhead1x-sales_grp = 'X'.
             wa_bapisdhead-sales_off    = sales_office.
             wa_bapisdhead1x-sales_off = 'X'.
             wa_bapisdhead-purch_no_c   = wa_tab-po_no.
             wa_bapisdhead1x-purch_no_c = 'X'.
             wa_bapisdhead-purch_date   = wa_tab-po_date.
             wa_bapisdhead1x-purch_date = 'X'.
             wa_bapisdhead-req_date_h   = wa_tab-req_del_date.
             wa_bapisdhead1x-req_date_h = 'X'.
             wa_bapisdhead-incoterms1   = 'EXW'.
             wa_bapisdhead1x-incoterms1 = 'X'.
             wa_bapisdhead-incoterms2   = wa_tab-inco_terms2.
             wa_bapisdhead1x-incoterms2 = 'X'.
             wa_bapisdhead-ship_cond    = ship_cond.
             wa_bapisdhead1x-ship_cond = 'X'.
             wa_bapisdhead-ref_1        = wa_tab-ref_sld_to_par.
             wa_bapisdhead1x-ref_1      = 'X'.
             wa_bapisdhead-ref_1_s      = wa_tab-ref_shp_to_par.
             wa_bapisdhead1x-ref_1_s    = 'X'.
             append wa_bapisdhead to it_bapisdhead.
             append wa_bapisdhead1x to it_bapisdhead1x.
             wa_bapiparnr-unload_pt    = wa_tab-unload_pt.
             wa_bapiparnr-partn_role   = 'AG'.
             wa_bapiparnr-partn_numb   = wa_tab-sld_to_par.
             append wa_bapiparnr to it_bapiparnr.
             clear wa_bapiparnr.
             wa_bapiparnr-partn_role   = 'VE'.
             wa_bapiparnr-partn_numb   = '777'.
             append wa_bapiparnr to it_bapiparnr.
             clear wa_bapiparnr.
             wa_bapiparnr-partn_role   = 'ZM'.
             wa_bapiparnr-partn_numb   = '999'.
             append wa_bapiparnr to it_bapiparnr.
             clear wa_bapiparnr.
           if wa_tab-bill_to_par <> ' '.
             wa_bapiparnr-partn_role   = 'RE'.
             wa_bapiparnr-partn_numb   = wa_tab-bill_to_par.
             append wa_bapiparnr to it_bapiparnr.
             clear wa_bapiparnr.
           endif.
           if wa_tab-payer <> ''.
             wa_bapiparnr-partn_role   = 'RG'.
             wa_bapiparnr-partn_numb   = wa_tab-payer.
             append wa_bapiparnr to it_bapiparnr.
             clear wa_bapiparnr.
           endif.
           if wa_tab-ship_to_par <> ''.
             wa_bapiparnr-partn_role   = 'WE'.
             wa_bapiparnr-partn_numb   = wa_tab-ship_to_par.
             append wa_bapiparnr to it_bapiparnr.
             clear wa_bapiparnr.
           endif.
           wa_bapisdtext-text_id   = 'Z113'.
           wa_bapisdtext-langu     = 'EN'.
           wa_bapisdtext-text_line = wa_tab-add_txt.
           append wa_bapisdtext to it_bapisdtext.
           clear wa_bapisdtext.
           if wa_tab-banker <> ''.
             wa_bapisdtext-text_id   = 'ZKT1'.
             wa_bapisdtext-langu     = 'EN'.
             wa_bapisdtext-text_line = wa_tab-banker.
             append wa_bapisdtext to it_bapisdtext.
             clear wa_bapisdtext.
           endif.
           if wa_tab-fwd_age <> ''.
             wa_bapisdtext-text_id   = 'ZKT1'.
             wa_bapisdtext-langu     = 'EN'.
             wa_bapisdtext-text_line = wa_tab-fwd_age.
             append wa_bapisdtext to it_bapisdtext.
             clear wa_bapisdtext.
           endif.
        endon.
*                  ***** ITEM LEVEL DATA *****
             wa_bapiitemin-material     = wa_tab-matno.
             wa_bapiiteminx-material    = 'X'.
             wa_bapiitemin-target_qty   = wa_tab-qty.
             wa_bapiiteminx-target_qty = 'X'.
             wa_bapiitemin-plant        = wa_tab-plant.
             wa_bapiiteminx-plant       = 'X'.
             wa_bapiitemin-item_categ   = 'YAPS'.
             wa_bapiiteminx-item_categ = 'X'.
             append wa_bapiitemin to it_bapiitemin.
             append wa_bapiiteminx to it_bapiiteminx.
             clear wa_bapiitemin.
             clear wa_bapiiteminx.
*             WA_BAPICOND-COND_TYPE      = 'PR00'.
*             WA_BAPICONDX-COND_TYPE     = 'X'.
             wa_bapicond-cond_value     = wa_tab-amt * wa_tab-qty.
             wa_bapicondx-cond_value    = 'X'.
             append wa_bapicond to it_bapicond.
             append wa_bapicondx to it_bapicondx.
             clear wa_bapicond.
             clear wa_bapicondx.
        at end of ref_shp_to_par.
          call function 'BAPI_SALESORDER_CREATEFROMDAT2'
            exporting
*             SALESDOCUMENTIN               =
              order_header_in               = wa_bapisdhead
              order_header_inx              = wa_bapisdhead1x
*             SENDER                        =
*             BINARY_RELATIONSHIPTYPE       =
*             INT_NUMBER_ASSIGNMENT         =
*             BEHAVE_WHEN_ERROR             =
*             LOGIC_SWITCH                  =
*             TESTRUN                       =
*             CONVERT                       = ' '
*           IMPORTING
*             SALESDOCUMENT                 =
            tables
              return                        = it_errmsg
              order_items_in                = it_bapiitemin
              order_items_inx               = it_bapiiteminx
              order_partners                = it_bapiparnr
*             ORDER_SCHEDULES_IN            =
*             ORDER_SCHEDULES_INX           =
              order_conditions_in           = it_bapicond
              order_conditions_inx          = it_bapicondx
*             ORDER_CFGS_REF                =
*             ORDER_CFGS_INST               =
*             ORDER_CFGS_PART_OF            =
*             ORDER_CFGS_VALUE              =
*             ORDER_CFGS_BLOB               =
*             ORDER_CFGS_VK                 =
*             ORDER_CFGS_REFINST            =
*             ORDER_CCARD                   =
              order_text                    = it_bapisdtext
*             ORDER_KEYS                    =
*             EXTENSIONIN                   =
*             PARTNERADDRESSES              =
    read table it_errmsg into wa_errmsg with key type = 'E'
    binary search.
    if sy-subrc ne 0.
             call function 'BAPI_TRANSACTION_COMMIT'
    endif.
endloop.

Issues with gaming pre-order shipping - improvements needs to be made

Titanfall comes out today. I pre-ordered this game a few weeks ago on BestBuy.com because the 20% off and the $10 certificate were too hard to pass up. I placed my order, put expedited shipment since I knew I couldn't make it to Best Buy after work on Tuesday (I carpool right now) and called it a day.
Except here's the thing. Not only did the game not ship in time to arrive by today, it shipped UPS Standard instead of expedited. Talking to some others this seems to be a trend.
Certificates, 20% off, these are all great incentives to pre-order my games at Best Buy, but not being able to meet release day shipping even for Elite Plus members who get free expedited shipping? That isn't even counting the fact that Best Buy didn't ship expedited like they were supposed to. Now I won't get the biggest release of 2014 so far until tomorrow. A day later than I would from most other retailers. These issues really need to be improved and it is largely an operational thing; the games have been sitting in your warehouse for at least a week, why my game didn't ship until 3pm Central time on Monday is beyond me.

Hello tmrendo -
Whenever a pre-order is placed on BestBuy.com for software or a video game title, we ship that item as soon as it's available for release. If expedited shipping is selected at the time of checkout, this means you can typically expect to receive your copy within 2-3 business days of its release. For faster delivery, customers are encouraged to choose express shipping or store pickup at the time of checkout.
BestBuy.com > Help Center > Pre-Orders
BestBuy.com > Help Center > Shipping Costs & Timing
That being said, thank you for your feedback! We rely on customer input -- both positive and negative -- to improve our service offerings, so your thoughts are appreciated.
cleavelandmvp & caliwolv -
I've had the chance to review both of your accounts and can confirm that your orders were, indeed, shipped via expedited shipping. Depending on on your proximity to the fulfillment center that processed your order, UPS Ground may be listed as the shipping method rather than UPS Second Day on UPS' tracking site. Rest assured though that your copies of Titanfall are all expected to arrive within the 2-3 day window provided when you placed your orders.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

10$ certificate for pre orders on MLB The Show 15?

I was told by the clerk to pre order online and get a 10$ certificate for MLB The Show 2015 for PS4 but I do not see this onine anywhere stating 10$ certificate

Hey MutantMike,
Thanks for writing in. MLB 15 looks good so I can understand your interest.
At this time it is not a part of our "Get $10" promotion, nor am I aware of any online-exclusive offer for a $10 value. However, as a Gamers Club Unlocked member I still think you've got a great release-day price through Best Buy or BestBuy.com!
Pre-order your copy here!
Regards,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Pre Order using trade in promotion

If I pre-order the iPhone 6 and use the trade in promotion, how do I use the gift card if it takes about 4 weeks to receive the card and i assume you have to pay for the phone right when you pre-order, yet you don't have the gift card yet?
Also do you wait to send in your phone until the new phone arrives or do you have to find a replacement?

The gift card can be used toward your bill. So when you pre-order, just put the cost of the phone on your bill. When I did the trade-in promotion, they said when my phone was delivered that there would be package material for me to send in my old iphone then I would get my gift card in 4-6 weeks.

Can I pick up GTA V at midnight with online pre-order?

So I preordered online for in store pickup and I received an email today saying that my order is ready for pickup.
I was wondering if I could go to the midnight release and pick up the game or do I have to wait until the following the morning?

Hello SecretAznMan,
Tonight is a big night for gamers and I know plenty of people are excited!
Since you've already received your email confirmation you can absolutely show up at the midnight opening as long as your store is holding one and pick up your pre-ordered copy. There should be one waiting for you at customer service with your name on it.
Thanks for connecting with us on the forum!
Regards,
Matt|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Missing my $10 certificate for Titanfall Pre-Order

I wasn't going to post this until another week or so because I know its always said that points usually post within 15-20 days of purchase or what not. However, my points have posted to my account for my preorder and purchase of Titanfall but only for the purchase, not for the 500 preorder bonus.
I haven't had this problem since Call of Duty. I don't know if I need to continue to wait and maybe the 500 points will add onto that already posted transaction? I'm just confused.
Thanks!

Hello justinTIME,
Thanks for being a My Best Buy member, and thank you for pre-ordering Titanfall at Best Buy. I trust it's been a fun game for you.
At you said, it can take up to 20 days for points to a My Best Buy account after the purchase. This is true of bonus points as well. Additionally, bonus points may not appear as pending prior to this time. With that said, please allow the full 20 days to pass, and if your points have not posted we will be happy to review it with you at that time.
Thanks again,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Having some problems with a pre-ordered album

Okay so, I preordered an album called FROOT by Marina and The Diamonds. I got my instant download of the two songs that have been released already. Today, she released a new song called Immortal, but i can't play it. From my understanding of preordering, when a song comes out, you can instantly download it and listen to it. Well, next to the songs that I can listen to say Play. But next to Immortal, it says pre-ordered like all the other songs in the album but those other two songs. I want to listen to my music so I need help. Can anyone solve this problem? I would greatly appreciate it. Thanks.

And it says $0.99 on my Mac for some reason. I don't know what happening but i would love an answer/ solution. Thanks. Greatly appreciated.

Reward Certificate missing after canceled order

I tried to make an order and I used a $10 certificate that expires today May 31st. When I submitted the order it said the system could not process certificates at this time. I canceled the order and now the certificate is missing and when I try to manually add it a message says that it has already been used.

Good morning xsupertate,
I am sorry to hear that you may have had trouble while trying to redeem a certificate on BestBuy.com. It seems like the error you experienced after submitting the order caused the certificate to appear as having been redeemed; however, the order never actually went through. Being that the order was not processed, you should see the certificates point value repost to your My Best Buy™ account within 3 to 6 business days.
To ensure your account is up-to-date and see if there are any other questions I might be able to answer for you, I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the yellow envelope icon located at the top of the page.
Thank you for reaching out to us on the forum!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

$10 reward certificate with EVERY pre-order using GCU?

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