$10 Rewards Certificate earned & issued yesterday, NOT showing in account today! :(

I've tried calling 3 times, emailing your company and even discussing this matter with your support team via Twitter, and have had different answers, so I thought that I'd try here.
I looked at my My Best Buy account today, and saw that I only had 31 points. Apperantly, yesterday I had been issued my $10 rewards certificate, yet it's NOT showing on my account! Your support team on Twitter said that it should've been there automatically, yet I was told by 3 agents over the phone that I had to wait at least 24 hours or longer for it to show up. I was awarded a tiny customer satisfaction reward (1 point).
I was going to use the certificate + 2 mostly used gift cards towards a movie that just came out and is now on sale, but now I can't buy it from your store until the certificate is issued.
Please resolve this matter very soon so I can buy my movie!
Thank you in advance for your quick reply!

Hello FS81,
I hope you have enjoyed your Wednesday so far.
I 100% agree with you that it should not be that difficult to get a straight answer about the status of your $10 certificate. As you may read in other threads on the forum, a certificate will usually post immediately; however, there are times where it may take a little longer, but it should not take more than 24 hours. Please feel free to send me a private message with the information below if you still cannot access your certificate after 24 hours and I will see what I can do to help. A private message can be sent by clicking on the blue button in my signature labeled "Private Message."
Name
Phone #
Email address
My Best Buy™ ID #
Thank you for taking the time to post to the forum and for being a My Best Buy™ member.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

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Solved!
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Good morning oicyu8chu and jcp42877,
While a certificate is generally available within a matter of minutes of being issued, there are occasions where it might be delayed. It could possibly take a few hours, but it should never take more than a day. That time frame is the same for certificates that were automatically issued and certificates that were requested by the member.
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*TYPES: ...
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End of transformation code -
ENDFORM.
End of transformation code -
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Sumisha Subramanian.

Hi All,
Please guys help me with this APD issue that I am facing.
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I am pasting the routine here:
REPORT RSAN_WB_ROUTINE_TEMP_REPORT .
TYPES: BEGIN OF y_source_fields ,
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TYPES: yt_source_fields TYPE STANDARD TABLE OF y_source_fields .
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End of transformation code -
ENDFORM.
End of transformation code -
ENDFORM.
Please help me and reply. Good answers are appreciated and rewarded with points.
Thanks,
Sumisha Subramanian.

$10 Rewards Certificate earned & issued yesterday, NOT showing in account today! :(

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