100% correlation with main instability and battery...

100% identification of the main instability and battery problem of Lumia 800
The headline is very pretentious, I admit.  However, I think I can now point to the problem.  Many Lumia owners are baffled by the nature of their problems – they are unpredictable and intermittent and manifest themselves in many ways. 
I am NOT talking about “static” bugs such as:
inability to charge the battery to 1,450mAh,
the problem to end a call or the impedance of head-phones and audio quality
Extremely slow start-up after battery drain to zero
For many of Lumia owners, the phones are perfectly usable, have decent battery life, and then, a series of strange problems out of the blue, you panic to identify what’s going on, switch everything off, hard-reset, etc. and wow, suddenly it looks OK, stable and jolly again, only to go into problems after a while.
The problems I am talking about are intermittent, unpredictable and are impossible to replicate at will, mainly classified as:
Freezes;
Self turning offs and self-restarts;
Intermittent drain of battery.
As above, it is not possible (at least for me) to replicate the conditions that cause problems intermittently, but I think that I now know at least one common thread – the “Current” in the “Battery Status” page in the “Diagnostic” page.  
I found that during all the intermittent problems, no matter that I switch-off everything (including 2G rather than 3G) and even after hard-reset, the Current is higher than the “normal steady state” that I think is about 150-160mAh.  Whenever the “Current (Discharging) is higher than 160 (after a brief transitional time), expect troubles.
I can only speculate that some “rogue” process is looping on the CPU in the background (unfortunately there is no Windows PC style “Task Manager” that can show all processes) – a possible support for this hypothesis is that the back of the device is warm and sometimes hot to touch ALWAYS when these kind of problems strike.
Why isn't Nokia updating us about this issue?  Admission and promise to resolve it (if this can be solved – I wonder it other WP7 phones have similar problems, if yes, this is the end...) will keep many loyal customers to Nokia.  We are getting tired of bugs and problems and only in the case of the battery, Nokia admitted it. Please Nokia, don’t push us into the arms of the iThing!!!

Hello Fabio
Its a strange issue but firstly you can check the power settings in the wireless card properties. Please go to Device Manager then right click on Wlan card ->Properties.
There you should find a Advanced tab. All settings should be set to Use default value and Highest.
Best regards

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    I'm certainly glad I had multiple reasons to visit the closest Apple store, a 45 min drive.  I got the battery replaced, thanks for that. 
    Regarding the important issue to me that brought me to the Genius Bar, excessive Cell data usage, I thought the Genius did a wonderful job listening and documenting the problem we were experiencing.  Unfortunately, educating us on the use of the product or replacing our phone was not going to solve the problem.  He eventually figured it out, this was not a user error or broken hardware.  We surmised that the reason I was sent to him was to verify and document that there was a problem.  I clearly had a problem.  After writing copious notes on the issue, The Genius smartly referred me back the the AppleCare Senior Advisor.  So, back to AppleCare Senior Analyst I went. She, knowing this was not a simple problem to solve i.e. beyond her level of expertise, got an Apple Software engineer involved.
    My primary frustration is that this should have been escalated to software engineering right away.  My trip to see the Genius was, I believe, a waste of time for both me and Apple regarding this issue.  Diagnosis of this type of problem is well beyond the Genius’ knowledge and job.  The Genius did a very good job doing what he could within the scope of his job.  He just couldn’t solve this problem and had no one within Apple to which he had access for help.
    However, that initial consult with the engineer was a bit feeble.  Not only could I not talk to him/her directly, his/her focus was still working with the ‘Black Box' approach.  Having Analyst ask me to do stuff like restore the Phone was more like trying to find a 'work around' than 'identifying the real problem.'  Maybe restoring the phone was going to fix some corrupted data on the phone sidesteping the real problem, the handling of this condition.  The engineer did listen to the fact that I had restored the test phone, the 5s, and only added the use of my Apple ID.  Duh, been there!!!
    Having been an previous owner of a software development company that I started in 1980 and retired in 2001, I can tell you that using the 'Black Box' method of debugging is extremely inefficient.  Instead, having access to an ‘Activity Manager’ type app to identify in real time what process was blowing up the data flow would have saved me a lost afternoon at the Apple store and hours on the phone with tech support.
    Ironically, I may have stumbled onto a "work around" solution short of turning off Cell Data that stopped the excessive Cell Data usage and consequential battery drain.  Just prior to leaving the Apple Store, I used one of their Macs to log in my Apple ID on the id.apple.com website to ‘Manage my Apple ID’, I was forced to upgrade the security level of my password.  Afterward, my cell data usage seemed to drop dramatically.
    I told the AppleCare Senior Analyst that I may have stumbled onto a workaround and I suggested that I give it a couple of days of monitoring.  We'd talk then and I would have results to report.  She agreed. 
    Sure enough, my Document & Sync usage was back to normal, about 1/2 Mb per day.  Am I happy that the excessive Cell Data usage has stopped?  You bet!  But, there was no intuitive reason that an end user would know to log in on the ID website to unknowingly solve this problem.  As I use to say to my employees, that is not the ‘Macintosh Way.’  And, rebooting the the 'Microsoft Way.'
    When I reported my findings to the Analyst, we both concluded that data usage was back to normal.  She did report to me that the engineer did provide a laundry list of suggested activities to help solve the problem.  Remarkably, they were everything that I had already done and were pretty much what the Analyst and the Genius tried to do.  All reasonable tasks.  But clearly, the engineer hadn't even ready the notes on the case before responding.  And, none of the things suggested would have uncovered the real problem, likely a logic bug in iOS.
    My advice now is to have the software engineering team rule out that there was an unresolvable state that a background process was fiercely trying to handle.  The iOS does not seem to know how to intervene and prompt the user with a requirement to upgrade their password.  If this does end up being the case, I would call it a logic bug, a perpetual exception that is not being handled properly.
    Anyway, I hope this helps you.

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