1020 shuts down at night - requires soft reset
I am on my second 1020 . First one had a faulty audio jack.
This one shuts down at night inexplicably. I wake up to check email in the morning and the screen is black. No buttons do anything. My only hope is to soft reset. I charge overnight using the charger that shipped with it. Twice it has happened while charging. Once it happened while not charging. I've had one other likely unrelated crash - while on a call I hit the camera button by accident and the screen turned a rainbow of colored pixels. Had to soft reset.
I emailed Nokia support - nothing. I'm assuming I should take this 1020 back as well but I can't keep dealing with faulty phones. I tried removing a bunch of apps from my start screen and didn't seem to make a difference. All I have is basic stuff - phone, email accounts, facebook, store, xbox music.
any suggestions or best to assume some faulty hardware, perhaps memory? It has had a shut down 4 of the 5 nights I've owned it.
No not exactly - that particular phone did better by ensuring I killed all app background tasks (check settings periodically as apps turn them back up after updates and running for 1st time), and using the back button to back out of apps instead of hitting the home button.
However - that phone got stuck in a funky state where it thought the phone had a headset plugged in even when it didn't. So it was returned, and I'm not on my third 1020. The reboots on this one are worse then the prior 2 in frequency - happens once or twice a day at least. The only benfit of this one is that it doesn't lock up like the other one did. It will reboot and come back gracefully. Background tasks and backing out of apps hasn't helped this behavior.
What is baffling is how all three of my phones despite being set up the same have had very different behaviors in terms of random restarts.
Similar Messages
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my imac (intel core i5, OS 10.10.1) shuts down every night and will not "wake up" next morning -- it never used to do that -- if I hold down the start button more than twice for many seconds, then it will finally boot up and works fine all day – I’ve tried shutting it down and unplugging it, and that does not work -- I’ve run disk utilities checked permissions, and run anti-virus and get no adverse results – I cannot figure out what is different that causes this problem
From previous experience 3 indicates a shutdown initiated by the SMC (System Management Controller) — hardware responsible for many low-level functions including power, sleep, lights, and fan activity.
Try resetting it:
Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer. -
My verizon mail that was received while my mac was shut down last night does not come up in the morning, I see it on my ipad and iphone.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
Hi, Recently my system has been slow to boot up in the morning & slower still to shut down at night.
Also my mail program is slow to open. I do have emails archived but my trash is always deleted & I'm trying to keep my "sent" folder not too full
Occasionally any programs I'm working in (Photoshop, InDesign, Illustrator, etc) takes time to process whatever task I'm doing. (This happens maybe once or twice a week, not often)
thanksjudithfromrvc wrote:
Macintosh HD:
Capacity: 249.72 GB (249,715,376,128 bytes)
Available: 176.64 GB (176,635,330,560 bytes)
Is the bolded text the correct info? Many thanks for any help, J
<Edited By Host>
Yes it is. Thank you very much. You appear to have adaquate hard drive space available. Now try the following....
Disconnect all peripherals from your computer.
Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
Restart your computer when done.
Repair permissions after you reach the desktop-http://support.apple.com/kb/HT2963 and restart your computer. -
Sleep or shut down at night?
Hi, it just occurred to me that in summer with frequent lightning storms especially during the night, might it be a good idea to shut the computer down and disconnect the power adapter at night?
I tend to use the computer plugged in during the day, with short periods of battery use, and then at night I leave it plugged in and just close the lid. Even with old PC's I did this without a problem, but with my new MBP I don't want to take any chances!
Thanks,
Karenkarenr wrote:
Thanks.. re. shutting down at night, I thought there was an issue of wear and tear from starting up so often.. otherwise it would certainly be simpler to shut down and not worry about nighttime power surges.
I don't worry about wear and tear, because although technically it might be better to run your computer at full power 24/7 to avoid premature wear from thermal and power cycling, realistically nearly every Mac user either sleeps or shuts down their laptop at least once a day whether that's at night or merely to transport it (since it is a laptop after all) and therefore powering off is the norm, and it is not causing mass early laptop deaths.
We are also weighing leaving the computer plugged in versus the potential damage from a lightning strike, and we're saying the potential damage from sleeping or shutting down at night is assumed to be less severe than that of a direct lightning hit.
Re. sleeping the computer all night and draining the battery, I do that once a month to calibrate the battery, but isn't it recommended to not drain deeply too often?
You are right that is is recommended to not do deep discharges too often. But an overnight sleep does not drain the battery that far, maybe a few percent. What I didn't mention is that if your battery is new and fully charged, it will probably last around a week in sleep mode. One night off the charger isn't going to drain the battery unless, as I mentioned, it's an old battery with a fraction of its original capacity. -
2008 mac pro shuts down over night with os 10.9.5
Updated clean install of OS 10.9.5 to new HDD on my 2008 Mac Pro running 10.6.8 via the app store: The Mac seems to shut down over night. Not overheating. Energy Saver, Computer sleep set to Never, and Display sleep set to Never. Screen saver set to never. Very odd. will see if it does it 3rd night in a row.
Also: anyway to get rid of the password log in when I turn Mac on?Open the Console app and look for log entries right before your had to boot up the Mac. Post them here.
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When I shut down last night Mac was working fine. Today Spinning Pinwheels od Death when I open any app. Any fix?
PowerMac do not run 10.6, and are not Intel Xeon....
Repair
Boot from another hard drive or 10.6 DVD or fsck
Or restore from last backup
Clone your system to another drive
I advise Disk Utility AND Disk Warrior as a start along with multiple backup sets. -
My lumia I got back in December before Christmas it worked great till the new update 8.1 came in I downloaded it three weeks ago an it worked fine till the next day.
I usually watch a video or u tube on the phone when a go to bed so I did an woke up an checked the time phone was off.
I left it to c if it would start again later but it never. Every morning I wake up an have to press all buttons on the side to get it on again. It always resets the date and time to 22 may at 3am and am never sure that when a go to check for msgs or missed calls later in the day if its going to be on if its not al press all buttons on side to switch it on again I have no other issues with the phone Av not downloaded anything in over a month so its nothing to do with that it was a great phone till I updated the software to 8.1Welcome to the Nokia forum, sarahleckie and Darren45.
sarahleckie After updating your phone's software, did you also update its system apps? Go to Store > ... > downloads to check or scan the QR codes listed here: http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082. Try press and holding the volume down key and the power key at the same time for about 10 seconds until the phone vibrates. Monitor your phone's behavior after doing this fix. Let us know if there's any changes. This will not delete any of your personal files, but the date and time will change to the default values. If the automatic date and time setting is not supported by your operator, you need to set the correct date and time manually. There are also fixes provided in the link provided by Darren45 that you can try. See: http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-1020-freezes-at-Lockscreen-randomly/td-p/2056102.
Darren45 Thanks for sharing the links. Apart from soft reset, what other troubleshooting steps have you tried so far? We'd appreciate you sharing all the fixes you've tried to possibly resolve the issue for us to check further information about this. We hope to hear from you soon.
Have a good one! -
Is it better to sleep or shut down at night?
Is it better to sleep or shut down when I'm through with my iPad for the night?
I have been letting mine sleep when not in use since buying it new almost a year and a half ago...has never caused any issues with it. Only time it has been shutdown is for aircraft take off and landing.
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2012 Mac Mini shuts down at night on its own.
Every night for the last week my Mac mini shuts all the way down at night. I have not made any changes to this machine it just started doing this on its own. When I reboot in the morning it tells me that the computer has shut down and then gives the following for the error report:
Anonymous UUID: E6A1AB4A-69C1-7F0F-E205-C4588CCB015A
Thu Jul 3 11:51:44 2014
panic(cpu 0 caller 0xffffff8027ed1066): trying to interlock destroyed mutex (0xffffff80715265f0)
Backtrace (CPU 0), Frame : Return Address
0xffffff8211f33680 : 0xffffff8027e22fa9
0xffffff8211f33700 : 0xffffff8027ed1066
0xffffff8211f33710 : 0xffffff802816017c
0xffffff8211f33730 : 0xffffff802816140e
0xffffff8211f33770 : 0xffffff8027fffbd0
0xffffff8211f337c0 : 0xffffff8027fdc148
0xffffff8211f33810 : 0xffffff8027fdb710
0xffffff8211f33850 : 0xffffff8027fe27d0
0xffffff8211f33880 : 0xffffff8027fda63f
0xffffff8211f33940 : 0xffffff8028010c6b
0xffffff8211f339f0 : 0xffffff8028012888
0xffffff8211f33a60 : 0xffffff8027ffd23b
0xffffff8211f33ac0 : 0xffffff8027fd5bfb
0xffffff8211f33b40 : 0xffffff8027fd5554
0xffffff8211f33c00 : 0xffffff8027ff1422
0xffffff8211f33d80 : 0xffffff8027fe96dc
0xffffff8211f33f50 : 0xffffff8028240653
0xffffff8211f33fb0 : 0xffffff8027ef3c56
BSD process name corresponding to current thread: automount
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x0000000027c00000
Kernel text base: 0xffffff8027e00000
System model name: Macmini6,1 (Mac-031AEE4D24BFF0B1)
System uptime in nanoseconds: 137393932698714
last loaded kext at 118189293439107: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7fa9ed3000, size 20480)
last unloaded kext at 116233964408599: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7fa9ed3000, size 16384)
loaded kexts:
com.symantec.kext.SymAPComm 12.6.1f9
com.symantec.kext.fw 5.3.1f9
com.symantec.kext.filesecurity 12.6.1f9
com.steelseries.BoardListener 8.28
com.logmein.driver.LogMeInSoundDriver 1.0.3
com.seagate.driver.PowSecLeafDriver_10_5 5.2.4
at.obdev.nke.LittleSnitch 4202
com.symantec.kext.ips 3.9.2f1
com.symantec.kext.pf 5.6.1f9
com.symantec.kext.internetSecurity 5.3.1f8
com.seagate.driver.PowSecDriverCore 5.2.4
com.apple.driver.AppleUSBCDC 4.2.1b5
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.1f2
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleIntelHD4000Graphics 8.2.6
com.apple.driver.AppleIntelFramebufferCapri 8.2.6
com.apple.iokit.IOUSBAttachedSCSI 1.0.5
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 677.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.IOBluetoothHIDDriver 4.2.4f1
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily2 98.20
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.CoreStorage 380
com.apple.iokit.IOFireWireSBP2 4.2.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Unable to gather system configuration information.Model: Macmini6,1, BootROM MM61.0106.B03, 2 processors, Intel Core i5, 2.5 GHz, 16 GB, SMC 2.7f0
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736443120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS545050A7E362, 500.11 GB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: Backup+ Desk
USB Device: Hub
USB Device: Hub
USB Device: Diablo III Gaming Mouse
USB Device: Hub
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: Hub
USB Device: My Passport 070A
Thunderbolt Bus: Mac mini, Apple Inc., 23.4Remove the Norton/Symantec product by following the instructions on either of these pages:
Uninstalling your Norton product for Mac
Removing Symantec programs for Macintosh
If you have a different version of the product, the procedure may be different. Back up all data before making any changes. -
Shutting down at night. What about those maintenance procedures that run at night?
I have been shutting down my MacBook Pro OS X10.7.3 at night.
I just read that OSX runs "maintenance" procedures early in the morning (between 3:15 am and 5:30 am) and that if Mac is powered off at that time, that these maintenance procedures will NOT run.
True or False? AppleCare says that it won't make any difference and I won't be affected if these night procedures never run. But, if that's true, then why are they set up to run at night? ? ?
I went to the Apple Manual but it does not address my question.
Thanks for your help.Don't worry, Apple fixed the issue that they didn't run when people sleep or shutdown their computer.
You read some old information that's all.
however you may want to thumb through a few User Tips over here....
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents -
Lumia 1020 shutting down automatically after updat...
i have updated my lumia 1020 to latest 8.1 OS and it has a problem it shuts down automaticcally after about 6 hours then i check my phones IMS is nott registered....any suggestion please reply me
Moderator's note: The subject was amended as the post was moved to the most appropriate board.@arsal875 Hi. Welcome to the Nokia Support Discussions.
Nokia cannot support software that it does not have available on its devices. We suggest reaching out to: Windows Phone Preview for Developer Support for further assistance. Thanks for your understanding. -
SHOULD MACINTOSH COMPUTERS BE SHUT DOWN EVERY NIGHT?
Should I shut down my iMac every night?
My Mac's sleep 24-7 and I only shut them down when I'm gone for more than a day or two.
Mac's can easily go beyond 45 days without being shutdown or restarted. -
I have a iPhone 5s and just installed the 8.0.2 ios. How do I stop getting audible descriptions of each action I take in silent mode? The Touch ID has ceased to function. The screen icons have to be double struck. I cannot scroll down past the first page of any screen. I must force a shut-down to turn the phone off. How do I fix all these problems?
Hello Gubus 2,
It sounds as though (no pun intended) VoiceOver is enabled on your iPhone. Pressing the Home button quickly three times should turn this feature off. Further information can be found in the iPhone user guide at the link below.
iPhone User Guide - Accessibility Shortcut
http://help.apple.com/iphone/8/
Cheers,
Allen -
Manual Shut down of computer required when computer on overnight
I usually keep my computer on all the time. Generally, I will press the return key or tap the touchpad to get the computer screen activated. However, recently I have had to manually shut down the computer to get it to come on. The computer lights are all on, but I've noticed that the hard disk drive light flickers when I'm not able to turn the screen on. When the hard disk drive light stays on and doesn't flicker, I can just tap the touchpad or hit the return key to activate the screen. I've also noticed that at times the hard disk drive light flickers on and off when I'm working on the computer. Could this possibly be an indication that my hard drive is about to fail? I haven't had to press the sleep or hibernate key to activate the screen in the morning. Is it possible that I changed something without knowing it, which might be causing this problem?
I would recommend not leaving the computer on continuously. There are several reasons not to leave it on. Unless it is doing something, it is just wasting power. Not a lot of power, but still it's a waste. It stresses the components of the computer. No reason for circuits to be up and running continuously. Probably will reduce the computer's lifetime. One benefit of shutting down the computer is that it clears the memory. Even after you close a program, not all of the files get released, so you have unused and unneeded files cluttering up your RAM space and accomplishing nothing. Cluttered RAM means decreased performance. Because the computer is on continuously, so is the fan. The fan is continuously sucking in air to cool the CPU and GPU. Along with that air is the dust and dirt that's in the room. Bottomline, your computer's circuit board gets dustier and dirtier than if the computer had been turned off when not in use. This will lead to over heating and the computer shutting down on it's own.
The hard drive LED flickering is pretty normal as it reads and writes files. Much of it is automatic and automated. I have my Windows Updates set for automatic, so they happen in the background. Not sure why the screen is not turning on when you tap the Return key. Maybe you have Sleep or Hibernation enabled. Check your Power Options in the Control Panel.
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