1020 update to cyan, now cortana not working

Prior to the cyan update, I had installed developers preview 8.1 an update one. Both were successful and Cortana worked without issue.
Prior to installing the cyan update, I used the Nokia recovery tool to return my 1020 to the factory 8.0 version.
I allowed the phone to update to 8.1 and than to cyan, after wich I have discovered that Cortana is not working correctly.
When I try to use my interests, I am told that they are not available, but if I open IE 11 on my PC, all my interests are available.
Also when I try to use voice comman with Cortana, she does not hear me.
I have tried to resetting the phone several times and restoring back to 8.0 using the Nokia tool, all with no success.
Looking for some help on trying to get Cortana back.

you followed these steps to enable Cortana
you tapped on the hardware button Search to get Cortana
but Cortana does not hear you, even if you ask simple commands like ‘redial’. Correct? Does the second microphone work in any other app?

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