104-unsupported wireless network device detected - yet replaced with like for like card!

Hi,
I am repairing a friends laptop where their wireless is no longer working.
I ordered a new card on ebay which is the same model Broadcom BCM4311KFBG however I still get the above message.
How is it not accepting this card? Surely it's in the whitelist? It is exactly the same card except for the original had a "P20" stamped on the chip (as well as the BCM4311KFBG model number) and this new one had "P11".
Any help much appreciated.
Thanks
This question was solved.
View Solution.

HP6715b.
The one on the left is for HP.
The one on the right is for DELL.
Both are BCM4311KFBG.
http://www.ebay.com/itm/Broadcom-BCM4311KFBG-Mini-PCI-express-Wireless-WLAN-Wifi-Card-802-11-For-HP-...
Ebay  $7.99 free shipping.
REO
HP Expert Tester "Now testing HP Pavilion 15t i3-4030U Win8.1, 6GB RAM and 750GB HDD"
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