10g host preferred credentials, wrong password

I'm getting an error message trying to set the host preferred credentials in Enterprise Manager 10g:
"Connection to host hostname.changedthis.com as user landersd failed: ERROR: Wrong password for user"
I've triple-checked the password, and tried several variations on the username, but I can't seem to get it to work. When I look at a connected session (osuser in V$SESSION), the username comes up as IPS\landersd, but that username doesn't work either. Is there a way to specify the username that I'm not doing correctly? I also checked the privileges and the user has 'logon as batch job' privileges, and is part of the ORA_DBA group. What am I missing?

Windows only, I assume.
The format of the data to be entered in the Username fields on the Credentials pages is "Domain\Username". This setting is only accepted when the user has the "Log on as a batch job" right assigned.
Select the "Administrative Tools" control panel. Then "Local Security Policy". Expand "Local Policies", select "User Rights Assignment". Finally add the User to "Logon as a Batch Job" local security setting.
With thanks to Rachel from Oracle Support.

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