10g - write back - The system is unable to read the Write Back Template

hi,experts,
I enabled write back on a report.
the button (write back) is enabled (not grey)
but when I click the button, there is a message
The system is unable to read the Write Back Template 'UPDATETESTWRITEBACK'. Please contact your system administrator.
I put UPDATETESTWRITEBACK.XML in C:\OracleBI\web\msgdb\customMessages
the syntax in the xml is correct.
what is the result? any log to check?

Its not mandatory to have the same template name as your xml file name.
But the <WebMessage name= "UPDATETESTWRITEBACK"> should be same what the templetae you are using in the webcat.
Please find sampel xml which can have any xyz name in the folder "OracleBIData\web\msgdb\customMessages'
<?xml version="1.0" encoding="utf-8" ?>
<WebMessageTables xmlns:sawm="com.siebel.analytics.web.messageSystem">
<WebMessageTable lang="en-us" system="WriteBackTemplates" table="Templates">
<WebMessage name= "ResourceAllocation">
<XML>
<writeBack connectionPool="--your connection pool name">
<insert> Insert statement </insert>
</writeBack>
</XML>
</WebMessage>
</WebMessageTable>
</WebMessageTables>
Cheers,
Rajeev A

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