11.03 does not play on pressing play

Hi,
Itunes was open and then I put in my external audio-interface (usb - DJ8 - Native Instruents) in the slot.
itunes then did not play the music, pressing play did not work.
in versions before 11.xx it took a second and the interface worked,
but not in 11.03...
It even crashed earlier this day when syncing to my iphone.
btw: why does it cost €50 euro for a phonecall to report a bug?
crazy.

Close all apps in the multitasking display and reboot your iPad. Then try again.
Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app thumbnail/preview screen to close it. Close every app.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

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