11.1.2 Essbase config:can't choose"Connect to a previously configured SS db

I opened a case with Tech Support but they are a slow to respond, and I haven't found anything searching online, and I've already wasted a day on this with a very tight deadline, and I know you guys are brilliant, so I wanted to see if anyone has any ideas.
Attempting to install 11.1.2 in a distributed virtual environment for the umpteenth time (always with fresh virtual servers each time) but while configuring Essbase, on the step "Set up Shared Services and Registry Database Connection associated with the instance home" neither of the radio buttons is greyed out however it won't really let me choose the first one "Connect to a previously configured Shared Services database". When I click on it, the radio button gets "selected" but the little orange thin border that goes around the text for the radio actually jumps down and the border appears around the radio text for "Perform 1st-time configuration of Shared Services database".
The window won't let me click Next until I fill in the details to configure a new database which of course I don't want to do because I already have one I need to use.
I configured the Shared Services database on my other server, and can successfully launch and log in to Shared Services.
Environment O/Ss: Windows Server 2008 R2
serverA (RDBMS server only):
MSSQL Server 2008 R2
EPM database set with Windows/SQL Server mixed authentication
Port is set correctly.
serverB (Shared Services, Reporting, web apps):
Foundation Services: Foundation Services Web Applications, Oracle HTTP Server, WebLogic Application Server
Workspace
Reporting and Analysis: Framework Web Application, Framework Services and Common Libraries
Interactive Reporting: Interactive Reporting Services
Financial Reporting: Financial Reporting Web Application, Financial Reporting Print Server Service
Web Analysis: Web Analysis Web Application
Essbase: Essbase Administration Services 64-bit Web Application, Provider Services Web Application
serverC (Essbase, EIS)
Essbase: Essbase client, EAS Client, Studio client, EIS Client, Essbase Integration Services 64-bit, Essbase Studio Server, Essbase Services Server 64-bit
(And, as required???: Foundation Services Web Applications, Oracle HTTP Server, WebLogic Application Server). But I won't configure Oracle HTTP Server thanks to John's advice on that.
Installation steps taken:
serverA: Created new SQL Server database to use for all products (as per documentation). Except I'll create EIS database later.
serverB: Installed: Foundation Services: Foundation Services Web Applications, Oracle HTTP Server, WebLogic Application Server
(during that chose "Perform 1st-time configuration of Shared Services database" and provided the correct RDBMS server name, port, database name and SQL User name/pwd that has SQL Admin rights and box admin rights).
(also Defined a new domain for WebLogic, accepted the defaults and typed an Admin password.)
-----Then configured those products successfully.
-----Then I successfully launched & logged in to Shared Services as admin.
------serverB: Next I went back to the installation on this server, this time choosing all the Reporting & web apps stuff listed above.
-----Then configured those products successfully.
Question: I did NOT configure Web Server yet, apparently you do that after installing & configuring every single other product on every single server, correct?
------Rebooted serverB.
serverC: Installed the Essbase products listed above.
-------Attempting to configure all those products and get stuck on the screen where it won't let me choose to "Connect to a previously configured Shared Services database". The screen is behaving strangely as described above.
Windows services on serverB:
Hyperion Integration Services exists and is Started.
NO OTHER Oracle/Hyperion services exist but I know they should.
Logs. serverB doesn't even have a "user_projects" directory unfortunately. Home\diagnostics\logs - I'm not seeing anything noteworthy in the logs there so can you let me know which logs I should include here, from which folders/servers? thanks!
I'm running the installs logged on as my Active Directory account (I have server admin & SQL Server admin rights).
The install assemblies are all together as required (I downloaded everything to 1 folder and extracted them to that same folder). I'm installing from a network drive as recommended in the documentation even though that seems strange.
Installing to the D drive on each server, using the default middleware home directories etc.
NOTE: On a previous attempt I realized I didn't have "Additional Content" extracted, so I extracted that one and now I can't get an Essbase server installation configuration to work to save my life.
Thanks in advance for any ideas!
-Karen Smejkal

Interesting. I installed all components on 1 server (installed Foundation first then came back around and selected all products listed above) and the configurations were all successful (in fact the DEFAULT choice this time was correct - "Connect to a previously configured Shared Services database").
One thing that was different about this install was I put the SQL Server name as "myserver\DW" - including the SQL instance name on there instead of just the Windows Server name. Not sure if that's what made it work this time? Previously I just put "myserver" as the SQL Server name but the database IS in an instance called "DW", so I tried that and it let me put it in there so maybe that's what I should do every time. I'm going to attempt a new distributed install and see what happens but it won't be completed until Monday afternoon.
Or am I installing the wrong components on the wrong servers trying to do it distributed?
Thank you,
Karen

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