11.1.4.62 itunes update not recognizing ipod touch

Please Help. Did the update to Windows 8.1 yesterday and now iTunes does not recognize my iPod(s) etc. I looked in Windows and device shows up but now in iTunes. I downloaded the new iTunes and reinstalled (Repair) and that did not help. Anyone have any suggestions at all?

See section 5 of TS1538: iOS: Device not recognized in iTunes for Windows.
If that doesn't help it may pay to tear down and reinstall iTunes in the following manner...
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Similar Messages

TS1369 After updating iTunes this week Windows 8 recognizes the iPod but does not offer an option to open with iTunes. iTunes does not recognize iPod Touch. Have followed all the steps but without success. Is there a solution with iTunes?

After updating iTunes this week Windows 8 recognizes the iPod but does not offer an option to open with iTunes. iTunes does not recognize iPod Touch. Have followed all the steps but without success. Is there a solution with iTunes?

I followed all the instructions on the suggested page. Many files in C:\Program Files\Common Files\Apple\ and C:\Program Files (x86)\Common Files\Apple\ could not be deleted. Message said ""Cannot delete files: It is being used by another person or program"' but could not find iPodService.exe in task manager (also, the "Cannont delete ... " did not mention iPodService.exe).
Deleted all that I could. Reinstalled iTunes. Still same result. iTunes and computer both recognize my old iPod. Only the computer recognizes iPod Touch.

Itunes not recognizing ipod touch, but recognizes ipod classic....?

This is my second time syncing my ipod touch and I've had my classic for forever and just use it to play in my car. I tried shutting down and it still did not work. Help? Thanks a bunch
Also...my computer recognizes both of them (Asus, Windows 7)

See:
iOS: Device not recognized in iTunes for Windows
The iPod touch uses different drivers than other iPods.

Itunes does not see ipod touch

Upgraded Itunes11.0.0.163 for Windows 7 64 bit. Running on Asus Laptop. Windows 7 Ultimate 64 bit.
Itunes does not recognize ipod toch Gen 4 updated to ios 6
Totally uninstalled and manually cleaned all itunes software several times.
Reset iPod touch offline several times.
Updated iPod touch driver.
WIndows ses the iPod as portable device, iTunes does not see it.
Any ideas on why I can't use iTunes with my touchi? Has anyone hadluck with non apple softyware, seems apple has made a mess of itunes on this version. I've been throught multiple threads on reinstalling and with tweaks. I've read the apple device is faulty in this latest version, any news on when this fault will be fixed? Love to hear from an Apple person on this. Samsung is looking more and more attractive.

See:
iOS: Device not recognized in iTunes for Windows
I would start with:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

HT1386 itunes does not list ipod touch as a device

itunes does not list ipid touch as a device

iOS: Device not recognized in iTunes for Mac OS X
or
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

TS1538 Computer not recognizing iPod Touch

My computer or iTunes is not recognizing my iPod Touch but is recognizing another iPod touch.

I had similar issue - on Win7 - (not sure what your Operating System is) and solved with this approach:
deleting the "Apple Mobile Device USB Driver" under 'USB Controllers' in 'Device Manager'
Plugging device back in
And allowing internet search for drivers - this time device has been discovered and able to show in iTunes

Itunes not recognizing ipod touch?

why my ipod touch is not being recognized by itunes?

Assuming you have a PC, start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

ITunes 12.1 not recognizing iPod Touch 5

I just installed IOS 8.1.3 and iTunes 12.1. Ever since then, my iPod will not sync to iTunes. My computer will recognize an apple device, but when I look in my iTunes nothing is connected. I tried uninstalling and re-installing iTunes, restarting my computer and iPod and everything else that has been suggested. I've Determined that it is my iTunes that is the problem. I plugged in my iPod to my friends laptop which has iTunes 10 and i could transfer music perfectly. Same cord, same iPod. But if i try to do it with on my computer with iTunes 12.1 it does no recognize my iPod. I've tried everything that has been suggested, so if anyone knows if they are going to fix itunes 12.1 or what can i do? (Don't send me to any links telling me to refresh anything or uninstall/re install because nothing works)

Hey guamislandboy,
I see that you are having an issue with your iPad being recognized on your Windows PC. Here is an article that will help you troubleshoot this issue:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
http://support.apple.com/en-us/HT204095
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

Itunes & Computer not recognizing Ipod

Since we purchased them in December, my wife and I both have both been using our iPod 2nd generation Nanos(2 GB)with our laptop. Suddenly today her iPod is is no longer being recognized by ITunes and the computer.
Her iPod doesnt show up in "My Computer" or the Device Manager. Since it doesnt show up in ITunes at all, I can't force a sync. My iPod is still recognized, so it is not a problem with the USB cable or the USB port.
How can I get ITunes and our computer to recognize her Ipod again-? Is there any other way besides resetting it-?
Thanks~~
Gateway Notebook Windows XP

Try looking into these articles:
iPod doesn’t show up in My Computer or in iTunes
iPod not recognized and Windows Device Mnager is empty
Also, it's possible that this is being caused by drive letter confusion. If the above articles don't seem to help, you might want to try assigning your iPod a different drive letter, following the steps here:
Windows confuses iPod with network drive or hard drive
Then, after you've done that, disconnect your iPod, and reconnect your wife's iPod to the computer, and see if it is recognized.
-Kylene

USB Device Not Recognized (IPod Touch 5g) (Win 7 64 Bit)

I have seen many threads for this but nothing that they suggest has fixed this for me.
http://i165.photobucket.com/albums/u45/JediJake2429/Capture_zps9d26bcea.png
I have an I touch 5g Model MD724LL/A, IOS 7.1.1
I have two Win 7 64 Bit Machines.
I tried two cables,
I tried two computers,
I have restored it,
I have put it into recovery mode,
I have uninstalled all apple software, and removed all traces from the registry,
I have done a fresh install of Itunes on the laptop which had never had it on there before,
I have ran the windows troubleshooter, and the Microsoft fix it troubleshooter,
I have removed all traces of the ipod driver and tried updating,
I have updated the driver from the itunes folder on my pc,
I have tried everything listed here: My iTouch 5th generation is not recognised by my computer. why?
I have tried everything listed here: Windows 7 blocks my iPod Touch
I have tried everything listed here: http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/ipod-touch-5 th-generation-not-recognized/85dac803-680e-4ce8-842c-9f58b0df7f7f
My wife even took it to the apple store today and they told me that it is a windows 7 issue. they basically would not do anything for her.
Funny thing is, after trying everything that was suggested to me online, by those at the apple store, and using my own PC knowledge as I also work in IT, it still does not recognize the driver. So it seems to me that Apple need to get their drivers updated to be compatible.
I currently have a $400 piece of crap Ipod that I cannot use because apple cannot make a driver that works.
Anybody that has anything new to suggest, be my guest.

Illaass,
It works connected to another apple device. I have TWO windows 7 64 Bit Machines both with widely different configurations, and they both have the same exact issue. This IS a driver issue, that much I agree with apple on. However its not a WINDOWS issue. APPLE makes the driver that is installed with Itunes. That Driver does not work. (As a side note, Apple really should get their head out of their A$$ and come up with better solutions vs telling their customers to restore their windows config. That's straight up BS.)
JEM24,
I have done that. I have also taken a PC that had never had any apple software on it and installed itunes on that. Tested, same result.

Computer not recognizing ipod touch 1 generation

My Mac is not recognizing my 1st gen iPod Touch. I just updated to Snow Lepard, finally... Now it will not recognize the iPod. Checked for updates and downloaded those for 30 minutes, not any better. Any ideas?

Let me see if I can remember...
Hold down the Home button and then hold down the power button to power it down.
Hold down the Home button while connecting the iPod to the computer via the USB cord.
It should start up and show the iTunes icon and a picture of a USB plug on the screen. Release the Home button. At this stage iTunes opened up and said that it detected an iPod in the process of restoring. Click Restore (or Continue, or whatever it was). I was told I needed a software update, so I accepted that. It took about six minutes to download on my cable internet access. When the new software was installed iTunes tried to restore the iPod, but it was taking forever. After several minutes (five?) I got an error. I clicked OK and, leaving the iPod connected, restarted the computer.
When the computer restarted iTunes started automatically and detected the iPod. I clicked Restore again, and this time the restoration was successful. When it was done, it began synching the iPod (another long process, since I keep over 3,000 tracks on it).
I'm going from memory, so you may want to search for specific instructions on restoring an iPod Touch; but I'm pretty sure that was the sequence of events.
Good luck!

Itunes does not recognise ipod touch

i've reinstalled the latest version of itunes plus ios 6 and followed the troubleshooting sections for Windows 7 PC but itunes does not recognise the ipod touch. the USB cable is ok (charges the ipod anyway) but when I run diagnostics it does not see an ipod.

iOS: Device not recognized in iTunes for Windows
Try another computer to help determine if you have an iPod or computer problem.

Application shows up on iTune but not on ipod touch

I downloaded Pandora from Apps Store and it shows up in my Apps. After I dragged it to my device and hit the Apply button I can still see it on the iTune. However it is not really loaded into my iPod because I can not see Pandora on my ipod touch. I tried delete the application and reinstall, but it still does not work.
I have a 4th generation ipod touch. The ipod software is up to date (v4.3.5). My iTune is 10.3.1.55.
Your help is much appreciated.

Thank you, waterfish and IIIaass for those useful tips. However updating iTunes and iOS does not solve the issue. I still can not find Pandroa with Spotlight search. Installing directly from iPod does not work either. The App store on iPod doesn't have the "Install" button. That indicates that the system thinks the application is installed, but user can not find it. Do I need to reset the iPod and reinstall everything (music, contacts, email, photos, apps...)?

ITunes does not recognize ipod touch, iTunes does not recognize ipod touch

Sorry for my english, i have a new ipod touch 4g and i connect to iTunes but it does not recognize it but my computer yes i have windows 7 32bit i install again iTunes and nothing i have in mode DFU my ipod touch what i need to do?

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Computer not recognizing iPod touch

This is the second time I've run into this problem. I have a 2nd generation iPod touch 16GB. I've had it for about three months so it's relatively new. I'm trying to connect it to my mac and when I plug it in, my touch will turn on and show that it's syncing and on my computer my itunes will open. But, it hasn't been doing that. I just updated my itunes to the newest version and bought a few new albums and when I tried to load the songs onto my touch, my touch won't even connect to my computer. This is the second time that this has happened to me. I got a iPod touch in the spring and in july this problem started happening so I returned it because the 90 days hadn't passed yet. And now the same thing is happening again. 90 days have passed since I've had this iPod so I can't return it. I'm not sure what's wrong or how to go about fixing it.

Let me see if I can remember...
Hold down the Home button and then hold down the power button to power it down.
Hold down the Home button while connecting the iPod to the computer via the USB cord.
It should start up and show the iTunes icon and a picture of a USB plug on the screen. Release the Home button. At this stage iTunes opened up and said that it detected an iPod in the process of restoring. Click Restore (or Continue, or whatever it was). I was told I needed a software update, so I accepted that. It took about six minutes to download on my cable internet access. When the new software was installed iTunes tried to restore the iPod, but it was taking forever. After several minutes (five?) I got an error. I clicked OK and, leaving the iPod connected, restarted the computer.
When the computer restarted iTunes started automatically and detected the iPod. I clicked Restore again, and this time the restoration was successful. When it was done, it began synching the iPod (another long process, since I keep over 3,000 tracks on it).
I'm going from memory, so you may want to search for specific instructions on restoring an iPod Touch; but I'm pretty sure that was the sequence of events.
Good luck!

11.1.4.62 itunes update not recognizing ipod touch

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