11 inch macbook air and thunderbolt have problems

why would my 11 inch macbook air when connected to a thunderbolt have problems running web based video? and get very hot after about 10 minutes.

What version of the Mac OS are you using? (Look under the Apple menu and select About this Mac). What version of Mac Office are you using?
Office 2008 and Office 2011 are compatible with Mac OS 10.7 and 10.8 (Lion and Mt Lion). Previous versions are not.

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Hi i have an apple macbook air, and i have a problem the starting my mackbook air i dont know that whats the problem, i wana share a video clip 4 u see the clip and tell me that what i do or resolve this problem 1st tell me ho can i post hre my video clip

Hi i have an apple macbook air, and i have a problem the starting my mackbook air i dont know that whats the problem, i wana share a video clip 4 u see the clip and tell me that what i do or resolve this problem 1st tell me ho can i post here my video clip ?

Which Mac OS X is installed.
Troubleshooting advice can depend on that information.
Without seeing a video, tell us exactly what happens when you startup your Mac?

I own an iMac and a Macbook Air and I have iWorks on my iMac. Can I copy it to my Air so that I can use it while working out-of-town? It would not be used on both computers simultaneously.

I own an iMac and a Macbook Air and I have iWorks on my iMac. Can I copy it to my Air so that I can use it while working out-of-town? It would not be used on both computers simultaneously.

It depends on how you bought iWork (no 's').
If you bought a single-user retail box or license from the trial, no, you cannot legally install it on another Mac.
If you bought a family pack retail box or licesnce, you can install on up to five Macs in your household.
If you bought it from the Mac App Store, you can install the apps on as many Macs that you have by opening the Mac App Store & clicking on Purchases. Enter your Apple ID & click install.

Appointments synced over iCloud between iphone 4s macbook air and iMac have been tripled on all three devices. Anyone have this experience or a solution?

Appointments synced over iCloud between iphone 4s macbook air and iMac have been tripled on all three devices. Anyone have this experience or a solution?

One the Macs go to System Preferences > iCloud. Switch Contacts off
On the iPhone tap Settings > iCloud. Switch Contacts off
Restart the Macs.
Restart the iPhone.
Switch Contacts back on all devices.

Full size apple keyboard, Macbook Air and Thunderbolt problem

Here's the scenario. Come to work, plug in Macbook air to thunderbolt display. Hit keyboard to wake it up. Nothing. Click magic mouse and awake comes Macbook and thunderbolt display. Click on user and go to type password in... no keyboard. Happens every 2-3 days sometimes 2-3 days in a row. Have to open Macbook Air, use Macbook keyboard to log in. Hit restart, let it boot and then viola the usb keyboard works.
I have searched Thunderbolt firmware updates and see the previous cases of people having trouble and pram zapping and blah blah blah. I can't seem to find instructions on firmware update anywhere for thunderbolt display. Is there no correct fix for this yet? I'm using all Apple products. It should just work.
Thanks in advance.

Through experimentation, I've found that the audio works fine (i.e., no static) if I remove all USB connections from the Thunderbolt Display.
If I plug my Apple keyboard into a USB port on the Thunderbolt Display, and I let the audio play for a few minutes, the audio begins to degrade with static.
As a short-term workaround, I've removed all USB connections from the Thunderbolt Display. When I connect the MacBook Air to the display, I plug a USB hub into the MacBook Air (not into the Thunderbolt Display). I plug the Apple keyboard (etc.) into the USB hub. With this configuration, the audio works fine.
Of course, I do want to be able to use the USB ports on the Thunderbolt Display, so this is a short-term workaround at best.

Macbook air and timecapsule - fan problems (processor?)

it only happens on the back up to time capsule and then MBA goes into overdrive with the fan up around 6200 rpm, istat pro tells me that cpu use is ok, but activity monitor, has a kernel task using 25% processor power.
Sometimes the MBA will just freeze up where no keystrokes or mouse clicks work at all, other time just fan revving up through the back up
I have seen others with similar problems but no definitive answers, is there anything I can do

I have the same problem, I already have a .mac account with two computers registered, I want to add my new Macbook Air, and nothing happens. It apparently starts registering the computer but nothing happens when I use the option register this computer. In addition, all the sync options are in grey. I tried through .mac also and is not working, any idea?
thanks

I am trying to install Photoshop 12 on a Macbook Air and only have the serial number

I cannot find a phone number for customer service and am very frustrated. I left the product at home and do not have it with me. MacBook Air doesn't have a CD drive. I do have the serial number.

You can download from here

Macbook Pro and Thunderbolt USB problem

I have read a few threads regarding problems with the Thunderbolt displays and Macbook Airs. None of the suggestions in there work for me including doing an SMC Reset.
Here is my problem. I have a brand new Macbook Pro 17", 2.5Ghz Core i7, 8gb ram, 750Gb HD etc., new Thunderbolt display. Running OS X Lion 10.7.3.
In the back of my display I have plugged in a USB mouse from Logitech, an Apple full size keyboard and my wired ethernet connection. The monitor and peripherals stay at work and I take the Macbook Pro home every night. If I do not follow a certain sequence every morning, my computer freezes. I put the power connector in first, open the lid, wait for the screen on the laptop to show the login prompt, login and then and only then can I plug in my Thunderbolt connector. Once I do this, my second screen lights up and my mouse, keyboard and ethernet connection works. But if I plug in the Thunderbolt first before power up or if I plug it in before logging in, then I have a high probabilty that the USB hub on the back of the monitor will stop working altogether. Then I have to move my mouse and keyboard over to the laptop and everything works great (my ethernet keeps working fine though). My mouse scroll for whatever reason goes into high gear and starts scrolling much faster and I have to slow it down.
Now, this works 90% of the time. But there are days, like today, where this process does not work. And when it doesn't, either I have to move the USB devices over or like today, the machine freezes and no longer responds to any input. It appears to still be working as the screen updates but I can never regain control of it via any keyboard or mouse.
My co-worker has the exact same setup and exact same problem. We also have 10 Thunderbolt displays here (all new) and same problem with ANY I choose. So this is not a hardware issue. Something is wrong with the driver code for some device. And my co-worker has an Apple mouse so that's not the issue either. If this can help Apple with debugging, here is another interesting tid bit. 3 weeks ago, I had a non Thunderbolt display. And for 6 months with an older laptop, I had issues with it's USB hub. Same kind of problem. Some days, the USB hub in the monitor would work and others it would go dead until a reboot was performed.
I think a driver needs some fixing somewhere.
Thanks,
EJK

For the past 3 days I have had no issues after trying something different. After reading btully's post, what I decided to do is power off the Thunderbolt display every morning before I plug my laptop in and so far this seems to work. 3 days is not a data point but perhaps if others try too for a bit, we can see if this solves the issue for some of us. I will keep you all posted and see if this continues to work.
One thing to note as well, is that if I power off the Thunderbolt display while logged in and do not retract the plug first, the system hangs often. I am not sure if I am imagining this as I think once you power off the display it must be just like pulling the cable out no??
Anyways, one thing is clear, there is a problem somewhere with either Thunderbolt display firmware or Mac OS X drivers.

Does the mac book air and mbp have problems

does the macbook air have problems and the same things for the macbook pro

I think the biggest problem they have are owners who insist on eating and drinking around their computer. The next biggest are former PC users who insist on installing anti virus software and after awhile attempt to "clean up" their Mac.
Other than that, no, none that I'm aware of.

I just got my first macbook air, and I have some questions?

I am trying to understand the battery cycles and the best way to charge and whatnot. I keep finding information that is different everywhere and I am not sure what the best way is.
-When using my macbook, should I leave it plugged in even at 100%? Or should I unplug it sometimes and leave it plugged in sometimes?
-Should I let the charge run all the way down or is there a good percentage to plug it in at?
-Should I shut it off or leave it in sleep mode when I am not using it for a few hours or overnight?
Also any general user tips to get used to my macbook and learn the tricks would be helpful! I did read the manual it came with by the way. I just want to take the best possible care of it because it was definitely an investment.

Proper understanding of a battery charge cycle
A charge cycle means using all of the battery’s power, whether that is at once, or over several shorter battery discharges and recharges.
Two examples for clarification:
As a first example, where one fully charged battery is discharged down to 10%, then fully recharged, then using 10% of that full charge, this counts as 1 cycle since the total of both discharges is 100% of a full charge of use.
In the second example, where one fully charged battery is discharged down to 40%, then fully recharged, then using 40% of that full charge, this also counts as 1 cycle since the total of both discharges is 100% of a full charge of use.
While both examples are that of a single charge cycle, the first example is more aggressive against the lithium battery chemistry than is the second example. In short, collective overall gentle shallow or mid-range draining of your lithium battery is a better use condition than is the first example of deep-draining of the battery. While both are quantitatively identical as a single charging cycle, they are wholly different qualitatively on the battery chemistry, which is directly related to its ultimate longevity and health.
In short, it is the near and mid-term life of the battery as relates to its proper care (or lack thereof) that is to be looked after.
Priorities in order of decreasing importance for battery care are:
1. Avoiding deep discharges of the battery.
2. Avoiding having your battery constantly on charge or on charge and in sleep mode.
3. When playing graphics intense games, use your notebook plugged in when possible.
4. Reduction of battery cycles by plugging into power when on the go, or when accessible.
A person who has, for example, 300 charge cycles on their battery and is recharging at say 40% remaining of a 100% charge has a better battery condition state than, say, another person who has 300 charge cycles on their battery and is recharging at say 10-15% remaining on a 100% charge. DoD (depth of discharge) is vitally important on the wear and tear on your Macbook’s battery, much more so than is the counting of charge cycles. There is no set “mile” or wear from a charge cycle in specific. Frequent high depth of discharge rates (draining the battery very low) on a Lithium battery will greatly hasten the lowering of maximum battery capacity.
Understand that a charge cycle is a general parameter of use, but is not directly related to the short-term or mid-term abuse of the battery, which can rapidly hasten a shorter lifespan, regardless of what the actual cycle count on the battery indicates.
Proper considerations for near-term care of the battery is of utmost importance. Abuse of the battery is entirely avoidable, long-term eventual old age deterioration of the battery is entirely unavoidable.
Apple’s adaptive charging system mitigates much potential for accidental battery misuse or abuse; however it is still readily possible to abuse the battery and thereby affect battery health.
General consideration of your MacBook battery
Contrary to popular myths about notebook batteries, there is protection circuitry in your Macbook and therefore you cannot ‘overcharge’ your notebook when plugged in and already fully charged.
However if you do not plan on using your notebook for several hours, turn it off (plugged in or otherwise), since you do not want your Macbook ‘both always plugged in and in sleep mode’.
Do not perform “battery calibration” on your current Macbook. There is no calibration of current Apple portable Macbooks with built-in batteries.
A lot of battery experts call the use of Lithium-Ion cells the "80% Rule", meaning use 80% of the full charge or so, then recharge them for longer overall life. The main quantified damage done in the use of Lithium Ion batteries are instances where the internal notebook battery is “often drained very low”, this is bad general use of your notebook battery.
All batteries in any device are a consumable meant to be replaced eventually after much time, even under perfect use conditions.
If the massive amount of data that exists on lithium batteries were to be condensed into a simplex, helpful, and memorable bit of information it would be:
1. While realistically a bit impractical during normal everyday use, a lithium battery's longevity and its chemistry's health is most happy swinging back and forth between 20% and 85% charge roughly.
2. Do not purposefully drain your battery very low (10% and less), and do not keep them charged often or always high (100%).
3. Lithium batteries do not like the following:
A: Deep discharges, as meaning roughly 10% or less. Avoid this in all instances if you can. This is hard on your battery.
B: Rapid discharges as referring to energy intensive gaming on battery on a frequent basis (in which case while gaming, if possible, do same on power rather than battery).
C: Constant inflation, as meaning always or most often on charge, and certainly not both in sleep mode and on charge always or often.
From Apple on batteries:
http://www.apple.com/batteries/notebooks.html
http://support.apple.com/kb/HT1446
"Apple does not recommend leaving your portable plugged in all the time."
Careful with your charger and its cable
Do not make any hard bends or folds in your charging cable, or wind it tightly, always make either circles or loose loops when winding your cord up for storage. Also do not, as many people have seen, unroll your charger block from the magsafe end by letting the charger drop and unroll itself like a yo-yo, this is both hard on the charger and its connection points at both ends.
http://support.apple.com/kb/HT1630

I am typing this with my old MacBook Air, and I have now seen the new one. What are some of the differences?

I am wondering if I should get the new one, and if it I can switch books.

Hi Nicola
Managed to get a quick reply on this.
Apparently it has something to do with SING, whatever that is. These SING Removal instructions helped, well solution number 2 did and now InDesign opens.
Best wishes
Andrew

I have a MacBook Air and I have the status in my menu bar, but I dont really understand it, can someone please help?

ok so on my menu bar, the status on messages shows there but when I click on it, it always says offline, you cant do anything with it, I dont really understand you use it. Can someone plase help?

Home Sharing streams music from iTunes on a Mac or PC to Apple TV, an iPad, iPhone, etc.
The source for Home Sharing is not an iPad.
See: http://support.apple.com/kb/ht4557

I have a macbook air and have been deleting icons, like safari, how do I retreive lost shortcuts? do I get them back?

Hi, I have a Macbook Air, and I have been deleting icons, from the bottom of the screen like safari, how do I get them back?

You can reset your dock to the defaults by copying this text, pasting it into the Terminal app, and hitting Return. You can find the Terminal App in the Applications/Utilities folder.
rm ~/Library/Preferences/com.apple.dock.db
rm ~/Library/Preferences/com.apple.dock.plist
killall Dock

Saving photos on macbook air and other problems.

Hey! i got a Macbook Air. and i got problems with it, before i could save photos on it now i can't.. and i also can't low and high the volume on it the screen starts acting weird and the same with the screen light, and some other tapping thing doesnt work what can i do?

Good Morning ChrisBorrego,
The resource below would be the best place to start if your FaceTime application is not working on your MacBook Air.
FaceTime for Mac: Troubleshooting FaceTime - Apple Support
http://support.apple.com/en-us/HT203585
All the best,
Judy

I have an macbook air and i cannot connect to the app store. It says i am not connected to the internet but i am?

I have a macbook air and i have been unable to access the app store since i have gotten the laptop which was 11 weeks ago. It says i am not connected to the internet but i am also because i am unable to connect to the app store i cant receive any updates.

1.Power Cycle
   Power off the router. Unplug it from the wall. Wait a while.
   Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
   It will take a while.
Restart the computer.
Start up in Safe Mode.
   http://support.apple.com/kb/PH11212?viewlocale=en_US
2. Turn off Extensions, if any.
     Safari > Preferences > Extensions
3. Turn off proxies, if selected.
     System Preference > Network > Advanced > Proxies Tab
     Under "Select Protocol", uncheck any box if selected.
     Click "OK" then "Apply"
4. Uninstall anti-virus software, if any.
5. A new Mac comes with 90 days of free tech support from AppleCare.
    AppleCare: 1-800-275-2273

11 inch macbook air and thunderbolt have problems

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