11" MacBook Air trackpad half-dead?

I just noticed today that the left-side of my MacBook Air trackpad is unresponsive. Is this is a known issue? Is this simply a "remove and replace"?
Thanks.

Yay! Thanks for the insight dwb. I cracked open the MBA and found the adujstable screw. It turns out you can adjust it with the battery in, so I fiddled with it while it was running and tried to find the sweet spot. Adjusting the screw definitely affected the frequency of the phantom clicks, and I'm pretty sure it's fixed now. Thanks a bunch!
For those of you who have this problem and don't mind opening up your laptop yourself:
- On an MBA 2011, you'll need a #5 pentalobe screwdriver to get the bottom case off, and a T5 (six-sided) to adjust the trackpad screw. I have a nice set of electronics screwdrivers with both from ifixit.com.
- Once you get the bottom case off you'll see the screw in question just to the south of the battery array, centered at the bottom of the trackpad.
- As you tighten or loosen the screw, you should be able to feel how it affects the "clickiness" of the trackpad. Too tight, and the trackpad will lock up, too loose and it will just depress without a click.
- I found that in order to get rid of phantom clicks, I wanted to get that screw as loose as possible without making it so it couldn't click at all.
- Although I'd be careful with this, you can run the MBA with the bottom case off, so you can play with the trackpad tightness live, and try to find the sweet spot.
- Also, this hopefully goes without saying if you are feeling up to opening up your computer, but make sure you have a static bracelet and are using properly. The last thing you want is to open it up and fry something important with a static discharge. You can get those from ifixit.com too, but also pretty much any computer store.

Similar Messages

How do I enable a right click on my MacBook Air trackpad?

How do I enable a right click on my MacBook Air trackpad?

Apple Menu > System Preferences > Trackpad > Secondary Click
Can be set to 2 fingers, bottom right corner, or bottom left corner.
You can also hold down the control key while doing a regular click.

Macbook Air Trackpad And Keyboard Unresponsive!! PLEASE HELP!

Hello everyone, a while ago (about 2 months) my Macbook air started having troubles with its trackpack and keyboard. At random times they would become unresponsive and just stop working. They would work for like 1 second when the computer turns on but then it would stop. A couple weeks ago the problem stopped occuring the keyboard and trackpad were working fine and dandy. Of course until last night, I open the computer and the trackpad and keyboard won't work.. The keyboard lights are on and the power button works but nothing else does it is extremely frustrating! I did an SMC reset which worked for like 5 minutes until it stopped working again. I have done a NVRAM reset nothing, I have done everything that I have seen but I need a fix for this! The mac is running OS X 10.9.3 and I am pretty sure that is the latest. Please help me guys I am really getting frustrated with this undying problem ;/

you don't need to disassemble your device.
4 days is a lot.
maybe rust has already been created.
cross fingers.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Macbook Air trackpad seems to be a little sticky, no damage or spill.

I haven't spilled anything or damaged my laptop, at all. It has been a little over a year since I purchased the Macbook Air, but I think my warranty or free service repairs or whatever have just recently expired. My trackpad seems to be sticky, like it is stuck down the slightest bit or something. It still works fine when I move my finger around on it, but the clicking is just a little difficult and irritating (especially right clicking). I was wondering if and how I could fix this. I have learned that if I click it fairly hard repeatedly it will work perfectly, but after a very short period of time it will go back to being seemingly slightly stuck down or sticky. Also, as the days pass, it is getting worse. Any help is greatly appreciated! I just don't know why this would happen if it has been treated with care. Thanks!

I haven't spilled anything or damaged my laptop, at all. It has been a little over a year since I purchased the Macbook Air, but I think my warranty or free service repairs or whatever have just recently expired. My trackpad seems to be sticky, like it is stuck down the slightest bit or something. It still works fine when I move my finger around on it, but the clicking is just a little difficult and irritating (especially right clicking). I was wondering if and how I could fix this. I have learned that if I click it fairly hard repeatedly it will work perfectly, but after a very short period of time it will go back to being seemingly slightly stuck down or sticky. Also, as the days pass, it is getting worse. Any help is greatly appreciated! I just don't know why this would happen if it has been treated with care. Thanks!

Macbook Air Trackpad

I bought my Macbook Air yesterday and when I got it out of the box I noticed that the trackpad is a bit uneven. When I used it at the apple store, the demo macbook's seemed fine and the trackpad seemed amazing.
I was wondering if this is normal for macbook air or if it's a problem that needs to be fixed.

It uneven on four sides. I have a attached a picture just so I can confirm it.
I have used a older version of Macbook and the trackpad seemed more even. I'm not sure if this is like a trend or something.
Anyways I have attached the picture.
T

How do I stop the MacBook Air trackpad from sticking?

I recently spiiled some syrup on the keyboard and trackpad of my MacBook Air. The keys seem to be sticking a little (they take make a different sound than before, and they take longer to pop back up when pressed), but the trackpad is completely stuck. I can still use it, but it doesn't make the same clicking sound, or pop back up when pressed. I can click something if I apply enough pressure, but I'd like to have it back to normal. Please help!

it's pretty much only a matter of time before your gear shorts out since that much spilled
it will be out of warranty work, but take it to apple or a repair shop you trust and have it repaired
or, if you're handy, find an ifixit teardown guide and try to clean/repair yourself

Anyone have problems with a 2011 MacBook Air battery going dead

Has anyone had repeated issues with their 11" MacBook Air battery dying? I took mine in about 3-6 months ago and they replaced the battery. It was fried. It's happened again. Has anyone else had the same problems? Has anyone got apple to replace their Air with a newer model free of charge? Please reply back if anyone has had similar problems. Thank you.

How exactly are you using your Air?
A: are you ever or often letting your Air shut down from power loss?
B: do you have your Air always charging AND in sleep mode?
Your service on your battery has a warranty, contact Apple for another visit for full diagnostic and possible repair.
your logic board could have a fault causing the battery to dissipate abnormally.

Does anyone have trouble with their Macbook Air Trackpad freezing?

I have had trouble in the past few days with my track pad. It freezes so that I can move the cursor but it does nothing on any of the buttons. It's just dead. Then for no apparent reason, it works again. It's driving me crazy. Ideas?
Thanks!

The MBA trackpad is the source of a lot of wierd problems and, IMHO, is the weakest aspect of the computer and compromises its usefulness. There appear to be multiple sources of the various problems; some are in hardware, others software, and yet others situational. Personally, I hate the **** thing and would trade it in a moment for a dumb 2-button, PC trackpad that at least didn't screw up unpredictably. At least that way, I would be able to concentrate on my work and not on the trackpad.
Anyway, to your post...
Some people have found it useful to disable all options on the trackpad using the System>Preferences>Trackpad, then power down (NOT restart). After it powers up again, set only those options that you actually use (the fewer the better).
From what I've read, if this helps, the help is temporary but can at least be repeated.
Good luck.

Late 2010 MacBook Air 13" Dead Pixels Common?

I received a new Late 2010 MacBook Air 13" notebook less than a month ago. The unit had a dead pixel towards the center of the display. I called Apple within the 14-day return period for advise on how to handle the issue. They asked me to send the unit in for repair as the closest Apple store was quite far away. I sent the unit out for repair and received it back a few days later.
To make things short, I had to send the notebook out for repair twice for the same issue, and both times the notebook was sent back with replacement displays, each of them also having dead pixels (apparently Apple's repair guys just pop in a new panel and don't actually check to make sure that the issue's been resolved).
Luckily, after over an hour arguing with a customer support supervisor over the phone, they decided to have me send the unit back to them for a new replacement. The replacement should be arriving within a week or so. However, I find myself somewhat hesitant to even bother opening the new replacement when it arrives. I've pretty much lost all confidence in Apple to supply an acceptable display in such a high-priced premium notebook, and am not sure what recourse I will have if the new unit once again comes scared with dead pixels. I thinking about selling it unopened on Amazon or something, and purchasing from another brand like Sony or something.
Question is, has anyone else experienced this issue with their new MacBook Airs? Are dead pixels on these new notebooks becoming more and more common, or do you think I've just had a serious run of bad luck? I can honestly say that I've never had to deal with something like this before with any of my other laptop / desktop displays. Should I even bother with the new unit or just take my business elsewhere.. I really don't think Apple with replace / repair the new unit if it displays the same pixel issues, and frankly, I've grown tired of arguing with them.

Hi PlotinusVeritas,
Thanks for the quick reply
I did wonder if it was the battery but the usb mouse's left click stops working once the trackpad is touched seems kinda weird... Kind of gave up troubleshooting, guess I'll have to contact an Apple store for repair
Cheers

What is apple doing about numb fingers using the trackpad on the new mid 2012 macbook air?

What is apple doing with the trackpads on the mid 2012 MacBook Air, that creates numbness and pain in my fingers.

You have no idea what you are talking about catperson. This topic happens to be on one of the
Apple Support Cummunity conversation. It's called,
Hands go Numb, tingle from trackpad-
Do you even have a 2012 or newer laptop? If not, don't give advise as simple as go see a doctor. Will Apple be paying for my medical bills?
Yesterday is the first time my finger got so painful I could no longer work on my project. I iced it to help numb the numbness, usally the pain subsides when I stay off my laptop for hours however when I start working on it the pain returns and you need your index and middle finger to work that laptop. This is the first time the pain had not gone away, 24 hours later. It feeIs like the tip of my middle finger has a giant splinter in it, very sore! I bought the first edition Macbook Air laptop 4 years ago and never had this problem with my index and middle finger, until I started working on my new Air.
Look at how many people are having the same problem. It can not be a coencidence. This problem has cost me the use of my finger and the high expense for this new MacBook Air. I'm going to my apple store tomorrow and show them how many people have this problem with numbness. I think this problem goes way beyond giving me a refund for this computer.
Any thoughts after reading other people having the same painful experience?
So What is Apple going to do with the new MacBook Air trackpad that creates numbness in your fingers?
PS: I know the trackpad is made of glass, so I covered my trackpad with a clear cover they sell to put on iphones however that did not slove anything.

Wifi password doesn't work on my Macbook Air

My WiFi Password works on other Macs I own, my Android, and my iPad. However, it will not work on my Macbook Air. It senses the WiFi, but it continues to say the password is incorrect. I know that the type is WEP and that is what I have selected. Any idea of what the problem could be?

I had this problem but managed to fix it tonight. The problem is half with my Macbook Air and half with my router (I use a BT Home Hub 5).
My router is dual band and was configured to combine the 2.4ghz and 5ghz networks into one. All my other devices (including two iPhones, apple tv and iMac!) were fine but Macbook Air kept rejecting password even though it was correct.
I went into router settings and then advanced settings. I unticked the option to combine the networks and renamed the 5ghz network to something else.
This instantly fixed the issue.
Hope that helps

Two-week old MacBook Air is dead

I bought the completely maxed out 11-inch MacBook Air for my wife on Monday, Aug. 8. This came a few days after the hard drive in my Rev A MacBook Air died for the third time and needed to be replaced and after the hard drive in her 2.16 GHz Core 2 Duo MacBook Pro failed that morning.
She's loved the machine until tonight. She has it hooked up to the Apple 30-inch monitor. At about 7 p.m., we wanted to test AirDrop. She wasn't seeing my iMac and I wasn't seeing her Air from where they are, at opposite ends of the house. So she unhooked her Air and brought it to me. We saw each other and I sent her a picture via AirDrop.
I then took the computer back and put it into its place. I walked away and it was working fine. A half-hour later, she came back and said to me, "What did you do to my computer? It's not working." And sure enough, it was dead. Completely dead.
When I unhooked it, I noticed that the battery was fully charged. And when it was dead, I could see the green MagSafe Lite glowing. I hooked it to a different MagSafe in a different outlet and nothing.
I tried to start holding Option, as well as Command-R, but got no response.
It's very disconcerting. Anyone have any thoughts?

KevinIole wrote:
... what he did was to remove the hard drive from the Air I had purchased, and put it into a new Air, same make, model, etc.
A local Apple Store did the same for me when I had a faulty logic board on my MBP a few years ago. I was not able to perform a backup, as the unit would only work for 15 minutes or so into each backup attempt before it would shutdown. The good guys there swapped my hard drive into a new unit, and life was good.
I have been a loyal Apple customer, ever since (bought 3 more Macs after that).

Mid 2013 macbook air keyboard/trackpad stop responding

I have a mid-2013 13" Macbook Air - 512GB SSD, 8GB RAM - 1.7Ghz i7
I spend a good deal of time working at my home, where I have two external monitors (one via USB, one via the thunderbolt port) and a bluetooth wireless mouse and keyboard. Things are great.
I also go on the road, and when I do, I simply unplug my monitors, close the lid, and go.
Lately, I've had some very odd behavior happen which acts a lot like what is described in the latest 13" Macbook Pro Retina EFI fix: http://www.macrumors.com/2013/11/07/apple-releases-fix-for-13-inch-retina-macboo k-pro-keyboardtrackpad-issues/
Here's what happens....when I'm traveling and away from my bluetooth keyboard/mouse, I will open up my MBA and the trackpad and internal keyboard are unresponsive. I can press the power button and get it to turn off...power it back on and am able to use the keyboard to control various boot options (diagnostics, single-user, safe-mode, recovery model, etc). Booting up full, however, the issue will still exist. Looking at the console log, when this is happening, there are a ton (about 4000 every minute) of the following :
11/1/13 7:45:26.000 PM kernel[0]: Error: AppleHSSPIController::doSPITransfer CRC from device was invalid
11/1/13 7:45:26.000 PM kernel[0]: Error: AppleHSSPIController::InterruptOccurred Failed to transfer interrupt data with Err (0xe00002eb)
Eventually, something happens and things start to work -- I will generally see the following in the console log when it starts working:
11/1/13 7:45:27.000 PM kernel[0]: Apple Internal Keyboard / Trackpad::start Start Succeeded
If I let the machine sit at the unlock screen, eventually a dialog comes up and says "unable to find external bluetooth keyboard/mouse..." It says it will continue to search and will pair with one eventually....it's the same message I would get from my mac mini if it couldn't find the bluetooth keyboard (and has no internal/hardwired keyboard).
When it is happening, I can use "cmd-r" to boot into recovery mode and recovery mode will complain about not having a mouse/trackpad - yet the keyboard seems to work to control what happens at boot time.
I called Apple and got sent to the apple store with a "it sounds like a faulty logic board or a connection that needs soldering". The Apple Store "genius" didn't quite think that was the case and has instead suggested I re-install the operating system. I'm non-plussed by both suggestions. This has happened both before and after Mavericks...
On one of my latest trips, I had a case where I took my laptop out on the plane to try to use it...only to have this issue occur. I landed, got to the hotel, tried again and everything worked fine. Went to dinner - leaving my laptop on the desk plugged in - only to come back to have the keyboard unresponsive.... I've now resorted to traveling with my bluetooth keyboard and mouse "just in case".
Any ideas/thoughts?

Mv2400
I will open up my MBA and the trackpad and internal keyboard are unresponsive.
Do four things to test for fault on this,
reset SMC ,
reset NVRAM,
uncheck "put hard disks to sleep"
and UNPAIR both your bluetooth mouse and keyboard from this Mac that you are using with it currently.
yes, the notion that your logic board is at fault is extremely unlikely, additionally (though far more likely) that your Mavericks OS is corrupt.
RESET SMC
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
RESET NVRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Lastly, go into SYS PREFERENCES > ENERGY > uncheck "Put hard disks to sleep when possible" in both tabs.
Let your Mac go into sleep or close the lid for a few mins. and reopen and verify that your trackpad and mouse are fine. They should be after this,.........
If not contact Apple for full in shop diagnostic, theyll run a hardware test (unlikely causation) and reinstall the OS, then retest and LASTLY replace the logic board (very unlikely).

Macbook Air 2012: intermittent, random freezes of trackpad and keyboard lasting a few seconds each

There have been a few other people to have reported this problem, but there has been no consistent solution for me on my Macbook Air 13" 2012, running 10.8.4.
What happens is this: while typing, the built-in keyboard and trackpad will suddenly lock up at the same time, randomly, intermittently, and for just a few seconds before returning to normal. This has been true through all the updates of 10.8.x since I bought the system last year.
During the freeze, one of the three behaviors occurs:
1) both keyboard and trackpad are completely unresponsive
2) both keyboard and trackpad get really slow, with high latency. Keys pressed show up much later or have to be pressed several times before registering. Trackpad is jumpy if it moves at all.
3) key gets stuck, sometimes the BACKSPACE key, which usually results in several dozen emails getting deleted or entire paragraphs, or rows and rows of the same stuck key. Pressing other keys does nothing.
I've spoken online with various other people who have the same problem and confirmed that the built-in keyboard and trackpad seem to be joined together whenever this problem strikes. You never see one freeze without the other also freezing.
Also, these commonly-recommended solutions don't work:
a) Reset PRAM. Done this many times. Does nothing.
b) Bring it in to Apple. Did this too. They replaced the keyboard and trackpad but the problem remains.
c) Clearing caches in safe mode. No improvement.
d) Removing "com.google.keystone.deamon.plist" and "com.google.keystone.agent.plist" doesn't seem to work either, even though the errors and behavior are exactly the same for me as for george.e.gonzalez in this thread: https://discussions.apple.com/message/19702976#19702976
These files do come back, though, thanks to Google Software Update. The keystone software appears to be part of Google Chrome, although I cannot confirm this.
e) I DO have Google Android File Transfer installed like one other person reported; they said uninstalling it fixed the problem. Unfortunately, that has not worked for me. Also, Android File Transfer is installed (same version 1.0.50.2266, same Mac OS 10.8.4) on an older 2008 Macbook, and it works fine, which points to something on just this Macbook Air as being the cause.
f) I don't use the Radio Silence firewall app--can't remove it.
g) I don't have the telldus device or whatever it is, so I don't have the "com.telldus.service.plist" to remove.
h) Completely clearing out /Library/LaunchAgents, /Library/LaunchDaemons, and /Library/StartupItems doesn't do anything.
i) Repairing permissions or repairing the volume does nothing.
j) Reinstalling the OS fresh does nothing.
k) I don't have an external trackpad, mouse, or keyboard for testing while the freezing happens, but the machine itself seems to be working, just not the built-in input devices, which are on the same USB bus.
l) Pressing ESC does not stop the key stuck situation, as it does for some people.
It feels to me like a hardware problem, not an OS problem, and it feels like a USB bus issue. I have noticed that when I insert USB flash drives, I get the same lock-up for a few seconds, something which my other Macs don't do.
I've also noticed various USB errors in the Console around the same time (same as george.e.gonzalez):
7/26/13 1:20:04.000 AM kernel[0]: AppleUSBMultitouchDriver::_deviceGetReport - DeviceRequest for reportID 0x0 returned with result 0xe000404f - retrying
7/26/13 1:20:05.000 AM kernel[0]: USBF: 844075.636 AppleUSBEHCI[0xffffff80157f1000]::Found a transaction which hasn't moved in 5 seconds on bus 0x1a, timing out! (Addr: 2, EP: 0)
But I'm not able to precisely correlate these errors to the pause.
Is anybody else having this problem that can shed more light on it than these other suggested repairs? This has been frustrating for quite a while, but I've had the stuck BACKSPACE key delete hundreds of emails on a webmail platform that I was unable to recover using Undo and out of the trash, and that's just no longer tolerable...
Thank you, thank you, thank you, if anyone can help me fix this!

Hi, Dan--
Nope, none of those four... I do have Dropbox but never installed it on this machine. The other three are services I've never signed up for.
I am basically using these apps up-front:
Mail.app, Safari, Notes, Terminal, maybe LibreOffice 4.0.x, maybe Sublime Text 2, Console.
And the freezes happen about twice a day, usually when I'm in Mail or Terminal, but that's because those are the ones where I'm typing the most and can see immediately when the freezes happen. It could be happening even more frequently while I'm browsing, but I might not know it because I'm merely reading what's on the screen.
This is a list from Activity Monitor of what I'm using right now, which is very typical of what I use all day:
407
XType.FontHelper
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2
2.8 MB
Intel (64 bit)
278
xpcd
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313
WebKitPluginAgent
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944 KB
Intel (64 bit)
250
usernoted
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4.0 MB
Intel (64 bit)
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UserEventAgent
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Intel (64 bit)
347
Terminal
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5
51.3 MB
Intel (64 bit)
280
tccd
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3.8 MB
Intel (64 bit)
243
talagent
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2
6.2 MB
Intel (64 bit)
244
SystemUIServer
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0.1
3
26.5 MB
Intel (64 bit)
4254
System Preferences
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0.5
3
24.8 MB
Intel (64 bit)
995
Sublime Text 2
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0.0
12
82.5 MB
Intel (64 bit)
380
ssh-agent
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0.0
3
3.0 MB
Intel (64 bit)
4321
ssh
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0.0
1
2.0 MB
Intel (64 bit)
4276
ssh
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0.0
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2.0 MB
Intel (64 bit)
335
ShareKitHelper
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9.1 MB
Intel (64 bit)
429
ScopedBookmarkAgent
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2
5.0 MB
Intel (64 bit)
318
Safari Web Content
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835.4 MB
Intel (64 bit)
316
Safari
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127.9 MB
Intel (64 bit)
3975
QuickLookSatellite-general
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6.0 MB
Intel (64 bit)
3974
Quick Look Helper
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6.4 MB
Intel (64 bit)
3978
QTKitServer-(3975) QuickLookSatellite-general
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3.7 MB
Intel
319
QTKitServer-(318) Safari Web Content
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5
8.2 MB
Intel
3979
QTKitMoviesValidator-(3978) QTKitServer
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0.0
3
5.3 MB
Intel
359
printtool
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0.0
2
5.4 MB
Intel (64 bit)
327
pbs
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4
3.7 MB
Intel (64 bit)
249
pboard
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0.0
1
904 KB
Intel (64 bit)
254
Notification Center
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0.0
3
18.4 MB
Intel (64 bit)
676
Notes
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0.0
9
47.1 MB
Intel (64 bit)
277
NetworkBrowserAgent
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0.0
3
4.4 MB
Intel (64 bit)
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mdworker
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0.0
3
11.7 MB
Intel (64 bit)
298
Mail
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0.0
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151.5 MB
Intel (64 bit)
302
lsboxd
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2
3.4 MB
Intel (64 bit)
54
loginwindow
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0.1
2
25.8 MB
Intel (64 bit)
3589
LibreOffice
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0.2
6
105.9 MB
Intel
230
launchd
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0.0
2
1.4 MB
Intel (64 bit)
469
iTunes Helper
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0.0
3
3.8 MB
Intel (64 bit)
258
imagent
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5.3 MB
Intel (64 bit)
3508
Image Capture Extension
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helpd
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fontd
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Flash Player (Safari Internet plug-in)
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Finder
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Dock
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distnoted
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Dashboard
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cookied
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Console
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com.apple.NotesMigratorService
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com.apple.iCloudHelper
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com.apple.hiservices-xpcservice
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com.apple.hiservices-xpcservice
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com.apple.dock.extra
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com.apple.audio.SandboxHelper
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com.apple.audio.SandboxHelper
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com.apple.audio.ComponentHelper
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com.apple.audio.ComponentHelper
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cfprefsd
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262
CalendarAgent
dchang
0.0
6
22.5 MB
Intel (64 bit)
4318
bash
dchang
0.0
1
1.2 MB
Intel (64 bit)
4121
bash
dchang
0.0
1
1.2 MB
Intel (64 bit)
329
AppleSpell.service
dchang
0.0
2
14.8 MB
Intel (64 bit)
261
AppleIDAuthAgent
dchang
0.0
3
2.0 MB
Intel (64 bit)
4330
Activity Monitor
dchang
2.5
5
17.9 MB
Intel (64 bit)
272
accountsd
dchang
0.0
2
3.5 MB
Intel (64 bit)
At this time, the only thing generating errors in the console log is the now-famous "coreaudiod[246]: Enabled automatic stack shots because audio IO is inactive" error that is considered normal behavior...

Hi, my MacBook Air is not working anymore if it's not connected with the power cable. It's pretty new so I can't imagine that the battery is dead already. Why can't I use my MacBook Air without the power cable even though I charged it for hours?

Hi, my MacBook Air is not working anymore if it's not connected with the power cable. It's pretty new so I can't imagine that the battery is dead already. Why can't I use my MacBook Air without the power cable even though I charged it for hours?

Please take the Mac to Apple store to have it checked out.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/
Best.

11" MacBook Air trackpad half-dead?

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