11i Error when modifying account

eBus 11.5.10.2, DB 10.2.0.4, OID 10.1.4.0.1, RHEL4
Apps and OID on are on the same server, single instance, DB is on a seperate server.
Recently when we try to modify the account of a user we experience an error when trying to save the changes.
The pop-up error states:
Unabled to call fnd_ldap_wrapper.update_user due to the following reason:
ORA-20001: Unabled to call fnd_ldap_wrapper.update_user due to the following reason:
An unexpected error occured. Please contact System Administrator.. (USER_NAME-XXXXXXX)
I enabled logging for FND and got the following in the fnd_log_messages table:
fnd.plsql.oid.fnd_oid_plug.get_realm_dn: LDAP SESSION closing in EXCEPTION BLOCK - START
fnd.plsql.oid.fnd_oid_plug.get_realm_dn: LDAP SESSION closed in EXCEPTION BLOCK - END
fnd.plsql.oid.fnd_ldap_wrapper.update_user: ORA-06503: PL/SQL: Function returned without value
fnd.plsql.oid.fnd_ldap_wrapper.update_user: l_err_code :FND_SSO_UNEXP_ERROR, l_tmp_str :ORA-06503: PL/SQL: Function returned without value
So it seems something returns without a value, but I am not sure how to track down what. I checked and the user account is in OID. It seems to be occuring to accounts that are linked via the "Customer" field on Define as opposed to "Person"
What can I enable log wise or check to find the cause of this issue? I have searched metalink and all the documents I have found concerning Function not returning a value are for other items and not accounts.
Thanks
Edited by: Toolman21 on Sep 16, 2010 10:47 AM

Just to update the forum post, I have finally discovered the issue. The Global User ID that was in eBus did not match that in OID, therefore it was returning not found.
The solution was to update the GUID in APPS.FND_USER to match what OID contained. If the SSO link on the fly feature is used in provisioning you can simply set the USER_GUID column in APPS.FND_USER to null for that user and once they log in again it will be repopulated from OID. Alternatively you can use the script $FND_TOP/patch/115/sql/fndssouu.sql to change this for a user as well.
@$FND_TOP/patch/115/sql/fndssouu.sql USERNAME
Thanks for the help.

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