12.1 failed to install. Error7 (windows error 193). What is the cause?
Installation began ok but failed to install correctly
michaelcrty, I have the same problem with the same error codes. Installed, uninstalled, and reinstalled multiple times. Still the same error message every time.
Similar Messages
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help. my iTunes wont open. I keep getting the message error7 (windows error 193). contacted Microsoft they said contact iTunes support. I have uninstalled all iTunes componets and then reinstalled everything but message still comes up... its driving me crazy.
If it's a Windows error, it's typically going to be a Microsoft problem. Uninstall any security software you have and if you have a restore point for your PC, you may want to restore your PC back to when iTunes was working normally. If none of those work you would need to contact Microsoft and demand help.
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I recently tried to downlad the itunes update but it would not install properly and now I have no access to itunes and all my music. I get the following messages - Error7(windows error 26) and This applicaiton has failed to start because MSVCR80.dll was not found. Can anyone help me fix this issue. I have a Hewlett Packard Computer and Vista. Thanks
Similar issues here.
I purchased five movies for download and having nothing but problems getting them downloaded. I keep receiving error messages and the download stops and I have to restart it, just to get another minute worth of download with each restart. Now Apple has my money and I have nothing. -
I tried to update my itune with the latest update and now i can't use itune at all . I have tried reinstalling it . all get is MSVCR80.dll and then I get Error 7 (windows erreor 126) . Need help please .
Similar problem here. iTunes11 notified me it was available. However, auto-update failed. So, I downloaded for manual update. That failed with "permission" message. I am administrator on this machine (WIN7). I tried uninstalling old version, but it failed with same permission issue. I now can't start iTunes... throws permission message. So, I'm completely dead in the water. Does this stuff get tested before it's shipped?
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Having trouble accessing iTunes on my computer - Message keeps saying 'Error7 (Windows error 193) iTunes not installed correctly. Please reinstall iTunes' - I have tried this but I cannot as keeps coming up with error message - I havent changed anything on the computer just tried to plug in my iphone5 this morning - please can anyone help me in the simplest of terms please.
Hey there Px13,
It sounds like you are getting an error message after a recent iTunes update. I recommend the troubleshooting in the following article named:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
It will involve uninstalling iTunes and its associated applications. The links in the article will walk you through uninstalling them all.
Thank you for using Apple Support Communities.
Regards,
Sterling -
Error7 (Windows error 126) After Installing iTunes
I got the following error message when unsuccessfully trying to open iTunes:
“The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix the problem.”
So following directions I uninstalled iTunes, downloaded the latest iTunes from the iTunes site and attempted to reinstall. However, it would not reinstall and gave the following error message:
“Service ‘Apple Mobile Device’ (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.”
After I clicked ignore a dialog box came up saying iTunes had been successfully installed. Underneath it was another dialog box with a big X in red which said:
“iTunes was not installed correctly. Please reinstall iTunes. Error7 (Windows error 126)
Please let me know what to do.Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99193) -
Hi!
So i think i closed the wrong service at some point a few weeks back (apple mobile device) but iTunes remained working after that for another week. I then updated iTunes and i get the same "Service ‘Apple Mobile Device’ (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." every time. If i click ignore, just so i can access iTunes with out syncing my iPod (touch 2nd gen) i then get 'iTunes was not installed correctly. Please re-install iTunes. Error 7 (Windows error 193)" when it has all installed. I don't understand what the problem is anymore as I have looked at other questions on the apple website, carried out the advice and it hasn't work. Any of them.
Tings I have done:
- Wiped all iTunes and Apple data from my computer (if you search for 'iTunes' or 'Apple' nothing comes up apart from applets from system code.
- Attached iPod before iTunes install and updated drivers.
- Installed iTunes as 'Run as administrator'
- Uninstalled and re-installed the software nearly 20 times now and rebooted the computer in between everytime.
Please someone help because i really need to get music on my ipod and i enjoy the ease of use of iTunes compared to spotify or Windows Media Player.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
Regarding AMDS failures there is a hint in another thread that disabling the Windows Firewall before attempting to reinstall may help, otherwise take a look at the steps outlined in this post. Re: Can't install iTunes 12.1 on Windows 7 64-bit. I know they look a little daunting, but the process of generating the logs themselves isn't that hard to do. Extracting useful information from them is still a challenge but maybe something will leap out. If you want to post the log for the failed components for me to have a look at here or in the other thread please edit out any personal information, particularly your email address, first.
tt2 -
Help! Following a standard upgrade I got the error message "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 193).
I am running Windows 7 and installing again brings the message "Apple Mobile Device Service failed to start. Verify that you have sufficient privileges to start system services"
I have uninstalled everything Apple, deleted all related folders and run as administrator numerous times with no luck.
I had hoped that iTunes 12.1.2 would resolve the issue, unfortunately it failed to do so leaving me iTunes free which is driving me mad!
Can anyone advise what else I can do to resolve the error and bring back iTunes?
ThanksFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version, or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Ich kann iTunes nicht installieren. Es erscheint: iTunes was not installed correctly. Please reinstall iTunes . Error7 (Windows error 127)
Google translate:
I can not install iTunes. There appears: iTunes what not installed Correctly. Please reinstall iTunes. Error7 (Windows error 127)
First try:
Issues installing iTunes or QuickTime for Windows
Troubleshooting issues with iTunes for Windows updates
If still problem post in the iTunes for Windows forum. This is the iPod touch forum -
Suddenly iTunes didn´t function. Trying to reinstall Ifirst tried to delete the program and all iTunes files, but ITunes Helper could not be deleted. After installation (with anti virus disconnected) the following error messages come up: "MS Visual C++ Runtime Library R6034 - attempt to load C routine library incorrectly", "Cannot start Apple Mobile Device", "Not correctly installed. Error 7 (windows error 1114" What to do?
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Kb2920189 fails to install on Windows 2012 R2 Essentials
Hello,
I have a 2012 R2 Essentials server that fails to install the UEFI KB2920189 update. All other updates installed fine. It's running two disks, one has 8.1 the other has 2012 R2 Esssentials in dual boot mode. No VM. I have heard reports
of successful installs of this kb2920189 update that basically bricks the OS on reboot. I would like to avoid this. The error code during the failed installation is 800F0922.
ThanksHi,
Based on your description, I understand that you failed to install KB2920189 with error 800F0922.
Please refer to following operations and check if can help you to solve this issue.
Refer to the KB (KB947821), and use the inbox Deployment Image Servicing and Management (DISM) tool. Then install
this update again.
Please
reset Windows Update components and monitor the result.
Please perform a
clean boot and check if you can install this update successfully.
If this issue still persists, please navigate to: %windir%\Windowsupdate.log and check the log file if can
find some more clues.
For more details, please refer to the following KB.
How to read the Windowsupdate.log file
Hope this helps.
Best regards,
Justin Gu -
Itunes install issues error 7 - Windows error 193
Gents,
I am using Windows 7, had iTunes for years no issues I couldn't solve myself, this time I need help.
When the last update of iTunes came on, I tried to update my version but couldn't do the update (I don't remember the error message details, it just said that I had to re-install iTunes).
So I cleared ITunes and all Apple related softwares from my computer (yes in the recommended order, and yes I rebooted in between) tried to re-installed (numerous times) and I always get the same error messageS:
"Couldn't install ITunes Error 7 (Windows error 193)" and also "ITunes helper was not installed correctly"
When running the installer I get the error message "Apple Mobile device failed to start", even if I ignore this message during the install, I am unable to open iTunes once the install is done. (the install goes through and says install finished).
Note: I also tried to "fix" during the install, it didn't work.
Context / Trials / Notes:
- I tried to "repair" the Apple Mobile Device in programs (unsuccessfully)
- I had 2 Apple Mobile Device services, so after a complete un-install and reboot, I manually (command prompt) remove the last service
- In all my un-install attempts I went on the C: drive and made sure ALL folders were cleared of apple / iTunes traces. Delete ITunes setup file, empty the recycle bin of course, reboot etc)
- Windows is up-to-date - No viruses (using Malwarebyte/ AVG & Spybot).
I am at a loss, spent a lot of hours on the computer and on forums, but couldn't find the fix.
I would greatly appreciate your help, this is getting on my nerves and I really need to change the music on my iphone ! (lol)
thank you in advanceIf the above hasn't helped then for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
Disabling your AV during installation may sometimes help.
tt2 -
Unable to install iTunes after converting from Windows Vista to Windows 7. Am told installation was successful, then "iTunes was not installed correctly", followed by "Error 7 (Windows error 193). I have my iPod plugged into my computer via USB port. What am I doing wrong?
i have the only account on my laptop so have checked and am the account administrator
i run windows 7 home premium
I have the same problem and
have followed the link uninstalling in the correct order,
then restarted as per instructions,
went to Apple to download itunes,
hit download now,
Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
did not get a save instead of run prompt
Right click on iTunesSetup or iTunes64Setup (the installer you downloaded in step 3).
If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
i can only click run as administrator from right clicking the shortcut on my desktop screen
If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
sick of doing this
at least 7 or 8 times i have re installed itunes to no avail
troubleshooting no better
please help. pulling my hair out at this stage
it was working fine until 2 days ago when i opened itunes it offered to update to 12.1
not working since i clicked yes
also i have gone to restore previous point and ffs there are no restore points before my multiple reinstalls
really dont want to have to restore factory settings -
Mid way through download of I-Tunes after clearing every Apple program from my computer I get "Apple Mobile Device Service" failed to start message. Eventually leading to Windows error 193 (error 7). How do I get Apple Mobile Device Service to start so I do not get error messages and failure of I-Tunes to install?
If you have a 64-bit machine, then try the "for older video cards" version...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I've had iTunes on my PC for years (Windows 7 now). I ran an offered Apple iTunes update recently which seemed to mess up the system. When trying to open iTunes, I get the error "Error 7 (Windows error 193)." I've tried to repair iTunes, removed all iTunes files and install as new, etc. Nothing works. The same error message comes up. Also, during installation, I get the message:
Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.
ABORT RETRY IGNORE
I've tried RETRY and IGNORE with no success.
Tlhanks for any help you could offer.
Bill J. St. LouisHello Stlouwill,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/ts3074
Best of luck,
Mario
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