12 day delivery to the UK normal?

my new 20" iMac shows as shipped 6 days earlier than the original order, but is still showing the same delivery date - 12 calendar days later....
Is this normal? I spoke with customer services and they told me exactly what it said on the screen - shipping from China so will take 12 days.
I obviously want it asap but more of an issue is that there wil be nobody home to receive the delivery on the expected days, so if this is likely to be accurate I need to make some alternative plans.
I thought I read here about orders shipped to the US in 1 or 2 days, hence the confusion.

my 24" shipped from Shanghai, I think all BTO iMacs are shipped from shanghai and some standard configs ship from Ireland.
12days is about right.
The longest leg is shipping from Shanghai to netherlands where it gets handed over to another shipping company.
drop your apple reference number (starting in 80) into this website
http://www.apecode.com/appletrack/
it will give you some more details.

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