12 hours to download a tv episode?
Trying to download a show I purchased via iTunes and I'm only downloading ONE episode at a time and I'm getting 4, 7 even 12 hours remaining!! This is pathetic!!
Why is it so slow? I mean seriously!! I paid for the **** season! I wanna watch it back to back, not one a week!
So what gives?
I'm in Australia, absolutely nothing wrong with my connection. It's only iTunes that is S L O W !
This is normaly now. New episodes don't go to your availalbe downloads anymore.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
iTunes Store: Download options when purchasing TV seasons, season passes, movie bundles, music box sets, or individual movies or TV episodes
http://support.apple.com/kb/HT5731
Similar Messages
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Changed resolution. Same problem. What's wrong? Bandwidth is good on network. Did hard boot on AppleTV. Netflix movies start fine. 2 older Downton episodes start also. Same problem with epi. 4. Don't want to buy the episodes on my mac. How do you download these BTW, without paying again. Your help is appreciated.
This can be fixed. I fixed mine that was having this problem as well. I found this link online and it worked well for me. Takes some time to do but is worth it. Hope it helps for you too.
http://blog.jhong.org/2008/08/does-your-iphone-take-forever-to.html -
ITunes TV show Season Pass is NOT downloading newly available episodes
Problem: iTunes TV show Season Pass is NOT downloading newly available episodes even though new content is fully available on iTunes Store for purchase as single episodes
I purchased Season 4 of The Vampire Diaries on Thursday 10/11. The 1st episode, called "Growing Pains," aired on the evening of Thursday 10/11 and has been available since approx. 2 am EST Friday 10/12 for purchase/download on the iTunes Store, but it is NOT automatically downloading to my iTunes account even though I repeatedly click "Check for Available Downloads." The button to purchase the single episode in the iTunes Store is activated, meaning anyone can purchase that individual episode for $2.99, but I paid for the whole Season Pass and I can't retrieve this single episode.
My iTunes is NOT recognizing that there is an Episode 1 available for download. I rebooted my Mac, restarted iTunes, logged into the iTunes store to click on "Purchased" content and try to force a download, all to no avail -- the screen listing the episodes available for download under my Purchased account fails to list Episode 1 of this TV show. It as though this Episode is invisible to my iTunes account/download queue. Yet, Episode 1 is sitting on the iTunes Store server and has been there for the past day.
I have clearly identified this problem to Apple Customer Service and they did not seem to intially understand my problem. They told me that it takes a few days for TV networks to make an episode available to the iTunes store, and therefore I should wait for a few days -- this totally misses the issue! The premiere episode has already been provided by the TV network to iTunes, and is available now on the iTunes Store. The problem is a technological server-side one, where for some reason my iTunes download queue is not picking up on the fact that there is new, pre-paid content available for download.
Please help if you experienced similar issues with your Season Pass. I bought a Season Pass for last year and it worked without any problems -- all episodes aired on Thursday nights and were downloaded by 2 or 3 am Friday morning. I am thinking of cancelling/refunding the Season Pass, and just paying for Hulu+ instead of waiting around hoping for Customer Service to finally read my email and DO something instead of telling me to "wait a few days."
Below is my email thread with Customer Service. I can't believe there is no longer phone support to talk to a live person, who should be able to reset my download queue -- or do something on the server-side -- easily.
*Just a girl, in front of the TV after she cut off cable, waiting for her favorite show that she paid for to download.
On Fri, Oct 12, 2012 at 4:18 PM, iTunes Store <[email protected]> wrote:
Hello [ ], I apologized for any inconvenience this issue has caused. I reviewed your account and it appears that episode is not yet posted on your account. This is the reason why it has not automatically downloaded on your account. With that being said, please try to wait for a few days or try to download the episode using iTunes in the Cloud feature. Your patience in this matter is greatly appreciated.
Sincerely, [ ]
iTunes Store/Mac App Store Customer Support
http://www.apple.com/support/itunes/ww/ Please Note: I work T-S, 6-3PM CT.
Thank you for allowing me the opportunity to assist you.
Thanks. The problem is, this Episode "Growing Pains" IS already available
on iTunes for individual purchase for $2.99, and has been available since 2
am EST last night. The issue isn't its availability from the TV network --
it's the Season Pass queue for downloads not recognizing that this episode
should be downloaded.
On Fri, Oct 12, 2012 at 3:09 PM, iTunes Store
<[email protected]>wrote:
> Hello [ ],
>
> Thanks for your reply. I see now that you are unable to download "Growing
> Pains" which is supposed to be included on your season pass "The Vampire
> Diaries, Season 4".
>
> Generally, the television networks provide Apple with the latest episode
> of each show within 24 hours of the original air time. Occasionally, there
> can be a delay. I recommend to please wait for a few days.
>
> You can rest assured that Apple is working to make this episode available
> on the iTunes Store as soon as possible.
>
> Thank you for your patience. Apple appreciates your business and loyalty.
>
> Sincerely,
>
> [ ]
> iTunes Store/Mac App Store Customer Support
> http://www.apple.com/support/itunes/ww/
>
> Please Note: I work T-S, 6-3PM CT.
> Thank you for allowing me the opportunity to assist you.Hi,
I'm having the same problem on Windows and Mac, neither automatically download episodes from any of my season passes, nor do they find it when I select "Check for available downloads," it informs me all episodes have been downloaded for my Apple ID, which in fact they have not.
I have to find the episode in my Library(which shows all available episodes on my computer and in the iTunes Store) and from there I have to manually click to download. I tried deauthorizing all my computers and reauthorizing just one computer, and that didn't work either. I also deleted my other device(iPad) from the "iTunes in the Cloud" just in case there was some issue associated with that, and that didn't work either.
It’s sad that the iTunes rep didn't really "listen" to what you said. I find this happens at many other companies too. They often are trying to fit your problem into some prepared script or solution, or they are distracted or in a hurry and don't actually read or listen fully to an even well defined account of the problem.
Best of luck to us all! Hope they fixed it soon. -
ITunes re-downloading already downloaded Doctor Who episodes.
Hello,
Everytime I am online, iTunes launches (because of an iPod touch on the same network) and tries to download some Doctor Who episode I purchased late last year (these episodes are from series, or seasons, 5 and 6 and are all SD because I did not want to pay for HD). I already have these episodes downloaded on the same PC this keeps happening on and I can watch the episodes fine. I live in a rural area with slow internet, so I would prefer not having it re-download these episodes (which took 5 hours to download, EACH)! Any way to fix this so I will not have to cancel the download everytime I go online with this PC? I am using a Windows 7 PC.
Thanks!Anyone?
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Partially downloaded TV show episode, suddenly starts over...
I am living in Uganda, accessing the internet with a SLLOOOWWW dial up connection. I have purchased a season pass to a TV show, and have been downloading available episodes. Twice now, a show has been excruciatingly close to complete (after over 12 hours of downloading), then suddenly it seems that all the data is lost, and it starts over from scratch. Suddenly I'm back at 0MB of 493.6MB - 16 hours remaining. Ouch. Anyone know where the partially downloaded episodes are saved? I'm curious to know if the data was really lost...
Any help would be much appreciated...I know you may not have any other options, but keep in mind that iTunes requires a broadband connection. Dial-up can cause all sorts of yuckiness.
If downloading never seems to complete, you may want to consider the following:
1.) Disable all anti-virus software you may have running
2.) Disable all firewall software you may have running
3.) Disable all web acceleration software you may have running (this is especially important for dial-up users such as yourself)
4.) If you are connected to the internet via an internet router, please disconnect it and connect directly via your broadband modem
Dial-up + security software can have some strange results sometimes.
Hope this helps. Keep us updated -
Can't open and view downloaded HD free episodes
I have spent several hours downloading the free episodes iTunes is offering in HD and SD. The SD episodes have downloaded fine, but the HD episodes have not downloaded correctly. When i try to open the episodes an error message says "that the file can not be found" and then it asks me to browse for the missing file. I can not find the downloaded file and there for can't play it. Is there anyway to fix the file without spending the time to redownload them?
You can't view your iCloud on your iPad with Safari. You can on a computer by going to http://www.icloud.com.
If you use a browser like iCab which can change its browser ID from Mobile Safari to Safari 6 (Mac) then you can use the iPad. -
My Season pass to the Walking Dead Season 2 will not download or show Episode 3 is available
Episode 3 is not showing up when i check available downloads and thus i cannot download it. Episode 3 of season 2 is already available for purchase on the Walking dead page but for some reason it is not working, please help, i know others are experiencing this aswell since i asked this question on yahoo answers.
I opened a ticket with iTunes support yesterday and recieved this as a reply:
Thank you for contacting iTunes Store Customer Support. My name is Emmanuel and I am happy to help you today.
I understand you would like to download "Save the Last One", episode 3 of The Walking Dead, Season 2. I certainly understand your concern and will provide the necessary information.
Dave, generally, the television networks provide Apple with the latest episode of each show within 24 hours of the original air time. Occasionally, there can be a delay.
You can rest assured that Apple is working to make this episode available on the iTunes Store as soon as possible. You will receive an email once the episode has been provisioned for the season pass.
Thank you for your patience. Apple appreciates your business and loyalty.
Which tells me they didn't read my complaint correctly. I replied back about an hour ago & haven't recieved anything yet.
Searching around the web, I've discovered that this has been an periodic, on-going issue with season passes since roughly 2007. Saving a $1.50 isn't worth this head-ache.
I also tried called apple support in Canada and after being bounce around for half an hour I was told nobody would help me over the phone & I had to go through the web site.
All this is after they charged me twice for the season's pass too. That they've sorted, but I can't say I've been impressed with my experiences with my first season's pass. -
I cannot download the recent episode of Breaking Bad.
I cannot download the recent episode of Breaking Bad. I received the email from Apple that the episode was availbe. I clicked download, but I do not see anything happening. I reclicked the link and got a message that I could not do it again. I do not know what to check next. Thanks.
Are you in a country where TV shows can be re-downloaded - if you are then have you tried deleting that copy from your iTunes library and re-downloading it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes ?
When you say that you used the feedback page, do you mean the feedback page (which you won't get a reply to) or the 'report a problem' link from your purchase history on your account or the contact iTunes Support page ?
'report a problem' : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
contact iTunes Support : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption (if this page doesn't work then have you tried clearing your browsers history/cache and/or tried a different browser ?) -
HELP! It's taken over 2 hours to download 147.00MB of 255.9 MB
It's taken over 2 hours to download 147.00 MB out of 255.9 MB for a SNL episode. This is my first itunes download and may be my last. Any suggestions on what's going on?
DSL 54 Mbps
There is no DSL connection that runs at 54 megabits per second. I would guess that you're referring to your wireless connection which if 802.11g would be 54 megabits per second (at least in theory) to the DSL router. But a typical DSL connection runs about 256 kilobits per second (though some are faster, and again that's theoretical). If your DSL connection is that rated speed, then your reported download time wouldn't be unusual. -
I must be missing something... but how do you download old podcast episodes
Hi, I'm a little new to podcasts, and I seem to have a question already. I want to download an old episode of a podcast without downloading all the new ones. Is there anyway to do this? All I see is the subscribe button, and if I right click the one I want to download all I see is Get Info, Copy, and Copy iTunes Music Store URL. Any help is appreciated.
I just spent an hour trying to figure out the same thing. Do this:
Subscribe to podcast.
Click "Podcast" on the left hand side of your screen(under the source heading). This will display the most recent episode of the podcast.
To get to the old episodes click the little arrow on the left of the recent episode to the right of the blue dot.
The old episodes will then be listed and you can either double click them, or click "get" and they will download. -
How can I download my TV episodes to my Macbook Pro. I bought them from my iPad2, and I looked for them with the same AppleID on iTunes Store and they wont download to my iTunes.
What country are you in ? Depending upon what country that you are in then you might be able to redownload them on your Mac's iTunes via the Purchased link under Quicklinks on the iTunes store homepage
If you're not in a country where TV programmes can be redownloaded then connect the iPad to your Mac's iTunes and use the File > Devices > Transfer Purchases to copy them over from your iPad -
Question: Why when downloading a purchased movie from ITunes does it take 8 to 17 hours to download? I have an HP Laptop with Windows 7 using a core processer i7. This is the second day to try to get the movie downloaded and I still cannot watch this movie. Seems like a problem with ITunes or a scam. I use a IPhone 4 with little issues, But when using this lap top -- it is a joke.
First thing to do is get the CC off your system. Then try the direct download option linked below...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html -
I found how to delete a series from my ipad, but it still won't download the last episode of the new series I am trying to have. What have I done wrong?
What is the GarageBand version that your friend is using?
If it is GarageBand '11, version 6.0.5, you can buy GarageBand '11 as a boxed retail version with the iLIfe '11 bundle, e.g. from Amazon.
Then you can upgrade GarageBand '11 to 6.0.5, using this upgrader from the Support page:
GarageBand 6.0.5
GarageBand 6.0.5 will work well with your system. But if your friend is using the newest GarageBand 10, this will not help. Then ask your friend to send you audio files for each track, so you can recreate the project from the audio. Or your friend could also use GarageBand '11 for the projects you want to share, that will run well in all newer MacOS X versions, even with GarageBand 10.0 installed on the same system.
-- Leonie -
Hi there, traveling through Italy with my iPad. Purchased a unlimited prepaid data plan with Italian carrier WIND. Has been working excellent, but when I try to download a new episode of Game of Thrones, I get an error message which says that I have to connect to a wi fi network or download the episode on my MacBook. Why can't I download using the microsim and prepaid data plan? Any help will be great thank you!
Unfortunately downloads larger than 20mbps require wifi due to most carriers having data limits. This "requirement" keeps people who are not familiar with data and what takes up a lot of data from going over.
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I purchased a tv series and downloaded the first episode, when I went to download the next episode a message popped up saying "this computer is already associated with an apple id.....You can download past purchases on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 41 days" and won't let me download the rest of the shows even though I haven't changed accounts and I'm using the same account I purchased the shows with.
It's been months, so you may not care anymore, but you can't download songs from multiple Apple IDs over a 90 days period. Sorry, it's not allowed for legal reasons.
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