12000 error updating billing address in appworld

i was trying to update the billing address of the credit card i was using and now it comes up 12000 which says its a credit card validation error. nothing changed other than that. why am i getting this error?
Solved!
Go to Solution.

Hi jojami
Welcome to the Community
Please follow the Knowledge Base to resolve your Issue :KB28978 .If possible create a PayPal  Account.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Similar Messages

  • Cant update billing address?

    I have been trying to update my billing address so I can use my Itunes account, nothing seems to be working I have tried doing it every single way and I get different errors such as the zip code being invalid to your update has been processed but it still shows the same old address not the new. Any suggestions to what I should do? Thanks

    You have to contact support and after about 5 days they was able to fix whatever the issue was.

  • Change billing address online

    Let’s face it – on a scale of zero to tedious, moving house would have to score a perfect ten!
    If you’re anything like me, after hastily packing up your (way too many) belongings in pre-categorised boxes, cancelling the paper, organising removalists and then falling in a heap, the last thing you feel like doing is changing your billing address with your Service Provider...
    I mean even once you arrive at your new place, usually you’re way too busy living in your little fortress of unpacked boxes...You may even start to wonder if ‘relocation denial’ is some kind of real and diagnosable condition (!)
    So, let me make updating your billing address with Telstra that little bit more straightforward.  
     ·         Firstly, you’ll just need to ensure you are registered for My Account   
           If you aren’t already signed up, you can do so here.
     ·         Once registered, you can then login with your Username and Password:
     ·         When you have entered your Main Details screen, hover over the My Account tab (top centre menu,
           shaded light blue) and then click on Billing, which is the second option down.
     ·         You will then see a menu on the left hand side of your screen, with an option to Update Billing   
           Address about 2/3 down the list.
     ·         Click on this link and then just simply overwrite your old address details with your new address and hit
           NEXT. Once you’ve confirmed the details are correct, just hit SUBMIT.
    Snap. It’s done – your next invoice will be sent to your new address!! If not, let us know and we'll close the loop 
    THE FINE PRINT...Please just note that if you are amending your details 1-2 days before your next invoice is due to be sent, the change may not take effect until your following invoice. Likewise, if your current invoice was issued a week or so beforehand and is still yet to be received in the post, you may still need to retrieve it from your old address, or through Mail forwarding.
    So that’s pretty much it from me...All that’s left now is to wish you good luck with your new neighbours...oh and also, you might eventually need to unpack those boxes! 
    You can also find more infomation about how to change your bill in our help center:
    https://go.telstra.com.au/helpandsupport/-/change-your-billing-address-online
     

    When clicking on update my billing adress it redirects you to a page that says "You could not be logged in to Online Billing. 
    There may be a temporary problem, or part of the system may be unavailable due to regular maintenance. Please try again later. " 
    this hs been constant the last 3 days. any advice would be great

  • HT1918 I keep getting an error message when I try to update my billing address. I can not figure out how to fix it.

    Help me, It wont let me update my billing address. It says to contact itunes support but it just led me here.

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Just recently on my IPad I can't update my App. I keep getting the error message "invalid Address" what is going on?

    Just recently on my IPad I can’t update my App. I keep getting the error message “invalid Address” what is going on?

    There are a number of threads about this - it looks like Apple recently updated their address validation. Some people have recorded success by :
    ensuring that their iTunes account address is exactly the same as appears on their credit card bill
    putting something in the second line of the address (including just copying the first line)
    expanding abbreviations e.g. St to Street, Ave to Avenue etc (or conversely abbreviating)
    putting apartment or suite number on the second address line

  • Just recently on my IPad I can't update my App. I keep getting the error message "invalid Address"

    Just recently on my IPad I can’t update my App. I keep getting the error message “invalid Address”

    There are a number of threads about this - it looks like Apple recently updated their address validation. Some people have recorded success by :
    ensuring that their iTunes account address is exactly the same as appears on their credit card bill
    putting something in the second line of the address (including just copying the first line)
    expanding abbreviations e.g. St to Street, Ave to Avenue etc (or conversely abbreviating)
    putting apartment or suite number on the second address line

  • HT3552 Hello, I need help with updating my billing address to match my new credit card information on my ITUNES account.

    I keep getting a warning in red letters on my itunes account every time i try to update my personal billing info such as address or credit card info. I am currently attempting to update my address to match my credit card info and I keep getting this warning alert and cannot update my account.
    <Personal Information Edited by Host>

    Man, that isn't cool.  Seems like a loop error of some sort.  No matter though, we can circumvent that by contacting iTunes directly through their Support.  You will want to use Express Lane first to contact iTunes Store Support via email or chat (if available).
    You can also call AppleCare (1-800-MYAPPLE) to assist if Express Lane is either down or you do not get a response in 24-48 hours.  Make sure you inform them if you tried to use Express Lane and got no response or if it is down.  They have direct chat access if the need arises.

  • I am a resident of Canada. I cannot purchase any items from ITunes Store because I cannot update my billing address correctly. It is always default to US address. Why?

    I am a resident of Canada. I cannot purchase any items from ITunes Store because I cannot update my billing address correctly. It is always default to US address. Why?

    iTunes Store: Changing Account Information
    http://support.apple.com/kb/HT1918
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Apple ID Support - Manage Account
    http://www.apple.com/support/appleid/manage/
    Switching an iTunes Store account to a different country
    http://www.ilounge.com/index.php/articles/comments/switching-an-itunes-store-acc ount-to-a-different-country/
     Cheers, Tom

  • FRM-41830 Error when try to select Billing address for customer...

    Hi All,
    When I tried to select billing address in Customer and Contracts Details for a particular project, I get error FRM-41830 - List of values contains no entries.
    But in actual the customer has addresses.
    Can anyone please tell me what kind of setup do I need to do.
    Regards,
    Bala

    Dear Bala,
    Prerequisites for a Customer to get populated into Projects:
    1) Project Type > Contract
    2) Project/Template Status > Active/Approved
    3) Project Start Date and Customer Active Dates need to be checked.
    4) Customer Status > Active
    5) Customer need to be assigined to OU
    6) Contact Details > Bill to & Ship To.....etc
    Regards
    Raghavender K

  • My billing address is correct, but the i keep getting that my security code is incorrect and can't download apps.  I have re-entered all of my information in my account, but still get error message.  How to over-ride?

    My billing address is correct, but the i keep getting that my security code is incorrect and can't download apps.  I have re-entered all of my information in my account, but still get error message.  How to over-ride?

    If you have American Express, your 4-digit security code is on the front. If you have VISA or MasterCard, your 3-digit security code is outside the signature block on the back of your credit card. It happens to me also.

  • TS3297 How do I update my billing address.  Have moved to Europe and there are no country options.

    Have moved to Europe, how do I update my billing address in I-tunes to reflect new EU address?

    There is no "europe" or "EU" iTunes Store. You'll need to first make sure that you're connected to the iTunes Store of the country you now live in. For iTunes on a computer, go to the iTunes Store page and see if the flag icon correctly reflects your country, If not, click the icon and select the correct country. Then see this support article:
    http://support.apple.com/kb/HT1918
    Note that if you are using a credit card, that credit card must have been issued by a bank in your new country. You cannot use a credit card issued in another country even if the billing address is changed to your new country.
    Regards.

  • My billing address doesn't seem to match the credit card I entered. But I'm 10000% sure that I wrote the adress correct. Is this some kind of error?

    My billing address doesn't seem to match the credit card I entered. But I'm 10000% sure that I wrote the adress correct. Is this some kind of error?@

    contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html

  • Hi Attempting to update my card but keep getting this notice........................."We cannot verify the address that you've entered. Please confirm that you still wish to use this as your billing address, or return to your  billing form to edit your en

    Hi Attempting to update my card but keep getting this notice........................."We cannot verify the address that you've entered. Please confirm that you still wish to use this as your billing address, or return to your  billing form to edit your entry" and my billing My address is correct??@

    The card got declined on September 18th, please contact bank to get the exact reason. The billing details that we have is messaged to you, please confirm the address ,
    The CC is suspended as of now.
    Regards
    Rajshree

  • HT4484 I can't change the country of the billing address. Now I'm living in another country and I cancelled the account I had registered. Now I can't update anything and they don't let me change the data. What could I do?

    I can't change the country of the billing address. Now I'm living in another country and I cancelled the account I had registered. Now I can't update anything and they don't let me change the data. What could I do?

    Of course you can update now. BTW, how exactly did you cancel this, did you contact AST or what?

  • I moved to Tunisia and now i cannot update my billing address and credit card ! any help ?

    Hello
    i have moved to Tunisia and nowI cannot use my apple id anymore because my shipping/billing old address is not valid anymore
    It seems that Apple does not accept tunisian addresses for billing and for credit cards
    Any help ?

    Are you changing the country/region to Tunisia in your account information before you are trying to put in a new credit card and billing address for Tunisia?

Maybe you are looking for