13" 2010 Macbook Service Battery Error
I need a new battery huh.
You should also ask this in the MacBook Pro forum. This is the forum for the 13” white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
https://discussions.apple.com/community/notebooks/macbook_pro
Similar Messages
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Service Battery error message for a battery that looks ok
Hello,
I have a 13 inch Macbook Pro with model number 5,5 and after upgrading my hard drive to a WD scorpio black 750GB and also adding 8 GB of Kingston memory I get a Service Battery error message. My OS is 10.6.8. The strange is that my battery is in a fairly good condition. I did check with coconut battery and it looks ok. I also add a print screen.
Does anyone knows how can I remove this error message ?
Do I have to replace my battery ?Service battery means replace battery as soon as possible.
Reset SMC and see whether it changes the notification.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best. -
Hi, I bought my macbook pro 13inch last year in January. After I upgraded to Mavericks around a month later I started getting service battery error. my cycle count is 418. So do i need to replace my battery or not?
Battery Information:
Model Information:
Serial Number: W0*******3LC
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 165
Charge Information:
Charge Remaining (mAh): 2793
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 4411
Health Information:
Cycle Count: 418
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): 2576
Voltage (mV): 12188
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 100
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 100
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Current Power Source: Yes
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 20
Wake on AC Change: No
Wake on Clamshell Open: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Standby Delay: 4200
Standby Enabled: 0
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 60
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x00ed7ed9
Charging: Yes
<Personal Information Edited by Host>Even though you're out of your warranty period (unless you purchased AppleCare) I would take the machine into your local Apple Store or an AASP and have them test the battery. 418 cycle counts is very high for a computer just 14 months old - you may have been letting the battery completely drain before plugging back up to mains or simply not following Apple's 'advice' on how to get the most mileage out of your battery.
Apple considers the battery to be a user consumable item - and if you've not treated your battery well, it may be reaching the point of half-way consumption, at least. The very worst that could happen is that Apple could recommend replacing your battery: and the cost isn't that great.
Clinton -
Service battery error after upgrading to Mavericks
Immediately after upgrading to Mavericks my Mid 2009 MacBook Pro that was purchased in September of 2013 received a service battery error. The laptop will continue to charge while plugged in, but loses battery power at an alarming rate when unplugged. Has Apple addressed this problem yet, and when can we expect a solution or repair for this?
Battery Cycle Count
Battery Life - Mavericks -
Service battery error. Need help
I bought this macbook pro in early 2011. Since then it has been working great but from last night I am seeing an error under my battery icon which says "Service Battery". Do I need to worry about this? Should I get a new battery or it can go by doing something else?
P.S. My battery charge cycles has increased 700 cycles and I get around 2 hours on a 100% charged battery.It's telling you your battery is on it's last legs.
Replace at your leisure. -
Mid 2010 MacBook Pro battery capacity at 89% with 64 cycles
Hello everyone,
I have a 13" mid 2010 MacBook Pro that I got around Christmas time. I downloaded coconutbattery a couple days ago and when i used it then My battery capacity had been 91%. So I thought that this was odd because of how new the computer is still (15 wks old with 64 battery cycles) so I read about how the battery needs to be recalibrated from time to time and after doing so (followed the directions perfectly) My capacity is now down to 89%. Should this be something to be concerned about or is this normal?It's quite normal and sometimes a recalibration can see things go up as well as down
-
the Service Battery Message has been appearing after i upgraded to OS x Lion from Snow Leopard. Tried reinstalling the previous OS but could not fix the problem.
Am asking what to do to solve this situation. I can follow the instructions and do the process myself instead of taking it to apple store.But My Battery Cycle is only clocking 415. When fully charged. i can use it for some hours with power code removed BUT the moment i close the lid for it to sleep, it turns off instead. When i don't close while using battery, it sleep without and wake normally when i resume using the laptop. I can plan on buying a new battery but this model's has maximum battery cycle of up to 1000.
Below is the Battery Level information:
Charge Information:
Charge Remaining (mAh): 3512
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 3806
Health Information:
Cycle Count: 415
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): 495
Voltage (mV): 12457
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes -
Mid 2010 Macbook Pro battery will not charge after plugging in firewire cable shut down computer
I have a mid 2010 15" Macbook pro with Lion installed.
I was running off battery, and I went to plug in a firewire cable, not plugged into anything, and when I inserted it, the computer shut off.
The computer would not turn on again without being plugged into the AC adaptor. The magsafe charger shows green, but the computer says not charging. The battery is showing 57%, but the indicator lights will only light up when AC charger is connected..
I have let it sit off, and plugged in for a couple hours, and nothing chages, and let it sit overnight not plugged in, but nothing.
I have read other forums about the same issue,, it seems like its a common issue, and some have said what it could be, but no one said what it IS.
I have tried resetting the SMC and PRAM, but to no avail.
When i plug in the AC adaptor, the computer immediately turns on (which I find kond of funny), and I am able to turn it off normally, and it will stay off, and I can also turn it on if the charger has been connected from pervious.
Below is my power information.:
Battery Information:
Model Information:
Serial Number: W0013PVDXBX0A
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 157
Charge Information:
Charge Remaining (mAh): 3406
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 5956
Health Information:
Cycle Count: 395
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 11638
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 5
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
RestartAfterKernelPanic: 157680000
Battery Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 3
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
RestartAfterKernelPanic: 157680000
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x00b9468c
Charging: No
Any help would be greatly appreciated. Thanks everyone.I have a mid 2010 15" Macbook pro with Lion installed.
I was running off battery, and I went to plug in a firewire cable, not plugged into anything, and when I inserted it, the computer shut off.
The computer would not turn on again without being plugged into the AC adaptor. The magsafe charger shows green, but the computer says not charging. The battery is showing 57%, but the indicator lights will only light up when AC charger is connected..
I have let it sit off, and plugged in for a couple hours, and nothing chages, and let it sit overnight not plugged in, but nothing.
I have read other forums about the same issue,, it seems like its a common issue, and some have said what it could be, but no one said what it IS.
I have tried resetting the SMC and PRAM, but to no avail.
When i plug in the AC adaptor, the computer immediately turns on (which I find kond of funny), and I am able to turn it off normally, and it will stay off, and I can also turn it on if the charger has been connected from pervious.
Below is my power information.:
Battery Information:
Model Information:
Serial Number: W0013PVDXBX0A
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 157
Charge Information:
Charge Remaining (mAh): 3406
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 5956
Health Information:
Cycle Count: 395
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 11638
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 5
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
RestartAfterKernelPanic: 157680000
Battery Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 3
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
RestartAfterKernelPanic: 157680000
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x00b9468c
Charging: No
Any help would be greatly appreciated. Thanks everyone. -
2010 Macbook Pro Battery Preferences
Hello guys,
I noticed that in my battery preferences I dont have the graphics option to choose "Performance Mode" or "Battery Saviings." I have a 15 inch i5 macbook pro and this shouldnt be a problem. My friend has the same laptop as me and he has the graphics options located in the battery preferences. Can anyone help me?Bubba Moncrease wrote:
are you sure?
Actually, I made it all up. I guess your Mac is just broken, somehow.
Yes, I'm sure. Check the specs, scroll down to the *Graphics and video support* section where you'll read, "+Automatic graphics switching.+"
When you go to your Energy Saver preference pane, you should see a checkbox at the very top for Automatic graphics switching - unchecking that box forces it to use the Nvidia GPU rather than the integrated graphics on the Intel CPU. -
I have a problem with my motherboard and my battery of my 2010 macbook pro 13". It was just serviced with a new screen, keyboard, and logic board. How much will a new battery and motherboard cost and would it be worth it or should I just get a new computer. It was about 300 dollars to get it serviced last week. if it adds up to much past 600 dollars I will just get a new one. THANKS FOR ANY HELP!
P.S During classes today it began beeping in my bag. Like three kind of long steady beeps then a short pause, and when I opened it I couldn't see anything but it was on so I turned it off and back on.Depends on what options your Apple store offers - if they can do a depot repair (where they send it out), that's around $300 for all parts & labor.
If the store doesn't have that option, a logicboard is around $600, battery $80-$100, from what I've seen.
If they JUST replaced the logicboard, you absolutely should NOT have to pay for another replacement - the replacement is covered by a warranty. If they want you to pay for it, make sure you have a copy of the receipt for the work that was recently completed so you can show it to them. They have no reason to charge you for another logicboard.
~Lyssa -
Macbook Pro Battery-Service Battery Signal
Hello,
Ever since I upgraded to the mavericks operating system I have had an error message stating Service Battery. Does this mean I need to take my mid 2010 macbook pro lap top to purchase a new battery or is it an error created from the mavericks operating system? It just seems very co incidental this has occurred.
Any help would be much apprecaitedTry resetting SMC.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/ -
Hi, as the title reads my year old mid 2010 Macbook pro keeps powering off and leaving the below error message.
I'm a university student and desperately need my mac to hit deadlines etc. If anyone could suggest a solution or shed any light i'd be hugely appreciative. Thanks SO much. Joe
Interval Since Last Panic Report: 42069 sec
Panics Since Last Report: 1
Anonymous UUID: CA297B40-FD7E-38B9-3447-C39824B28ECA
Mon Jan 7 17:48:24 2013
panic(cpu 0 caller 0xffffff7f9eed9b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff81308cd000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff813083a9f0 : 0xffffff801da1d626
0xffffff813083aa60 : 0xffffff7f9eed9b25
0xffffff813083aaf0 : 0xffffff7f9efd34b3
0xffffff813083ab50 : 0xffffff7f9efd3527
0xffffff813083abc0 : 0xffffff7f9f2db853
0xffffff813083ad00 : 0xffffff7f9eff9659
0xffffff813083ad30 : 0xffffff7f9eee38da
0xffffff813083ade0 : 0xffffff7f9eedefac
0xffffff813083afd0 : 0xffffff7f9eee01d8
0xffffff813083b0a0 : 0xffffff7f9f8382a1
0xffffff813083b220 : 0xffffff7f9f8355d7
0xffffff813083b2a0 : 0xffffff7f9f8363b4
0xffffff813083b330 : 0xffffff7f9f836973
0xffffff813083b460 : 0xffffff7f9f837428
0xffffff813083b570 : 0xffffff7f9f8559de
0xffffff813083b5b0 : 0xffffff7f9f856be2
0xffffff813083b860 : 0xffffff7f9f8698f4
0xffffff813083b9d0 : 0xffffff7f9f86a240
0xffffff813083ba10 : 0xffffff7f9f86aadf
0xffffff813083bae0 : 0xffffff7f9f86acc2
0xffffff813083bb20 : 0xffffff7f9f85ff20
0xffffff813083bb50 : 0xffffff7f9f84228f
0xffffff813083bba0 : 0xffffff801de665b3
0xffffff813083bbc0 : 0xffffff801de6718d
0xffffff813083bc20 : 0xffffff801de64b8f
0xffffff813083bd70 : 0xffffff801da981e1
0xffffff813083be80 : 0xffffff801da20aed
0xffffff813083beb0 : 0xffffff801da10448
0xffffff813083bf00 : 0xffffff801da1961b
0xffffff813083bf70 : 0xffffff801daa5b16
0xffffff813083bfb0 : 0xffffff801daced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9ee72 000->0xffffff7f9f174fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9e050000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9ee60000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9edb8000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 f175000->0xffffff7f9f497fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9ee 72000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9e050000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f9f7ff000 ->0xffffff7f9f8c1fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9ee 72000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9ee60000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9e050000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9edb8000
BSD process name corresponding to current thread: PluginProcess
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000001d800000
Kernel text base: 0xffffff801da00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 4567640256295
last loaded kext at 291508757115: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f9fbc1000, size 65536)
last unloaded kext at 352521325148: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f9fbc1000, size 57344)
loaded kexts:
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.udf 2.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleHDA 2.3.1f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.GeForce 8.0.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.IOAHCIBlockStorage 2.2.2
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com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 86.0.3
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleSMBusController 1.0.10d0
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com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
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com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
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com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
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com.apple.driver.AppleEFIRuntime 1.6.1
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com.apple.kext.AppleMatch 1.0.0d1
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com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N, 7.99 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3Welcome to the Apple Support Communities
It looks like your NVIDIA graphic is damaged. If you need your computer now, you can fix the computer downloading gfxCardStatus and selecting the option to use only the integrated graphic, so that kernel panic won't appear anymore. Note that you won't be able to use the NVIDIA graphic, so the graphic performance may be worse than with this graphic.
Of course, that's a temporary fix, because you should take the computer to an Apple Store as soon as possible to get the Mac repaired. As the NVIDIA graphic is not soldered, the repair won't be expensive -
Mid-2010 Macbook pro repeated crashes after service, HELP!
I have a mid-2010 Macbook pro with the i7 and 8gb of crucial ram. I have had this problem for months and finally took it into the authorized Mac repair center where I live. The nearest apple store is 4 hours away. He put it through 3 days of testing and found no problems with any hardware, including the RAM. I can't find my apple ram so I haven't tried to run my laptop with that. Anyway, we did a HD wipe and restored from the recovery drive to see if that was the issue. No luck. The logic board also passed all tests. The computer crashes with any amount of stress (garageband, iPhoto, or simply surfing the web with an external display) and is impossible to get work done. I'll paste the crash report below. I would love to try to find another solution!
Thanks all,
Brian
MacBook Pro (15-inch, Mid-2010)
2.66GHz Intel Core i7
8GB 1067 MHz DDR3 (crucial)
Intel HD Graphics 288 MB
*** Panic Report ***
panic(cpu 1 caller 0xffffff7f879caf63): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812070e000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff810f7bb0b0 : 0xffffff8004d3a811
0xffffff810f7bb130 : 0xffffff7f879caf63
0xffffff810f7bb210 : 0xffffff7f858c2b9f
0xffffff810f7bb2d0 : 0xffffff7f8598c18e
0xffffff810f7bb310 : 0xffffff7f8598c1fe
0xffffff810f7bb380 : 0xffffff7f85c0b056
0xffffff810f7bb4b0 : 0xffffff7f859af82d
0xffffff810f7bb4d0 : 0xffffff7f858c95f1
0xffffff810f7bb580 : 0xffffff7f858c70fc
0xffffff810f7bb780 : 0xffffff7f858c8a4b
0xffffff810f7bb850 : 0xffffff7f86fd6018
0xffffff810f7bb970 : 0xffffff7f86fd5237
0xffffff810f7bb9a0 : 0xffffff7f86fccc8d
0xffffff810f7bb9e0 : 0xffffff7f86fcd45a
0xffffff810f7bbab0 : 0xffffff7f86fc8129
0xffffff810f7bbae0 : 0xffffff7f86fab3a4
0xffffff810f7bbb30 : 0xffffff8005301c92
0xffffff810f7bbb60 : 0xffffff8005302859
0xffffff810f7bbbc0 : 0xffffff8005300003
0xffffff810f7bbd00 : 0xffffff8004dea517
0xffffff810f7bbe10 : 0xffffff8004d3e91c
0xffffff810f7bbe40 : 0xffffff8004d235a3
0xffffff810f7bbe90 : 0xffffff8004d33e8d
0xffffff810f7bbf10 : 0xffffff8004e0a142
0xffffff810f7bbfb0 : 0xffffff8004e3ac66
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f879bc000->0xffffff7f879cffff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f879b4000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f857a9000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f879b7000
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f85872000->0xffffff7f85adbfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f85862000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f85ae6000->0xffffff7f85d8ffff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f85872000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
com.apple.GeForceTesla(10.0)[67CD214F-0F26-3BEF-BAD0-CF0F83C2616D]@0xffffff7f86 f6e000->0xffffff7f8703bfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f85862000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f85872000
BSD process name corresponding to current thread: com.apple.WebKit
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000004a00000
Kernel text base: 0xffffff8004c00000
__HIB text base: 0xffffff8004b00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 3759902994846
last loaded kext at 525712526450: com.apple.filesystems.cd9660 1.4.4 (addr 0xffffff7f87b17000, size 36864)
last unloaded kext at 2249371357208: com.apple.filesystems.cd9660 1.4.4 (addr 0xffffff7f87b17000, size 32768)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.ntfs 3.12
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Keyboard Hub
USB Device: 2.4GHz 2way RF Receiver
USB Device: Apple Keyboard
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:I have a mid-2010 Macbook pro with the i7 and 8gb of crucial ram. I have had this problem for months and finally took it into the authorized Mac repair center where I live. The nearest apple store is 4 hours away. He put it through 3 days of testing and found no problems with any hardware, including the RAM. I can't find my apple ram so I haven't tried to run my laptop with that. Anyway, we did a HD wipe and restored from the recovery drive to see if that was the issue. No luck. The logic board also passed all tests. The computer crashes with any amount of stress (garageband, iPhoto, or simply surfing the web with an external display) and is impossible to get work done. I'll paste the crash report below. I would love to try to find another solution!
Thanks all,
Brian
MacBook Pro (15-inch, Mid-2010)
2.66GHz Intel Core i7
8GB 1067 MHz DDR3 (crucial)
Intel HD Graphics 288 MB
*** Panic Report ***
panic(cpu 1 caller 0xffffff7f879caf63): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812070e000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff810f7bb0b0 : 0xffffff8004d3a811
0xffffff810f7bb130 : 0xffffff7f879caf63
0xffffff810f7bb210 : 0xffffff7f858c2b9f
0xffffff810f7bb2d0 : 0xffffff7f8598c18e
0xffffff810f7bb310 : 0xffffff7f8598c1fe
0xffffff810f7bb380 : 0xffffff7f85c0b056
0xffffff810f7bb4b0 : 0xffffff7f859af82d
0xffffff810f7bb4d0 : 0xffffff7f858c95f1
0xffffff810f7bb580 : 0xffffff7f858c70fc
0xffffff810f7bb780 : 0xffffff7f858c8a4b
0xffffff810f7bb850 : 0xffffff7f86fd6018
0xffffff810f7bb970 : 0xffffff7f86fd5237
0xffffff810f7bb9a0 : 0xffffff7f86fccc8d
0xffffff810f7bb9e0 : 0xffffff7f86fcd45a
0xffffff810f7bbab0 : 0xffffff7f86fc8129
0xffffff810f7bbae0 : 0xffffff7f86fab3a4
0xffffff810f7bbb30 : 0xffffff8005301c92
0xffffff810f7bbb60 : 0xffffff8005302859
0xffffff810f7bbbc0 : 0xffffff8005300003
0xffffff810f7bbd00 : 0xffffff8004dea517
0xffffff810f7bbe10 : 0xffffff8004d3e91c
0xffffff810f7bbe40 : 0xffffff8004d235a3
0xffffff810f7bbe90 : 0xffffff8004d33e8d
0xffffff810f7bbf10 : 0xffffff8004e0a142
0xffffff810f7bbfb0 : 0xffffff8004e3ac66
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f879bc000->0xffffff7f879cffff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f879b4000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f857a9000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f879b7000
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f85872000->0xffffff7f85adbfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f85862000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f85ae6000->0xffffff7f85d8ffff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f85872000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
com.apple.GeForceTesla(10.0)[67CD214F-0F26-3BEF-BAD0-CF0F83C2616D]@0xffffff7f86 f6e000->0xffffff7f8703bfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f85862000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f85872000
BSD process name corresponding to current thread: com.apple.WebKit
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000004a00000
Kernel text base: 0xffffff8004c00000
__HIB text base: 0xffffff8004b00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 3759902994846
last loaded kext at 525712526450: com.apple.filesystems.cd9660 1.4.4 (addr 0xffffff7f87b17000, size 36864)
last unloaded kext at 2249371357208: com.apple.filesystems.cd9660 1.4.4 (addr 0xffffff7f87b17000, size 32768)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.ntfs 3.12
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Keyboard Hub
USB Device: 2.4GHz 2way RF Receiver
USB Device: Apple Keyboard
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus: -
New Macbook Pro (2010) 15 inch battery issues!!!!
Hi,
Please help me.I sense a fraud act by the macbook servicing center in my city.
My macbook was bought in 2010 and after having used many times I was said tha the machine was getting heated up due to poor standard of the battery and that the battery needs to be replaced.So here are my questions in points-
1.When I get my battery replaced without warranty,Should I get the Old battery or does the servicing center replaces my battery with a new one and does nt return me my battery.
2.The battery,when i tested through COCONUT BATTERY appliocation shows 89% capacity with 374 cycles,which means its not new.Because in 1 day it cannot be upto 374 cycles.
3.What should be th ideal battery standby time for a new battery of macbook pro.Currently its showing only 3 hours!!!I think its totally unbelievebale.
4.Is there any opther application to check the battery isd new or not??????Thanks a lot for your info, Glynn. I appreciated much.
Unfortunately, the Apple dealer said that currently there is no this type of mac in their inventory. Therefore they can not do a complete replacement & they referred me to Apple authorized service center. Today, I got more news from this Apple authorized service center & they suggested to return my new macbook pro to the Apple Dealer where I purchased my Mac. After sent Email to Apple, tomorrow they will contact me. Hopefully they will not referred me again to other place...
This is like they sent me back and forth and it's really frustrated. This is the worst experience I ever had in buying computer & I am feel that I paid to much for such low quality product & service.
Sorry Apple, but this is really disappointed me. -
i have a problem with notification of service battery since i installed mavericks. My macbook air is 2012 version. Any solution?
This from the crash log
Dyld Error Message:
Library not loaded: /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
Referenced from: /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
indicates there is a missing library on your system. What problems were you having before that caused you to delete Safari? How did you delete it?
You're best bet in this case is to re-install the OS. While doing a re-install will not normally harm your user data having a good working backup in cases like this is essential.
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