13" Macbook backlight out and Apple logo doesn't light up
My display used to flicker every once in a while, and now it's completely dark. I can turn it on and everything works except the backlight and apple logo light. I have to shine a light on my screen to navigate and try to troubleshoot. I started it in safe mode, but that did nothing. I reset the PRAM and still nothing. My screen hinge appears to be separating slightly, so it may be an issue with disconnection. I plan on getting it checked at a PeachMac store soon, but I don't have AppleCare anymore so I want to make sure I won't be wasting my money there for an easy fix.
You have to take the computer to the Apple store or Apple Authorized Service Provider to have it checked out.
But you can try resetting SMC.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best.
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If you choose to use the Online Service Assistant, or service via Apple Technical Support: If your iPod is not personalized, you can expect service to be completed within approximately one week from the time you send your iPod to Apple. If your iPod is personalized, you can expect service to be completed within approximately ten calendar days from the time you send your iPod to Apple.
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Above from:
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http://support.apple.com/kb/PH6606
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Nancy, here is the contact information if you need technical assistance to get your iMac up and running.
Intel-based iMac - Contact Support - Apple Support
http://www.apple.com/support/imac/intel/contact/
Good luck!
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Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
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