13" MacBook Pro (late 2012) shuts down randomly
Mac book pro 13" retina shuts down randomly and without warning. The screen goes black and it takes several minutes before it will start back up.
I've taken my mac book pro 13" retina to the genius bar, twice. The first time I was told to remove some software, which I did and the computer continues to randomly shut down. The second time I was told to make sure that I have at least 12 GB of storage available, which I made happen and the computer continues to shut down.
What I can tell you, and what I've told genius bar, is:
The shut down happens when it is either plugged in or not. The shut downs happen toward the middle of the day when the computer gets warm. It is not hot, just warm. If I keep a external fan pointed at it all day I do not get any shut downs. I've spend almost a full day at genius bar and I am looking for some help/approach/information that would help us solve this problem.
Computer Info:
MacBook Pro (Retina, 13-inch, Late 2012)
Yosemtie 10.10.1. Note I was running the latest Mavericks and had the problem too. The upgrade did not help.
Thank you.
Their tests are superior to the AHT and so I am surprised that they did not pick up on any hardware faults. The responses that you say they gave you are in my opinion, to be charitable, worthless. The fact is that the quality of the technicians at a genius bar are not consistent, some being better than others.
If I were in your position, I would firmly but politely demand the the MBP be serviced so that the AHT not produce that error any more. If need be, send the MBP to a repair facility where more experienced personnel can work on it. If you have Apple care, there should be no charge.
Ciao.
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15" Macbook pro (late 2010) shuts down randomly! HELP!
hey guys, i bought a 15" macbook pro core i7 late 2010 model a few years back, and i havent had a problem with it until now, it shuts off randomly and then when turning it back on it dsays "macbook shut down because of a problem" . NOW, I dont know how to read error reports, and hopefully one of you can and shed some light on whats going on, and give me any suggestions on what to do? any help is welcome, thanks!
Interval Since Last Panic Report: 160325 sec
Panics Since Last Report: 2
Anonymous UUID: 53A15492-0519-3873-5541-903E91DA9A97
Mon Sep 16 19:00:29 2013
panic(cpu 2 caller 0xffffff7f85a29f1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00610210: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80f4a63000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff80e5f23100 : 0xffffff800381d626
0xffffff80e5f23170 : 0xffffff7f85a29f1a
0xffffff80e5f23240 : 0xffffff7f83f9cf1e
0xffffff80e5f23300 : 0xffffff7f8407112d
0xffffff80e5f23340 : 0xffffff7f8424df79
0xffffff80e5f23370 : 0xffffff7f8424ed31
0xffffff80e5f233b0 : 0xffffff7f83f75feb
0xffffff80e5f234d0 : 0xffffff7f83f76a00
0xffffff80e5f23560 : 0xffffff7f83f730ac
0xffffff80e5f235a0 : 0xffffff7f83f73029
0xffffff80e5f23640 : 0xffffff7f83fa186e
0xffffff80e5f23840 : 0xffffff7f83fa2722
0xffffff80e5f23920 : 0xffffff7f84f87f80
0xffffff80e5f23960 : 0xffffff7f84f97db7
0xffffff80e5f23980 : 0xffffff7f84fc6e5f
0xffffff80e5f239c0 : 0xffffff7f84fc6ebd
0xffffff80e5f23a00 : 0xffffff7f84f9db8f
0xffffff80e5f23a50 : 0xffffff7f84f67fe6
0xffffff80e5f23ae0 : 0xffffff7f84f63d7c
0xffffff80e5f23b10 : 0xffffff7f84f6190b
0xffffff80e5f23b40 : 0xffffff8003c66363
0xffffff80e5f23bc0 : 0xffffff8003c683f3
0xffffff80e5f23c20 : 0xffffff8003c65e2f
0xffffff80e5f23d70 : 0xffffff8003898c01
0xffffff80e5f23e80 : 0xffffff8003820b3d
0xffffff80e5f23eb0 : 0xffffff8003810448
0xffffff80e5f23f00 : 0xffffff800381961b
0xffffff80e5f23f70 : 0xffffff80038a6536
0xffffff80e5f23fb0 : 0xffffff80038ce9e3
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f85a1c000->0xffffff7f85a2efff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f85a17000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f83ea5000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f85a03000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f83de8000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f83f27000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f83ee4000
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f83f 3b000->0xffffff7f841e0fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f83ea5000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f83f27000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f83ee4000
com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f841ec000->0xffffff7f844c0fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f83f 3b000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f83ea5000
com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f84f450 00->0xffffff7f85012fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f83f 3b000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f83f27000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f83ea5000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f83ee4000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x0000000003600000
Kernel text base: 0xffffff8003800000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 72781453061
last loaded kext at 38690362121: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f857e5000, size 36864)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.7fc4
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphics 8.1.2
com.apple.driver.AppleIntelHDGraphicsFB 8.1.2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.1.2
com.apple.nvidia.NVDAStartup 8.1.2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.IOBluetoothUSBDFU 4.1.4f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleMuxControl 3.4.5
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBTCKeyEventDriver 237.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.nvidia.nv50hal 8.1.2
com.apple.NVDAResman 8.1.2
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
-cheersYou have the MacBookPro6,2, the Edsel of Macs. It may be covered by this program:
MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.
Print the first page of the panic report, and the support page linked above, and bring them with you.
Note that the replacement program only applies within three years of purchase. If you wait beyond that date, Apple may refuse the service. In that case, you'll be quoted a price of about $300 (in the U.S.) for a depot repair.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed.
You may be able to stop the panics by disabling automatic graphics switching in the Energy Saver preference pane, but that's not a solution.
Most likely, the logic board will be replaced. Sometimes the replacement part is also defective, so be prepared for that possibility. -
My macbook pro (late 2008) shuts down but battery is at 25-30%
My macbook pro (late 2008) shuts down but battery is at 25-30% and I don't get a low power warning box before this happens. This only happens when the power chord is not connected, and it restarts with no problems once I put the power chord in. Does this mean I need a new battery, or is it an indication of something else? Using osx 10.5.8
Mine is Unibody 15" MBP late 2008, with the exact problem as yours. It can be a sudden shut down at 25-32%, or, after upgrading to OS 10.7.2, can be hang all of sudden on battery power.
Condition on, "Replace Soon". From 4.5 - 6 hours when new, goes down to 1 - 2 hours on discrete graphics.
But after 'abusing' it for the first year in the heat of Jakarta's climate in a non AC room when doing a video editing, before moving back to a comfort AC room at home sweet home, the battery performance is still top notch comparing to other kind than Apple. Also, it caused me to replace the right fan, after a lot of hard work on that first year. Oh, and by the way, I regularly done the battery calibration, at least once or twice between 3-6 months.
Here's also an useful link about battery I found on the internet:
http://batteryuniversity.com/learn/article/how_to_prolong_lithium_based_batterie s
My battery condition:
Battery Information:
Model Information:
Serial Number: 6N8389BD13EB
Manufacturer: SMP
Device Name: bq20z951
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 002a
Hardware Revision: 000a
Cell Revision: 100
Charge Information:
Charge Remaining (mAh): 2192
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 2716
Health Information:
Cycle Count: 616
Condition: Replace Soon
Battery Installed: Yes
Amperage (mA): 254
Voltage (mV): 12392
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 15
Automatic Restart on Power Loss: No
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: No
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
PrioritizeNetworkReachabilityOverSleep: 0
RestartAfterKernelPanic: 157680000
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Reduce Brightness: Yes
RestartAfterKernelPanic: 157680000
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x0063ac36
Charging: Yes
Got the battery replacement today. Hopefully it will last for at least 3 years like it predecessor. -
My Macbook air (late 2010) shuts down randomly!!
Need some help here!! My Macbook air (late 2010) shuts down randomly, sometimes it won't even power on. This happened to me one morning, then at night try turning it back on, it went back to normal, I didnt do anything to it. Today it did it again but it went back to normal few minutes later after hitting the power buttom more than 10 times
Hi Argenisss,
I'm sorry you are having issues with your Macbook Air. Since your post indicates you have the latest version of the operating system, I would suggest resetting the System Management Controller (SMC)
Intel-based Macs: Resetting the System Management Controller (SMC)
Power
The computer doesn't respond to the power button when pressed.
A portable Mac doesn't appear to respond properly when you close or open the lid.
The computer sleeps or shuts down unexpectedly.
The battery does not appear to be charging properly.
The MagSafe power adaptor LED doesn't appear to indicate the correct activity.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Another troubleshooting step would be to reset the PRAM as well:
About NVRAM and PRAM
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
You can read more details by clicking on the two links above, but these would be two good troubleshooting steps to try.
Hopefully, this information will help ....
- Judy -
MacBook pro (late 2008) shutting down even without the battery
Hello
I have a MacBook pro late 2008 model, recently it started to randomly shut down.
I have tried the following
- Reseting Pram
- Reseting the SMC
- Recalibrating the battery
- New hard drive
- Returned to original RAM (from 4 to 2Gb)
- Removed the battery and run with the MagSafe only
- Downloaded a fan control program to run it at max and verify if this was not a heating issue (although this also happens right after starting the laptop)
Does anyone have any suggestions? I'm already loosing hope on my Mac :(
Thanks for any help that you could provideHi V,
Even though the symptoms don't match up exactly, you may have the NVIDIA issue. First, go to System Profiler > Hardware > Graphics/Displays and see if you have the GeForce 8600M GT GPU. This is the GPU covered under the free repair program. While there, also look at PCIe Lane Width. If it says anything other than x16, the GPU has issues (but this is only one potential symptom). If you have the 8600 GPU, bring the MBP to an Apple Store or AASP for free testing. If Apple's free test confirms the issue, repair is free. Read all about it here: http://support.apple.com/kb/TS2377
Also, whether you have the 8600 or not, you should run all the updates in Software Update. -
Macbook Pro Retina 2012 shuts down when selecting Recovery HD !!
Hello guys,
I tried to reboot my macbook pro retina 2012 and I held down "Option" key while my macbook was restarting but it won't be able to access into the Disc Utility Menu.
So I really need help to get my macbook format the hard drive, reinstall OS 10.x.x ( any suggestion?). Thank you for reading my post and I look forward a good answer.Restart the computer and hold down the COMMAND and R keys to boot from the Recovery HD. If that does not work, then you either have a defective Recovery HD or a failing hard drive.
What you can do is this:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer. -
2012 MacBook Pro freezing and shutting down randomly
I have a 2012 MacBook Pro (15.4" 2.6ghz i7 model) and I'm having some serious issues with the laptop freezing up completely and also randomly restarting. The freezes are hard freezes as well, not simple hangs, they require me to hold the power button down to restart Occasionally when it shuts itself down and attempts to restart it will give me the dreaded "3 beeps" indicating a hardware problem. Strangely, if I hold the power button down so that it shuts itself off entirely and let it sit for a minute it will always restart fine afterwards.
I have swapped out the RAM for new modules and the problem has persisted. It happens at various times as well, sometime in the middle of the night while its asleep, other times while I'm actively using it, there doesn't seem to be a pattern to when it happens. Likewise they occur regardless of any externals in use as well (I have a 23" external monitor that occasionally use via a Thunderbolt to HDMI adapter as well as some USB 3 & 2 external HD's, USB 2.0 hub and a Firewire audio interface. The freezes seem to happen even if I'm using the laptop by itself without any peripherals plugged in.
To make my situation more complicated, I upgraded many of the componants of the laptop upon purchasing it, so I can't really be sure if I have a faulty HD since my only experience with it has been in it's current upgraded state. I have a 256GB SSD as my boot drive and I replaced my optical drive with a data doubler with a 750GB WD HD.
It is not currently under warrenty nor do I have Apple Care so I'd like to do as much legwork as I can to narrow down my issue- I have seen other threads where people have had thier logic boards replaced and the issues persisted- I don't quite have the $$ to spend on that sort of repair unless it truly is the root of my problems.
What can I do to further troubleshoot my setup? The freezes don't happen regularly but they are often enough to be a problem. I am also a musician and use my laptop for live performances so I need to make sure this doesn't happen during a show!
Thanks in advance for any assistanceSounds like your iphone is causing kernal panics.
Unplug everything. Keyboards, mice, external hard drives, the lot.
One of these devices could be causing it.
Then, grab your Install DVD, and boot while holding the C button.
Select your language.
Go to Utilities > Disk Utility > Repair Disk + Repair Permissions
Then restart, and every once in a while, add one of the keyboards/mice/iphones/hdd's one by one to see if they are causing issues & therefore identifying the culprit. -
Trying to figure out why MacBook Pro 1,1 shuts down randomly
Hi-
I have a MacBook Pro that shuts down frequently, almost during every use. This has been happening over the last 2-3 months. It will be working fine, then the pointer freezes, then the screen will flicker, then it will shut off. The problem happens with the battery, plugged in and even plugged in without the battery. It has also happened while running off the WIndows XP Bootcamp partition.
I've looked around for some solutions but haven't fixed the problem yet. Last weekend I erased the hard drive (keeping the Windows partition) and reinstalled OS X 10.6.8 but the problem started again. My best guess is that it is a thermal issue beacuse the problems to seem to occur around 80C. So I've installed SMC Fan Control to try to keep the temperature low, but I haven't had it running for long with the new OS X install. I figured I'd check here to see if there could be any other issues.
If anyone has any insight, I'd graetly appreciate it. Thank you!
Here is the system and other diagnostic info:
MacBook Pro 1,1 2.16GHz
2GB RAM
OSX 10.6.8
500GB HDD - user installed ~3 years ago
Apple Hardware Test - 09/21/13 - No Trouble
Disk Utility, TechTool - No Issues
Below are the Console messages, system diagnostics, and Terminal kextstat, process and pref documents.
CONSOLE MESSAGE BEFORE RECENT SHUTDOWNS:
9/21/13 12:19:00 PM
com.apple.launchd[1]
*** launchd[1] has started up. ***
9/21/13 12:19:22 PM
com.apple.launchd.peruser.501[95]
(com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
9/21/13 12:19:25 PM
com.apple.launchd.peruser.501[95]
(com.apple.Kerberos.renew.plist[118]) Exited with exit code: 1
9/21/13 12:19:26 PM
com.apple.launchd.peruser.501[95]
(com.apple.mrt.uiagent[117]) Exited with exit code: 255
9/21/13 12:19:28 PM
com.apple.WindowServer[77]
Sat Sep 21 12:19:28 C----s-MacBook-Pro-15.local WindowServer[77] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
9/21/13 12:19:28 PM
com.apple.launchd.peruser.501[95]
([email protected][122]) Exited with exit code: 1
9/21/13 12:40:03 PM
[0x0-0x12012].com.google.Chrome[147]
[WARNING:/Volumes/Builds/wksp/depot/Harrison/code/products/player/pepper/gypbuil d/../../../../flash/platform/pepper/pep_url_request_info.cpp(202)] Missing colon in HTTP header line "
9/21/13 12:40:03 PM
[0x0-0x12012].com.google.Chrome[147]
9/21/13 12:43:36 PM
com.apple.launchd[1]
*** launchd[1] has started up. ***
9/21/13 12:43:56 PM
com.apple.launchd.peruser.501[97]
(com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
9/21/13 12:43:57 PM
com.apple.launchd[1]
(com.apple.xprotectupdater[21]) Exited with exit code: 252
9/21/13 12:43:59 PM
com.apple.launchd.peruser.501[97]
(com.apple.Kerberos.renew.plist[121]) Exited with exit code: 1
9/21/13 12:43:59 PM
com.apple.launchd.peruser.501[97]
(com.apple.mrt.uiagent[120]) Exited with exit code: 255
9/21/13 12:44:00 PM
com.apple.launchd.peruser.501[97]
([email protected][125]) Exited with exit code: 1
CONSOLE SYSTEM DIAGNOSTICS:
Sat Sep 21 12:26:13 2013
panic(cpu 0 caller 0x2a0663): "Spinlock acquisition timed out: lock=0x54493f0, lock owner thread=0x72, current_thread: 0x4e06000, lock owner active on CPU 0xffffffff"@/SourceCache/xnu/xnu-1504.15.3/osfmk/i386/locks_i386.c:374
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x10bdc8 : 0x21b837 (0x5dd7fc 0x10bdfc 0x223ce1 0x0)
0x10be18 : 0x2a0663 (0x59ccb0 0x54493f0 0x72 0x4e06000)
0x10be58 : 0x2278a3 (0x54493f0 0x13b79 0x10be98 0x1)
0x10be88 : 0x23190a (0x54493d4 0x0 0x10bee8 0x3f1e9972)
0x10bed8 : 0x298e82 (0x81e050 0x3f1e9edb 0x1 0xc5b5bb)
0x10bf28 : 0x2aa26c (0x0 0x2ad11b 0x0 0xbfd911)
0x10bf48 : 0x2b32f2 (0x3588bb68 0x0 0x10bf78 0x2aa21d)
0x10bf78 : 0x2ab423 (0xde 0x3588bb68 0x3d4 0x0)
0x10bfd8 : 0x2a1c2e (0x3588bb68 0x0 0x0 0x2a2a5b)
0x3588bbb8 : 0x225bba (0x0 0x3f173d00 0x1 0x84bf28)
0x3588bc18 : 0x22698c (0x1 0x4e06000 0x4c61c58 0x0)
0x3588bc88 : 0x2275b0 (0x4e0601c 0x2198ae 0x0 0x0)
0x3588bcf8 : 0x227654 (0x0 0x0 0x0 0x0)
0x3588bd18 : 0x2199ab (0x0 0x1 0x3588bd38 0xc)
0x3588bd48 : 0x535562 (0x1 0xf4240 0x0 0x545bab)
0x3588bd68 : 0x10ee8b7 (0x1 0x1 0x0 0x53cb54)
0x3588bdb8 : 0x10ee93a (0x24b0e000 0x1 0x10f6640 0x2)
0x3588bde8 : 0x10e6a0d (0x24b0e000 0x4e29000 0x24b0e004 0x10001)
0x3588be18 : 0x543f08 (0x24b0e000 0x4e29000 0x1 0x506b76)
0x3588be78 : 0x542137 (0x4e29000 0x24b0e000 0x4d89b40 0x91)
0x3588bf28 : 0x5426e9 (0x4e29000 0x4d844c0 0x0 0xffffffff)
0x3588bf78 : 0x5443d5 (0x4e29000 0x0 0x3588bfac 0x1)
0x3588bfc8 : 0x2a179c (0x4e084c0 0x0 0x2a17ab 0x4e053d4)
Kernel Extensions in backtrace (with dependencies):
com.apple.iokit.AppleYukon2(3.2.1b1)@0x10cb000->0x10f6fff
dependency: com.apple.iokit.IONetworkingFamily(1.10)@0x9e6000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x909000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro1,1 (Mac-F425BEC8)
System uptime in nanoseconds: 6307782509
unloaded kexts:
(none)
loaded kexts:
com.apple.driver.CSRHIDTransitionDriver 2.4.5f3
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTrackpad 201.6
com.apple.driver.AppleUSBTCKeyEventDriver 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.USBCameraFirmwareLoader 1.1.0
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBHub 4.2.4
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.iokit.AppleYukon2 3.2.1b1
com.apple.driver.AppleUSBUHCI 4.2.0
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.CSRUSBBluetoothHCIController 2.4.5f3 - last loaded 3288951212
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOATAPIProtocolTransport 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOACPIFamily 1.3.0
com.apple.iokit.IOPCIFamily 2.6.5
CONSOLE MDS SYSTEM DIAGNOSTICS:
Process: mds [30]
Path: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mds
Identifier: mds
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2013-09-18 22:00:47.363 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000008244489
Crashed Thread: 4 Dispatch queue: com.apple.root.default-priority
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x9879dafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9879e267 mach_msg + 68
2 com.apple.CoreFoundation 0x96efc2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x96efb3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x96efb1f1 CFRunLoopRunInMode + 97
5 mds 0x0000dbc9 0x1000 + 52169
6 mds 0x00004ed5 0x1000 + 16085
Thread 1:
0 libSystem.B.dylib 0x987c3412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x987c39a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x987c35c6 start_wqthread + 30
Thread 2: Dispatch queue: <MDSAccessManager 0x401c40 shutdown:NO got shutdown notification:NO>
0 libSystem.B.dylib 0xffff028f __spin_lock + 47
1 com.apple.CoreFoundation 0x96ee92b5 -[NSObject(NSObject) release] + 37
2 mds 0x0001e4fa 0x1000 + 120058
3 mds 0x0001e684 0x1000 + 120452
4 com.apple.CoreFoundation 0x96f1a832 sendRelease + 34
5 mds 0x0001104d 0x1000 + 65613
6 libSystem.B.dylib 0x987ca862 _Block_release + 143
7 libSystem.B.dylib 0x987c448c _dispatch_queue_drain + 249
8 libSystem.B.dylib 0x987c3ee8 _dispatch_queue_invoke + 50
9 libSystem.B.dylib 0x987c3cfe _dispatch_worker_thread2 + 240
10 libSystem.B.dylib 0x987c3781 _pthread_wqthread + 390
11 libSystem.B.dylib 0x987c35c6 start_wqthread + 30
Thread 3: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x987c4382 kevent + 10
1 libSystem.B.dylib 0x987c4a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x987c3f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x987c3cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x987c3781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x987c35c6 start_wqthread + 30
Thread 4 Crashed: Dispatch queue: com.apple.root.default-priority
0 ??? 0x08244489 0 + 136594569
1 com.apple.CoreFoundation 0x96ee980d CFBasicHashRemoveValue + 1309
2 com.apple.CoreFoundation 0x96ee9150 __CFDoExternRefOperation + 768
3 com.apple.CoreFoundation 0x96ee92b5 -[NSObject(NSObject) release] + 37
4 com.apple.CoreFoundation 0x96ecbeb8 CFRelease + 152
5 com.apple.CoreFoundation 0x96ef8bcd _CFAutoreleasePoolPop + 253
6 com.apple.Foundation 0x92182976 NSPopAutoreleasePool + 76
7 com.apple.Foundation 0x921837d2 -[NSAutoreleasePool release] + 130
8 mds 0x0002ad06 0x1000 + 171270
9 mds 0x0001e12c 0x1000 + 119084
10 mds 0x000578fb 0x1000 + 354555
11 libSystem.B.dylib 0x987d1a24 _dispatch_call_block_and_release + 16
12 libSystem.B.dylib 0x987c3cf2 _dispatch_worker_thread2 + 228
13 libSystem.B.dylib 0x987c3781 _pthread_wqthread + 390
14 libSystem.B.dylib 0x987c35c6 start_wqthread + 30
Thread 5:
0 libSystem.B.dylib 0x987c3412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x987c39a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x987c35c6 start_wqthread + 30
Thread 6: Dispatch queue: <MDSStoreManager 0x400840 shutdown:NO got shutdown notification:NO>
0 mds 0x0004c30e 0x1000 + 307982
1 mds 0x000546ce 0x1000 + 341710
2 mds 0x00052bd5 0x1000 + 334805
3 mds 0x00057a86 0x1000 + 354950
4 libSystem.B.dylib 0x987c1b03 dispatch_barrier_sync_f + 78
5 mds 0x000579c2 0x1000 + 354754
6 mds 0x00052a5f 0x1000 + 334431
7 mds 0x00023c16 0x1000 + 142358
8 mds 0x0001e0fc 0x1000 + 119036
9 mds 0x00057a86 0x1000 + 354950
10 mds 0x00057b44 0x1000 + 355140
11 libSystem.B.dylib 0x987c448c _dispatch_queue_drain + 249
12 libSystem.B.dylib 0x987c3ee8 _dispatch_queue_invoke + 50
13 libSystem.B.dylib 0x987c3cfe _dispatch_worker_thread2 + 240
14 libSystem.B.dylib 0x987c3781 _pthread_wqthread + 390
15 libSystem.B.dylib 0x987c35c6 start_wqthread + 30
Thread 4 crashed with X86 Thread State (32-bit):
eax: 0x00191369 ebx: 0x96ff3aa1 ecx: 0x00303bc0 edx: 0xffce69ef
edi: 0x00000001 esi: 0xa09478e0 ebp: 0xb0205cc8 esp: 0xb0205c1c
ss: 0x0000001f efl: 0x00010246 eip: 0x08244489 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x08244489
Binary Images:
0x1000 - 0xadff7 mds ??? (???) <D2070F12-026E-5112-1B0C-ED990CC40191> /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
0xd0000 - 0x20cfef com.apple.spotlight.index 10.6.3 (507.15) <7E848BAE-B12B-D854-10A9-6A388D4E7EC9> /System/Library/PrivateFrameworks/SpotlightIndex.framework/Versions/A/Spotlight Index
0x243000 - 0x245ff7 com.apple.MDSChannel 1.0.1 (1.0.1) <15A08A02-45E5-4242-665E-523FB59445CC> /System/Library/PrivateFrameworks/MDSChannel.framework/Versions/A/MDSChannel
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
0x90003000 - 0x900b0fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x91261000 - 0x912cbfe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x920cd000 - 0x9212aff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9212b000 - 0x9212bff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9212c000 - 0x92152ffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x9217f000 - 0x923f0fef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92481000 - 0x9248efe7 libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <828CCEAB-F193-90F1-F48C-54E3C88B29BC> /usr/lib/libbz2.1.0.dylib
0x925f9000 - 0x9277bfe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <60FF302E-5FAE-749B-BC70-0496DC2FBF2D> /usr/lib/libicucore.A.dylib
0x93317000 - 0x9332bfe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x933b7000 - 0x933fdff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x946f9000 - 0x94a19ff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x94e83000 - 0x94e91fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x94e92000 - 0x94ecfff7 com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x955e4000 - 0x9569dfe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x956e6000 - 0x95708fef com.apple.DirectoryService.Framework 3.6 (621.16) <5566E769-6459-78A7-DD2C-1D3068BD3932> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9687b000 - 0x96ae1ff7 com.apple.security 6.1.2 (55002) <E88E133F-5FB3-446F-B753-2B8AD577B46A> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x96ce2000 - 0x96cebff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x96ebf000 - 0x9703afe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x97121000 - 0x9712eff7 com.apple.AppleFSCompression 24.4 (1.0) <09E7FA6D-4BE8-5CA6-732F-D70EDF0E3910> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x9712f000 - 0x971affeb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x97816000 - 0x97819fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x9781a000 - 0x978b7fe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x97b08000 - 0x97b18ff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x9821e000 - 0x98246ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <E761F29A-328B-29D9-3DF0-023F2C21E500> /usr/lib/libxslt.1.dylib
0x984f1000 - 0x98524ff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x98564000 - 0x985a8fe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x985b3000 - 0x985c0ff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x985c1000 - 0x9868cfef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x986a6000 - 0x98752fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9879d000 - 0x98944ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x98d7f000 - 0x98db8fe7 com.apple.bom 10.0 (164) <CC61CCD7-F76C-45DD-6666-C0E0D07C7343> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x98f0f000 - 0x98f1bff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x9aae0000 - 0x9abe0fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <BE7FCD73-03B5-25A4-FCA4-D4980F1488D6> /usr/lib/libxml2.2.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
TERMINAL KEXTSTAT DOC:
* Returned blank document
TERMINAL PROCESS DOC:
PID TTY TIME CMD
1 ?? 0:00.85 /sbin/launchd
10 ?? 0:00.96 /usr/libexec/kextd
11 ?? 0:00.14 /usr/sbin/notifyd
12 ?? 0:00.09 /usr/sbin/diskarbitrationd
13 ?? 0:04.40 /usr/libexec/configd
14 ?? 0:00.10 /usr/sbin/syslogd
15 ?? 0:02.56 /usr/sbin/DirectoryService
16 ?? 0:00.19 /usr/sbin/distnoted
17 ?? 0:00.30 /usr/sbin/blued
19 ?? 0:00.14 /usr/sbin/ntpd -c /private/etc/ntp-restrict.conf -n -g -p /var/run/ntpd.pid -f /var/db/ntp.drift
23 ?? 0:00.15 /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Resources/u sbmuxd -launchd
26 ?? 0:00.17 /usr/sbin/securityd -i
29 ?? 0:07.76 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
30 ?? 0:00.17 /usr/sbin/mDNSResponder -launchd
31 ?? 0:01.05 /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow console
32 ?? 0:00.02 /usr/sbin/KernelEventAgent
34 ?? 0:00.01 /usr/libexec/hidd
35 ?? 0:00.14 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/Support/fseventsd
37 ?? 0:00.01 /sbin/dynamic_pager -F /private/var/vm/swapfile
44 ?? 0:00.02 autofsd
47 ?? 0:01.19 /System/Library/CoreServices/coreservicesd
76 ?? 0:09.03 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer -daemon
82 ?? 0:00.02 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/cvmsServ
92 ?? 0:00.14 /usr/sbin/coreaudiod
97 ?? 0:00.13 /sbin/launchd
101 ?? 0:01.04 /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
102 ?? 0:00.98 /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer
103 ?? 0:29.66 /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
107 ?? 0:00.25 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/fontd
112 ?? 0:00.01 /usr/sbin/pboard
115 ?? 0:00.31 /usr/libexec/UserEventAgent -l Aqua
123 ?? 0:00.08 /System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent -launchd -allowquit
128 ?? 0:02.19 /Users/Cara/Downloads/smcfancontrol_2_4/smcFanControl.app/Contents/MacOS/smcFan Control -psn_0_36873
130 ?? 0:00.05 /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iTunesH elper -psn_0_40970
156 ?? 0:00.60 /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell -psn_0_81940
167 ?? 0:00.02 /System/Library/PrivateFrameworks/KerberosHelper.framework/Resources/LKDCHelper
170 ?? 0:00.02 /System/Library/Filesystems/AppleShare/check_afp.app/Contents/MacOS/check_afp
186 ?? 0:00.01 /System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer
194 ?? 0:00.52 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker MDSImporterWorker com.apple.Spotlight.ImporterWorker.501
210 ?? 0:00.03 /usr/sbin/cupsd -l
213 ?? 0:00.05 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker MDSImporterWorker com.apple.Spotlight.ImporterWorker.89
229 ?? 0:00.74 /Applications/Utilities/Terminal.app/Contents/MacOS/Terminal -psn_0_122910
235 ?? 0:05.44 /Applications/Google Chrome.app/Contents/MacOS/Google Chrome -psn_0_127007
241 ?? 0:00.03 /usr/sbin/ocspd
242 ?? 0:02.70 /Applications/Google Chrome.app/Contents/Versions/29.0.1547.76/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper --type=renderer --lang=en-US --force-fieldtrials=ForceCompositingMode/thread/InfiniteCache/No/InstantExtende d/Control0 pct:50a m29stablemac:r1/OmniboxStopTimer/Standard/Prerender/PrerenderEnabled/PrerenderF romOmnibox/OmniboxPrerenderEnabled/PrerenderLocalPredictor/Disabled/Test0Percent Default/group_01/UMA-Dynamic-Binary-Uniformity-Trial/default/UMA-Dynamic-Uniform ity-Trial/Group3/UMA-New-Install-Uniformity-Trial/Control/UMA-Session-Randomized -Uniformity-Trial-5-Percent/group_05/UMA-Uniformity-Trial-1-Percent/group_33/UMA -Uniformity-Trial-10-Percent/default/UMA-Uniformity-Trial-20-Percent/group_01/UM A-Uniformity-Trial-5-Percent/group_13/UMA-Uniformity-Trial-50-Percent/group_01/ --renderer-print-preview --disable-html-notifications --disable-gl-multisampling --disable-accelerated-video-decode --channel=235.1.1970743443
244 ?? 0:00.22 /Applications/Google Chrome.app/Contents/Versions/29.0.1547.76/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper --type=ppapi --channel=235.3.806055639 --lang=en-US
247 ?? 0:00.25 /Applications/Google Chrome.app/Contents/Versions/29.0.1547.76/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper --type=gpu-process --channel=235.4.400909911 --disable-gl-multisampling --supports-dual-gpus=false --gpu-driver-bug-workarounds=0,12,14,15,18,19 --gpu-vendor-id=0x1002 --gpu-device-id=0x71c5 --gpu-driver-vendor --gpu-driver-version
248 ?? 0:00.07 /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Resources/VDC.p lugin/Contents/Resources/VDCAssistant
249 ?? 0:00.22 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/cvmsComp_i386 1
253 ?? 0:00.16 /System/Library/Frameworks/QuickLook.framework/Resources/quicklookd.app/Content s/MacOS/quicklookd
231 ttys000 0:00.04 login -pf Cara
232 ttys000 0:00.03 -bash
255 ttys000 0:00.01 ps -A
TERMINAL PREFERENCE DOC:
total 1048
-rw-------@ 1 501 20 - 737 Sep 21 13:00 .GlobalPreferences.plist
com.apple.quarantine 46
-rw------- 1 501 20 - 784 Sep 15 21:16 AddressBookMe.plist
drwx------ 17 501 20 - 578 Sep 21 13:00 ByHost
drwxr-xr-x@ 3 501 20 - 102 Sep 16 01:20 Macromedia
com.apple.quarantine 38
-rw-r--r--@ 1 501 20 - 8819 Sep 16 01:18 QuickTime Preferences
com.apple.quarantine 38
-rw-------@ 1 501 20 - 131 Sep 21 11:53 com.apple.ATS.plist
com.apple.quarantine 42
-rw------- 1 501 20 - 865 Sep 20 22:04 com.apple.ActivityMonitor.plist
-rw------- 1 501 20 - 107 Sep 21 12:01 com.apple.AddressBook.abd.plist
-rw------- 1 501 20 - 2037 Sep 21 12:01 com.apple.AddressBook.plist
-rw------- 1 501 20 - 334 Sep 21 12:22 com.apple.AppleShareClient.plist
-rw------- 1 501 20 - 443 Sep 21 12:23 com.apple.BezelServices.plist
-rw------- 1 501 20 - 82 Sep 21 00:06 com.apple.Chess.plist
-rw------- 1 501 20 - 5045 Sep 21 13:00 com.apple.Console.LSSharedFileList.plist
-rw------- 1 501 20 - 2032 Sep 21 12:59 com.apple.Console.plist
-rw------- 1 501 20 - 94 Sep 21 12:26 com.apple.CrashReporter.plist
-rw------- 1 501 20 - 108 Sep 16 13:07 com.apple.DiskUtility.plist
-rw-r--r-- 1 501 20 - 8192 Sep 16 01:59 com.apple.LaunchServices.QuarantineEvents
-rw------- 1 501 0 - 625 Sep 20 22:18 com.apple.LaunchServices.plist
-rw------- 1 501 20 - 67 Sep 16 12:45 com.apple.MobileDeviceCrashCopy.plist
-rw------- 1 501 20 - 119 Sep 16 22:11 com.apple.PTPCamera.plist
-rw------- 1 501 20 - 579 Sep 17 17:39 com.apple.PreferenceSync.plist
-rw------- 1 501 20 - 73 Sep 16 01:18 com.apple.PubSubAgent.plist
-rw------- 1 501 20 - 191 Sep 16 11:06 com.apple.QuickLookDaemon.plist
-rw-------@ 1 501 20 - 133 Sep 16 01:18 com.apple.Safari.RSS.plist
com.apple.quarantine 38
-rw-------@ 1 501 20 - 2113 Sep 16 12:47 com.apple.Safari.plist
com.apple.quarantine 38
-rw------- 1 501 0 - 96 Sep 16 01:16 com.apple.SetupAssistant.plist
-rw------- 1 501 20 - 390 Sep 16 02:01 com.apple.SoftwareUpdate.plist
-rw------- 1 501 20 - 310 Sep 20 22:06 com.apple.SystemProfiler.plist
-rw------- 1 501 20 - 11395 Sep 21 13:00 com.apple.Terminal.plist
-rw------- 1 501 20 - 5400 Sep 21 13:00 com.apple.TextEdit.LSSharedFileList.plist
-rw------- 1 501 20 - 83 Sep 21 12:59 com.apple.TextEdit.plist
-rw------- 1 501 20 - 66 Sep 16 11:52 com.apple.appstore.plist
-rw------- 1 501 20 - 182 Sep 20 22:09 com.apple.archiveutility.plist
-rw------- 1 501 20 - 112 Sep 20 21:59 com.apple.dashboard.client.plist
-rw------- 1 501 20 - 5154 Sep 20 21:59 com.apple.dashboard.plist
-rw-------@ 1 501 20 - 1024 Sep 16 01:27 com.apple.diskimages.fsck
com.apple.quarantine 38
-rw-r--r-- 1 501 20 - 20480 Sep 21 12:59 com.apple.dock.db
-rw------- 1 501 20 - 5999 Sep 20 22:13 com.apple.dock.plist
-rw------- 1 501 20 - 652 Sep 16 01:45 com.apple.driver.AppleBluetoothMultitouch.trackpad.plist
-rw------- 1 501 20 - 8629 Sep 21 13:00 com.apple.finder.plist
-rw------- 1 501 20 - 182 Sep 20 22:09 com.apple.frameworks.diskimages.uiagent.plist
-rw------- 1 501 20 - 232 Sep 20 16:31 com.apple.help.plist
-rw------- 1 501 20 - 388 Sep 20 16:32 com.apple.iApps.plist
-rw------- 1 501 20 - 95 Sep 21 12:44 com.apple.iCal.helper.plist
-rw------- 1 501 20 - 1151 Sep 16 09:45 com.apple.iCal.plist
-rw------- 1 501 20 - 118 Sep 16 11:50 com.apple.iPhoto.LSSharedFileList.plist
-rw------- 1 501 20 - 9871 Sep 16 13:25 com.apple.iPhoto.plist
-rw------- 1 501 20 - 447 Sep 16 21:48 com.apple.iPod.plist
-rw------- 1 501 20 - 14702 Sep 16 10:52 com.apple.iTunes.eq.plist
-rw------- 1 501 20 - 111964 Sep 20 16:31 com.apple.iTunes.plist
-rw------- 1 501 20 - 441 Sep 16 09:35 com.apple.internetconfigpriv.plist
-rw-------@ 1 501 20 - 1003 Sep 16 01:20 com.apple.java.JavaPreferences.plist
com.apple.quarantine 38
-rw------- 1 501 20 - 2013 Sep 20 22:14 com.apple.loginitems.plist
-rw------- 1 501 20 - 78 Sep 16 09:26 com.apple.menuextra.battery.plist
-rw------- 1 501 20 - 197 Sep 16 09:51 com.apple.print.PrintingPrefs.plist
-rw------- 1 501 20 - 213 Sep 16 09:51 com.apple.print.add.plist
-rw-r--r--@ 1 501 20 - 20514 Sep 16 01:18 com.apple.quicktime.plugin.preferences.plist
com.apple.quarantine 38
-rw------- 1 501 20 - 17016 Sep 21 13:00 com.apple.recentitems.plist
-rw------- 1 501 20 - 326 Sep 15 21:16 com.apple.scheduler.plist
-rw------- 1 501 20 - 6784 Sep 21 13:00 com.apple.sidebarlists.plist
-rw------- 1 501 20 - 162 Sep 21 00:09 com.apple.speech.recognition.AppleSpeechRecognition.prefs.plist
-rw------- 1 501 20 - 116 Sep 21 00:07 com.apple.speech.recognition.feedback.prefs.plist
-rw------- 1 501 20 - 201 Sep 16 11:52 com.apple.storeagent.plist
-rw------- 1 501 20 - 42 Sep 15 21:16 com.apple.symbolichotkeys.plist
-rw------- 1 501 20 - 250 Sep 20 22:06 com.apple.systempreferences.plist
-rw------- 1 501 20 - 146 Sep 21 12:44 com.apple.systemuiserver.plist
-rw------- 1 501 20 - 209 Sep 16 01:17 com.apple.universalaccess.plist
-rw------- 1 501 20 - 506 Sep 21 12:44 com.eidac.smcFanControl2.plist
-rw-------@ 1 501 20 - 235 Sep 21 13:00 com.google.Chrome.plist
com.apple.quarantine 46
-rw------- 1 501 20 - 348 Sep 21 11:53 com.google.Keystone.Agent.plist
-rw------- 1 501 20 - 245 Sep 21 12:48 edu.mit.Kerberos.IdentityManagement.plist
-rw------- 1 501 20 - 265 Sep 16 01:45 iCalExternalSync.plist
-rw------- 1 501 20 - 899 Sep 20 22:13 loginwindow.plist
-rw-------@ 1 501 20 - 174 Sep 21 11:54 org.mozilla.firefox.plist
com.apple.quarantine 42
-rw------- 1 501 20 - 88 Sep 21 12:43 pbs.plist
-rw------- 1 501 20 - 91 Sep 20 21:59 widget-com.apple.widget.calendar.plist
-rw------- 1 501 20 - 354 Sep 20 22:16 widget-com.apple.widget.weather.plist
-rw------- 1 501 20 - 139 Sep 16 01:23 widget-com.iSlayer.iStatpro4.widget.plist
Message was edited by: Tommyball to hide full usernames/emailsForgot to add:
Battery Health: 77% with 389 Cycles (from iStat)
Possible Power Issues:
Power connector does not always light up
Thanks. -
2006 Macbook Pro A1150, 2.16 Intel Core Duo, 1GB RAM, constantly freezes requiring shutdown by power button, screen turns black and randomly shuts down,screen has horizontal black lines sometimes but not always. Will upgrading RAM help?
Forgot to add:
Battery Health: 77% with 389 Cycles (from iStat)
Possible Power Issues:
Power connector does not always light up
Thanks. -
MacBook Pro 17-inch shuts down randomly
Hi Melophage,
We've communicated together for sometime with regard to a problem I had with the length of opening my MacBook Pro and thanks to your advice that problem has been solved.
The other problem I had was the shut down of my MacBook Pro at random.
You suggested that I use the grey Applications Install DVD which I finally found in its original box, well put aside! Thanks God.
I tried to follow your instructions carefully and entered the DVD holding down the D key.
On the screen I had "Install Bundled Software.mpkg" but could not find the "Apple Hardware Test" : it never appeared on the screen.
I took about 15 minutes to run and install.
Did I make a mistake somewhere.
Thanks for your advice.
Regards
ClaireClaire,
to my knowledge, running the AHT does not change anything, so whatever is causing the problem could very well cause the problem in the future. If it happens again, then the problem might be resolved by making a backup of your disk, performing a clean reïnstallation of OS X, and then restoring your data from the backup. But in the meantime, use your MacBook Pro as you normally would, and if the sudden shutdown happens again, the instructions for a clean reïnstallation can be provided then. You would need an external disk to make your backup, if you’re not already making regular backups. -
Macbook pro medio 2010 shuts down randomly and suddenly
Hello
I have godt a Macbook pro 15" just over three years. The past 2 months it's been shutting down as described in the headline. It shuts down without a warning and it reboots automatically.
I get the following report when it's been booted up again:
Interval Since Last Panic Report: 11636 sec
Panics Since Last Report: 1
Anonymous UUID: AAF1F9C2-CDC7-6357-1052-84693B60FEEB
Mon Nov 4 11:37:28 2013
panic(cpu 0 caller 0xffffff7f87a9af1a): "GPU Panic: [] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8081e85000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGr-
aphicsControl-3.4.5/src/AppleMuxControl/kext/GPUPanic.-
cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff80815aaef0 : 0xffffff800581d636 0xffffff80815aaf60 : 0xffffff7f87a9af1a 0xffffff80815ab030 : 0xffffff7f8608926c 0xffffff80815ab0f0 : 0xffffff7f8615c1f6 0xffffff80815ab130 : 0xffffff7f8615c254 0xffffff80815ab1a0 : 0xffffff7f86421278 0xffffff80815ab2d0 : 0xffffff7f86184ad1 0xffffff80815ab2f0 : 0xffffff7f8609003f 0xffffff80815ab3a0 : 0xffffff7f8608dad6 0xffffff80815ab5a0 : 0xffffff7f8608f3ff 0xffffff80815ab670 : 0xffffff7f86f5393e 0xffffff80815ab730 : 0xffffff7f86f7f028 0xffffff80815ab7b0 : 0xffffff7f86f66460 0xffffff80815ab810 : 0xffffff7f86f66d41 0xffffff80815ab860 : 0xffffff7f86f671f3 0xffffff80815ab8d0 : 0xffffff7f86f67a53 0xffffff80815ab910 : 0xffffff7f86f32edf 0xffffff80815aba90 : 0xffffff7f86f63f8f 0xffffff80815abb50 : 0xffffff7f86f31978 0xffffff80815abba0 : 0xffffff8005c6f789 0xffffff80815abbc0 : 0xffffff8005c70d30 0xffffff80815abc20 : 0xffffff8005c6e74f 0xffffff80815abd70 : 0xffffff8005898c21 0xffffff80815abe80 : 0xffffff8005820b4d 0xffffff80815abeb0 : 0xffffff8005810448 0xffffff80815abf00 : 0xffffff800581961b 0xffffff80815abf70 : 0xffffff80058a6546 0xffffff80815abfb0 : 0xffffff80058cf473
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[4F710151-D347--
301D-A0BA-81791B3E8D4D]@0xffffff7f87a8d000->0xffffff7f-
87a9ffff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368--
132E-3509-9ED5-93270E3ABBDD]@0xffffff7f87a88000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-92-
03-FC022277A43C]@0xffffff7f85e2c000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548--
7EF1-38A9-8817-E8CB34B8DCA6]@0xffffff7f87a74000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-8-
1DF-5515BC9002FC]@0xffffff7f85df3000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C4-
0-AC71-BC54F4BE442E]@0xffffff7f86014000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508--
3DBC-80A4-D8F1D87650D7]@0xffffff7f85fd1000
com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-37-
96221C8C91]@0xffffff7f86028000->0xffffff7f862cafff
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-92-
03-FC022277A43C]@0xffffff7f85e2c000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C4-
0-AC71-BC54F4BE442E]@0xffffff7f86014000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508--
3DBC-80A4-D8F1D87650D7]@0xffffff7f85fd1000
com.apple.nvidia.nv50hal(8.1.6)[3455BCFE-565A-3FE5-9F0-
B-855BCB6CC9B3]@0xffffff7f862d6000->0xffffff7f865a9fff-
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-37-
96221C8C91]@0xffffff7f86028000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-92-
03-FC022277A43C]@0xffffff7f85e2c000
com.apple.GeForce(8.1.6)[0E3D8776-A5B7-3D82-9BFD-91881-
70B358D]@0xffffff7f86f1f000->0xffffff7f86fecfff
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-37-
96221C8C91]@0xffffff7f86028000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C4-
0-AC71-BC54F4BE442E]@0xffffff7f86014000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-92-
03-FC022277A43C]@0xffffff7f85e2c000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508--
3DBC-80A4-D8F1D87650D7]@0xffffff7f85fd1000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12F45
Kernel version:
Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
Kernel slide: 0x0000000005600000
Kernel text base: 0xffffff8005800000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 12157240136297
last loaded kext at 382376315969: com.nvidia.CUDA 1.1.0 (addr 0xffffff7f87ba0000, size 12288)
last unloaded kext at 494249763595: com.apple.driver.AppleUSBUHCI 621.4.0 (addr 0xffffff7f86777000, size 65536)
loaded kexts:
com.nvidia.CUDA 1.1.0
com.apple.driver.AppleH-
WSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialMana-
ger 4.1.7f2
com.apple.driver.AudioAUUC 1.60
com.appl-
e.driver.AGPM 100.13.12
com.apple.driver.AppleHDA 2.4-
.7fc4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.app-
le.driver.AppleMikeyHIDDriver 124
com.apple.Dont_Stea-
l_Mac_OS_X 7.0.0
com.apple.GeForce 8.1.6
com.apple.d-
river.ApplePolicyControl 3.4.5
com.apple.driver.ACPI_-
SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCPDR-
C 1.0.0
com.apple.iokit.BroadcomBluetoothHostControll-
erUSBTransport 4.1.7f4
com.apple.driver.AppleSMCLMU 2-
.0.3d0
com.apple.driver.AppleUpstreamUserClient 3.5.1-
2
com.apple.driver.AppleIntelHDGraphics 8.1.6
com.ap-
ple.driver.AppleIntelHDGraphicsFB 8.1.6
com.apple.dri-
ver.AppleLPC 1.6.3
com.apple.driver.AppleMikeyDriver -
2.4.7fc4
com.apple.driver.SMCMotionSensor 3.0.3d1
co-
m.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.files-
ystems.autofs 3.0
com.apple.driver.AppleMuxControl 3.-
4.5
com.apple.driver.AppleMCCSControl 1.1.11
com.app-
le.driver.AppleUSBTCButtons 237.1
com.apple.driver.Ap-
pleUSBTCKeyboard 237.1
com.apple.driver.AppleIRContro-
ller 320.15
com.apple.driver.AppleUSBCardReader 3.3.1-
com.apple.AppleFSCompression.AppleFSCompressionTypeD-
ataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSC-
ompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
co-
m.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.driv-
er.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage -
2.3.5
com.apple.driver.AppleUSBHub 635.4.0
com.apple-
.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.A-
ppleAHCIPort 2.6.6
com.apple.driver.AppleFWOHCI 4.9.9-
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.iok-
it.AppleBCM5701Ethernet 3.6.2b4
com.apple.driver.Appl-
eSmartBatteryManager 161.0.0
com.apple.driver.AppleRT-
C 1.5
com.apple.driver.AppleACPIButtons 1.8
com.appl-
e.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1-
.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver-
.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerMan-
agementClient 214.0.0
com.apple.nke.applicationfirewa-
ll 4.0.39
com.apple.security.quarantine 2.1
com.appl-
e.driver.AppleIntelCPUPowerManagement 214.0.0
com.app-
le.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFu-
ncLib 2.4.7fc4
com.apple.iokit.IOAudioFamily 1.9.2fc7-
com.apple.kext.OSvKernDSPLib 1.12
com.apple.iokit.I-
OSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1-
.7f2
com.apple.nvidia.nv50hal 8.1.6
com.apple.NVDARe-
sman 8.1.6
com.apple.iokit.IOFireWireIP 2.2.5
com.ap-
ple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.dri-
ver.AppleHDAController 2.4.7fc4
com.apple.iokit.IOHDA-
Family 2.4.7fc4
com.apple.iokit.IOBluetoothHostContro-
llerUSBTransport 4.1.7f2
com.apple.driver.IOPlatformP-
luginFamily 5.4.1d13
com.apple.driver.AppleSMC 3.1.5d-
4
com.apple.kext.triggers 1.0
com.apple.driver.Apple-
GraphicsControl 3.4.5
com.apple.driver.AppleBacklight-
Expert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com-
.apple.driver.AppleSMBusController 1.0.11d1
com.apple-
.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleU-
SBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 623-
.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6 -
com.apple.iokit.IOUSBMassStorageClass 3.5.2
com.appl-
e.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.Ap-
pleUSBComposite 621.4.0
com.apple.iokit.IOSCSIMultime-
diaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFa-
mily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
co-
m.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit-
.IOAHCISerialATAPI 2.5.5
com.apple.iokit.IOSCSIArchit-
ectureModelFamily 3.5.6
com.apple.iokit.IOUSBUserClie-
nt 630.4.4
com.apple.iokit.IO80211Family 530.5
com.a-
pple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IOFireW-
ireFamily 4.5.5
com.apple.iokit.IOEthernetAVBControll-
er 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
co-
m.apple.iokit.IOUSBFamily 635.4.0
com.apple.driver.Ap-
pleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0 -
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IO-
SMBusFamily 1.1
com.apple.security.sandbox 220.3
com-
.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMS-
afetyNet 7
com.apple.driver.DiskImages 345
com.apple-
.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyS-
tore 28.21
com.apple.driver.AppleACPIPlatform 1.8
co-
m.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIF-
amily 1.4
com.apple.kec.corecrypto 1.0Thank you for the replies.
I ran the program you said - and this is what it came up with:
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Audio Plug-ins:
AirPlay: Version: 1.7
iSightAudio: Version: 7.7.1
Startup Items:
CUDA - Path: /System/Library/StartupItems/CUDA
HWNetMgr - Path: /Library/StartupItems/HWNetMgr
HWPortDetect - Path: /Library/StartupItems/HWPortDetect
System Software:
OS X 10.8.5 (12F45) - Uptime: 2 days 10:5:1
Disk Information:
Hitachi HTS545032B9SA02 disk0 : (320,07 GB)
disk0s1 (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) /: 319,21 GB (200,67 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.nvidia.CUDA (1.1.0)
Problem System Launch Daemons:
Problem System Launch Agents:
[failed] com.apple.accountsd.plist
[failed] com.apple.coreservices.appleid.authentication.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.hp.mss.clientService.plist
[loaded] com.hp.mss.VDProxy.plist
[loaded] com.microsoft.office.licensing.helper.plist
[failed] com.parallels.desktop.launchdaemon.plist
Launch Agents:
[loaded] com.hp.messagecenter.launcher.plist
[loaded] com.hp.printview.agent.plist
[loaded] com.nvidia.CUDASoftwareUpdate.plist
[failed] com.parallels.vm.prl_pcproxy.plist
[loaded] com.razer.common.rzcoreengine.plist
[loaded] com.razer.DeathAdder.Daemon.plist
[loaded] net.culater.SIMBL.Agent.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[failed] [email protected]ent.plist
[loaded] com.divx.agent.postinstall.plist
[loaded] com.facebook.videochat.kaspersmit.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.macpaw.CleanMyMac.helperTool.plist
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist
[loaded] com.spotify.webhelper.plist
[loaded] com.synology.CloudStation.plist
[loaded] com.valvesoftware.steamclean.plist
User Login Items:
SIMBL Agent
Dropbox
3rd Party Preference Panes:
CUDA Preferences
Flash Player
Growl
Java
Internet Plug-ins:
AdobePDFViewer.plugin
DirectorShockwave.plugin
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
hpHomeClient.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
OfficeLiveBrowserPlugin.plugin
OVSHelper.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
2% Google Chrome
1% EtreCheck
0% Microsoft PowerPoint
0% Microsoft Word
0% SystemUIServer
0% mds
0% AdobeReader
0% Dropbox
0% client-mac
Top Processes by Memory:
205 MB mds
201 MB Google Chrome
135 MB Microsoft PowerPoint
98 MB Microsoft Word
86 MB WindowServer
78 MB Dropbox
74 MB Finder
74 MB Google Chrome Helper
49 MB AdobeReader
49 MB Dock
Virtual Memory Statistics:
27 MB Free RAM
1.54 GB Active RAM
1.52 GB Inactive RAM
800 MB Wired RAM
8.66 GB Page-ins
8 KB Page-outs
I hope it helps. -
Macbook pro 13" 2012 shut off randomly and won't turn on
The only applications that were open were safari (I was watching hulu) and iTunes. The laptop randomly shut off without any warning. It was in the charger and was around 60-70% power. After it shut down the light that was on the charger turned to a faint orange blinking light and now is a faint green blinking light. This is the first time this has happened. I can't get the power to come back on. Need help asap!
Try resetting the SMC
Desktop Macs
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer. -
My MacBook pro mid 2012 shuts down unexpectdly
Anyone else having this problem?
What if I have 2 RAMS
1. 2GB runs 1333MHz
2. 4GB runs 1333MHz
Do I have to change the two of them and how much do they cost? -
My MacBook Pro starts then shuts down on its own 4 seconds later. An idea on what I should do? Thanks!
Is the little LED on your adapter's MagSafe plug glowing when it's connected? What color?
It sounds as though your battery is drained and the adapter isn't charging it. Try resetting the SMC:
http://support.apple.com/kb/HT3964
That may start the battery charging again. -
Using a macbook pro (late 2012) as primary desktop recommended?
I own a macbook pro Late 2012 edition and I am thinking about connecting it to an external monitor and using it as my primary desktop. Is this recommended? I am afraid that it will harm my macbook..especially the battery. Any insight would be appreciated.
If you use an external keyboard, USB or BT (as a desktop computer, you could use USB
and use a powered USB hub for printer, mouse, keyboard, etc and to import from devices
such as cameras, etc) and either get a stand to keep the MacBook Pro on edge out of
the way with the lid closed, or use it on a different stand to keep it up off the desk so air
can flow around it, with display lid open, for maximum cooling & extended/mirror desktop
use of the integrated display along with an external.
The battery should be used on occasion and not overly 'cycled' since it likely is one good
for up to 1,000 cycles of discharge & recharge; but never let it go completely flat or that
would damage its ability to carry a full charge. If I'm not mistaken that model is one with
an integrated or hidden battery behind the bottom plate, so it can't be removed and run;
but then if you did remove a laptop battery, it likely would cause the processor to reduce
speed and be less than optimal specification when you needed it for higher function tasks.
There are articles in Apple Support database on how to care for a portable Mac battery
and also some may be dated in that older models are suggested to be Calibrated on
occasion and the newest batteries (such as those in Retina models) are different. If you
have a MacBook/Pro with non-Retina display, check the support articles to see if that
model, with a built-in SuperDrive, could benefit form Calibration of the battery.
•Apple Portables: Calibrating your computer's battery for best performance
•Apple Portables: Troubleshooting MagSafe adapters
•About Apple Notebook Batteries :
http://www.apple.com/batteries/notebooks.html
•About Apple Batteries in general:
http://www.apple.com/batteries/
•Repair ideas for 'out-of-warranty' MagSafe AC Adapters:
https://www.ifixit.com/Device/Apple_AC_Adapter
It is a good idea to get a spare power adapter of the correct model for your Mac.
I see there are some that are exact replacement on occasion at OWC macsales.
While in use as a desktop replacement, the computer may work better if you use
USB peripherals as the BlueTooth and other accessories would see less wear;
however that may be subject to a bias against using the built-in items so they
would not have a chance to wear out. Like the internal keyboard, for example.
A USB keyboard works in situations where the BlueTooth may not, and also
is easy to replace, where the built-in one is not easy, nor inexpensive.
Expect to replace the battery before the approximate cycle life is reached,
though it may be possible to exceed 1,000 cycles as noted by some who
have said they did; however you can't be sure how they arrived there. A
matter of use-patterns and careful consideration on what the portable does
in the course of a few years time could make a difference in battery life.
Yet some batteries can go bad without timely cycling and use. But do not
let the batteries go flat, recharge before they get too low so they don't see
any damaging discharge.
With the extended AppleCare plan, an option, the battery is covered for the
total duration of the extended plan. With a built-in battery, that is a fair deal
since the replacement, when covered, includes labor. Some models were
made in such a way as to allow a careful out-of-warranty battery replacement.
Check the online sources such as iFixit to see if after AppleCare, you would
even want to try to replace the internal battery. The AppleStore Genius could
do it for a slight fee over the cost of a replacement battery at that time.
With my (now older) Apple portable computers, I use a laptop stand, USB mouse
and keyboard, powered USB hub, wireless base station with Ethernet option,
both wired and wireless printing, & do not use an external display though I could.
That said, I use a Mini (Late 2005) G4 1.5GHz most of the time. My computers
stay on most of the time, and are allowed to sleep. They have some degree of
protection from power grid ill-effects through use of a power conditioning UPS
that can automatically switch when power goes up or down, and provides some
degree of run-time when the power goes Out. Not a whole bunch, though.
With an external display, and other accessories needed to use the Mac and to
shut it down when the power goes completely out, you may need to use more
than one UPS or uninterruptible power supply, but in some cases it has been
suggested in prior manufacturer publication, to not attach the UPS (whatever
brand) so they use the same wall socket; the excess power is expected to
surge or bypass the UPS and go to the Grounding wire. Be sure there is one.
Anyway, I have a few ideas and due to a few losses from trees hitting lines,
and outages lasting more than a week, with use of 'soft-power' generators,
my experience may vary as could my advice. Plan for the worst and hope...
Good luck & happy computing!
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