13" MacBook Pro Retina back cover won't come off?

I purchased this MacBook Pro Retina on eBay. When I got it, I noticed a screw in the lower left corner is sticking out. So I went online and bought a screwdriver to tighten it up. When I got the screwdriver instead of just tightening the screw down I decided to unscrew all the screws and check out how the inside of the laptop looks. Well after I unscrew all the screws, the cover will not come off. It comes loose on the top where the hinges are but something is holding it down on the bottom? Also this laptop is 8 months old and it only has 19 battery cycles? Maybe the seller replace the battery and they messed something up? What should I do?

Hi joshmorris31,
Welcome to the Apple Support Community!
I know startup issues can be both frustrating and concerning. In this situation I would suggest the troubleshooting steps located in the attached article to help you isolate and resolve the issue.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
Cheers,
Joe

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Anniefb1 wrote:
I have a macbook pro retina which doesn's have an optical drive. I have bought an optical drive. When I plug it in and put a disk in I can hear the disk spinning and the light comes on but nothing happens on my mac. It doesn't seem to recognise it. Any suggestions?
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montanarama wrote:
My Macbook Pro retina display mid 2012 with OS 10.9 has been acting more and more erratically.
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Please read this whole message before doing anything.
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Something else to check ..
Open System Preferences > Network then select the Wi-Fi tab.
Drag the school wi fi network name to the top of the list.
You can open System Preferrences by clicking the System Preferences icon in your Dock
Or click System Preferences from your Apple menu icon top left in your screen.
Or, from your Applications folder.
message edited by; cs

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13" MacBook Pro Retina back cover won't come off?

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