13" Macbook Pro Retina Display showing coloured vertical lines

Hi,
I bought this laptop in Jan 2014 and within 4 months, the display has started showing vertical coloured lines.
What can be done about it? is this covered in the one-year warranty given by Apple?

Run the hardware test that came with it.   Boot with the 'D' key.  If unrevealing, you either have a graphics chip issue, or RAM issue, or your inverter cable or board are damaged.   Note: if the machine resists movement of the display back beyond a certain amount, you shouldn't force it back any further.  Among other things, the cable can get damaged if you force it back more than it should be forced.    If you had RAM or other things installed the people who did that installation, may have made the hinge too tight or not tight enough, leading to the cable being more at risk of getting damaged.  If you dropped the machine, or spilled anything on it, you are likely to get a stiff repair bill.   Good luck!

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        MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications)
        MacBook Pro - model: MacBookPro11,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
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        Wireless:  en0: 802.11 a/b/g/n/ac
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            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
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        Apple Internal Memory Card Reader
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
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    Issue Description
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    • Keyboard backlights no longer show
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    • Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
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    • Run Disk Utility
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    • Run Apple Hardware test (http://support.apple.com/kb/HT1509)
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    • Visit Apple Store
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    • Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
    (Done - no change in status)
    Comments and additional Observations
    Please note the following;
    • All of the symptoms above appeared after a system software update on October 11, 2013
    • This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
    • The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
    • Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
    • The said update was not interrupted or anything of the sort
    • On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available" 
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    • An apple authorized system software update broke the system
    • The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
    • It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
    • The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
    • The symptoms match what an SMC reset should resolve according to Apple documentation
    • This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
    Summary;
    The system is running OS X 10.8.5
    I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
    I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
    I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.

    Issue Description
    On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
    Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
    It was delivered August 8, 2012. It cost me $3,265.16
    I have since equipped it with accessories like a wireless apple keyboard ($69), wireless mouse ($69), USB super drive ($79), VGA display adapter ($29), Ethernet Adapter ($29) and the excellent sleeve/pouch from Pack & Smooch GmbH (GBP60))
    It's so heavily configured because it’s my main workstation. I additionally bought and installed Parallels 8 so I can run Windows 8 in a Virtual Machine because I have a few things on Windows that I need to be productive. This setup has been a dream machine until a little over a week ago.
    In the one year since I bought it, I have had only 2 issues;
    • A case of display flickering that resulted after a system software update on August 28, 2013
    (Case ID 498560320 - not much help came from Apple Support but fortunately the problem went away a week later after another system software update)
    • A case of battery failure that resulted after a system software update on October 11, 2013
    (Case ID 516534003 - I have gone through all recommendations from Apple support as I will detail below)
    Symptoms after system software update
    • Battery Icon on status bar disabled with a message "No batteries available"
    • Battery not charging
    • LED on the Magsafe power adapter no longer show
    • Keyboard backlights no longer show
    • Notebook fan loud/noisy and permanently at high speed
    • Date and time reset to a date in the past at each restart
    • Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
    • An update for "MacBook Pro Retina Display SMC Update 1.2" keeps appearing in Software Update
    Recommendations from Apple Support
    • Perform SMC Reset (http://support.apple.com/kb/HT3964)
    (Done - no change in status)
    • Run Disk Utility
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    • Run Apple Hardware test (http://support.apple.com/kb/HT1509)
    (Done - no errors found, no change in status)
    • Visit Apple Store
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    (Done - Health Information/Cycle count:0, Battery installed: No)
    • Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
    (Done - no change in status)
    Comments and additional Observations
    Please note the following;
    • All of the symptoms above appeared after a system software update on October 11, 2013
    • This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
    • The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
    • Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
    • The said update was not interrupted or anything of the sort
    • On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available" 
    I make the following deductions solely based on my observations
    • An apple authorized system software update broke the system
    • The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
    • It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
    • The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
    • The symptoms match what an SMC reset should resolve according to Apple documentation
    • This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
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    The system is running OS X 10.8.5
    I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
    I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
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    The retina display does not introduce a new issue. Dot pitch has been increasing for years. We see people that will adjust their LCDs to a non-native resolution (ie: running 1024x768 on a 1280x1024-capable display). Or they will adjust their system settings to display larger fonts. Instead of buying the right monitor for their needs and eyesight, they misuse an expensive display. I would love to have the pixels that they are not using. A pixel is a terrible thing to waste.
    You show a complete lack of understanding of the problem, and what the Retina display brings to the table. It's not just a higher density display — it's roughly double the resolution. You even said it, but did you think it through? According to your suggestion, we should run the display at the double resolution and deal with half-sized UI elements. Can I say, "yuck!"? Just TRY to use Photoshop with buttons this small:
    http://d.pr/i/LVTH (screenshot of Photoshop CS6 on my rMBP at the highest resolution) Squeeze that into a 15in. laptop screen and you'll see the problem.
    Most are smaller than my mouse pointer. Some apps that don't support the display are completely unusable. I tried playing Team Fortress 2 soon after getting my rMBP and found that the settings UI is so small it's impossible. The doubled resolution isn't so we get more screen real estate — it's so we get super-crisp images and a level of detail in the photos and graphics we work on that parallels printed work. Hell, I'd settle for just getting the workspace Retina supported. I don't care if the UI is grainy, I just want my photos and prints to be crystal clear.
    I'm STILL waiting on word (any word at all) from Adobe that even HINTS on Retina support. I refuse to purchase software because odds are, it'll be in 6.5 and I'll have to purchase all over again. I'd go Creative Cloud but I'm not paying $50/mo for ugly software from a company who could be a bit more loving to the consumer. Also, I just can't afford it. I'm unfortunately stuck waiting with just Pixelmator (which is Retina supported already... ahem) until Adobe says something. ANYTHING. Instead, you could hear a pin drop in the silence. WE JUST WANT TO KNOW

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