1311 error message while trying to update reader

having trouble with reader update - error 1311 comes up it's looking for a file. uninstalled and tried to reinstall same message comes up running windows 8.1

You're welcome.
I usually install app updates with iTunes on my computer followed by syncing my iPhone to install the downloaded updates on my iPhone. When syncing your iPhone with iTunes the first time after downloading app updates with your iPhone, the updates are transferred to your iTunes library on your computer. Less of a chance for a potential problem when doing so with iTunes on your computer.

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Getting an error message while trying to update Adobe AIR.

I keep getting this error message while trying to update Adobe AIR:
Sorry, an error has occurred.
This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.
*Please help me resolve this issue.

Sundeep, I'm getting the same message.
I'm on OS 10.5.8
I've downloaded the Adobe AIR Installer, but the installer always indicates that it will update Adobe AIR
Installed: 1.5.2.8870
Update: 1.5.3.9130
A spotlight search for these two log files produces nothing.
I also followed your instructions here:
Double-click the Terminal application located at /Applications/Utilities/Terminal.
Type cd /Users/userName.
Type echo > .airinstall.log and/or echo > .airappinstall.log "
But terminal replies with "No such file or directory"

HT4623 my phone got an error message while trying to update

my phone got an error message while trying to update

I received an error message when attempting to install the latest update as well. Went through all steps, downloaded through Itunes and when asked to update my apple id by entering an e -mail, the following error message appears:
Could not sign in
There was a problem connecting to the server.
However, I was able to access google/gmail account servers prior to installing iOS 6. Now my phone is stuck at this error message and I can't use it!

Gget error message while trying to update to Maverick on macbook pro

while trying to update to OSXMavericks on macbook pro I get an error has occurred message

You're welcome.
I usually install app updates with iTunes on my computer followed by syncing my iPhone to install the downloaded updates on my iPhone. When syncing your iPhone with iTunes the first time after downloading app updates with your iPhone, the updates are transferred to your iTunes library on your computer. Less of a chance for a potential problem when doing so with iTunes on your computer.

Please help with error message while trying to update i tunes

Errors occurred while installing the updates, if the problem persists, choose tools, download only and installing manually

When i try and download i-tunes i get a message about URBCHN1 not being a win32 command, or something similar.
... that's an unusual one.
could you possibly send us a screenshot of the error message box? for instructions, see the following user tip:
hudgie: Taking screenshots to help with problems

HT4623 Getting error message while trying to update my iPhone

Hi there, I am in the middle of updating my iPhone 5. I consistently received an error message saying " An error occurred downloading iOS 7.0.2.", what can be the possible cause of this error? I have tried to use both iTunes and direct updates in vain. What could be the problem?

If you get that error when using iTunes 10.5, it means you've hacked the phone to downgrade the iOS in the past.
"This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw."

HT4972 I'm getting and error message while trying to update to ios6, what should I do?

I'm getting and error message when I'm trying to update to ios6? What can I do?

How are you trying to update? You can't do it with wifi. The easiest and safest way, is to open iTunes and don't connect the phone. Download the update and connect when it is complete.

Error message while trying to update aps.

When visiting appstore on my iPhone 3G it says that I have 3 updates available. But when I choose to update an app that I have installed om my iPhone I get this error message:
"This discounted price is only available to customers who own a previous version of this item. To purchase this item at full price, click Buy"
If I then click the "Buy" button it says:
"This item is currently being modified. Please try again later."
I have seen previous post saying it is a DRM issue and that its possible you have purchased the aps with a different itunes account or shared them on another phone but I only have one itunes account and one phone.

You're welcome.
I usually install app updates with iTunes on my computer followed by syncing my iPhone to install the downloaded updates on my iPhone. When syncing your iPhone with iTunes the first time after downloading app updates with your iPhone, the updates are transferred to your iTunes library on your computer. Less of a chance for a potential problem when doing so with iTunes on your computer.

I have an error message while trying to update itunes from my Iphone4. It is telling me my phone is in recovery mode and I must restore the phone. How can I fix w/o losing my information? What alternatives do I have? I knew I shouldn't update the SW!!

While updating/synching I have an error saying that my phone is in recovery; need to restore the phone before it can be used with Itunes. And the phone is frozen with a graphic of the itunes symbol and a connector. If I restore, I assume I will lose all my data. Can anyone offer suggestions on how to get around this? Thanks.

It should restore from the backup. If you don't have any backup then you will lose data but what you going to do you have no other alternative so go ahead and do it.
Allan

Error message when trying to update my world or anyof my applications

I receive an error message when trying to update any of my applications. Example facebook, my world..etc...
Error 40820 try later

Hi and Welcome to the Community!
While normally it is much more accurate to search with the accurate and complete error message, including all punctuation and error codes, in your case here is a KB that discusses that error:
KB28188"BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again. (Error id: 40820) " error is displayed when opening App World on the BlackBerry smartphone
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Why am I receiving an error message while trying to change my phone number?

So I have been trying to change my phone number for a few days now and every single time I get this error message, before i even start, "The activity you are trying to perform is currently unavailable. Please try again later." I was hoping to circumvent the 15$ fee of doing it over the phone. Finally, I decided to do an online chat, the associate did not know why the error was occurring but informed me in order to change my number over chat, i would STILL have to pay the 15$ fee. Something struck me as so wrong there, so conveniently the change features and phone number part of the website was not working, however the view/pay your bill part was always working properly, never received any error messages there. I understood it was not the associates fault however. Still that is wrong. If it was not urgent I would wait. Yes I could have tried the number block, that section was not working either, but having to renew which numbers you want blocked every couple of months makes no sense to me, if I want something blocked, i want it blocked permanently not just for 90 days. Yes I tried call/SMS blocker apps from the app store but they're faulty in that they still give you notifications of when the blocked person/number called/text or do not always block everything all the time. But when it came down to it, even the associate encountered the error message while trying to change my number. So why is this happening. Verizon is expensive but the reception is better however theirs always issues when I need to fix something. Its frustrating

Verizon was having a problem on their end, perhaps a server down for some repair or updating. However you were already aware that there was an on-going problem in your own posting and you decided to continue on.I can understand you wanting this done and trying to save the $15.00 fee. However I would have waited a bit longer until the Verizon issue had been corrected. Yes it is frustrating but again you know in advance of a problem , I can understand that this is most upsetting for you but never try to perform any change when a problem is there and I also do not like to do business on a weekend with no live tech support available. I'm sure this will all work out for you if given some time. Sorry.
So I have been trying to change my phone number for a few days now and every single time I get this error message, before i even start, "The activity you are trying to perform is currently unavailable. Please try again later."

Macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was cancelled

macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

I only have 1 apple ID and the same was used to set up this early 2011 macbook pro and iPhoto app. I don't want to loose out on any photos. I tried logging out of app store and back in but no luck. PLEEAASEE HELPP!!!
This problem has been reported by quite a few forum members, who skipped the update to iPhoto 9.5.1 while running Mavericks. In that case try to purchase iPhoto again instead of updating.
After making your backup try the following:
Uninstall iPhoto by deleting it from the applications folder, but do not empty the Trash.
Launch the App Store, click the "Store" menu, and sign in with your AppleID.
Open the main page of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support, as Niel pointed out: http://www.apple.com/support/mac/app-store/contact/

Stuck between "Recovery Mode" and "an error occurred while trying to update

My iPod touch is stuck in Recovery Mode (meaning it has become a $500 paper weight) and when I plug it into iTunes and try to restore and update it the message is something like "an error occurred while trying to update your iPod (14)". Everything was just fine until I downloaded software 2.2 and try to install it. I've tried disconnecting other USB devices and changing the USB port (as I read about this in other forums) but still no success. I've been trying since yesterday now, and I am beginning to get desperate. I'd appreciate any help. These updates seem to have become a "plug and pray" kind of thing...

if if makes you feel any better, i received my ipod touch and two hours later it did the same exact thing. i've followed everything on the apple website and nothing works. it does make a great paperweight though.

Error message while trying to play rented moves on Apple TV

I keep getting an error message while trying to play my rented movies. I have rebooted the Apple TV. Lowered the resolution. Restated my modem . Rest my Apple TV. Soft rebooted it and it plays all Netflix and previews in HD no problem just not the movies I have rented !! Extremely frustrated regretting my purchase extremely!! About ready to boycott!

I have been able to open a few items in iTunes, but have not been able to play even those videos from my Apple TV. I can airplay them from the computer, but cannot access them directly from Apple TV. This is a bit frustrating.

Unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"

unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"

Hello chae84swangin,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M.

1311 error message while trying to update reader

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