1315 all in one scan problems

This printer used to work so well, but now there is no HP director with which to choose "scan" on my desktop or in my "all programs" field. I've tried to hunt through the troubleshooting section to no avail. No matter what the troubleshooter tells me to do there is no way I can see to scan, although it used to.
Thanks, e

Hi again cybasmith,
I just had a thought about the scanning issue. Do you by chance have a firewall or an anti virus protection running? If so I suggest we disable them and then run the Print and Scan Doctor again.
As for changing the password on the HP Forums, If you go to the main page on your profile, you will see on the right hand side "My Community"
Under My Community, you will see " Welcome cybasmith".
The next line will say "My Account" . Click on My Account.
The next window that comes up will have all of your information. Edit HP Passport > User ID - Password - Contact information - Security questions.
From here you can click on Password and this will take you to another window that will enable you to change your password.
I hope this is the information you are looking for.
Thanks again for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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How can I use my HP 1315 All-in-One scan features on my computer?

I am able to use the printing function from my computer but am unable to use the scanning feature on my printer. I have downloaded the Apple stuff and have searched HP (many features, including a diagnostic test, are blocked by Apple!!) and can't figure out how to use my scanner on the printer. The suggestions from Apple (web help) are not helpful in the least. I have a HP 1315 All-in-One (1310 Series) and the Mac installation disk will not work on my MacBook. Any suggestions will be helpfull. In advance, thank you!!

Set System Preferences > Security : Gatekeeper: Anywhere
Visit HP site, find your necessary software, download and install.
You know where not to download potentially malicious software from right?
How to download and install programs
The install disk is too old, you need the newer software version direct from HP and to apply the update.
http://www8.hp.com/us/en/support-drivers.html
Click Driver and proceed....

HP8600 Officejet all in one -scanning problem with ADF

Hi there - I have an Officejet 8600 all in one printer-scanner etc. I love it - it copies no problem - it used to scan both from the Automatic Document Feeder and from the glass.
NOW - it prints OK - it scans from the flatbed glass OK - but when you scan a document in from the document feeder - it scans 4 pages 1inch high then the document. This is really irritating as it never used to do this and I dont want to have to scan pages one at a time from the glass.
Thanks for your help!
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Hi @Stella33, and welcome to the HP Forums! I would be happy to help you with your 8600.
Based on your description, it sounds like the issue is limited to the document feeder. Although the document does pick up paper, the following document will guide you through helpful troubleshooting steps to potentially solve the issue you are experiencing; The Automatic Document Feeder (ADF) Does Not Pick Up Paper.
I hope this helps.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Hp c6180 all in one scan problem

Hp all in one C6180 printer/fax/scanner/copier will not recogonize handwritings so as signatures. The letters and number print as characters ? ~ ! and some caps. I Appreciiate your help.

HI there marlenes,
This is generally going to be a limitation of OCR software in general. Despite how nice our handwriting can be most OCR does not pick it up as expected. However, software changes all the time and there some handwriting recognition software suites out there (depending on what you are looking for). Throw a search into google for "ocr software that recognizes handwriting" and there are a few links out there. Let us know if you find what you are looking for.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP PSC 1315 All in one printing problem

My printer only prints text in red in the body. It will print black along the top and bottom of the paper. It also prints in black when I copy something. I put in new fresh cartridges. What can I do?

What program are you printing from? It would appear your are printing in graphics mode (rather then black text) and that your printer is running out of cyan ink.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

3520 All-in-One Scan Problem

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Hi,
I hope this HP document can help fix this issue. Pls click here
Kiko

Psc 1315 all-in-one.missing text when using scanning window

hello everyone, i am new to all this forum stuff...i have a psc hp 1315 all-in-one printer..it works fine when i print a document THROUGH my pc, as the computer automatically aligns the page...but when i place a document on the viewing window under the lid, and push the relevant button/s ON the printer,manually, it comes out with about an inch of the text at the bottom, missing, and about the same vertically down the right side....
i have tried the troubleshooting/help pages, on the hp website,+ the printers user manual, but no joy...i am no expert on printers so i don't want to do anything major,until i have sought proper advice....i hope i have been specific enough
heres hoping that there are some out there who can help.
have a nice day
mr nice guy

What program are you printing from? It would appear your are printing in graphics mode (rather then black text) and that your printer is running out of cyan ink.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Hp psc 1315 all-in-one printer

I have installed a hp psc 1315 all in one printer on my new Mac OS X version 10.9.5.
While I can print without any problems, I don't have access to scan a document from the printer to my computer.
Can anyone help with this?
Thank you.

Hello @annlf
Welcome to the HP Community!
I hope to help you with the scanning concern you have today.
Unfortunately, you will not be able to scan using HP software with your PSC 1315 (older model), on Mavericks (newer OS X), as there is no Full Feature driver (includes scanning software) available.
However, you do have some other options to scan. See this link for your options. Scroll down when the guide loads and select "How do I scan with the driver from Apple Software Update?"
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
Have a wonderful Wednesday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Hp 1315 all-in-one won't print black

1315 all-in-one prints text in green (instead of black), prints multi colored documents in green and yellow. Both cartridges are new. Prints test page fine. Extended self test:
Vert cart to cart alignment setting: 0 0
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Hi,
I think this document might help you with your colors and with the printing a test page each time you turn it on.
Troubleshooting Print Quality Issues
For your colors not matching - follow solutions 1 through 4
Solution 5 and Step 5 on Align the Printer - make sure you follow the steps all the way to the end of this by scanning the alignment page. This should stop the printing of a test page each time you turn it on.
See if this helps...
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

HP 1315 all in one

I am trying to print with my HP 1315 all in one and it tells me the paper tray is empty when it is full of paper. What do I need to do to correct this problem

Hi,
I think this document might help you with your colors and with the printing a test page each time you turn it on.
Troubleshooting Print Quality Issues
For your colors not matching - follow solutions 1 through 4
Solution 5 and Step 5 on Align the Printer - make sure you follow the steps all the way to the end of this by scanning the alignment page. This should stop the printing of a test page each time you turn it on.
See if this helps...
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

Psc 1315 all-in-one printer will not feed paper. There is no paper jam.

psc 1315 all-in-one printer has stopped feeding paper. There is no paper jam.

hi there sorry to learn that you are having this issue.
Are you still facing this issue? If you are I will do my best to help you.
Have you upgraded the firmware of your printer lately; you can get the latest firmware in the main support page for your printer
This is the main support page for your printer, GO HERE Go to software and drivers download and select your operating system. You should also upgrade the firmware of the printer.
If you are not experiencing this issue any longer, May you let me know, your time and courtesy,
will be deeply appreciated.
Regards;
RobertoR
remember ==▼
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

My hp 4580 "all-in-one" scans one page and then ... "scanner failure - recyle power and try again"

HP 4580 "all-in-one" scans one page and then ... "scanner failure - recyle power and try again"
Not ONE time but, EVERY Time ! WHY ? ! ?

Were you able to make a copy? Just to make sure that there is nothing wrong with the hardware.
Thanks.
I do work for HP. But i speak for myself.
Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
For more information you can always check the RULES FOR PARTICIPATION

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Since I've up grade to a new computer with Windows 8, life has been VERY hard on on my HP 1315 All in One. I've final found the pritner driver but the scanner is not functioning - Where do I find a driver/software download.
Don't tell me a need a new scanner.

Hey there @SierraGulf ,
I just noticed your post and wanted to link you to the drivers and software download page for your PSC 1315 on Windows 8.
Here you are: HP Deskjet and Officejet Full Feature Software and Drivers
Best wishes
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Hp 8600 All in one printer problem with scanning through wired network its very slow!

Hi
i have problem with scanning thru network which takes almost more than 2minutes very slow compared to scanning when printer connected locally with USB. i need some solution to fix this issue. Plz advise me what needs to be done prior to scanning?

Welcome to the community @Larrypat
I understand your printer is not connecting wireless and only connecting USB. I have some questions and ideas for you that should help. Let's get to it!
Could you please remove the USB cable, run the Print and Scan Doctor again and send me a screen shot of the results from running the diagnostic tool?
Also let me know which model from the C7200 series you have:
HP Photosmart C7250 All-in-One Printer
HP Photosmart C7280 All-in-One Printer
HP Photosmart C7288 All-in-One Printer
Try power cycling the network devices:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer. Run the Print and Scan Doctor afterwards and try printing.
Let me know how it goes and the results
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Hp officejet 7310 all in one scanning/faxing problems

faxing and scanning will not work on my hp officejet 7310 all in one printer ... i have uninstalled and then re-installed, but still not working.... what am i doing wrong?

I'm sorry..... I did find an ERROR message.
When I clicked, it showed this: there are 5 green check marks and I will indicate with an *
* Device Manager
* Driver Check
* Device Status
* Window (WIA) Scan
* Solution Center
* HP Twain Scan
but then this:
! (a yellow exclamation mark) next to
Registry
HP Scan Flow Manager
Digital Imaging Monitor
Front Panel Test
Test Scan
Hope this helps you find my problem ......... thank you.

1315 all in one scan problems

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