13inch Pro 2011: Screen Burned/damaged?

I'm trying to figure out what happened, and what is wrong, with my computer screen. I know it's not a dead pixel, since it's still visable. It's like a burned image, like you would get on a TV. I didn't do any physical damage to it, I know that for sure.
Here's a photo. It's the ghosty off-white area that's on the left hand side of the black rectangle. (I made it back so you can see it better on camera, it's not the problem).
http://cl.ly/1j0C2y3K0g0Q1U1o1I1a
What do you think?

When it comes to Physical things, the guys at the Genius Bar can't be beat. They put their hands on these machines all day every day. A vist to the Genius Bar is free, in warranty or out.

Similar Messages

  • Macbook pro 2011 screen doesn't dim all the way in part of the screen

    Hi, all--
    This is really puzzling me so I hope someone can help me out. My Macbook Pro 13 inch (2011, Sept.) screen, when you dim it about halfway or less, shows something like a yellowish splotch in the middle of the screen, the size of around 4 quarters clustered in the middle. It was to the point where I could easily read the text on the screen even though the rest of the screen was pitch black. Now it's less pronounced (it was really bad about 5 minutes ago) but the middle of the screen is still readable even when the rest of the screen is black.
    Does anyone know why this is, or why it might have gotten so obvious earlier? It was so bad that when the screen dimmed automatically there was literally this yellowish cast in the middle such that it wouldn't dim.
    Please help!
    Thanks.

    That's not normal, and I've not experienced this with two MBPs. I would suggest you visit your local Apple Store/Genius Lounge so that they can repair the problem. In any case, post here with your results; I'm sure fellow users would profit from the information!

  • Macbook Pro 2011 Screen Black/Sleeping

    I've had my MBP 2011 for less than a week. This happened once before, but I shrugged it off, and now it's happened a couple times just today. This happens when I close my computer and it goes to sleep. After I open it, instead of waking normally and functioning, it either
    a) does not wake from sleep, screen stays black (so far I've simply closed it again for a few seconds, and opened it again and then the screen will come back)
    b) wakes from sleep, goes to normal screen for a second, then the blue screen for a second, and then comes back to normal
    Any ideas why this is happening or how to fix it?
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    My experience is the same. With Avatron's Air Display installed I have two issues (below), when I uninstall Air Display they go away.
    I have a new Macbook Pro, 2.3 GHZ Intel Core I7 running OS X 10.6.7. All system (and firmware) updates installed.
    I mentioned two issues when I have Air Display installed.
    1. During the boot process the screen briefly shows what appears to be corrupted video memory. See this image of the screen.
    2. I have the black screen on wake issue as described here and elsewhere.
    I don't know that they are correlated but it seems reasonable to expect they are. In any case, both issues appear to go away immediately when I uninstall Air Display using the provided uninstaller.
    I have tried touching the Extensions folder, booting in safe mode, etc. I have spent many many hours (more than I care to remember) trying to narrow this down, and I think this is it. I will leave it uninstalled for a few weeks and see.

  • News MacBook Pro 2011 screen yellow

    I have a MacBook Pro 13 i7 processor and the screen yellow
    Does anyone know about this problem and have advice that would save me a trip to the Apple store?
    thanks!

    I actually had a similar issue happen to my macbook pro recently.
    The screen turned aqua and I could not fix it. I took it to best buy geek squad (theres where I bought it w my warrenty) and had them look at it and they said that it was due to the wires inside the computer connecting the keyboard base to the screen being lose or disconnected.
    First, check if it is the display settings. Just go to display preferences and click the color option, you shouldnt have to change anything. If this works, then nothing is wrong with your computer. If not, its probably the above situation (wires disconnected).
    They have to send it for a repair, which can be expensive if you do not have a warrenty. The total cost for mine was $1700, so they let me get a brand new computer for the value of $1800 and they give you back any money that is left over on a gift card.
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  • Mac book pro the screen went completely white

    MAC book pro 2011 screen went compley white

    Look at  these instructions:
    http://support.apple.com/kb/ts2570
    It often helps to know what OSX you have installed.
    Ciao.

  • Screen burn-in/ghosting on MacBook Pro with Retina Display

    I have had my 15 inch MacBook Pro with retina display for a little over a year now I and I have started to notice that when I am on a mostly white webpage for a few minutes, and then switch to a darker page, there is an obvious screen burn-in/ghosting.  Is this something that can be fixed?  It's not accidentaly damage, it's a manufacturing problem.
    My warranty recently expired.  Will I have to pay for repair costs even though this is Apple's fault and not mine? If so, how much could I expect to pay? Is there any way to extend my warranty? How much does that cost?

    Just got my second MBPR 13, and it cames again with the not welcome and clear "feature" of IR
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    I got this output
    @.`0 6
    Color LCD
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    Manufacturer: 00000610
    Model: 0000A020
    Manufacture Date:CD238700
    Not sure if its Samsung or LG, but honestly I dont care, I just want a not faulty display in my new expensive laptop.
    Now Im thinking to return it again and Im really paste after waiting for almost a month to receive this second and also defective laptop (I bought it in the online store, 1TB, 16RAM, I7).
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  • A message to everyone experiencing screen burns on their Macbook Pro's with Retina Display

    I went to the apple store to exchange my old mac book pro with retin a display for a new 1 because I had the screen burn problems. After they went over my computer they noticed that I had a logical board problem. You guys might not have the same problem but the way that they figured it out is when they tried to migrate my information because with a thunderbolt port it would've taken 42 hours to transfer my 130 gigabytes of storage. I wanted to make this thread to inform you guys about this problem and maybe get yours check to see if you have it. I'm sorry about this message I didn't have enough time so I did it on my phone speak to text. Leave a reply if you guys have the same problem or have any concerns. thanks.

    WisdomTooth asked:
    What should I do? has this issue been resolved or should I wait?
    Remember that we only hear of the problems here (and, sometimes, the solutions). I doubt if the problems are pandemic or we would be reading a lot more about them at the various Mac websites. Faulty computers are going to come out of the production line, no doubt about it. But most of the problems I've seen posted here for the MBP-R's have been remedied or some will be remedied with the release of Mountain Lion.
    Since ML will surely be released in the next couple of weeks, I'd wait and see, for instance, if it addresses some of the video/USB problems that have been reported here. Some with developer seed copies of ML say that it 'fixes' the USB 3.0 problems and some of the video problems (obviously not ghosting, distorted video, etc.).
    So I'd just wait a couple of weeks, see if some of the issues are cleared up, then order the Retina display if that's what you want. Every other problem I've read of seemed to have been fixed by replacing the computer, logic board, etc. That's just normal.
    Good luck,
    Clinton

  • What cable do I need to buy to connect my Macbook Pro (2011) to a VGA screen? I tried the "Mini DisplayPort to VGA", but apparently it doesnt fit the 2011 Pro version...

    As the topic says,
    What cable do I need to buy to connect my Macbook Pro (2011) to a VGA screen? I tried the "Mini DisplayPort to VGA", but apparently it doesnt fit the 2011 Pro version...
    Help me out please.

    Yes ... minidisplay
    But what I do not like in that picture (my personal view, others may think differently), is that there is much plastic around the connectors where the cable must fit.  You may ot may not be able to get the cable to *fully seat* with the adapter.
    Other adapters (http://www.microcenter.com/single_product_results.phtml?product_id=0334087, yes I know this is a DVI) hve no plastic barriers to connections.

  • Hey Dears, I was working with my Macbook pro 2011, then i have some flash light in the screen, so i shutdown the computer, when i try to open it again i had a black screen, so any one of you have any idea about what should i have to do ?

    Hey Dears, I was working with my Macbook pro 2011, then i have some flash light in the screen, so i shutdown the computer, when i try to open it again i had a black screen, so any one of you have any idea about what should i have to do ?

    Can you start Firefox in [[Safe mode]] ?
    You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    You can initially skip the step to create a new profile, that may not necessary for this issue.
    See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • 3 week old Macbook Pro 2011 now has dot in middle of screen?

    I bought my Macbook pro 2011 Hi-res 15" Glossy - Configured to Order  3 weeks ago from the Apple Online Store. After installing and playing a game this week, I notice that a grey dot appeared in the middle of the screen, especially noticeable when browsing on safari, with a white background.
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    Do you have access to an Apple Store? If so, take your Mac in for evaluation and ask. We are just fellow users, so we can't speak for Apple.
    Pixel problems are a judgement call--Apple will determine what should be done on a case by case basis. If Apple determines that the display is unsatisfactory because of this flaw, you might possibly get a replacement display, especially since your problem is in the center.
    Good luck!

  • Severe wireless problems; MacBook Pro 13inch Early 2011

    I just installed updates on my MacBook Pro 13inch early 2011.  I now have severe problems with my wireless. What can I do to undo the updates? One of them was a firmare update.

    There is generally no need to undo the Updates, just Re-Do your wireless setup:
    System Preferences > Netowrk > WiFi > ( Assist Me ) ...
    ... Assistant.
    Be sure to specify a new Location.

  • MacBook Pro 2011 - 15" Core i7 - SSD - Heating, Screen Flickering Issues

    Hello,
    I recently brought MacBook Pro 2011 15" Anti-glare High Resolution with Core i7 2.2 G Hz, SSD, 8GB of RAM. I installed Microsoft Office and Angry Birds at this time. I'm facing multiple issues with my first Mac. Is anyone facing these kinds of issues in new MacBook Pro 15" models?
    Issue 1: Heating: Fan running on high speed even though room temp is below 60F. No major applications are running at that time expect Office 2011 and web surfing (NOT watching any video) and listening iTunes.
    Issue 2: When I log-off from computer, the screen flickers and goes to lower resolution. Also the windows colors changed to different colors. After log-in, I went to System Preferences > Displays. The highest resolution is already selected (1680 x 1050) When I try to change to lower, it changes but still displays different window colors and changing suddenly.
    Troubleshooting Steps:
    1.) Shutdown and Disconnected Power Cable (at that time battery is at 65%)
    2.) Reconnected Power Cable and Power On the system
    3.) Display shows correctly.
    Unable to Resolve:
    1.) Still fan is running on higher speed at low temp (below 60F with no major application running)
    2.) Sometimes Display is not showing properly. It shows different color shades.
    I scheduled support call with Apple Support and let's see what Apple can do...

    I brought my first MacBook Pro 2011 on Day 1, so I can't return it since it won't come under 14 day return policy. I'm taking my Mac to Apple Store to fix all these issues. AppleInsider is also confirmed Disaplay Flicker issue on some of the models that they tested.
    *Apple Support KB:*
    On High Fan Speed Issue: http://support.apple.com/kb/HT4543
    On Display Flicker Issue (not at exactly pin-point this issue): http://support.apple.com/kb/HT1573
    On Gray Progress Bar Issue: http://support.apple.com/kb/TS3148
    *Other Tech Forums:*
    On back-light keyboard: http://forums.macrumors.com/showthread.php?t=1112874

  • I have recently been knocked over whilst carrying my mac book pro, the screen is now damaged and it wont charge at all... would apple replace it ?

    i have recently been knocked over whilst carrying my mac book pro, the screen is now damaged and it wont charge at all... would apple replace it ?
    i have tried buying a new charger incase this was the problem, it wasnt, it just wont icharge/turn on at all, im just wondering would apple replace it, as  am a student and need a computer and this is my only one?

    Sorry no Apple will not replace it. What happened was an accident and the Apple warranty does not cover accidental damages.
    So it looks like you will need to buy a new computer or pay to have your Mac fixed.

  • I want to upgrade the ram on my macbook pro 13inch (early 2011). i found an 8Gb (4Gb x2) PNY "mac compatible" that is DDR3 PC3-10666 but my macbook is a PC3-10600. Do i need to use a ram with the exact specifications that my macbook lists?

    i want to upgrade the ram on my macbook pro 13inch (early 2011). i found an 8Gb (4Gb x2) PNY "mac compatible" that is DDR3 PC3-10666 but my macbook is a PC3-10600. Do i need to use a ram with the exact specifications that my macbook lists? Or will the ram i am trying to buy work fine?

    Yes that is your best bet.  Without looking at it too closely double check your options here:
    OWC http://www.macsales.com/
    or Crucial http://www.crucial.com/

  • Macbook Pro (2011) froze while working, forced shut down, now won't turn on. Grey screen with apple logo and spinning wheel for hours. Help?

    Macbook Pro (2011) froze while working, forced shut down, now won't turn on. Grey screen with apple logo and spinning wheel for hours. Help?
    Unfortunately do not know the operating system since I never updated anything and I can't get in to it.
    Thanks for your assistance.

    If you want to preserve the data on the boot drive, and it's not already backed up, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
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