14.2.1 update Save for Web not working

Opening up an image I made moments ago through Save for Web dialog (as a normal 'web' 72 dpi image) returns a 300dpi image every time. Not functioning. This happens every time since the update to 14.2.1. I thought it must be me somehow, but it is the software.
I am running 10.8.5 on a 6-core 3.33 GHz

Yes, I am serious.
When I want to save a JPEG that has a particular ppi value I use File - Save As.
So I ask again:  What is your use for your images that you're using Save for Web and care about the ppi?  Perhaps there's another way to get what you want rather than through Save For Web.
I'm not being critical - I promise.  I just thought maybe I could suggest alternatives.
-Noel
P.S., The ppi normally doesn't matter when images are displayed on the web.  HTML usually is used to size images by pixels or points.

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