14 Months and the Hard Disk Fails!!!!!
Well I am raging, I have had the Mac for 14 months now, and at the 12 month point I had the option of extending the warranty, because of Christmas I had only one opportunity to buy over the phone, from a cold call!! Now I never do this and told them that, they said its a one chance only because they are closed over Christmas.
So 2 weeks ago my hard disk failed, its damaged beyond even data recovery!! I have tried to find an online complaints procedure, err none to be found. I think it is shocking that a piece of equipment should fail less than 2 months out of warranty!!
Anyone with any advice for a complaints procedure would be greatly appreciated.
Thanks
Andy
Had one lady opt out of one on an iPod , Apple only covers for 15 days , something happened on the 17th day , she was out almost 200 bucks and nothing could be done. SOL
Why did you rip off the old lady? Just because she didn't buy the extended warranty?
You are obviously cluelss. The iPod warranty is for one full year, not 15 days.
http://docs.info.apple.com/article.html?artnum=304869#faq2
"How long is my iPod covered by Apple’s warranty?
Your iPod or iPod shuffle is covered for one year by Apple’s Limited Warranty for iPod. Warranty service for eligible repairs is available at no charge for twelve months from the date of original retail purchase (”date of purchase”). If you have purchased an AppleCare Protection Plan for iPod, there will be no shipping and handling fee. A $29.95 shipping and handling fee will apply to all warranty repairs performed six months after date of purchase."
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It's a very straight forward procedure to replace the Hard Drive yourself. Post back with the full Model No. or Part No. of your notebook. Also, do you have your set of Recovery DVDs?
Regards,
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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Big Probelms, Mt theory is its the hard disk
So i had to force shutdown last night on my macbook, it was running basic apps, mail, firefox, msn. so when i went to boot up i got a blank grey screen and the hard disk clicked twice.
I need to get the files off this disk but my macbook wont even go to target disk mode, when i boot from the install cd disk utility and system profiler dont even recognise the hard disk connected.
if i call apple will they send me a new hard disk in the post nd take back the old one or do i have to go and send the whole machine to apple ?
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(353) 1850 946 191
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http://www.macmaps.com/backup.html
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If covered under Warranty, you may contact the HP Tech Support and have them ship you a replacement drive, or else you may purchase a new one.
If you would like to purchase a new Hard Drive, any of the below will work.
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320-GB, 5400-rpm Part Number: 622643-001(the one shipped with the notebook)
250-GB, 5400-rpm Part Number: 622641-001
You can contact the HP Support Team(Phone, chat, email) from the below link:
http://h10025.www1.hp.com/ewfrf/wc/contacthp?cc=us&dlc=en&lc=en&product=5166284 -
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