1415 fnw printer wireless connection extremely slow or not working with OS X, works with windows

The wireless connection to the printer is either extremely slow or not working at all on OS X Yosemite. It shows up in the list of printers in Bonjour in Safari, and I can connect to parts of the web interface if I wait a very long time. However, I cannot add the printer as a new printer in System Preferences even though the printer shows up.
I have upgraded to the latest firmware. The WiFi indicator on the printer is on, "green", and it has a reserved IP showing up in my router (ComCast). It seems that Windows machines can printer to the printer wirelessly without a problem.
Any help appreciated.
Stephen
This question was solved.
View Solution.

Hello @sscotti,
I would like to assist you today with installing your wireless HP LaserJet Pro CM1415fnw Color Multifunction Printer on your Mac OS X 10.10 Computer. Now you indicate in your post that this printer works fine with Windows computers, and you are able to 'see' the Bonjour printer on your Mac. Therefore, the issue that you are experiencing is not network related. Rather, I do believe that you are experiencing a driver conflict on your Mac OS X 10.10 computer. Can I please have you run the steps below to resolve this issue.
Step 1: Uninstall Drivers and Software:
First, I'm going to have you 'clean up' your Mac OS X 10.10 computer to verify that any trace of your Laserjet printer is gone so we have a nice clean slate to work with. Please click here and when the website opens select the drop down for 'Mac OS X v10.6, OS X v10.7, OS X v10.8, and OS X v10.9' as the steps are the same for Mac OS X 10.10. Run the appropriate uninstall steps for the method in which you originally tried to install your printer: Apple Updates, or the HP Driver download.
Once the uninstall is complete, please proceed to the next step.
Step 2: Verify and Repair your Disk Permissions on the Mac:
Open Macintosh HD and go to Applications
Go to the Utilities Folder
Open the Disk Utility
Select the Hard Drive volume you are using (usually on the left)
Select Verify Disk Permissions
Once that process is done, select Repair Disk Permissions
Step 3: Check for Apple Updates:
Go to Apple
Select System Preferences
Select Software Update
Click Update Now
Install your available updates
Restart your computer
Step 4: Reinstall your Software and Drivers:
Please click here to download the appropriate Mac OS X 10.10 drivers for your HP Laserjet printer.
Once the website opens select the 'download' button on the top left
Once the download has completed, please follow the onscreen steps to reinstall your printer.
Once the reinstall is complete, test the print and scan functions to ensure that your printer is functioning as per normal.
Please respond to this post with the result of your troubleshooting. Should you still be experiencing issues there are additional steps I can have you run through. I look forward to hearing from you. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Similar Messages

I can not get my facetime to work. I have a wireless connection but I can not get my facetime to work

I can not get my facetime to work. I have a wireless connection but it is not working.

Doublechecking, Jensen. What's the precise text of your error message, please? (There's a few different ones I can think of that you might be getting.)

Boot camp Windows xp SP2 wireless is extremly slow

boot camp Windows xp SP2 wireless is extremly slow or doesn't work at all. It shows connected on weird 270Mpbs good connection. Other PC and laptops work fine. They are on Linsys wireless N GB router.
I heard some people have problem with SP3, but I am on SP2. If I boot into MAC os, it works perfectly.
It's MacBook 13, just bought it last week. All drivers are updated.
Any suggestion?
Thanks

I tried what Snackyotter did with no success. I don't really use the Caps Lock Key, or the Option Key at boot, when I want to switch to Boot-Camp and Mac OS X I just change the Boot Disk in System Preferences & vise-versa. Thanks for trying to help though. This weekend I am returning my Apple Slim Wireless Keyboard at the Apple Store. I still have the original packaging and receipt, I bought it offline and received it a few days ago. If the return doesn't go as planned and I'm stuck with this keyboard I will keep this question labeled 'unanswered'. If the return does go well I will label it solved, there is no need really to keep this topic waving around when I no longer have the Apple Wireless Keyboard. I have never EVER even thought of returning an Apple product before, wish me luck. To Apple though I must say that I am disappointed that you have had many months to fix this simple issue since this keyboard came out, but have decided not to. I will try to keep you updated. Again Thank You for your kind support.
tmt345

Computer to Computer connection extremely slow

Hello, I am having the following problem. I set up a computer to computer network (Create Network...), with all the right sharing services open, no firewall. With one PB 15, I have this consistent behavior: when I log onto another machine (via "My Network" -- oh, what a bad name, that reminds me...I can't say), or another machine connects to it, the connection extremely slow. So transfering files can take forever. Furthermore, in most of the cases the only available protocol that is offered is FTP, not Appleshare. In most cases too, the connection is interrupted half-way.
Any suggestions? I tried all what I could think of. All machines run on 10.4.2, they all have Airport Extreme cards, updated with the latest software.
Best to you all,
l.

Try changing the advanced wireless settings.
Open the setup page of the router.
Go to wireless tab and click on advanced wireless settings sub tab. Change the beacon Interval to 75, RTS threshold to 2307 and fragmentation threshold to 2307. Save the settings. Go to setup tab and reduce the MTU size to 1365. Save the settings and power cycle the router. Now try on the wireless computer.
How many wireless computers do you have?
The speed is slow only on one wireless computer or on all the wireless computers?
You don't need to downgrade the Firmware on the router.
Download the latest firmware from the Linksys website and upgrade it on the router.
After upgrading the firmware on the router, it is recommended that you should reset the router and reconfigure the router.

HP Solution Center Printer Wireless Connection

HP OfficeJet X6480 Printer, Wireless Connection. I recently upgraded from Windows Vista (64-bit) to Windows 7 (64-bit). After installing Windows-7 drivers & software for my printer, HP Solution Center continues to say that my printer is not connected & is off-line. I know for a fact that this is not tue, because I can print a test page & other documents. I realize that this is "not really a problem", but was wondering if there was an additional patch or software version necessary to resolve this issue.

Heck Solution Center doesn't ever find my wireless printer at all, yet every thing is installed and runs perfect.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

ITunes download is extremely slow or not working, am I the only one experiencing this, iTunes download is extremely slow or not working, am I the only one experiencing this

iTunes download is extremely slow or not working, am I the only one experiencing this, iTunes download is extremely slow or not working, am I the only one experiencing this?

I do not have a solution, just the same complaint. ***! ! I just used the iTunes store 2 weeks ago and now, after reviewing everything they asked for including ID/Pass/ Account Info etc. I can't even get into the store. I have tried asking at the Mac store and it has all been to no avail. I was perfectly happy with iTunes before all of this ********... seriously what is the issue with iTunes? They ask me to upload a new version (with no system specs anywhere that I can find on the page) and then say it can't utilized because of system inadequacy. It is exceedingly frustrating.

Network connection extremely slow after snow leopard upgrade

I should first state that my son's new Intel Mac Mini (2009 model) is working fine without any issues - it is on the "n" band. My wife's macbook (on Leopard) and my Thinkpad are continuing to work fine - both connecting to the "g" band of my Simultaneous Dual band AEBS.
On my 2008 model mac mini, the installation went thru fine, but the network connection is extremely slow - it is connecting using the "g" band. Even when I launch the Airport utility, it takes a while to locate the AEBS and then when I click on "Manual Setup", it takes a very very long time to read the configuration. This tells me that the airport interface on the mac mini has some driver issue.
I tried all the suggestions given in other threads (listed below), but none of them worked.
1. Created a new network location and rebooted
2. Trashed the com.apple.airport.airportutility.plist and rebooted
3. Rebooted countless number of times - illogical, but that kicks in when I can't find a solution.
It is past midnight here (20miles from Apple headquarter). Going to wait for another 30minutes. After that, I will use SuperDuper to install my Leopard back on my mac mini which I had cloned before starting the installation.
Appreciate any suggestions - I am open to any prayer solution as well! If not, the Snow Leopard family pack is going back to the Apple store on Monday.
Just saw at engadget: "On a 17-inch unibody we were putting through the paces, the WiFi inexplicably has gone out and we have yet to get it working again."
Message was edited by: new2appletv

Some more info about my setup:
*Simultaneous Dual band AEBS:*
Radio Mode: 802.11n only (5 GHz) - 802.11b/g
Radio Channel Selection: Manual - 161 (5GHz), 6(2.4GHz)
*Airport Express:*
Wireless mode: Extend a wireless network
Allow wireless clients checked under the name of the network (same as for AEBS).
Both are WPA/WPA2 Personal security. And both the routers were upgraded to 7.4.2 firmware this morning with the hope that it will help.
*N Devices (both working fine):*
Apple TV 40GB
2009 Model Mac Mini upgraded to Snow Leopard - working perfectly.
*G Devices:*
Thinkpad running WinXP
Dell Laptop running WinXP
Acer Netbook running WinXP
iPod Touch
iPhone 3G
Linksys webcam
_All of the above are working fine_.
+2008 model Mac mini -+ upgrade to Snow Leopard shows extremely slow wifi connection that it is unusable. It takes 20min to load apple homepage. When I boot from the clone of my Leopard lying on my external drive, it works perfectly.
I compared the settings between all the tabs of Network-->Airport-->Advanced and they are identical between Snow Leopard and Leopard mode except that SL doesn't have the "Apple Talk" tab.
Appreciate any help to debug this.

PRINTER WIRELESS CONNECTION ISSUE

PRINTER 3050A All IN ONE Printer Scanner Fax
prints well with USB Connection BUT doesn't print on ePrint or Wireless, THOUGH the lights indicate there is positive connection. Error MSG: "Printer is Offline" but HP Printer screen indicates Online as do all ligths on printer. I've used the Router WSB reset and have completely shut the printer down, unplugged it and resumed in more than an hour. No change.

Hi @LITTLEBOYBLUE,
Welcome to the HP Support Forums! I see you are not able to print wirelessly to your HP Deskjet 3050A, when you attempt to print wirelessly, you get a 'Printer Offline' error message. You have 2 options when setting up your DJ 3050A to your network, you can use the HP's Auto Wireless Connect or do a USB to Wireless conversion. To get started click on the link below:
Setting Up the Printer for a Wireless Network for the HP Deskjet 3050A and 3070A e-All-in-One Printe...
Please let me know if you were able to connect your HP DJ 3050A to your Wireless network successfully.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Dropping Wireless Connection & Speed Slowing Down

Hi,
Up until a week ago I had two BT lines, I will call them line 1 and line 2. Line 1 (front room) was used purely for phone calls, and line 2 (middle room) had Broadband activated on it. When it came time to renew the yearly line rental I checked and had it confirmed by BT that the available Broadband speed was faster on line 1, so I decided to cancel line 2, and move my Home Hub 4 into room 1 having arranged to activate Broadband on what in theory should be a line that gives a better speed.
My current problem is two-fold. Firstly I am not yet getting the line speed that I was expecting. I have spoken to the Technical Help Line, and understand that following the activation of Broadband on the line in Room 1 I should wait 10 days for the available speed to stabalise. Currently I am 7 days on from line activation.
A few days ago I was getting download speeds around 2.70 Mbps, with upload speeds around 0.38 Mbps. The IP profile for the download speed at that time was set at 2.77 Mbps. The IP profile for the upload speed was set at 0.45 Mbps. Over the past week I have done numerous speed checks and found that the speed did vary, as might be expected, but was generally always around these figures. Because of the line check speeds I was given by BT's own staff I was expecting the available speed to get better, not slow down! I was originally advised to expect line speeds of between 3.5 Mbps - 5.5 Mbps.
Over the last 24 - 36 hours the speed has slowed down, and a few minutes ago these are the figures I observed:
Download speed achieved during the test was - 1.3 Mbps
For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
IP Profile for your line is - 1.33 Mbps
Upload speed achieved during the test was - 0.34Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps
Line speed then is one issue, but there is another.
My second, presently very frustrating problem is that even though the Hub 4 is consistently powered, and maintains a steady Blue light showing that Broadband is available, my wireless connection that I receive from the Hub keeps dropping. I should add that the distance from the Hub 4 in Room 1 to where I work with my laptop in Room 2 is only about 15 - 20 feet. I used the old Hub 2 until a few weeks ago, and neither my daughter on her laptop, or myself, had any problems with 'dropping' the wireless signal, whichever room we were in, or even if we used our respective laptops elsewhere in the house. I was convinced enough by the publicity 'blurb' to believe that Hub 4 was more reliable, with fewer drop-outs. So far this has not proven to be the case.
I know that I need to wait a few days more till the 10 days are up, but would really appreciate some kind soul commenting on the above. I have looked at the Logs, but without knowing what segment would be helpful in aiding a diagnosis of my two issues I didn't want to provide unnecessary information. So if any particular element of the Logs would be useful, please let me know.
Yours in hope,
Alan
Solved!
Go to Solution.

Hello again,
With your help I was able to locate the place to change the channel manually, which I did, thanks for that. It only resulted in a marginal improvement, but any improvement is good I guess.
HH4 has now been showing a steady connection for three + days, so, as requested, here are the noise stats:
16:14:16, 26 Nov. ( 76.170000) DSL noise margin: 22.00 dB upstream, 12.20 dB downstream
16:14:16, 26 Nov. ( 76.080000) DSL line rate: 448 Kbps upstream, 3104 Kbps downstream
I have done several speed tests and they all show broadly similar results, namely that my download speed is usually around 2.67, whereas my IP Profile is set at 2.74.
I don't know whether this is worth mentioning but I only have an old style BT socket on my line, not one that has a test socket inside, so I can't do any of the tests using that facility.
Although my broadband connection has been stable and active on the HH4, as far as using wireless to connect my laptop in another room I do still get several dropped connections each day.
Even when I am connected to my HH4 by wireless, and my signal, as now, is only in the four bar bracket, by looking at the other Networks that are active in my street/area I can see, although it is rightly secured, that someone is using a HH3 and the signal on that is powerful enough to register a full five bar (excellent) strength on my laptop. How near or far away from me that user with a HH3 is I do not know, the point is however I can receive a more powerful and consistent signal from their Hub than my own. I must confess to being puzzled by that. What could be the reason?
Is there any further help or guidance that you can give that might assist in raising my IP profile, in the hope that my speed might increase? Or do you have any further suggestions as to how I might reduce the noise on my line to a more acceptable amount, so that my signal might give me a better wireless connection?
Thanks again for any advice or help you are able to give.
Regards,
Alan

Reset won't work!Trying to fix inernet connection: extremely slow to partial download only.

Have old iOs 106.8. Connection to internet was extremely slow, so, stupidly, updated Firefox to current iteration. Now nearly impossible. Connections are incredibly slow or incomplete. So - tried to Reset Firefox. THAT won't work. Keep getting "This is embarrassing"message re unable to load tabs, etc. and to close open windows. So I do. The only windows are Mozilla's, btw. Keep getting same thing. Round and round and round, etc.

There are several thing for you to check out.
*1
Some problems occurs when your Internet security program was set
to trust the previous version of Firefox, but no longer recognizes your
updated version as trusted. Now how to fix the problem: To allow
Firefox to connect to the Internet again;
* Make sure your Internet security software is up-to-date (i.e. you are running the latest version)
* Remove Firefox from your program's list of trusted or recognized programs, then add it back. For detailed instructions, see
'''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link}

WRT150N v1.1 Wireless connection is slow

I just recently set up a WRT150N V1.1 router up for my girlfriend. Setup was easy got everything connected just fine. Both her and her roomates laptop and the Wii all can connect with full signal strengh. The issue I am having is with the internet connection. It is brutally slow. One of the laptops is G and the other super G. Both connect at the appropriate rate. However when I run a speed test their internet connection is coming in around 200kbps. So I decided to grab an ethernet cable and hard wire it into the router. I did that ran the speed test and it resulted with 22mbps. Tested multiple times both wireless and wired on both laptops with the same result. I have an N card in my desktop that I may lug over there just to see if that makes a difference. I am just curious if there is some settings that I can play with that may have an effect. I have not checked to see if there is a firmware update available, I will do that soon. Any help would be greatly appreciated, thanks.
Edmund

It sounds like all your girlfriend's wireless devices are wireless g -- is that correct? If so, set the WRT150N to "wireless g only". Also, it sounds like your computer's software firewall might be the problem -- temporarily turn it off and see if that corrects the problem. Alternatively, set the computer's software firewall to "trust" 192.168.1.1
Even though your computer shows "full signal strength", you can still be getting lots of interference from other 2.4 GHz devices. See below for more info on how to correct this type of problem.
There are many causes for poor wireless connections, and many solutions:
First of all, give your network a unique SSID. Do not use "linksys". If you are using "linksys" you may be trying to connect to your neighbor's router. Also set "SSID Broadcast" to "enabled". This will help your computer find and lock on to your router's signal.
Poor wireless connections are often caused by radio interference from other 2.4 GHz devices. This includes wireless phones, wireless baby monitors, microwave ovens, wireless mice and keyboards, wireless speakers, and your neighbor's wireless network. In rare cases, Bluetooth devices can interfere. Even some 5+ GHz phones also use the 2.4 Ghz band. Unplug these devices, and see if that corrects your problem.
In your router, try a different channel. There are 11 channels in the 2.4 GHz band. Usually channel 1, 6, or 11 works best. Check out your neighbors, and see what channel they are using. Because the channels overlap one another, try to stay at least +5 or -5 channels from your strongest neighbors. For example, if you have a strong neighbor on channel 9, try any channel 1 through 4. If your router has settings for "standard" and "wide bands", set them to be at least 2 channels apart. For example try standard band on channel 11, and wide band channel 9.
Also, try to locate the router about 4 to 6 feet above the floor, in an open area. Do not locate it behind your monitor or near other computer equipment or speakers. The antenna should be vertical.
Also, in the computer, go to your wireless software, and go to "Preferred Networks" (sometimes called "Profiles" ). There are probably a few networks listed. Delete any network named "linksys". Also delete any network that you do not recognize, or that you no longer use. If your current network is not listed, enter its info (SSID, encryption (if any), and key (if any) ). Then select your current network and make it your default network, and set it to automatic login. You may need to go to "settings" to do this, or you may need to right click on your network and select "Properties" or "settings".
If the above does not fix your problem, download and install the latest driver for your wireless card.
Some users have reported improved wireless performance by switching to WPA encryption.
If you continue to have problems, try the following:
For wireless g routers, try setting the "Transmission Rate" to 54 Mbps. For wireless n routers, try setting the "n Transmission Rate" to 162 Mbps, and the (wireless g) "Transmission Rate" to 54 Mbps.
If you still have trouble, download and install the latest firmware for your router. After a firmware upgrade, you must reset the router to factory defaults, then setup the router again from scratch. If you saved a router configuration file, DO NOT use it.
Hope this helps.

My wireless connection is slow

I've had my new apple for only a week or so, and the wireless connection is really slow, even when it shows it at full strength. My four year old HP laptop downloads files just as fast or faster than my apple and it shows that it's connection is very weak (almost not there). Any ideas why this would be?

Having read through the forums - and had problems on my machine - I think there are three different problems to do with Wireless on the new Intel Macs.
1) Poor Bluetooth reception (Mac Pro only)
a handful of people seem to have the wrong antenna wire connected to the bluetooth module in the Mac Pro.
2) Failure to auto-connect to a base station. Following Sleep etc.
OS X maintains a list of preferred WiFi base stations to auto-connect to. Something is broken with this feature, so the Mac fails to automatically re-connect. This can be corrected by removing the name and re-adding. (A more radical form of this solution seems to be deleting the prefs file from the system)
3) Slow or very slow wifi connection speed. This seems to be affecting iMacs and Mac Pros fitted with the very new Draft 802.11N wifi boards made by
Broadcom. BCM94321MC. Which shows up in System Profiler as (0x14E4,0x87)
Macs with this problem show a number of issues:
* Inconsistent ping times even to a local machine.
* Low signal strengh indicator (even when next to the the transmitter). In my case I see 3 out of 4 bars in the menu indicator. And 5 out of 15 bars in Internet Connect.
* Throughput that never gets better than 460Kbytes per second (3.6mbits) Note that this might be faster than your internet connection, and you might find this speed acceptible or not notice the problem. However the card should be able to deliver 54-27 Megabits across a local network - almost ten times the speed it manages at best.
I think this last problem could be a manufacturing defect, or something wrong with the firmware on the card. The card behaves identically when running under Windows. Which rules out the driver. Under Windows the signal strength appears full - but the throughput is still poor.
I am hoping a firmware update will resolve this issue. But if you need fast wireless in a hurry, a Wireless-Ethernet Bridge plugged into your ethernet port might be your best option.
I'd like to hear from anyone who has one of these cards and is getting more than 10megabits through it.
Glyn

HT201068 Updated Remote Desktop Admin 3.8 and now my Time Capsule wireless connection is slow

I recently updated to Remote Desktop Admin 3.8 and since then, I have had issues with the wireless connection from my Time Capsule.
1) I reset modem and had no change. 2) I then plugged the ethernet directly into my Mac and the connection was great so it's not the service or modem.
3) I hard reset the TC and when it came back, the speed was good but went back down after a few minutes. 4) Plugged ethernet directly into Mac and again, the speed was great so it is definitely the TC.
Would love some help resolving this. Hoping I don't have to get a new wireless router. Maybe the TC is too old? I purchased it in 2009 or 2010/ Current version 7.6.4

Most home routers running 24/7 are good for about 3years.. your TC has now managed to survive 6 years.. it is well and truly time for a replacement. Simple fact is, it should be dead by now.. so you are living on borrowed time whatever happens.
Why RDA would slow the wireless I am not sure..
Are you running Yosemite.. ?? I tend to point the finger at the OS rather than an application.. mind you if the amount of data going back and forth has increased.. what appears to be slower wireless might actually be something else.
Apple has reasonable wireless analyser built into the OS since mountain lion.. it is well worth using.
http://osxdaily.com/2012/07/31/wi-fi-scanner-mac-os-x-mountain-lion/
I recommend doing a few things like short names, no spaces pure alphanumeric for everything in networks. Passwords also must comply. Apple made changes to network protocols since Mavericks but did not fix the names being recommended in the airport utility.. and still haven't which break their own rules.
And fix names for bands differently so you can force the connection.. plus setting channels.
However in a unit of that age.. it will have pretty weak 5ghz and that is what is important for high speed wireless.. Apple have hindered 2.4ghz since forever.

Internet connection extremely slow in most applications

I have an aluminum iMac 2.4GHz. I also have an iBook G4. Both are on the exact same desk and connected to my universities internet connection.
The iBook can surf the internet fine, as well as download software updates with no problems. However, the iMac takes soooo long to open a webpage, and can only do it on half of the attempts. Using Software Update is a joke because it takes 5 minutes to download a megabyte, and then times out. Mail also has problems.
Stranger still, when I finally get to a download page to download some freeware, the download happens at normal speed.
When I restart in Windows XP, I can surf the net just fine and install updates and check mail.
I have opened Network Preferences on the iBook and iMac to compare, and they both have almost identical settings. Maybe this is where I need to look for the problem.
What can I do to solve this problem?

I have very little experience with wireless authentication protocols, so my answer is intentionally vague - hopefully someone can get you a better answer.
TTLS and PEAP are different authentication protocols used with wireless connections.
The first thing I'd try is to get to the network settings and try to change the iMac to use TTLS for authentication.
The WINS servers are kind of a strange happening...those settings will typically come from a DHCP server, is it possible that your iMac is holding on to DHCP settings from a different segment of the network you're on - have you tried renewing the DHCP lease (probably won;t help, but, you can try)
Jeff

Canon MP560 prints wirelessly ok but scanner is not recognized

Something is going on with the latest Mac OS. Seems to be only with Intel Macs only.Image capture does not recognize either scanner I have.(Canoscan 8400F also).
I see others have broken connections other than Canon also.
Has Apple given an official release about this problem? Some have workarounds that are at programming level,but i'm not going anywhere near that fix. And Twain Sane isn't much of a fix as it doesn't give full capability of scanning like the original program used to run the scanner.I don't want to go through a whole number of steps to get it to work.I don't have Photoshop to make a workaround.
Here is what my friend had to do to get his new and old one to work:
"I am okay now, as I have the older CS3 Photoshop now sitting next to the CS4 version, and I've got the older one running in Rosetta compatibility mode and this lets me run the Canon scanner driver in full 16 bit colour mode. If I only wanted 8 bit colour files, I could just use the Canon utility but for working with restorations of old images, you want 16 bit greyscale (for old B&W pictures) or 16 bit colour mode."

Ross W wrote:
Something is going on with the latest Mac OS. Seems to be only with Intel Macs only.Image capture does not recognize either scanner I have.(Canoscan 8400F also).
In order to use Image Capture for scanning via USB from either Canon device you may need to update the Canon ICA drivers included with Snow Leopard. The Canon v1.5.1 update can be downloaded via the following link.
http://support-au.canon.com.au/contents/AU/EN/0100213301.html
This will update the Canon IJScanner1 package located within the core Image Capture > Devices folder.
For the wireless connected MP560 I don't believe Image Capture can be used. But you can use Preview or even the MP560 Scanner queue in Print & Fax. You will need to install the Canon MP560 scanner driver listed below.
http://support-au.canon.com.au/contents/AU/EN/0100204302.html
With regards to using Preview, to see the networked scanner you will have to click on File > Import from Scanner > Included Networked Devices. Then when you click on File > Import from Scanner again, the MP560 should be shown as an available device.
Has Apple given an official release about this problem?
I don't believe there is a known problem with OS X 10.6.4 Image Capture so therefore I would say there is no official release from Apple.
Some have workarounds that are at programming level,but i'm not going anywhere near that fix.
I would suggest that the workaround you have seen, especially at a programming level, would be meant for older models of scanners that have no official support from the vendor. But this is not needed for your scanners as Canon has provided drivers that function correctly on 10.6 for the majority of their scanners and AIO's.
And Twain Sane isn't much of a fix as it doesn't give full capability of scanning like the original program used to run the scanner.
There is no need to SANE. The following link is the Canon provided scanner driver for your CS8400F.
http://support-au.canon.com.au/contents/AU/EN/0900334701.htm
I don't want to go through a whole number of steps to get it to work.I don't have Photoshop to make a workaround.
Like SANE, Photoshop is not needed. I am scanning over a wireless network at home with my new MP990 using the Canon MP990 scanner queue without a problem.
And my LiDE200 connected via USB to my Mac works fine also.
Pahu

1415 fnw printer wireless connection extremely slow or not working with OS X, works with windows

Similar Messages

Maybe you are looking for