1456: The remote management agent is unable

Question

Hi
I have :
Server NW6.5 Sp5
Zenworks desktop 6.5 SP2
Client NT4 SP6 - Client novell 4.90 SP2
W2000 SP4 - Client novell 4.91 SP2 - Agent Zen SP2
WXP SP2 - Client novell 4.91 SP2 - Agent Zen SP2
The problem is that I can't connet with "remote management" some PC with XP;
The error in log file is:
#(464)# 10.16.27 02/16/06 Normal : Loading :
C:\Programmi\Novell\ZENworks\WMSchApi.dll
#(464)# 10.16.27 02/16/06 Critical : Workstation NOT yet authenticated...
#(464)# 10.16.27 02/16/06 Critical : ZENNDSUtil: initializeContext()
failed...
#(464)# 10.16.27 02/16/06 Normal : Reading workstation DN and tree name...
#(464)# 10.16.27 02/16/06 Normal : workstation DN -
PC01-WINXP-00:0B:CD:F8:F2:44., treename - TREE_GROUP
#(464)# 10.16.27 02/16/06 Normal : Loading :
C:\Programmi\Novell\ZENworks\WMSchApi.dll
#(464)# 10.16.27 02/16/06 Critical : Workstation NOT yet authenticated...
#(464)# 10.16.27 02/16/06 Critical : ZENNDSUtil: initializeContext()
failed...
#(464)# 10.16.27 02/16/06 Normal : Neither policy settings active. All
operations disabled.
#(464)# 10.16.27 02/16/06 Normal : ZENNDSUtil: Finished reading policies
#(464)# 10.16.27 02/16/06 Normal : ZENNDSUtil: Unloaded modules...
#(464)# 10.16.27 02/16/06 Normal : UnLoadZenAutilLibrary :Successfully
unloaded ZenAutil.dll
#(464)# 10.17.48 02/16/06 Normal : RMSessionFinished - Begin
If I check if the ogject workstation is authenticated on NDS, I not find the
connection.
I can connect only with che workstation that are list in connection.
Why some workstation connect to NDS ?
Thanks for help.
Gianluigi

Answer 1

Try deleting the workstation object and reboot the workstation (sometimes
a 2nd reboot is required).
> Hi
>
> Another information, if I use only the agent with out client novell, I
have
> no problem because the workstation is connect to NDS.
> If I want use client novell and Middle Tier is possible set Middle Tier
how
> default connection for remote manager ?
>
> Thank
>
> Gianluigi
>
> "Gianluigi Cortinovis" <[email protected]> ha scritto nel messaggio
> news:[email protected]...
> > No, I have disable windows firewall.
> >
> > Gianluigi
> >
> > "craig wilson" <[email protected]> ha scritto nel messaggio
> > news:[email protected]...
> >> Windows Firewall perhaps?
> >>
> >> --
> >> Craig Wilson
> >> Novell Product Support Forum Sysop
> >> Master CNE, MCSE 2003, CCNA
> >>
> >> Editor - http://www.ithowto.com
> >>
> >> (Seeking Full-Time Expert? Drop me a note :> )
> >>
> >>
> >> "Gianluigi Cortinovis" <[email protected]> wrote in message
> >> news:[email protected]...
> >>> Hi
> >>>
> >>> I have :
> >>> Server NW6.5 Sp5
> >>> Zenworks desktop 6.5 SP2
> >>>
> >>> Client NT4 SP6 - Client novell 4.90 SP2
> >>> W2000 SP4 - Client novell 4.91 SP2 - Agent Zen SP2
> >>> WXP SP2 - Client novell 4.91 SP2 - Agent Zen SP2
> >>>
> >>>
> >>> The problem is that I can't connet with "remote management" some PC
with
> >>> XP;
> >>> The error in log file is:
> >>>
> >>> #(464)# 10.16.27 02/16/06 Normal : Loading :
> >>> C:\Programmi\Novell\ZENworks\WMSchApi.dll
> >>> #(464)# 10.16.27 02/16/06 Critical : Workstation NOT yet
> >>> authenticated...
> >>> #(464)# 10.16.27 02/16/06 Critical : ZENNDSUtil: initializeContext
> >>> failed...
> >>> #(464)# 10.16.27 02/16/06 Normal : Reading workstation DN and tree
> >>> name...
> >>> #(464)# 10.16.27 02/16/06 Normal : workstation DN -
> >>> PC01-WINXP-00:0B:CD:F8:F2:44., treename - TREE_GROUP
> >>> #(464)# 10.16.27 02/16/06 Normal : Loading :
> >>> C:\Programmi\Novell\ZENworks\WMSchApi.dll
> >>> *******************************************
> >>> #(464)# 10.16.27 02/16/06 Critical : Workstation NOT yet
> >>> authenticated...
> >>> #(464)# 10.16.27 02/16/06 Critical : ZENNDSUtil: initializeContext
> >>> failed...
> >>> *******************************************
> >>> #(464)# 10.16.27 02/16/06 Normal : Neither policy settings active.
All
> >>> operations disabled.
> >>> #(464)# 10.16.27 02/16/06 Normal : ZENNDSUtil: Finished reading
policies
> >>> #(464)# 10.16.27 02/16/06 Normal : ZENNDSUtil: Unloaded modules...
> >>> #(464)# 10.16.27 02/16/06 Normal :
UnLoadZenAutilLibrary :Successfully
> >>> unloaded ZenAutil.dll
> >>> #(464)# 10.17.48 02/16/06 Normal : RMSessionFinished - Begin
> >>>
> >>>
> >>> If I check if the ogject workstation is authenticated on NDS, I not
find
> >>> the connection.
> >>>
> >>> I can connect only with che workstation that are list in connection.
> >>>
> >>> Why some workstation connect to NDS ?
> >>>
> >>> Thanks for help.
> >>>
> >>> Gianluigi
> >>>
> >>>
> >>
> >>
> >
> >
>
>